Volkswagen Insurance Plan from VPCM to enhance ownership experience

Volkswagen Insurance Plan

You must have insurance coverage for your motor vehicle if you want to use it on the road. In the past, insurance coverage was just that; you paid the premium annually and if you had a claim for accident damage or the vehicle was stolen, the insurance company paid the appropriate compensation.

Today, things are different and to enhance the ownership experience, the car companies work with their partner panel insurers to give customers more than just insurance coverage. Volkswagen Passenger Cars Malaysia (VPCM) is among the companies which offers insurance coverage with extra benefits. The insurance programme, launched recently, is known as the Volkswagen Insurance Plan or ‘VIP’.

When accident repairs are necessary, VIP policyholders are assured that the work will be done by authorised dealers with equipment and processes approved by Volkswagen. Needless to say, only genuine parts will be used.

As a privileged VIP policyholder, benefits include prioritised claim approval, roadside assistance with 24-hour emergency towing and assurance that repair work is conducted at authorised Volkswagen body and paint centres, in accordance to Volkswagen repair standards with only genuine parts used.

Additionally, there are no excess fees, no betterment cost and an agreed value of up to 10 years. This is applicable to all Volkswagen models, regardless of vehicle age.


Available through all authorised VW dealerships
VIP can be purchased at any Volkswagen authorized dealerships in Malaysia when registering a new vehicle or during roadtax renewal. Allianz General Insurance Berhad and Etiqa General Takaful Berhad are partner panel insurers, with Allianz offering conventional insurance, and Etiqa offering both conventional and takaful insurance.

Volkswagen Cares“With VIP, all Volkswagen owners regardless of model, can enjoy quality services and roadside assistance at the best value under a comprehensive plan catered exclusively just for them,” Erik Winter, Managing Director of VPCM, explaining that that VIP has been conceptualised under the Volkswagen Cares philosophy.

“Our owners are at the core of everything we do and providing this added service to them at our dealerships also ensures that the entire process is streamlined and more convenient, making our Volkswagen dealerships a one-stop centre for customer convenience and peace of mind,” he said.

For more information on Volkswagen products and services in Malaysia, visit or any authorised dealership.

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