Mercedes-Benz Malaysia (MBM) closed another year as the leading brand in the premium luxury segment with a total of 10,021 passenger vehicles (including SUVs) sold. That captured a 1.8% market share and overall 7th position.
“We wrap up the decade on a great note as we continue to grow our customer base and set our footing in the country. 2019 was a year where we placed great emphasis on expanding our product offensive with innovative technology and emotional design, catering to the needs of our customers. Through a solid leadership and vision, we reaffirmed our commitment to the Malaysian market and our customers in delivering the ‘Best Product and Best Customer Experiences‘,” said MBM President & CEO, Dr Claus Weidner.
“Despite facing headwinds, we ended the year on a strong note to cement our position in premium automotive segment. We delivered 10,021 vehicles to our Malaysian customers signifying a continuous mark of confidence towards our brand. We are fully confident that 2019 has set up a great tone as we power up a great momentum for the new decade,” added Vice-President of Sales & Marketing at MBM, Michael Jopp.
Key launches that took place includes the E-Class with the debut the E 350 AMG Line, E 200 SPORTSTYLE Avantgarde and E 300 Exclusive Line; A-Class sedan (A200 and A250); latest GLC and GLE SUV models, Mercedes-AMG A35, the Mercedes-AMG GT R and GT C, plus the new GLC 200, 300 and 300 Coupe SUV models. The AMG line-up also broadened with the inclusion of the Mercedes-AMG GT 63 S 4MATIC+, Mercedes-AMG C 63 S Coupé, and the Mercedes-AMG C 63 S.
MBM also introduced its first ever S-Class Plug-in Hybrid, the S 560 e, while the Mercedes-Benz EQ brand experience was presented with the highly-anticipated Southeast Asian premiere of the all-electric EQC. The EQ range signifies a new era of mobility in the country without compromising on luxury, comfort, quality, design and driving dynamics for which the German brand is well known.
Mercedes-Benz assembly line in Pekan, Pahang (archive image)
MBM’s Pekan Plant in Pahang rolled out its 100,000th vehicle during 2019. Currently, the plant assembles 13 variants from 5 model lines and Mercedes-AMG models are included as well. Exports to the Philippines also began last year with the C 180 left-hand drive variant. This is the first stage of export activities for the plant and there will be similar initiatives within the ASEAN region in coming years.
Throughout 2019, MBSM financed 5 out of every 10 new Mercedes-Benz vehicles sold and has a concrete servicing portfolio of RM2.6 billion. The financial arm of MBM recorded new contracts worth over RM1 billion and introduced new financing and insurance solutions such as Mobility Plus, the first-of-its-kind car replacement program in Malaysia’s auto financing industry along with Lease@Ease, an all-in-one lease payment plan with value added services such as Tyre & Rims and Comprehensive Insurance with Service and Maintenance.
Mercedes-Benz Malaysia (MBM) has officially launched two of their brand new next-generation SUVs for the Malaysian market which are the 2019 Mercedes-Benz GLE 450 AMG Line and the Mercedes-Benz GLC 300 Coupe AMG Line last weekend.
In their effort to further grow their locally-assembled production portfolio, the Mercedes-Benz GLC 300 Coupe AMG Line has been introduced to further cement their position as the leader in country’s premium SUV segment. (more…)
Following the photo of a Mercedes-Benz Hybrid battery bill that was widely circulated on social-media, MBM has issued this statement and offer, reproduced here in its entirety with no editing…
“Providing the Best Customer Experience is always a top priority with Mercedes-Benz Malaysia (MBM). Our goal is to meet the customer’s needs at any point of their journey with the Mercedes-Benz brand in Malaysia, whether it is their first contact through consultation, the test drive or their purchasing experience and even their after-sales services.
In our pursuit towards providing the best ownership experience for our customers in 2018, we have introduced the Hybrid Battery Extended Warranty programme. At an extremely affordable price of MYR2,688, customers are able to extend the battery warranty for the Mercedes-Benz E 300 BlueTEC hybrid and S 400 h for an additional 4 years. The Hybrid Battery Extended Warranty provides 100% coverage for the repair or replacement of the hybrid battery for up to 8 years or 180,000 kilometers whichever comes first*.
At Mercedes-Benz Malaysia, we continuously seek to ensure that all our valued customers have the optimal cost of ownership through the provision of market adequate pricing for our older vehicles. We are pleased to announce that the new recommended retail price is MYR50,000 for the E 300 BlueTEC hybrid battery and MYR65,000 for the S 400 h hybrid battery.
Rest assured the satisfaction of our customers throughout the ownership experience is a priority at MBM and our Authorized Retailers. We have the best interest of our customers at all times and remain committed to delivering the absolute Best Customer Experience.” – Mercedes-Benz Malaysia.
Should customers have any queries, kindly contact our Customer Care Centre at Tel: 1-800-88-1133 (Operation Hours: Monday to Friday, 8am to 8pm) or email: customercare_my@daimler.com or visit the Mercedes-Benz Malaysia website at https://www.mercedes-benz.com.my
Mercedes-Benz Malaysia (MBM) has unveiled three new variants of the E-Class, which includes the all-new Mercedes-Benz E 350 AMG Line as well as the Mercedes-Benz E 200 SPORTSTYLE Avantgarde and the Mercedes-Benz E 300 Exclusive Line – exemplifying the automobile’s brand ethos, coupled with added state-of-the-art performance and safety features. The E-Class portrays style, status and exclusivity with class and progression.
The Mercedes-Benz E-Class range showcases a proud heritage in the premium luxury vehicles segment carrying the modern luxury hallmark and exclusivity with its suite of luxurious features and stylish highlights with distinctive emotive design and high-grade interior. With the launch of the Mercedes-Benz E 350 AMG Line, it expands the range with a luxury performance variant with the new turbocharged 2.0-litre four-cylinder engine under the hood.
Introducing the new E-Class range, Mark Raine, Vice President, Sales and Marketing of MBM (above, right) said, “As the vehicle of choice in the premium executive limousine segment, we are proud to introduce the all-new Mercedes-Benz E 350 AMG Line to now lead the E-Class range. The locally-assembled car also comes with a four-cylinder 2.0 engine equipped with a belt-driven starter generator and the Driving Assistance Package with state-of-the-art safety technologies”.
Raine added, “Alongside the E 350 AMG Line debut, we are also proud to introduce two new variants − the Mercedes-Benz E 200 SPORTSTYLE (below) Avantgarde and the Mercedes-Benz E 300 Exclusive (above) – to further complete the existing lineup. New in the E 200 and the E 300 is the Blind Spot Assist and the Lane Tracking Package, respectively”.
According to Raine, the E-Class is the core of the Mercedes-Benz brand and has gone through several stages of redefinition to continue carrying the wealth of top-class innovations, stylish highlights and an impeccable interior with high-value perception.
The new range of locally-assembled Mercedes-Benz E-Class takes a step further in the evolution of safety, comfort and performance while upholding the standard of design and luxury. With the latest Mercedes-Benz E 350 AMG Line (above), the Mercedes-Benz E 200 SPORTSTYLE Avantgarde and the Mercedes-Benz E 300 Exclusive customers will get to experience best-in-class luxury and performance.
“The E-Class, is a class of its own. It carries the modern luxury hallmark and exclusivity that is only made possible through Mercedes-Benz craftsmanship. Riding into its latest generation of its long and successful heritage, the Mercedes-Benz E-Class continues to deliver stylish highlights with its distinct, emotive design and an impeccable interior with high value perception,” said President and CEO of MBM Dr Claus Weidner (above, left) in his welcome speech at the media launch.
Locally-assembled Mercedes-Benz E-Class range and data at a glance:
Model
E 200 SPORTSTYLE Avantgarde
E 300 Exclusive
E 350 AMG Line
Number of cyl./
arrangement
4/in-line, 4 valves per cylinder
4/in-line, 4 valves per cylinder
4/in-line, 4 valves per cylinder
Displacement (cc)
1991
1991
1991
Rated output
(kW/hp at rpm)
145/197 at 5,500
190/258 at 5,800
220/299 at 5,800
Rated torque
(Nm at rpm)
320/1,650 – 4,000
370/1,800 – 4,000
400/3,000 – 4,000
Acceleration
0-100 km/h (s)
7.5
6.2
5.9
Top speed (km/h)
240
250
250
Price (OTR w/o Insurance)
RM 329,888.00 (estimated)
RM 379,888.00 (estimated)
RM 399,888.00
BONUS! Own your masterpiece of intelligence…
The E-Class certainly portrays class and progression. So does its financing, a class act of its own, designed with your lifestyle in mind. Enjoy affordable monthly instalments, flexible end of agreement options, a guaranteed future value of your car and a wide range of insurance products.
The E-ssential financing starts from RM3,998 and comes with a variety of packages. Just choose a financing package that suits your need and we will take care of the rest. Now for a limited time, all Agility financing contract comes with 2 Complimentary Comprehensive Service Package. Perfectly tailored for the individual who seeks value, unrivalled benefits and peace of mind at the wheel.
Indulge in the advantages of Agility Financing offerings while the performance of your prized investment is well taken care of by Mercedes-Benz certified and trained technicians with genuine spare parts at their disposal. Campaign ends on April 30th, 2019. For more details call 1-800-88-1133 or speak to a Finance and Insurance Executive at your nearest Mercedes-Benz Autohaus.
Monthly instalment above is calculated based on a 5 years tenure and downpayment of approximately 30% for the E350 AMG Line. Terms and conditions apply. Mercedes-Benz Financial – A Daimler Financial Services Brand. The financial services provided by Mercedes-Benz Services Malaysia Sdn Bhd are regulated by the provisions of the Financial Services Act 2013. Mercedes-Benz Services Malaysia’s operations are not within the regulatory purview of Bank Negara Malaysia.
Speechless. Utterly speechless. Seriously, what could I possibly say or write about in regards to the Mercedes-Benz AMG GTC that would persuade or dissuade you to buy one? Nothing. Nada. Zip. Zilch. Niente. But here I am again, at the wheel of something so automotively audacious that it beggars belief. Granted, I’m fully aware that there are other supercars out there offering similar specs, some even more gratuitous than this, but here’s the caveat; as a ‘complete’ package, this red monster from Affalterbach is hard to beat…
I had to pinch myself twice when I got the offer from Mercedes-Benz Malaysia (MBM) to have this car over the recent CNY break, a grand total of 11 days. Considering the fact normally we only get regular run-of-the-mill cars for 4 days at most, 11 days with something from MBM’s Dreamcarsstable was well, a dream come true really. It was almost poetic that the AMG GTC was painted a stark shade of bright red, a very ‘ong’ (lucky) colour for Chinese New Year2019 indeed.
The videos above already say everything I feel about this car, so instead of telling you why you should buy it in this article, I’m going to highlight 5 points on why you shouldn’t! Here we go…
Looks: Being an attention grabber ain’t for everyone
While fully aware that looks are indeed very subjective – some still think the Fiat Multipla is a beauty queen – I didn’t meet anyone over the span of 11 days that wasn’t simply bowled-over by the way the AMG GTC comes across. With its short rear-end, and very long front-end (housing an absolute beast, more on it below) the GTC definitely tips its cam-covers to the days of iconic roadsters like the Jaguar E-Type. The formula is simple, but the execution is extraordinarily difficult.
And unlike the aforementioned Jag, the GTC doesn’t suffer the indignity of looking like it’s riding on stilts. This is one of the widest cars I’ve ever tested (check the last photo in the gallery, it almost didn’t fit in my porch) and it sits squat to the road, giving it a very muscular stance. The whole package comes-off brilliantly, and to me the GTCs proportions are spot-on perfect.
So perfect in fact that it received heaps of attention everywhere it went, and sometimes that got a bit lairy because other drivers come way too close to have a better look. And on more than one occasion I actually saw drivers taking photos of this car with their phones while doing 110kmh on the highway; one hand on the wheel, one hand on the smartphone. Highly dangerous because your hands inadvertently steer where you look. So if you want to keep a low-profile in life, this is not the car for you. Really.
Specs: 1 Man, 1 Engine
“All show, no go” definitely doesn’t apply to the GTC. With 550bhp and 680Nm of torque from a 4-litre V8 Bi-Turbo engine up front sitting right over the axle, this car will sprint to 100kmh faster than it took you to read this sentence. About 3.7sec actually, in 4 different ‘selectable’ drive modes. Keep the power on and it’ll see a top-speed of 317kmh. Being a bona-fide AMG means that one engineer was responsible for this cars’ engine (Fabian Rou, take a bow) from the first bolt to the last nut. AMG prides itself on its “One Man, One Engine” credo, and that man’s signature is proudly displayed on the engine cover. Power goes to the rear-wheels via a 7-speed dual-clutch auto transmission with steering mounted paddles.
This car is blindingly quick, there’s no other way to put that, and honestly it’s a speeding-ticket waiting to happen because it doesn’t feel like it’s moving while doing legal highway speeds. If you’re not paying attention, 160kmh feels like eighty. This is not an exaggeration. That’s how well this car is sorted.
Comfort: What’s that?
Right, so being a strict two-seat roadster, it’s a bit of a given that colossal amounts of interior space are not to be found in the GTC. so if you need that, buy an SUV instead. There are suspension settings to choose from, however, riding on those 19- and 20-inch AMG wheels (which cost more than my whole car) shod with 35-series tyres aren’t going to offer the most plush ride you’ve ever experienced. Don’t forget this is a supercar offering superlative performance, so if you want comfort, buy an S-Class instead. And as can be seen in the video, there’s not much boot-space either. Again, if you need cargo space, buy a truck.
Price: If you have to ask…
More than a million after taxes. You need a very, very healthy bank account to keep this baby on the road, for not only is its annual road-tax quite a hefty sum, things like those super-grippy Michelin Pilot Super Sport tyres are going to require replacing quite regularly and those, well, let’s just say you could buy another whole used-car for the price of 4 of those. I think it’s very fair to say that if your bank account doesn’t reflect two commas (and the first numeric can’t be anything from 1 to 9) you’d be ill-advised to own this.
Ownership Experience: Can you live with it daily?
Well, let’s get this out of the way right now, no, the GTC is not a daily-driver by any stretch of the imagination. This is not the kind of car you buy to trundle to work and back home with. This isn’t even really a car anymore to be perfectly honest, it’s a statement. The AMG GTC is something you buy not to fulfill a need, it has been created to satisfy a want.
That’s why it’s classified as a ‘Dreamcar’ by Mercedes-Benz themselves. This is the kind of car you dream of owning someday, to be used for fun – and only that – especially on weekends, for the occasional Sunday leisure drive, or to attend some glitzy gala event where you step out of it onto a red carpet, lined with red velvet ropes and paparazzi. The rest of the time, this car will be sat at at home, looking absolutely resplendent. The kind of car you look at, admire and quietly say to yourself “Yeah, I deserve this…”. Mercedes-Benz, making dreams come true for over a century. What an incredible car this is. – Chris Wee.
Mercedes-Benz Malaysia has announced the return of the highly-anticipated MercedesTrophy, the renowned international golf tournament that is open to all Mercedes-Benz customers to experience the Mercedes-Benz lifestyle through their passion for golf. About 1,000 Mercedes-Benz Malaysia customers are expected to participate in the tournament.
The MercedesTrophy is an exclusive international invitation tournament series for Mercedes-Benz Malaysia who are golf enthusiasts. More than 60,000 golfers in more than 60 countries tee off at this exclusive golf tournament every year. MercedesTrophy was introduced in 1991 and has now established itself an event taking place on every continent. To date, over a million Mercedes-Benz customers and fans have teed off at the MercedesTrophy.
“Golf if a great sport that is played across all age groups and in my opinion, it is one of the most fascinating and multi-faceted sport there is. It is well-balanced with a combination of leisure, competition and camaraderie among players over the course of a rendezvous on the green. MercedesTrophy is a sporting event that reflects the brilliant connect of sports and lifestyle and underlines the premier status for Mercedes-Benz,” says Dr Claus Weidner, (above) President & CEO, Mercedes-Benz Malaysia.
In testament to the overwhelming response received from our nationwide qualifying rounds held last year, this year’s competition will be played again in nine qualifying rounds whereby the top three winners of each rounds will then meet for the Malaysian Final at TPC Kuala Lumpur. See the tournament schedule below.
Tournament Schedule:
Qualifying Rounds
Venue
Tournament Date
Closing Date for Registration
1
Sutera Harbour Golf Club, Sabah
13 March
8 March
2
Palm Garden Golf Club, Putrajaya
18 March
8 March
3
Palm Garden Golf Club, Putrajaya
19 March
8 March
4
Penang Golf Club, Penang
28 March
20 March
5
The Mines Resort & Golf Club
3 April
25 March
6
The Mines Resort & Golf Club
4 April
25 March
7
Forest City Golf Resort, Johor
18 April
8 April
8
Kota Permai Golf & Country Club, Selangor
24 April
15 April
9
Kota Permai Golf & Country Club, Selangor
25 April
15 April
The four categories are as follows:
Customers’ Category – Men : Category A − Handicap 0 – 12
Category B − Handicap 13 – 20
Category C − Handicap 21 – 24
Customers’ Category – Women : Category D − Handicap 0 – 36 (At Qualifying Round 8)
The top two winners in each of the three handicap categories for Gentlemen and one winner of the Ladies’ Category at the National Final will qualify for the MercedesTrophy Regional Final Asia, with an all-expenses paid trip to Brisbane, Australia from 6 – 9 August 2019. Three Asian teams will be selected to represent Asia in the MercedesTrophy World Finals in Stuttgart, Germany from 30 September – 5 October 2019.
Once again this year, the first player to achieve a Hole-In-One on any of the two designated par-3 holes at each venue will win the all-new Mercedes-Benz GLC 200 worth RM293,888. Other prizes include Mercedes-Benz exclusive merchandises and other novelty prizes from the marketing partners for MercedesTrophy which include Crestlink, EPOS, The Edge, Taylormade, The Saujana Hotel & Resort, Carlsberg, Kinslager and Mercedes-Benz’s very own financial services arm, Mercedes-Benz Services Malaysia.
Mercedes-Benz Financial will sponsor nearest-to-pin:
9 qualifying rounds x RM2000 (holiday vouchers)
1 final x RM5000 (holiday vouchers)
Total of RM 23,000
Agility Campaign
Discover Agility financing by Mercedes-Benz Financial – the all-in-one financing plan that offers financing, insurance and service packages. Enjoy lower monthly instalments, guaranteed future value of your car, flexible end of agreement options, and a wide range of insurance products plus meticulous service packages. Now for a limited time, all Agility contracts comes with two complimentary free service. Perfect for individuals who seeks value with unrivalled benefits and peace of mind. Campaigns run from 11 February to 30 April.
Mercedes-Benz Malaysia invites all Mercedes-Benz owners to give their best and be part of the MercedesTrophy worldwide. To take part in the competition, kindly log on to www.mercedes-benz.com.my.
For further enquiries, contact the Mercedes-Benz’s Customer Care toll-free line: 1 800 88 9880.
2018 was the fifth consecutive record year for Mercedes-Benz Malaysia (MBM). The distinctive three-pointed star shined brightly in 2018 with an extraordinary performance of 13,079 vehicles sold, translating into a 9% overall growth. Capturing a 2.4 per cent market share*, the achievement cements Mercedes-Benz as the undisputed luxury lifestyle brand in Malaysia and the global arena.
MBM President and CEO, Dr Claus Weidner (below, left) said: “2018 was another successful year in the 15 year-long extraordinary journey for Mercedes-Benz Malaysia and the Mercedes-Benz brand. Our efforts to invigorate the brand experience for our increasingly diverse fans have been fruitful and we are happy to retain our position as the number one luxury lifestyle brand. Our great combination of Best Products, Best Service and Best Customer Experience continues to drive the brand’s success and we assure our customers and fans that this will continue to be our focus.”
He added, “Offering a seamless customer experience to our valued customers is a core value that we uphold and we believe this is important to ensure sustainability of the business. The mantra has always been about ‘Putting the customer at the centre of our activities’. ”
Commenting on the 2018 performance, Vice President of Sales and Marketing at MBM, Mark Raine (above, left) said, “We are extremely proud of our history-making performance for 2018. We delivered 13,079 Mercedes-Benz Cars to customers, further cementing our position as the leading premium brand in Malaysia. Our fresh-faced product portfolio with the locally assembled Mercedes-AMG C 43 and GLC 43, and all-new Mercedes-Benz A-Class has succeeded in keeping our fans excited about the brand. Furthermore, we gave the market a taste of the future with the EQ Concept this year. We intend to keep the momentum going with more exciting events and products in 2019.”
In 2018, MBM’s performance was spearheaded by the locally produced limousines, which recorded 7,910 units sold. Following closely were the Mercedes-Benz SUVs with 2,613 units sold, particularly by the locally produced Mercedes-Benz GLC 200 and GLC 250. The German marque expects continued positive demand for this segment. The Mercedes-Benz compact cars recorded a total of 1,875 units sold, while the Mercedes-Benz Dream Cars, recorded a total of 662 units sold, a 77% growth for the three-pointed star’s brand shapers.
The 20 vehicle launches spread throughout 2018 sustained the healthy momentum of demand for Mercedes-Benz vehicles. The key launches included the locally-assembled Mercedes-AMG C 43 and GLC 43, Mercedes-AMG E 53 Sedan and Mercedes-AMG E 53 Coupé, its New Dream Cars Collection, the New Mercedes-Benz S-Class Family, and the all-new Mercedes-Benz A-Class and new generation C-Class.
Additionally, MBM showcased the brand’s innovative edge with the EQ Concept premiere in Kuala Lumpur – a first in Southeast Asia. The milestone has positioned Mercedes-Benz as a reinventer of the automotive industry with the EQ brand, pioneering the direction and setting the stage for future mobility.
Going hand-in-hand with its Best Products, MBM spearheaded engaging activities to match a diverse fan base aligned to its overall Best Customer Experience commitment. MBM engaged with fans through events like Urban Hunting x ULTRA Singapore 2018, Mercedes-Benz Fashion Week in Kuala Lumpur, the MercedesTrophy and introduction of the AMG Owners Club Malaysia (AOCM) which are aimed at elevating the AMG experience with exclusive access to all things AMG for owners.
Complementing the seamless ownership experience, Mercedes-Benz Services Malaysia (MBSM) recorded a steady growth in line with the three-pointed star’s progress. For the year, MBSM financed four out of every 10 Mercedes-Benz vehicles sold and has a solid servicing portfolio of MYR 2.7 billion** MBSM’s commitment to innovative peace-of-mind financing and insurance solutions was further embodied with the introduction of new products like AgilityPlus and Lease2Go.
MBM’s emphasis on upholding Best Customer Experience at every touchpoint translated into the highest Customer Satisfaction Index (CSI) After-sales score in history. The achievement has demonstrated the brand’s excellence in managing the high volume of Mercedes-Benz vehicles by maintaining high levels of customer satisfaction.
The passion and expertise behind the Best Customer Experience brand promise was showcased once again in this year’s Mercedes-Benz SEA II Skills Competition. 2018 marked the competition’s 10th anniversary and first year opening its doors to the South East Asia II (SEAII) region. A total of 613 Customer Services Professionals and Advanced Modern Apprenticeship finalists competed for the title of best technician, service advisor and process specialist within the Mercedes-Benz network.
The celebrated technicians and customer services personnel make up the backbone of MBM’s 35 dedicated dealerships nationwide. In tandem with its growing fan base, MBM launched five new touchpoints last year including the NZ Wheels Klang Autohaus, Hap Seng Star Setia Alam Autohaus and Asbenz Stern Kuantan Autohaus among others. Trained with a view of keeping customers at the centre, every touch point is key in delivering the Best Products and Best Customer Service throughout the entire customer journey. To date, Mercedes-Benz has the largest premium dealer network in the country.
Recognising the dedication, passion and hard work of its dealer partners, MBM held the inaugural Dealer of the Year awards in March 2018. The award is poised to be an annual event aimed at rewarding dealerships for operational excellence and commitment to delivering the Best Customer Experience. Another exciting offering introduced in the network for 2018 was the Mercedes-Benz Certified pre-owned vehicle programme. The programme represents the highest quality in used cars from Mercedes-Benz worldwide, previously known as Proven Exclusivity.
Mercedes-Benz as a brand has invested over MYR 1 billion in the Malaysian market since 2003 and MBM’s production plant in Pekan, Pahang demonstrates its long-term position and consistent commitment to the Malaysian economy. In FY2018, the production plant produced 9,854 vehicles, including the newest addition being the Mercedes-Benz S 450 L and the Mercedes-AMG C 43 4MATIC Facelift.
MBM’s long-term commitment is also demonstrated through the Mercedes-Benz Malaysia Training Academy built to develop the skills of Malaysia’s youth and create meaningful job opportunities in the automotive industry. 2018 saw an additional 26 apprentices graduated bringing the total to 853 globally certified local apprentices who have passed through its doors since the establishment of the training programme.
On its outlook for the year ahead, Dr Weidner said, “2019 will be another exciting year for Mercedes-Benz with refreshing innovations and new benchmarks to elevate the customer experience. We are excited to share these updates in due time.” Earlier this week, Daimler AG announced that on a global level Mercedes-Benz sold approximately 2.3 million cars worldwide in 2018, increasing its unit sales by 0.9 per cent, making 2018 the most successful year in terms of sales in the company’s history.
The new sales record in the car division of Daimler AG was driven in particular by the success of Mercedes-Benz in the Asia-Pacific region. Asia-Pacific was identified as the region with the strongest growth in 2018, delivering 943,473 (+7.8%) Mercedes-Benz cars to customers in 2018. Mercedes-Benz Malaysia was one of the few markets in the Asia Pacific region to have delivered more passenger cars than ever before in a single year.
*As of YTD November 2018
**The numbers for 2018 are unaudited and subject to change.
Tahun 2018 merupakan tahun rekod kelima berturut-turut untuk Mercedes-Benz Malaysia (MBM) dalam mengekalkan tempat tertinggi bagi jenama kereta mewah di dalam negara. Sebanyak 13,079 unit dijual dimana mereka menyambut kenaikan keseluruhan sebanyak 9% jika dibandingkan dengan tahun 2017. (more…)
Tired of waiting at showrooms for your Merc to be serviced? Well, here’s good news then, Cycle & Carriage Bintang Berhad recently launched the Mercedes-Benz Star Mobile. A first-of-its-kind in Malaysia, this new service offers customers best-in-class services with minimal wait time, conveniently at their doorstep.
The Mercedes-Benz Star Mobile, housed within a Mercedes-Benz Vito, is designed to give customers the luxury of convenience and hassle-free maintenance services for their cherished Mercedes-Benz vehicles. The services include scheduled maintenance services, wiper blade replacements, key battery or infrared replacements and battery replacements right at a customer’s doorstep, without having to drive into a service centre.
“Our customers are important to us, and we dedicate ourselves to continually learning and understanding their different needs and preferences. We aim to be a trusted dealer partner by translating our insights into innovative services and experiences that enhance the overall customer journey. The Mercedes-Benz Star Mobile is a shining example of a premium service that delivers greater convenience and peace of mind when it comes to caring for our customers’ cherished Mercedes-Benz vehicles,” said Cycle & Carriage Bintang Chief Executive Officer, Wilfrid Foo.
Cycle & Carriage is the pilot for the roll-out of the first Mercedes-Benz Star Mobile, and its service is currently available to Cycle & Carriage customers in the Klang Valley only.
In celebration of the Mercedes-Benz Star Mobile launch, Cycle & Carriage is waiving the service fee for the first three months. Customers can schedule an appointment with any Cycle & Carriage dealership within the Klang Valley to enjoy the Mercedes-Benz Star Mobile services. Along with added convenience and quality, customers are assured greater transparency with cost estimates provided ahead of services including itemised costs for required parts and labour costs. This enables customers make more informed decisions about the maintenance of their Mercedes-Benz vehicles.
“The Cycle & Carriage brand is almost 120 years and we have, in the many decades, nurtured a personal relationship with Mercedes-Benz fans and owners. The ownership experience is a journey. And Cycle & Carriage is passionate about making it an exceptional journey for every Mercedes-Benz fan,” added Wilfrid.
The Mercedes-Benz Star Mobile is manned by two qualified technicians and fully equipped with the Xentry Diagnosis system, special tools and technician hand tools to perform off site repair and maintenance jobs, and operates daily (except public holidays), Monday to Friday from 8.00am to 8.00pm, and Saturday to Sunday from 8.00am to 1.00pm.
To book an appointment, customers can call their respective Cycle & Carriage service centres or directly call The Mercedes-Benz Star Mobile hotline at +603 – 6192 9200.
Reproduced in its un-edited entirety below, Piston.my has just received this notice:
PROPOSED DISPOSAL OF 49.00% EQUITY INTEREST IN MERCEDES-BENZ MALAYSIA SDN BHD (“MBM”) TO DAIMLER AG (“DAG”) Cycle & Carriage Bintang Assures Business Continuity and Commitment to Providing Exceptional Services
Cycle & Carriage Bintang Berhad (“CCB” or “the Company”) wishes to announce that it has, on 30 November 2018 (“Exercise Date”), received a notice from DAG that they are exercising their call option over 66,003,000 shares (“MBM Shares”) of MBM currently held by CCB. Pursuant to the exercise of such call option, the Company will be obliged to sell the MBM Shares to DAG (or such persons as DAG may nominate) for a consideration of RM66,003,000 (the “Disposal”) and will henceforth cease to be entitled to the annual dividend of approximately RM11.2 million even when MBM declares a dividend. Following the Disposal, CCB will cease to hold shares in MBM. Completion of the Disposal will take place 12 months from the Exercise Date.
CCB’s Chief Executive Officer, Mr Wilfrid Foo, says “Cycle & Carriage Bintang would like to assure all our customers that the recent decision by Daimler AG to exercise their call option on the company’s holding in Mercedes-Benz Malaysia will not impact our commitment or ability to continue delivering exceptional experiences to our customers across our nationwide dealerships in Malaysia. All dealerships will continue to provide you with quality sales and aftersales services in accordance with the strictest Mercedes-Benz quality standards supported by Mercedes-Benz Malaysia.”
CCB has a longstanding relationship with Mercedes-Benz for over 50 years and wishes to reiterate that the Disposal will not directly impact any of its trading operations, trading performance or its support of customers. CCB is a leading Mercedes-Benz dealer group in Malaysia, with 13 sales and aftersales facilities across the country to serve Mercedes-Benz customers. It is committed to being the partner of choice of MBM and Mercedes-Benz customers alike, and will continue to work alongside MBM to grow the Mercedes-Benz brand in Malaysia’s luxury car segment.
Further details in relation to the Disposal can be found in the Company’s announcement to Bursa Malaysia dated 3 December 2018.
