Edaran Tan Chong Motor Sdn. Bhd. (ETCM) today announced that the warranty of all Nissan vehicles distributed and sold by the company will have an extension of 30 days from the last day of the Movement Control Order (MCO) period, if the warranty expiry date falls within the period that the MCO is on.
The existing warranties will remain valid, even if the preventive maintenance service schedule intervals cannot be performed during this MCO period.
Customers are encouraged to reschedule service appointments within 30 days after MCO is lifted in order to keep their vehicle warranty active. Appointment rescheduling can be done via the DriveOn mobile app, Tan Chong Ekspres Auto Servis Sdn. Bhd. (TCEAS) website, Call Centre or direct booking with TCEAS Service Centres (after the MCO expires).
To cater to the anticipated surge of service appointments after the MCO period, TCEAS will extend its business operation hours from Monday to Friday, 8.30 am up to 8.00 pm. In Kelantan and Terengganu, the operating days will be from Sunday to Thursday.
ETCM had also earlier informed its customers that while all its sales and aftersales outlets will remain closed in accordance with the MCO, Roadside Assistance and Towing services will still be available to assist in an emergency. However, if the vehicle is towed to a service centre, it will have the remain there as repair work cannot be undertaken during the MCO period.
For more information, roadside assistance or towing services, members of the public may call 1800-88-3838, or visit www.nissan.com.my.