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Entire Perodua sales and aftersales network is ready to serve customers

As the leading car company in the country, Perodua has a huge network of sales and aftersales outlets – all of which had to be closed when the Movement Control Order (MCO) was activated on March 18 this year. Now that the situation regarding the COVID-19 virus has eased a bit – though it has not ended – the government is allowing businesses to resume operations.

However, for Perodua, there are 182 sales, 202 service and 68 Body & Paint outlets nationwide and with the Standard Operating Procedures stipulated by the Health Ministry for the protection of the public as well as employees, the facilities have required some reconfiguration. This is to meet important requirements like social distancing that should be 1 metre apart.

Perodua
Measures such as markers on the floor to guide visitors to stand apart (above) and seating areas also adhere to social distancing requirements (below). Note that the children’s play area is closed off, for safety reasons at this time.

Perodua

“We announce today that we have finally put in place the necessary safeguards at all our outlets nationwide to ensure that our valued customers and employees will be sufficiently protected in the light of the ongoing COVID-19 situation,” said Perodua President & CEO, Dato’ Zainal Abidin Ahmad.

Perodua outlets restarted operations on a staggered basis from May 12 and the company has been working hard to ensure all the sufficient health and safety measures are in place.

“We thank our valued customers for their patience and loyalty. We will ensure that all their motoring needs will be met as soon and as safely as possible,” he said.

Perodua factory
Vehicle production resumed on May 11 and the company is now doing its best to fulfil demand as quickly as possible.

Customers looking to service their vehicles are required to secure an appointment slot beforehand with their service centre of choice. Walk-ins will not be accepted at present to avoid crowding.

All visitors to any outlet must undergo temperature checks before entering the outlets, register their details and adhere to social distancing markers within the outlets at all times. Hand sanitisers are placed at key locations, while the outlets themselves are sanitised regularly.

“These safeguards are part and parcel of our commitment to our collective health and safety, towards making the Perodua Experience the best it can be,” said Dato’ Zainal.

To locate a showroom or service centre near you, visit www.perodua.com.my.

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