As with other many other car companies, Perodua has also resumed operations of its sales, aftersales centres, and related facilities nationwide. The re-opening of Perodua’s sales and aftersales centres comes after the resumption of its manufacturing activities at its headquarters complex in Sungai Choh, Rawang, Selangor recently. In total, Perodua has 191 sales, 197 service and 69 Body & Paint centres nationwide.
“Deliveries have started in stages this week and we expect that we can see more Perodua vehicles produced and registered in the coming weeks,” said Perodua President & CEO, Dato’ Zainal Abidin Ahmad said.
Standard Operating Procedures will be strictly followed at all sales and aftersales centres for the protection of customers and employees..
Dato’ Zainal Abidin thanked Perodua customers for their patience, understanding and loyalty. We expect to be able to deliver nearly all existing orders within the year,” he said.
Impact of long closure
The effects of the shutdown of over 2 months ordered by the government under the Movement Control Order has had an impact on sales figures, as evident by the data compiled by the Malaysian Automotive Association (MAA) up till the end of July.
“We are currently evaluating the impact of the lockdown that was introduced on June 1 2021 to our operations and we will announce our revised targets for the year soon,” Dato Zainal said. The Malaysian carmaker had set a target of 240,000 units for 2021 but after 7 months, its cumulative sales have reached only about 41% of that number.
Strict adherence to SOPs
While Perodua has met the required criteria for vaccinations of its employees – which determine the workforce capacity at the factory – the company has also established safety guidelines for its customers when visiting its sales and aftersales centres throughout the country. In accordance with the Standard Operating Procedures specified by the Health Ministry, these safety requirements include being fully vaccinated, wearing a facemask, making an appointment at the sales and/or service outlet before making a visit and to always observe physical distancing. All visitors must, of course, register on MySejahtera as well as have their temperatures checked.
To know more about Perodua models and the locations of showrooms and service centres, visit www.perodua.com.my.
In line with the National Recovery Plan and the latest list of permitted activities and businesses, most authorised Volkswagen showrooms in Malaysia have resumed operations. However, those located in Melaka, Johor, Kedah, Pahang, and Kelantan are still awaiting approval to operate.
To ensure the health and safety of both visitors and employees, all the showrooms will adhere to strict Government guidelines and #SafeHands measures. These include MySejahtera registration and temperature scans, mandatory facemask usage, regular sanitisation of showrooms and display cars, and others specified in the Standard Operating Procedures.
Whether visiting the showroom or service, all visitors must follow the Standard Operating procedures which now include the requirement for full vaccination.
Must be fully vaccinated
Only fully vaccinated visitors are allowed, and they should have completed no less than 14 or 28 days (depending on the vaccine taken) after receiving their vaccination. Visitors are encouraged to make an appointment prior to their visits by contacting their preferred Volkswagen dealer whether to the showroom or service centre.
“The closure of showrooms in the past months affected our business performance, but we look forward to seeing the industry reopen and move forward, together with the support of our dealers,” said Managing Director of VPCM, Erik Winter, who welcomes the government’s decision to reopen sales and manufacturing operations.
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Special offers for Merdeka month
In conjunction with the reopening of showrooms and the upcoming Merdeka holiday, authorised Volkswagen dealers will be hosting a virtual showroom event on their social media channels this August 27 – 31. As part of the celebration, Volkswagen is offering exclusive online savings of RM4,500 on the Tiguan Allspace Highline and RM7,500 on the Passat R-Line until August 31, 2021. Remember that there are additional savings as sales tax is exempted until the end of this year.
For information on the Volkswagen product range and locations of dealers in Malaysia, visit www.volkswagen.com.my.
From tomorrow, Monday August 16, 2021, a greater degree of normalcy returns to Malaysia as the government will allow a number of activities to resume. Announcing this long-awaited development, the Prime Minister said that the vaccination programme has covered a significant portion of the population already and there was also a decline evident in the number of serious cases of COVID-19 infection, hence the removal of restrictions which have been in place since the beginning of June 2021.
Of interest to the auto industry which has been facing growing challenges as it could not carry out normal business is permission to operate showrooms and distribution centres again. Additionally, manufacturing activities are also allowed to resume, subject to certain conditions. This means that, for the auto industry, things can return to normal but with observance of the Standard Operating Procedures (SOPs) that we should all be familiar with by now.
Orders waiting to be fulfilled
While service centres have been allowed to operate so as to provide essential services to motorists, the closure of showrooms has prevented visits by customers who may be shopping for a new car, as well as deliveries of new vehicles. However, while the showrooms have been closed, many companies have been able to get bookings via their virtual showrooms online during the past two months. Now they will be rushing to complete those orders and deliver the new vehicles to customers.
However, stocks may not be readily available as the suspension of assembly operations for two months has meant that there have been no new vehicles coming from the plants. The government is allowing plants to resume their operations with workforce levels dependent on the percentage of workers already vaccinated. Those which have had more than 80% of their workers vaccinated are allowed to operate at full capacity, again with adherence to SOPs.
Assembly of vehicles will be allowed to resume and many companies will be rushing to meet the backlog of orders which has built up over the past two months.Employees at Perodua awaiting their turn for vaccination at the carmaker’s headquarters complex.
MITI has helped to organize the vaccination programme for workers in the manufacturing sector with PIKAS (Program Imunisasi Industri COVID-19 Kerjasama Awam-Swasta), the public-private sector partnership immunisation program. This has been important, particularly in the Klang Valley where many of the country’s economic and industrial facilities are located.
Accessory shops, carwash centres reopen
For those who require accessories, such stores can now open for business while carwash centres are also allowed to operate again. And if your hair has gotten rather long, the good news is that barbers (as well as hairdressers and beauty palours) can also resume their business. Also include in the list are shops which sell electrical items, household items, jewelry furniture, sportswear and fashion and accessory centres.
MITI has also made it a condition that employees who work in their offices must take biweekly RTK antigen tests approved by the Health Ministry. While many companies will continue with the work-from-home routine to avoid the additional costs of such frequent testing, those in the manufacturing sector won’t be able to avoid the expenditure which can be quite substantial.
Only for those fully vaccinated
An important condition is that those who visit all these places must be already fully vaccinated. Full vaccination means 2 doses of Pfizer, AstraZeneca or Sinovac vaccines, with the second dose received no less than 14 days ago. For those who the Johnson & Johnson or CanSino vaccines, a single dose is considered enough but must have been received not less than 28 days ago. If you have not been vaccinated or do not meet these conditions, or you have symptoms of COVID-19 infection, DO NOT go to any public places and remain at home. If your symptoms are serious, seek medical help immediately.
Visitors to showrooms, service centres and all public places must still observe SOPs.
The number of new cases daily has been over 20,000 since August 11 but hopefully, as vaccination of a larger proportion of the population is completed, spread of infections can be reduced. According to a report, there are signs that the most serious cases are getting a bit less now although hospitals are still overloaded. Precautions are still necessary (don’t think vaccination makes you immune to the coronavirus) and facemasks should be used in public places with social distancing observed. If everyone can do their part and protect themselves and each other, perhaps we can return to the sort of life we have before 2020.
