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Kia Promise extends vehicle warranties until end of June 2020

These are stressful times for many people all over the world with uncertainties brought on by the COVID-19 coronavirus pandemic. There are concerns about personal health, employment and other issues.

Those who own a Kia vehicle will be pleased to know that the manufacturer of your vehicle wants to do something to help. And the way Kia Motors Corporation will help is to offer the ‘Kia Promise’, a global warranty extension program.

The Kia Promise is designed to support Kia customers whose movements may be limited because of the COVID-19 pandemic. It will be offered in 142 countries – including Malaysia – for all vehicles with original Kia warranties that are to expire between February 1 and April 30, 2020.

With the Kia Promise, the warranty of all eligible vehicles will be extended to June 30, 2020. The carmaker believes that more than 500,000 customers worldwide could benefit from this extension.

Kia Grand Carnival
Kia models purchased from authorised dealerships in Malaysia qualify for the warranty extension.

With many countries and businesses taking precautionary measures to counteract the COVID-19 pandemic, the Kia Promise aims to help customers who may be unable to visit a workshop during this time due to regulations restricting movements. The program also helps customers who are not able to bring their car in for servicing.

“By extending Kia’s comprehensive warranty cover to customers who may be affected by the pandemic, Kia Motors hopes they have one less thing to worry about during this time. Our goal is to help to alleviate any concerns our customers have about vehicle maintenance during periods of social distancing,” said Sangdae Kim, Senior Vice-President and Head of Global Customer Experience Division at Kia Motors Corporation,

Prioritizing the safety, health and well-being of its customers, business partners and employees, Kia Motors continues to closely monitor COVID-19 developments in communities where it does business. The company continuously strives to prevent infections at its facilities while working with government and local authorities, complying with all standards set by those entities.

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