BMW Group Financial Services Malaysia extends services to customers

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BMW Group Financial Services Malaysia, which has been helping Malaysians purchase BMW and MINI vehicles since 2007, has extended its services with the introduction of i-Renewal. This is a  digital service for the BMW and MINI Comprehensive Motor Insurance Programme that simplifies renewal processes for BMW and MINI owners insured by the programme.

The BMW and MINI Comprehensive Motor Insurance Programme is designed to give customers complete peace of mind and total protection for their vehicle. With the i-Renewal digital service – provided in collaboration with Allianz General Insurance Company (Malaysia) Berhad, customers are now able to easily request for an instant quotation by providing some basic information, or renew their insurance policies with only a few clicks.

Tobias Eismann, MD of BMW Group Financial Services Malaysia, said: “The BMW Group is committed to innovating and further improving the premium mobility experience for all our customers while digitalising our existing touchpoints and services. By introducing the new i-Renewal digital service for the BMW and MINI Comprehensive Motor Insurance Programme, we are expediting this essential part of the premium mobility experience to keep it as hassle-free and seamless as possible.”

Complimentary service
Every owner who successfully renews their BMW and MINI Comprehensive Motor Insurance Programme online by December 31, 2020 will be entitled to a complimentary Enhanced Road Warrior coverage for one year.

In addition to providing Personal Accident Cover and other insurance benefits, the Enhanced Road Warrior service also includes a comprehensive Car Assistance Programme with a range of around-the-clock services. These include 24-Hour Emergency Towing, Minor Roadside Repair, Taxi Assistance and Arrangement for Emergency Evacuation

Owners can access the i-Renewal digital service via BMW Engage at https://www.bmwfs.my/ or through BMW Group Loyalty+ app.

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