Edaran Tan Chong Motor Archives

Edaran Tan Chong Motor’s Nissan Flood Relief Assistance Program gives owners up to 12 months to settle the total bill

For many motorists, having their vehicle damaged by flooding can mean a very expensive repair bill. If they have insurance coverage that includes flood damage, then they won’t be so badly impacted but many motorists do not have such cover as it is excluded. It can be included (along with other additional cover like windscreen breakage and passenger liability) for an additional fee and if you do live or park in an area that is likely to flood regularly, you may want to add on such coverage.

For those who will have to pay the bills themselves, companies like Edaran Tan Chong Motor (ETCM) and Tan Chong Ekspres Auto Servis Sdn. Bhd. (TCEAS) have a Flood Relief Assistance program for Nissan owners whose vehicles have been damaged by the floods. The program offers a discount on parts and labour, extended repayment on the total bill, and free towing services (terms and conditions apply).

Discount and extended repayment plan
A discount of 20% discount will be given on parts and labour charges used for repairs of flood-damaged vehicles. All Nissan Genuine parts used come with a 6-month/10,000-km warranty (whichever comes first).

Understanding that there will be other heavy expenses, especially if the home has also been flooded, owners can repay the total bill over a period of up to 12 months under the Easy Payment Plan.

Also available are Free Towing and Door-to-Door Towing service for vehicles that are badly affected by flooding. The Collect & Deliver service for usual maintenance service over the weekends is also now available.

Special upholstery restoration prices are also available at RM1,655 nett for sedans and RM1,988 nett for MPVs, SUVs, and pick-ups or vans.

Nissan owners can contact the Nissan Customer Care Centre Hotline at 1800-88-3838 for assistance. To locate a TCEAS outlet near them, visit www.tceas.com/servicecentre.

Nissan recognises top performance of aftersales services by Tan Chong in Malaysia

Vaccination does not make you immune to COVID-19 infection. You can still get infected and you may not show symptoms but spread the coronavirus. Do not stop taking protective measures such as wearing a facemask, washing hands frequently and social distancing.

Nissan X-Trail Hybrid recalled for Hybrid Power Line enhancement

The Nissan X-Trail Hybrid, which has been on sale for some years now, is being recalled by Edaran Tan Chong Motor Sdn. Bhd. (ETCM) to enhance its Engine Bay Harness – Hybrid Power Line. It is understood that the Hybrid Power Line could be damaged due to interference with the edge of engine or transmission control module bracket.

The affected units of the model, coded ‘T32’, were manufactured between June 2018 and May 2021. Units produced from June 2021 onwards have already had the fix, so they are not affected by this recall.

*X-Trail Hybrids manufactured from June 2021 are not affected by the recall.*

If you are not original owner
ETCM will contact owners of the affected SUVs based on contact details registered with them. The notification requesting them to bring their vehicles in will come from Tan Chong Ekspres Auto Servis Sdn. Bhd. (TCEAS) in the form of a letter or by SMS/Whatsapp. It is possible that vehicle ownership may have changed over the years and the current owner may not receive such a notification. In this case, contact a TCEAS outlet for assistance and to make an appointment as well.

As always with such recalls, all labour and enhancement parts for this campaign will be at no cost to owners.

Certain TCEAS outlets have extended operation hours and are open 365 days a year. This will make it easier for vehicle owners to service their vehicles on weekends and public holidays.

To locate a TCEAS outlet, call the Nissan Customer Care Centre Hotline at 1800-88- 3838. Or visit www.tceas.com/servicecentre.

Nissan recognises top performance of aftersales services by Tan Chong in Malaysia

Owner of Nissan Almera Turbo shows that it can go up to 49.5 kms/litre!

Organized by Edaran Tan Chong Motor (ETCM), the Nissan Almera Turbo Fuel Efficiency Charity Drive was unique way to raise funds for charity. Owners of the sedan were invited to submit the best fuel consumption figure they achieved and the total number of kilometres of all the entries would be converted to money for charity at the rate of RM1 per kilometre.

Almera Turbo owners throughout the country participated, trying their best to get the lowest consumption (which was shown on the computerized display) and when the entries were added up, the total distance was 12,841 kms. This meant that RM12,841 would be provided by ETCM which would be donated to few charitable organizations (to be announced soon).

*Turbocharged engine of Almera Turbo can achieve fuel consumption up to 49.5 kms/litre.*

2.7 times better than official figure
For the record, the lowest consumption achieved (owners had to send a picture of the Drive Computer display) was 49.5 kms/litre – almost 2.7 times the figure officially stated by ETCM (18.4 kms/litre). In fact, the top 10 drivers were able to achieve more than double the official figure.

To reward the efforts of the top 20 drivers (click here for the list of drivers), ETCM will send them an exclusive Nissan GT-R by LEGO while the next best 30 will receive a special edition Nissan Duffle Bag.

Keen to experience the Almera Turbo
If you’re planning on experiencing this fuel efficient, yet powerful (152 Nm of torque) sedan, this would be a good time to do so as ETCM is having a ‘Test Drive & Win’ contest. 50 lucky customers will be rewarded with WATSONS vouchers worth RM500 each when they test drive the Almera Turbo at any authorised Nissan showroom nationwide. Alternatively, they can contact the nearest dealership and have a testcar brought to them.

For a limited period, the Almera Turbo also comes with a free Urban accessories package worth up to RM5,500 while sales tax is exempted, bringing to price down to as low as RM79,906. Two other variants, which also come with the free accessories package, are priced from RM85,715 and RM91,310. Purchasers can enjoy an attractive 1.88% Hire-Purchase interest rate (terms and conditions apply).

Other special offers
Other special offers are for the X-Trail (priced from RM139,643) which comes with an Aero Edition accessories package worth RM5,000, and the Serena S-Hybrid (priced from RM140,226) which comes with 3 years of free maintenance service, parts and labour included.

More information is available at any Nissan showroom or at www.nissan.com.my.

Edaran Tan Chong Motor opens Nissan Flagship Store on Lazada

Anugerah Bintang Popular Berita Harian 2020 Grand Prize winner receives his fully electric Nissan LEAF

In recent years, you would be reading a lot about electrification and how motorists in Europe are steadily switching to electric vehicles. The shift has yet to start in Malaysia but for 23-year old Haqiem Rusli, it has started. The young and talented singer, composer and actor from Selangor, took delivery of a new Nissan LEAF EV as the Grand Prize winner of the Anugerah Bintang Popular Berita Harian 2020 (ABPBH).

The all-electric LEAF was presented by Edaran Tan Chong Motor Sdn Bhd (ETCM), the official vehicle sponsor for the event in collaboration with Berita Harian. Haqiem Rusli was announced the winner of Bintang Paling Popular when he received 22,332,676 votes. He also won Penyanyi Bintang Popular and Lagu Paling Boom Popular with the song titled ‘Lembah Kesepian’.

*Haqiem Rusli being told about his new electric car by an ETCM representative.*

During the presentation ceremony, ETCM’s Sales & Marketing Director, Christopher Tan said: “It was our pleasure to collaborate with Anugerah Bintang Popular 2020 Berita Harian as this contest recognizes Malaysian artistes’ hard work and dedication in growing the local entertainment industry. We would like to congratulate Haqiem Rusli on his win and driving home the 100% electric Nissan LEAF. He now joins the EV family and will be part of our sustainability efforts in supporting the nation’s aspiration, as well as accelerate the global movement to become more environmental conscious towards a sustainable future.”

Global topseller in EV category
The LEAF, with a price from RM181,263 is in its second generation and has been the most widely sold electric vehicle in the world since the model line started in 2010. The latest generation has many advances which enable it to go further, with a range of up to 311 kms range on a full charge. And with 320 Nm of torque, it has strong acceleration as maximum torque is available from almost standstill, a characteristic of electric motors.

Like many of the latest Nissan models, the LEAF also has Nissan Intelligent Mobility safety technologies. These advanced driver-assist technologies include the e-Pedal, Intelligent Forward Collision Warning & Emergency Braking, and Intelligent Around View Monitor (360° camera).

The LEAF is available for viewing and testing at selected authorised Nissan showrooms around the country. To find out where they are, visit www.nissan.com.my.

FIRST DRIVE: 2019 Nissan Leaf – “Simply Electrifying”

Nissan recognises top performance of aftersales services by Tan Chong in Malaysia

Tan Chong, one of the longest business partners of Nissan Motor (since the 1950s), has built up the brand to what it is today by ensuring that aftersales services have always been good. The company has invested heavily over the decades in developing a nationwide aftersales network to look after the increasing number of Nissan vehicles.

It has been recognized for its efforts on many occasions in the past and in fact, since 2017, it has been picked 3 times as the best achieving Nissan dealer for aftersales services within Asia and Pacific region. The most recent was being the Winner in the Global Nissan Aftersales Award 2020 (GNAA) by Tan Chong’s Aftersales Division. The Global Nissan Aftersales Award is one of the most prestigious honours by Nissan Motor. It is aimed at motivating and improving aftersales operational excellence, and enhance customer service experiences across the globe.

Award for meeting high standards

The award is given to the best performing Nissan dealer according to a set of standards covering parts and service performance, customer service and satisfaction, and quality of business management.

“We are proud to be recognized as the best amongst Nissan Aftersales dealers from across the region. To win 3 times since 2017 is a testament to our focused customer approach, dedication in service performance and teamwork. We will continue to improve and consistently provide our customers with highest service support to improve customer satisfaction,” said Michael Yao Tsu-Wei, Head of Aftersales, Tan Chong Ekspres Auto Servis (TCEAS).

“The award sets a new milestone for the company. The teams, especially aftersales, have consistently challenged and go beyond their best efforts to provide excellent services to our customers. I would like to thank the teams for their continuous support and hard work,” added Christopher Tan, Sales and Marketing Director of Edaran Tan Chong Motor Sdn Bhd (ETCM).

Warranties remain valid

On a related matter, Mr. Yao said that all authorised Nissan service centres are operating as usual in the Phase 1 and 2 of National Recovery Plan (NRP) period. The exceptions are those within the Enhanced Movement Control Order (EMCO) affected areas.

Nissan owners should note that services will be available only via appointment which can be made beforehand via DriveOn mobile app. Owners can also schedule an appointment by visiting www.tceas.com, calling the Nissan Customer Care Centre Hotline at 1800-88-3838, or directly contact the preferred service centre.

Owners need not be concerned about their vehicle warranties. TCEAS says they will remain valid even if the preventive maintenance service could not be carried out during the Phase 1 and 2 of NRP period. However, the vehicle should be sent to the service centre as soon as it is possible to do so.

Click here for other news and articles about Nissan and Edaran Tan Chong Motor

Nissan Almera Turbo Fuel Efficiency Charity Drive

Edaran Tan Chong Motor (ETCM) is inviting owners of the Nissan Almera Turbo to provide their fuel consumption data and the company will donate 1 RM per kilometre to selected charitable organisations, based on the total highest kms/litre submitted.

Just get your best fuel consumption
The campaign, called the ‘Nissan Almera Turbo Fuel Efficiency Charity Drive’, is a simple and fun challenge that encourages all Almera Turbo owners to help make a positive impact on the lives of people who faced sudden hardship due to the COVID-19 crisis. They should take a picture of the fuel consumption displayed to crd@tanchonggroup.com together with their full name, vehicle number, contact number and Facebook page name. If the fuel consumption display shows litres/100 kms, the number will be converted to kms/litre by ETCM.

*The turbocharged Nissan Almera engine can go up to 18.4 kms per litre.*

Multiple submissions can be made for the same vehicle but only the best figure will be counted for both the prize challenge and donation. Prizes offered are an exclusive Nissan GT-R by LEGO as the Grand Prize or a special edition Nissan Duffle Bag as consolation prizes

The campaign will run until September 30, 2021, with updated results shown on the Nissan Malaysia Facebook page.

Malaysia Day Treats Promotion
If you do not own an Almera Turbo yet but want to participate in the challenge, you can get one with great deals such as an attractive low monthly instalment (Flexi Financing promotion), exclusive accessories package and maintenance service. These are offered in the company’s ‘Malaysia Day Treats Promotion’ during September and additionally, there will be savings with the sales tax exemption on all models.

*With ETCM’s Flexi Financing promotion this month, the instalment for a new Almera Turbo can be from RM530 a month, and you will also get RM5,500 worth of accessories with the purchase.*

All Nissan showrooms are now operating as usual except for those within the Enhanced Movement Control Order (EMCO) affected areas. More information on Nissan vehicles and locations of outlets can be found at www.nissan.com.my.

Remember the ‘Nissan Buy Car, Win Home’ contest that Edaran Tan Chong Motor had? Over 11,000 customers participated during the year-long campaign period and the winner was Balamurugan a/l Suppiah. He recently received his brand new Serviced Apartment worth RM665,000 at The ERA @ Duta North Kuala Lumpur as the prize. He credited his wife for the win as she had encouraged him to purchase the Nissan X-Trail SUV.

FEATURE: A closer look at the Nissan Almera Turbo engine

Authorised Nissan showrooms opening again for business from this Friday

Over at Edaran Tan Chong Motor (ETCM), opening of all its authorised Nissan showrooms will take place progressively from tomorrow (Friday, August 20). With the exception of a few outlets, all showrooms (branches and dealers) in Perlis, Penang, Perak, Kuala Lumpur, Putrajaya, Selangor, Negeri Sembilan, Pahang, Terengganu, Kelantan, Sabah, Sarawak, Labuan will open from tomorrow. Those that do not will do so by August 23. However, in Kedah, Melaka and Johor, the showrooms will still remain closed until further notice.

Peace-of-mind experience for customers
“ETCM adhere to strict standard operating procedures (SOP) ensuring the safety of its employees and a peace-of-mind experience for customers at all times. Only vaccinated employees including post-vaccine incubation period are allowed to resume work in Nissan showrooms. All employees will be wearing face mask, undergo frequent body temperature check, and regular disinfecting will be carried out at the showrooms including display and test drive vehicles, the company said in a statement today.

Customers are also advised to comply with SOPs when entering the premises; ensure full vaccination including post-vaccine incubation period, provide proof of digital certificate on MySejahtera, have a body temperature below 37.5°C and wear a face mask. Other SOPs set by the Government remain active.

Customers requiring more information can visit www.nissan.com.my or call the Nissan Customer Care Centre hotline at 1800-88-3838.

Tan Chong Motor Holdings organises in-house vaccination programme for employees

Nissan ‘Great Rewards’ campaign offers special deals besides savings on sales tax

With the exemption of sales tax extended till the end of 2021 (from its original date of June 30), car-buyers will be able to save money on their purchases. Besides enjoying these savings, they can also get special deals from Edaran Tan Chong Motor (ETCM) when purchasing new Nissan models.

The company’s latest Nissan ‘Great Rewards’ campaign offers sales tax savings, low monthly instalments with Flexi Financing program and accessories or maintenance packages.

For example, the latest Almera 1.0 Turbo now comes with an Urban accessories package worth up to RM5,500 and with the Flexi Financing offer, the instalment will be RM530 each month (terms and conditions apply).

There is also a new Special Civil Servants Promotion for the Almera 1.0 Turbo VL variant with a starting price from RM71,906.

2020 Nissan Almera Turbo — *Almera Turbo*

Those who have want a more versatile and tough off-road capable vehicle can consider the latest Navara. The 4×4 2.5-litre Turbo Double-Cab Pick-up comes with many best-in-class technologies, including an array of Nissan Intelligent Mobility driver-assist features and safety systems. The monthly instalment for this model can be from RM960 using Flexi Financing.

Other Nissan models with special models are the X-Trail and Serena S-Hybrid. For the X-Trail, ETCM is offering an IMPUL or Aero Edition accessories package (worth up to RM5,600) and Flexi Financing that starts from RM1,020 monthly. The Serena S-Hybrid comes with 3 years of free scheduled maintenance and service with parts and labour included. Using Flexi Financing means the instalment can be RM1,080 monthly.

As showrooms are presently closed, interested customers can visit the Nissan Flagship Store at Lazada where they can not only find out about the many models available but also make bookings for just RM250 to initiate the purchase process.

Other channels for information on Nissan products and services in Malaysia are the Nissan Online Showroom as well as the Nissan Customer Care Centre hotline 1800-88-3838.

How the new Nissan Almera Turbo is contributing to road safety

Edaran Tan Chong Motor opens Nissan Flagship Store on Lazada

Doing shopping online was already gaining popularity among Malaysians before the COVID-19 pandemic started. It offered convenience and an easier way to check out more choices, plus having the goods delivered right to your doorstep.

When the pandemic started and physical contact was discouraged to prevent the spread of the coronavirus, online shopping was already established and with the push by banks to get people to use electronic transactions, e-commerce boomed.

Even car companies started to use online channels as one of their marketing tools, expanding from just having websites that provided information to actually selling as well. Of course, this may not fully replace the personal experience of visiting a showroom, touching the vehicles and sitting in them and, of course, going for a test-drive.

What the online selling approach can do is to start the buying process without the customer having to travel to a showroom and take the process some way along before any physical contact may be necessary. In fact, some companies even offer test-drives if required by sending over the vehicle to the home or office.

Edaran Tan Chong Motor Sdn. Bhd. (ETCM) is among the companies that sees online shopping as the way to offer its customers a convenient and secure new Nissan vehicle purchasing experience. They can now do so at the Nissan Flagship Store on the Lazada e-commerce platform.

“We are excited to expand our Nissan models on Lazada, making it readily available to everyone who prefers the convenience of shopping at their fingertips. In this challenging time of COVID-19 pandemic, digitalisation has been fast-tracked and we are confident that this move is another way for the brand to enhance its services and at the same time offer great deals when purchasing a new Nissan on a digital application,” said Christopher Tan, ETCM Sales & Marketing Director.

The full range of Nissan models distributed by ETCM in Malaysia can be found at the Nissan Flagship store, including the latest Navara pick-up truck. ETCM may from time to time have special promotions exclusively for those who book online, saving money or getting extras with their purchase.

In conjunction with the opening of the Nissan Flagship Store, the first 55 customers who book the new Almera 1.0L Turbo, Navara, X-Trail or Serena S-Hybrid will receive a free Nescafe Coffee Machine worth RM 598. The booking fee starts from as low as RM250.

Other promotions available include an Urban accessories package (worth up to RM5,500) with the Almera Turbo and Flexi Financing from RM540 monthly. There’s also a Special Civil Servants Promotion for the model (VL variant) with a starting price from RM71,906.

The X-Trail comes with the IMPUL or Aero Edition accessories package worth up to RM5,600, while the Serena S-Hybrid comes with free maintenance service for the first 3 years of ownership, with parts and labour costs included.

Booking online is as easy as making other online purchases. You just select the model you want to purchase and add it to your cart (which would be a pretty big one!). You can choose a method of making payment for the booking fee and submit your details. A representative of ETCM will then contact you and provide assistance through the rest of the process.

Click here to visit the Nissan Flagship Store or you can also visit www.nissan.com.my for information on Nissan vehicles and services from ETCM in Malaysia.

New Nissan Navara launched with 6 variants, priced from RM91,900 (w/VIDEO)

Towards the end of March, we previewed the new Nissan Navara and at that time, Edaran Tan Chong Motor (ETCM) only showed one variant – the flagship Navara PRO-4X. But that is obviously not all there is to the range for the latest ‘Mothertrucker’, as ETCM nicknamed it. In fact, the range consists of 6 variants, all imported from Thailand in CBU (completely built-up) form with prices starting from RM91,900 and topping out at RM142,400 (for private registration in Peninsular Malaysia, excluding insurance).

*Prices shown are for private registration and do not include insurance premiums.*

The wide range is intended to cater to different budgets and usage requirements. While the Navara is usually advertised as a lifestyle machine for private use, it is also just as capable as a workhorse. However, those who buy it for business purposes are likely to use it in rough conditions and won’t care much for fancy features. All they want is a tough, well-built truck that can haul heavy loads and keeps running instead of spending downtime in a workshop. All variants of the new Nissan model come with a warranty of 5 years or 150,000 kms (whichever comes first).

For such commercial customers, ETCM offers two lower-priced variants with simpler equipment and 6-speed manual transmission, one of which is a single cab. While the 2.5-litre turbodiesel engine is the same for all variants, the one for these two variants has different tuning which produces an output of 163 ps/403 Nm. The engine for the other four variants produces 190 ps/450 Nm and all these variants have a 7-speed automatic transmission.

Apart from the bolder, more dominating appearance of the front end, the new Navara (except for the Single Cab) has a new rear Multilink Suspension with dual-rate coil springs that reduce body toss motion; Electronic Locking Rear Differential that allows the left and right wheels to rotate as a unit; Tailgate Assist that helps to lighten opening and closing operation; Integrated Rear Bumper Step that makes bed access easier; and acoustic laminated glass for the front windscreen and front windows to make things quieter in the cabin.

Like all modern pick-up trucks, active safety is comparable to what you get in a passenger car. There’s ABS with Electronic Brake Distribution and Brake Assist, Vehicle Dynamic Control and Traction Control, an Active Brake Limited Slip Differential, Hill Start Assist and Hill Descent Control. The last three systems would be especially useful during off-road driving.

For the Navara PRO-4X Auto, VL Auto and V Auto variants, active safety goes on step further with Nissan Intelligent Mobility advanced driver assistance features. These systems monitor the road ahead and warn the driver if there is a possible collision risk. If the driver fails to do the right thing – ie decelerate, brake or take avoiding action – then the computer will apply the brakes automatically to prevent the collision.

Other assistance features include an Intelligent Around View Monitor with Moving Object Detection and Off-Road Mode, Lane Departure Warning and Blind Spot Warning and Rear Cross Traffic Alert which helps during reversing out of a parking bay. And should a tyre lose air, the driver will be made aware of it, which can be useful when driving off-road.

For those who want to personalise their Navara further, ETCM has a range of exclusive factory-fitted accessories and they come with a 3-year/100,000 km warranty. There are four packages, ranging in price from RM3,200 to RM10,950, depending on the variant. The good thing is that this extra cost can be included in the total financing amount and repaid over the same number of years for the H-P loan. Incidentally, ETCM has a Flexi Financing promotion where the monthly instalment for the Navara Single Cab can start at RM670.

Visit www.nissan.com.my to locate an authorised Nissan showroom in Malaysia where you can view and test drive the new Navara.

Preview of the updated Nissan Navara PRO-4X, to go on sale on April 16

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