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East Malaysia, though having a smaller volume of sales than Peninsular Malaysia, continues to grow and for companies selling pick-up trucks, it is an important market. Due to the varied nature of the roads in the region, pick-up trucks are ideal for travelling around so they are very popular.

Sime Darby Auto ConneXion (SDAC), which has a range of Ford trucks to offer, has been strengthening its presence in East Malaysia over the years. Following the recent debut of the Next-Generation Ford Ranger in Sabah, the exclusive distributor for the brand in Malaysia has appointed a new dealership in Kota Kinabalu.

The new Ford Kota Kinabalu dealership is located at the Inanam Auto Hub and operated by Boston Auto Sdn Bhd. It is SDAC’s 7th outlet in East Malaysia (and the 36th in Malaysia) and strategically located within Sabah’s capital city.

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Although sales in the East Malaysian markets account for only 5% of Honda sales in Malaysia (January to September 2022), the attention given is no different from that in Peninsular Malaysia. Periodically, new dealersips are opened to expand the network or existing dealerships are upgraded to provide more services to customers.

The latest development is in Sarawak, where a new Honda 3S centre has been opened in the state capital of Kuching, bringing the total number of dealerships in East Malaysia to 14.

Operated by Northmont Capital Sdn. Bhd., the dealership is situated in Petra Jaya, an area which is easily accessible for customers residing in the many residential areas to the north and south of the Sarawak River.

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Isuzu owners in Kuala Lumpur and Selangor have one more outlet where they can obtain full sales and aftersales support. The outlet is located along Jalan Jinjang Permai in the northern fringes of Kuala Lumpur and offers the full range of Isuzu models.

Operated by Autoexec Corporation, the 3S (sales service and spare parts) centre has a bolder and more vibrant façade with a distinctive logo tower, major elements in Isuzu Malaysia’s new retail outlet design.

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Sime Darby Motors represents (through its subsidiaries) a number of different automotive brands and as part of its commitment to principals, it has to provide a high standard of sales and aftersales support. Besides showrooms, Sime Darby Motors also has a Centralised Body and Paint Centre located in Bukit Jelutong, Selangor, to provide repair and refinishing services.

The Sime Darby Motors centre was recently accredited to the Volvo Certified Damage Repair (VCDR) standard for such facilities. This means it meets the high standards set and required by the Swedish carmaker for such services. The VCDR standard involves the use of a state-of-the-art body repair system and advanced tools, including a fast and highly accurate 3D sensor-equipped measuring system. An efficient paint booth setup was also put in place, creating a well-ventilated and dust-free environment.

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Volkswagen Passenger Cars Malaysia (VPCM) continues to expand its dealer network around the country to make the German brand more accessible to customers. The latest outlet to be opened in the Klang Valley is at Setia Alam in Selangor by Goh Brothers Motor.

Goh Brothers Motor has had a long association with Volkswagen and its new outlet in Setia Alam joins two others – in Juru, Penang and Ipoh, Perak. With the addition of Volkswagen Setia Alam, the brand network now has 18 outlets.

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Minsoon has been one of the longest authorised Mercedes-Benz dealers in Malaysia, having begun its association with the German brand as far back as 1968. Just as the brand has evolved and moved upwards, so too has Minsoon and the new Minsoon Star Autohaus in Seremban, Negeri Sembilan, reflects this.

Officially opened today, the dealership’s new location at Seremban 2 has closer proximity to the existing and potential affluent residents of the town as well as those in new townships in the area. Additionally, the Autohaus is situated close to the North-South Expressway, so it is also easily accessible by Mercedes-Benz owners who may be passing by.

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According to a recent report from a stakeholder survey conducted every 2 years by Audi, vehicle safety is ranked as the highest priority by customers. This being the case, PHS Automotive Malaysia (PHSAM) – which represents the German brand in Malaysia – has initiated its #ReadyToDrive campaign with a focus on safety and reliability.

The #ReadyToDrive campaign, which will be on during the months of October, November and December 2022, offers a comprehensive package that can give peace of mind to Audi owners. There’s a complimentary 30-point vehicle condition check for owners who have not visited an authorised Audi Centre in the past 12 months and for convenience, the dealerships will provide complimentary pick-up and delivery service.

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One of the missions of Proton, which initiated the first National Car project, was to advance the automotive industry at all levels. Prior to the 1980s, the auto business was largely in the hands of a small number of players – many foreign-owned – and the aim was to help Malaysian businessmen get into the business in a bigger way.

Thus when Proton started, it saw the establishment of a network of dealers, small and large, starting up all over the country. For some, it was the first entry into the car business and they received the necessary support to grow their business. Over time, many of these dealers have worked hard to grow and with guidance and encouragement from Proton, they have become bigger.

Today, the small 1S dealerships which rely only on sales of new vehicles are no longer viable and Proton has persuaded dealerships to upgrade to 3S or 4S facilities where they offer sales, service, spare parts as well as body repairs and painting. In other words, they offer their customers the full range of services that will be required throughout vehicle ownership.

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Isuzu Malaysia Sdn Bhd now has a medium and heavy-duty (MHD) truck dealership in Sabah to provide a complete range of sales and aftersales services to customers. The first MHD truck dealer is Universal Motor Sdn Bhd which is located in the state’s capital city of Kota Kinabalu. With this new MHD dealership, Isuzu Malaysia now has 12 MHD dealerships nationwide.

The dealership, which occupies a land area of 3.5 acres, has a total of 20 service bays, 13 of which are for light-duty trucks, medium, heavy-duty trucks and prime movers. The remaining 7 bays are for the D-MAX pick-up truck, a popular Isuzu model with multi-role capabilities for business and personal use.

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The locally-assembled Honda City Hybrid (model year 2021) and Civic Sedan (model year 2022) are being recalled by Honda Malaysia to rectify two issues. While these issues have not caused any injuries or accidents, the company is being proactive as a precautionary safety measure.

Honda Malaysia apologises for the inconvenience caused to owners of the affected and reassures that other current production and selling models are not affected in this product recall. The company believes this product recall is necessary as customer safety is Honda Malaysia’s top priority.

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