Hyundai Sales and Service Outlet

Hyundai-Sime Darby Motors provides subsidies to sales consultants and dealers

CSR / CRM Hyundai Local News News

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Responding to the Prime Minister’s call to safeguard the welfare of employees to prevent loss of jobs and livelihoods during this Movement Control Order (MCO) period, Hyundai-Sime Darby Motors (HSDM) is proactively offering subsidies for dealers and sales consultants to alleviate their financial constraints.

For sales consultants, HSDM will provide a special monthly Hardship Allowance for sales consultants from April to June 2020. This is only applicable to those who have been in service for 3 months or more, and not for those serving notice. The subsidy will be distributed through their dealerships.

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Sales consultants will receive subsidies in the form of monthly Hardship Allowances from April to June 2020. [File picture taken before MCO]
Dealers are offered financial subsidies for online marketing expenses and purchase of hand sanitisers, disinfectants and thermometers for use at their sales and service outlets. This will be helpful for them as they have to comply with the strict Standard Operating Procedures for the protection of customers as well as staff.

“The pandemic has badly affected the auto sector. We understand the hardship of our dealers and sales consultants, and we hope the subsidy will help ease their financial burden and help with the cost of health and safety measures at all authorised Hyundai sales and service outlets,” said Low Yuan Lung, Managing Director of HSDM.

SDAH Health & Safety Measures

HSDM assures customers and visitors alike that health and safety measures are already in place at service outlets that have reopened. The other sales and service outlets which will soon resume operations will also be taking health and safety measures such as hand sanitisation and temperature checks at all showroom entry points. Sanitisers will also be readily available at all customer touchpoints.

Additionally, there will be regular disinfection of the outlet (especially at high customer touch-point areas), with periodic disinfection of all customer/prospect-related vehicles. Test drive vehicles will be disinfected before and after every test drive in the presence of the customer for assurance.

To create greater awareness for the public regarding good hygiene practises, relevant messages will be shown on table standees, leaflets and posters.

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