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fuel pump

A number of models are being recalled by Honda Malaysia to replace a fuel pump as a precautionary measure. This follows an announcement last year in connection with a global recall by the carmaker, with 55,354 units of Honda vehicles assembled in Malaysia in 2018 and 2019 being affected. Now, Honda Malaysia says that an additional 77,708 vehicles have also been added to the recall list. The latest models currently on sale are not affected.

The affected models added to the recall list are shown below:

Honda Fuel Pump Recall
The earlier recall list issued in June 2020.

No incidents reported so far
Honda Malaysia believes this recall is necessary as a preventive measure to address the possibility of difficulty in starting the engine, loss of engine power or vehicle stalling. So far, there are no incidences of crashes or injuries caused by this issue reported in Malaysia. However, as customer safety is Honda Malaysia’s top priority, the company will continue to uphold transparency and stringent controls for all its customers.

Owners of affected vehicles will be informed via notification letters which will include details of the recall. Owners can also check if their vehicle is affected in the fuel pump recall using the HondaTouch application or visit www.honda.com.my/productrecall.honda.com.my.

If you are not the original owner
It is possible that some owners may not receive notification letters as they are not the original owners whose details are on Honda Malaysia’s database. In this case, they can obtain assistance from an authorised Honda dealer to check on the status of their vehicle, or call Honda Malaysia’s Toll-Free number at 1-800-88-2020.

Honda Malaysia urges all affected owners to contact any authorised Honda dealer to make an appointment upon receipt of the notification to replace the fuel pump, subject to parts availability. The replacement of the affected fuel pump is free of charge and all costs related to this activity will be borne by Honda Malaysia.

Over 55,000 Honda vehicles assembled in Malaysia recalled for fuel pump replacement

No matter how much effort a manufacturer puts into quality control, there will be some occasions when some parts which are not perfectly made slip through the system and get into the market. When that happens, responsible manufacturers will quickly identify where the faulty parts are and take remedial measures to replace them.

In the case of manufacturers like Toyota, recalls to replace or rectify faulty parts are not common but do happen. And because of concern for customers’ safety, the carmaker acts quickly to recall affected vehicles by having a Special Service Campaign in collaboration with its distributor; in the case of Malaysia, that would be UMW Toyota Motor (UMWT).

Visit www.bhpetrol.com.my for more information.

Special Service Campaign
The distributor of Toyota and Lexus vehicles in Malaysia has announced a Special Service Campaign (SSC) for the Toyota Avanza MPV to replace the fuel pump. This  SSC is an expansion of an earlier campaign.

Based on the information received from Toyota Motor Corporation, there are 3,923 units affected  and they were manufactured from October 2017 to June 2019, and distributed nationwide.

Faulty fuel pump
The fault in the fuel pump may stop it operating and if this were to occur, warning lights and messages may be displayed on the instrument panel. This may be accompanied by engine power hesitation which could result in the vehicle stalling and being unable to restart.

UMWT will officially notify all its affected vehicle owners to being their vehicle to an authorised service centre to replace the fuel pump unit. The owner will not have to pay anything for all costs related to the exercise.

If you are not the original owner
It is possible that some of the units may have owners who were not the ones who originally purchased the vehicles. In this case, they might not receive the notification as the contact details UMWT would have in its database might only be for the original owner. Nevertheless, if the vehicle is among those being recalled, the current owner can still get the support at no charge.

For further information, Avanza owners  may contact any authorised Toyota Service  Centre or call the Toyota Freephone at 1800-8-TOYOTA (869682).

12,997 units of Toyota Hilux and Fortuner recalled for brake booster issue

Mazda Corporation has announced a product recall of 6 of its models which were manufactured between 2017 and 2019. The recall is a precautionary measure relating to a fuel delivery module (fuel pump) which needs to be replaced. A defect in the module could result in loss of engine power or vehicle stalling.

19,685 units in Malaysia
Mazda vehicles sold in China, ASEAN and other are affected and in Malaysia, Mazda has identified a total of 19,685 units of vehicles affected. The model ranges affected are the Mazda2, Mazda3, Mazda6, CX-3, CX-5 and CX-9. Bermaz Motor, the distributor, stresses that all 2020 production models are not affected.

CX-9 is among the models affected.

Owners being notified my mail and SMS
Bermaz Motor is handling the matter as quickly as possible to minimise inconvenience to owners. All owners of affected vehicle will be informed via notification letters and mobile SMS, which will include details of the product recall. Upon receipt of notification to replace the fuel pump, they should contact any Bermaz authorized service centres to make an appointment for the replacement.

In the meantime, if an owner experiences unusual conditions while driving the vehicle, it is important to stop the vehicle in a safe place and make contact with a Bermaz authorized dealer or service centre for advice and assistance.

Replacement costs are covered by Bermaz
The replacement of the fuel pump all costs related to this activity will be borne by Mazda Motor Corporation. The duration of work is estimated to take approximately 1.5 hours or slightly longer, depending on the model and the service centre workload at the time of appointment. Replacement stocks will be available in stages.

It is possible that some owners may not receive the notification as they may not be the original owners and their contact details might not be with Bermaz. In such a case, they can check by visiting the Mazda Recall Information Centre website at mazda.com.my/mazda-recall-information-centre. By providing their vehicle chassis number, they will be able to know if it is on the recall list.

Click here for other news and articles about Mazda and Bermaz Motor.

 

BHPetrol RON95 Euro4M

55,354 units of Honda vehicles assembled in Malaysia in 2018 and 2019 are being recalled to replace a fuel pump. This move follows a global action by Honda in many other countries.

It is understood that the fuel pump in affected vehicles may contain faulty impellers. The fault may, in some cases, cause the fuel pump to get stuck and unable to provide fuel, resulting in the engine not starting or stalling while driving.

According to Honda Malaysia, no injuries or accidents have occurred due to fuel pump issues and the replacement is a precautionary measure. The models affected are shown on the chart below:

Honda Fuel Pump Recall

In a statement issued today, Honda Malaysia apologises for the inconvenience caused to the affected customers and reassures that all its models produced in 2020 are not affected in this product recall.

Owners of affected vehicles will be informed via notification letters which will include details of the product recall. The company urges owners to contact any Honda authorized dealer to make an appointment upon receipt of notification to replace the fuel pump (subject to parts availability). The replacement of the fuel pump and all related costs will be free of charge.

Honda HR-V Hybrid
The recall includes the hybrid models as well (HR-V Hybrid pictured).

As the Honda Toll Free number is undergoing technical maintenance, owners can obtain more information on this product recall by contacting any Honda authorized dealer or log on to www.honda.com.my to check their vehicle status.

In the event that you are not the original owner of the vehicle, your contact details may not be available to Honda Malaysia and you might not receive a notification letter. If you believe your vehicle is also among the affected units, you can contact a Honda authorised dealer for assistance to check on the matter.

BHPetrol RON95 Euro4M

Following a global recall of a number of Toyota and Lexus models, UMW Toyota Motor Sdn Bhd (UMWT) has announced a Special Service Campaign (SSC) to replace a fuel pump. In Malaysia, Toyota Motor Corporation (TMC) has identified around 12,000 units of Toyota models (Alphard, Camry, Corolla, Innova and Fortuner) and 1,500 units of Lexus models (GS300, GS350, IS300, LC500/500H, LS460, LS500/500H, LS600H, NX200T/300H, RC350/300H, RX350/450H and RX350/450)

The vehicles were manufactured between 2013 and 2019 and distributed by UMWT. The company stresses that models not listed above are not affected by this recall.

Lexus NX
Lexus NX is among the models which need to have the fuel pump replaced.

The issue with the fuel pump is that it may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and engine power hesitation may happen. This may result in the vehicle stalling and being unable to restart. TMC is concerned that this could increase the risk of a crash while driving at higher speeds.

UMWT will officially notify affected vehicle owners to bring their vehicles in for the replacement of the fuel pump unit. There will be no charges for the parts and labour involved in this SSC.

If you own one of the vehicles listed and it was manufactured between 2013 and 2019 (and distributed through the authorised Toyota and Lexus network) but do not receive any notification from UMWT, you can contact any authorised Toyota Service Centre or call the Toyota Freephone at 1800-8-TOYOTA (869682) for assistance. For Lexus owners, contact authorised Lexus Service Centres or call the Lexus Freephone at 1800-22-LEXUS (53987).

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