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Takata

The Takata airbag issue started some 7 years ago, and millions of vehicles have been recalled over the years to have their airbag systems replaced. The urgency of the recall was because a dangerous condition in the system’s inflator module could cause the pressure to become too high and break up the module, sending metal pieces towards the driver (and front passenger) at 300 km/h. In some cases, people died as a result of severe injuries.

Takata supplied the airbag systems to many different carmakers so all of them had to make a recall and some companies, like Honda Malaysia, put in a really serious and costly effort to get owners to bring their vehicles in. However, because vehicles change owners over time, recall notices did not reach everyone and there are probably many vehicles still with the dangerous airbag systems.

Inside a steering wheel with an airbag system.

The manufacturers continue to try to make the replacements as much as possible and Mercedes-Benz Malaysia is conducting a safety recall of potentially affected Takata airbag modules from specific models in compliance with the European type approval. This is after gaining a deeper understanding of the condition of airbags modules in the vehicle after a prolonged period. This can be particularly in certain climatic conditions in high humidity countries with high temperatures.

Models poduced between 2004 and 2016 affected
In fact, in mid-2019, the carmaker made a worldwide recall of affected models of its passenger cars, vans and trucks. Locally, the models affected include the models 169 (A-Class), 203, 204 (C-Class), X204 (GLK), 207 (E-Coupe/ Convertible), 212 (E-Class), 164 (ML and GL-Class), 251 (R-Class), 171 (SLK), and 197 (SLS AMG) which were produced between 2004 – 2016.

The largest number of cars being recalled in Malaysia would be from the C-Class (above) and E-Class (below) produced between 2004 and 2016.

Mercedes-Benz Malaysia and Daimler AG reassures its customers that all its presently produced passenger car models are no longer equipped with Takata (or other manufacturers’) airbags which have ammonium nitrate as the primary propellant. This element was a key factor in the cause of the problem.

Notifications sent out
Mercedes-Benz owners can check their vehicle VIN on the Mercedes-Benz microsite mb4.me/airbagrecall or by calling the Malaysian Customer Care Centre on 1-800-88-1133 to confirm if their vehicle has been identified for this voluntary program. Mercedes-Benz Malaysia urges all affected customers to contact authorized Mercedes-Benz dealers, the Customer Care Centre or use our online booking facility upon the receipt of the notification to replace the airbag, subject to parts availability. The replacement airbag will be provided free of charge if there is a need for it to be changed.

In the event that you are not the original owner, you might not receive any notification as the contact details with MBM may not be updated to yours. You will still be entitled to the replacement (if needed) so contact their Customer Care Centre for assistance.

The explosion that saves lives instead of kills…

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The Takata airbag matter may have quietened down after many years of frantic efforts by many car companies to get owners of affected vehicles to have the dangerously flawed airbag inflator replaced. Nevertheless, with millions of vehicles affected – the largest ever recall exercise in history – there are still vehicles out there which have not had the crucial replacement done.

Honda Malaysia was among the companies which was very pro-active and should be commended for its strong commitment and efforts. And it has not stopped trying to make sure that every single affected vehicle has its airbag inflator replaced. Of course, a 100% score is probably impossible but it should be close to that achievement.

The company now has identified another 2,784 units of Honda vehicles which also need to be recalled as a preventive measure to carry out the replacement of the driver’s side airbag inflator. These vehicles are the 1999 model year Accord and 2000 model year CR-V. All currently sold models are not affected.

1999 Honda Accord
1999 Honda Accord

Warranty ended but replacement free
Yes, they are pretty old models, which goes to show how far back the problem went. Fortunately, the manufacturers have not dismissed the matter as being something ’beyond the warranty period’ and have taken the necessary action even over 20 years after the vehicle was sold. This is, after all, literally a matter of life and death.

In case you have forgotten what the fatal flaw was, it was related to the inflator module for the airbag system. In certain cases where inflation was triggered, the internal pressure – already very high – would become critically high and break the module. This would send sharp metal pieces shooting at the driver or front passenger, some cases causing serious injuries that led to death.

So it’s a very, very serious problem that needed to be fixed. While there were incidents, some fatal, all over the world, Honda Malaysia says that it has no report in Malaysia of any incidence or injury caused by the Takata driver front airbag for these two particular models.

2000 Honda CR-V
2000 Honda CR-V

As before, the owners of the affected will be informed via notification letters. They will be asked to contact any authorized Honda dealer to make an appointment to make the replacement (subject to parts availability).

Current owners may not be known
However, one problem that could be faced is whether the current owners of the vehicles get the recall letters. As the vehicles are already 20 years old, ownership is likely to have changed and Honda Malaysia may not have the contact details of the current owner. And the original owner who receives the letter may also not know who has the vehicle now, so the latter can’t be forwarded.

Honda Malaysia hopes that members of the public who have relatives or friends owning these two models can help to make them aware so they can contact Honda Malaysia for assistance in getting the replacement inflator module. All parts and labour related to this recall will be borne by the company.

Owners of who are unsure if their vehicle is affected can obtain information by calling Honda Toll Free number at 1-800-88-2020 or visit the Honda Malaysia Product Recall page to check their vehicle status.

Honda Malaysia also wishes to remind the public that there are Standard Operating Procedures (SOPs) introduced during the Movement Control Order (MCO) which are still in force nationwide. To protect the well-being of customers and Honda personnel, the company requests customers to make an appointment in advance  and adhere to the SOPs when they are at the service centre.

Recalled vehicles being recalled again. Click here to read more.

BHPetrol

Honda Malaysia is recalling 23,476 units of Honda vehicles to replace the Takata front airbag inflator modules as a preventive measure. According to a statement from the company this evening, these vehicles have been recalled before but the reason for being recalled again is not explained. But whatever the reason, this is a very serious matter so don’t delay in responding to it.

The affected models are shown below:
Models involved in recall for Takata front driver airbag inflator replacement
Civic: 2006 – 2007 & 2009 – 2011
CR-V: 2007 – 2008 & 2010 – 2011
Stream: 2010 & 2012
Insight: 2011 – 2012
City: 2009 – 2013
Jazz: 2012 – 2013

Models involved in recall for Takata front passenger airbag inflator replacement
Accord: 2003 & 2005 – 2006, 2008 – 2009 & 2011 – 2012
Stream: 2003 – 2005
CR-V: 2002 – 2009
Jazz: 2003 – 2007, 2009 & 2012
City: 2003 – 2009 Civic: 2003 – 2011

2011 Honda Insight
2011/2012 Honda Insight Hybrid is also on the recall list.

The company apologises for the inconvenience caused to customers once again. However, it stresses that this replacement is necessary as a precautionary action and urges affected customers to respond as soon as possible.

Honda Malaysia would like to emphasise that all its current selling models are not affected and the company will continue to uphold transparency and stringent controls to ensure customer safety. Affected customers will receive notification letters from Honda Malaysia with the details of this recall and stock availability.

Takata stock
File photo of Takata airbag inflator modules at the Honda Malaysia warehouse.

The replacement of Takata front airbag inflator stock for these 23,476 units of Honda vehicles will be available in stages and Honda Malaysia is doing its ubest to ensure 100% stock availability in the shortest period of time. The replacement of the defective Takata front airbag inflators is free of charge and all related costs of the replacement will be borne by the company.

More than 249,000 modules replaced in Malaysia
This particular recall phase this year does not significantly change the total number of recalled vehicles as it involves replacement of inflators installed in vehicles previously subject to recall. As at October 1 2019, Honda Malaysia has completed more than 249,000 units of Takata front driver airbag inflator replacements, which translates to 91% completion ratio. The total number of Takata driver and passenger front airbag inflator replacements completed is at more than 537,000 units or 89% completion ratio.

Airbag centres
Honda Malaysia has been the most pro-active company in Malaysia where the Takata airbag inflator module recall has been concerned. It has used many different approached to get owners of affected vehicles to respond, making the process as convenient as possible. Personnel have even visited used car lots to locate affected vehicles and carried out the replacement.

Takata airbag recall - Honda

Honda Malaysia appeals to owners of vehicle affected who have yet to have their Takata front airbag inflators replaced to do so urgently as it may deploy with excessive internal pressure when activated. The defective airbag inflator casing might rupture which may result in injury or fatality of the driver and passenger.

If you are not the original owner of the vehicle, Honda might not have your contact details and you may not receive a notification. If you believe that your vehicle is affected, you can check its recall status either by logging on to www.honda.com.my or www.productrecall.honda.com.my or by calling Honda Toll Free number at 1-800-88-2020. Authorised Honda dealers nationwide can also provide assistance to check.

PISTON.MY

Edaran Tan Chong Motor Sdn Bhd (ETCM), together with Tan Chong Ekspres Auto Servis Centre (TCEAS), have announced an expansion of the ongoing recall campaign relating to the Takata Airbag Inflator module. The campaign, which is also undertaken by many other carmakers around the world, covers the Driver and Front Passenger Airbag Inflator module.

After investigations conducted by Nissan Motor, it has been found that there are approximately 11,971 units of Nissan vehicles in Malaysia which are affected and require replacement of the module. The affected models are listed in the chart below:

Nissan Takata recall

Current models not affected
ETCM stresses that other new Nissan models currently on sale at authorised Nissan outlets are not affected by this exercise, including the NP300 Navara which was launched in Malaysia in November 2015.

Customers of the affected vehicles will be notified by letter through TCEAS. They are advised to call the nearest TCEAS outlet for an appointment as soon as possible. Selected TCEAS outlets have extended operating hours and are open every day of the year, making it easier for customers to service their vehicles on weekends and public holidays, as well as to alleviate capacity surge during this recall campaign.

Nissan Navara NP300
Current Navara (NP300) is not affected by the recall

If you don’t get any notification
ETCM/TCEAS also understand that there may be some owners of affected vehicles who may not receive the notification letter as they may not be the original owners. Their contact details might not be with TCEAS and therefore they should contact a TCEAS outlet for clarification. Customers may also all the Nissan Customer Care Centre toll-free line at 1-800-88-3838 for assistance or visit www.nissan.com.my (click on ‘Owners’ tab followed by ‘Recall Campaign’) to find out if their Nissan vehicle is involved in this recall campaign.

Nissan Takata recall Malaysia (1)
Full list of Nissan vehicles recalled in Malaysia. These refer only to vehicles assembled or imported and distributed by ETCM.

Don’t ignore this very serious matter!
This being a very serious matter that can result in injury or death (if the replacement of the module is not carried out), action must be taken quickly. As at June 2019, TCEAS has completed 99,670 vehicles or 56% of Takata airbag inflator module replacements. All costs relating to this recall (labour and replacement parts) will be borne by the company.

Additionally, ETCM is also providing Takata Airbag Inflator Replacement for affected Nissan vehicles during Nissan Test Drive Carnival over 2 weekends of August 17/18, and August 24/25 at selected ETCM showrooms across the nation.

Click here for other news and articles about Nissan, ETCM and TCEAS at PISTON.MY

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