For many motorists, having their vehicle damaged by flooding can mean a very expensive repair bill. If they have insurance coverage that includes flood damage, then they won’t be so badly impacted but many motorists do not have such cover as it is excluded. It can be included (along with other additional cover like windscreen breakage and passenger liability) for an additional fee and if you do live or park in an area that is likely to flood regularly, you may want to add on such coverage.

For those who will have to pay the bills themselves, companies like Edaran Tan Chong Motor (ETCM) and Tan Chong Ekspres Auto Servis Sdn. Bhd. (TCEAS) have a Flood Relief Assistance program for Nissan owners whose vehicles have been damaged by the floods. The program offers a discount on parts and labour, extended repayment on the total bill, and free towing services (terms and conditions apply).

Discount and extended repayment plan
A discount of 20% discount will be given on parts and labour charges used for repairs of flood-damaged vehicles. All Nissan Genuine parts used come with a 6-month/10,000-km warranty (whichever comes first).

Understanding that there will be other heavy expenses, especially if the home has also been flooded, owners can repay the total bill over a period of up to 12 months under the Easy Payment Plan.

Also available are Free Towing and Door-to-Door Towing service for vehicles that are badly affected by flooding. The Collect & Deliver service for usual maintenance service over the weekends is also now available.

Special upholstery restoration prices are also available at RM1,655 nett for sedans and RM1,988 nett for MPVs, SUVs, and pick-ups or vans.

Nissan owners can contact the Nissan Customer Care Centre Hotline at 1800-88-3838 for assistance. To locate a TCEAS outlet near them, visit www.tceas.com/servicecentre.

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