Honda Malaysia Sdn Bhd (HMSB) has announced a recall of 7,050 units of its CR-V model to replace the gear push knob button. The recall affects only the 2018 model year and is being carried out as a precautionary measure. All other current selling models are not affected.
The precautionary measure is to address the possibility of customers facing difficulty with the CR-V’s automatic transmission lever when shifting from PARK position to other gear positions.
Apologising for the inconvenience caused to customers, HMSB says the replacement of the part is free of charge and all related costs will be borne by the company.
All affected customers will be informed via notification letters, which will include details of the product update. Customers who receive the letter are advised to send their vehicles to the nearest authorised Honda dealers for inspection. The replacement stock will be available in stages.
In the event that you do not receive a notification letter, you can obtain clarification by calling the Honda Toll Free number at 1-800-88-2020 or visit www.honda.com.my.