Ahead of the upcoming Aidilfitri festival season, the Ministry of Works has announced the reactivation of the SmartLane system on major highways, including the North-South Highway (PLUS). Datuk Seri Hasnol Zam Zam, the Secretary General of the Ministry, highlighted improvements made to the system based on feedback received during its previous activation, particularly during the Chinese New Year celebrations, as reported by Sinar Harian.
During the previous implementation, road users provided valuable feedback on the effectiveness of the SmartLane system, which led to adjustments to enhance its efficiency. Hasnol expressed gratitude for this feedback and emphasised the ministry’s commitment to continually refining the system to ensure road safety and smoother traffic flow.
In response to previous criticisms regarding a lack of notification about SmartLane activation locations, Hasnol urged relevant concession companies to communicate clearly with road users regarding the activation dates and the number of SmartLane locations on each highway. This measure aims to minimise confusion and ensure that road users understand the purpose of the SmartLane, preventing misunderstandings during its operation.