Piston.my

Volvo 2019

Polestar has taken the next step in its development as the electric performance brand with the reveal of the new Polestar 2. Polestar 2 is the new all-electric fastback that brings electric performance cars to a broader and increasingly progressive audience. It offers avant-garde design and a unique customer experience in the premium compact electric segment. Polestar 2 is the first electric car to compete in the marketplace around the Tesla Model 3, with the range starting at a guide price of 39,900 euros. For the first 12 months of production, guide price of the launch edition is 59,900 euros1.

“Polestar 2 is our first fully electric car and first volume model. Everything about it has been designed and engineered with passion and dedication. As an electric performance brand, and through the forthcoming launch of a portfolio of fully electric cars, Polestar is determined to address the world’s air quality challenges. Polestar delivers electric performance cars that are great to own and drive,” says Thomas Ingenlath, Chief Executive Officer of Polestar. 

Polestar 2 is a premium five-door fastback with two electric motors and a 78 kWh battery capacity2 that will enable a targeted range of 500 km3, based on Volvo Car Group’s adaptable Compact Modular Architecture platform (CMA). The 27-module battery pack is integrated into the floor and contributes to the rigidity of the chassis as well as improves the car’s noise, vibration and harshness (NVH) levels – road noise has been reduced by 3.7 dB compared to a traditional chassis.

Polestar will answer the important question of charging Polestar 2 with a smart, convenient and extensive approach. With a connected digital solution available both in-car and on mobile devices, Polestar is setting up strategic collaborations to give Polestar 2 owners easy and hassle-free access to the world’s largest public charging networks.

For Polestar, performance underlies the entire driving experience. The all-wheel drive electric powertrain in Polestar 2 produces 300 kW (408 hp) and 660 Nm (487 lb-ft). This translates to a 0-100 km/h acceleration time of less than 5 seconds.

The standard dynamic chassis can be enhanced by the Performance Pack that improves driving dynamics with Öhlins dampers, Brembo brakes and unique 20-inch forged wheels. Polestar’s signature gold seat belts, brake callipers and valve caps complete the performance visuals.

Highlighting the technology spearhead role that Polestar plays within the Volvo Car Group, Polestar 2 is one of the first cars in the world to embed an infotainment system powered by Android. The Android backbone provides a solid and adaptable digital environment for apps and vehicle functions to coexist, and brings embedded Google services to a car for the first time – including the Google Assistant, Google Maps with support for electric vehicles and the Google Play Store5. Natural voice control and a new 11-inch touch screen display bring the new interface to life.

Phone-as-Key technology enables car sharing and a more integrated ownership experience, as well as Polestar’s connected services such as pick-up and delivery. It also allows Polestar 2 to sense the driver upon approach. Smart features like enlarged graphics in the instrument cluster allow the driver to easily see the charging status and range before entering the car. Polestar 2 can also predetermine the driver’s next move to create a seamless experience with a prepared cabin and quick start sequence.

Maximilian Missoni, head of Design at Polestar, comments: “We decided to bring something different to the segment. Our avant-garde design has evolved from Polestar 1 into an edgier, bolder statement. We have also designed a standard vegan interior with progressive textiles that will appeal to the forward-thinking audience who will subscribe to Polestar 2.”

Design-led features include Pixel LED headlights4 and proximity lighting which enable a unique welcome sequence, Polestar’s now-signature frameless side mirrors and the unique illuminated Polestar logo, which is reflected onto the car’s panoramic glass roof.

In common with all Polestar cars, Polestar 2 will only be available for ordering online. The guide purchase price for the launch version of Polestar 2 is 59,900 euros1 with subscription pricing to follow at a later date. Pre-orders are open at polestar.com. Production of Polestar 2 begins in early 2020 in China for global markets in both left- and right-hand drive.

Polestar 2 made its first public appearance at the 2019 Geneva International Motor Show in March, and then embark on a global roadshow in Europe, North America and China throughout 2019. Polestar 2 will also be available in a network of soon-to-be-opened Polestar Spaces that will provide physical viewing and test drive opportunities.

Initial launch markets include China, the United States, Canada, Belgium, Germany, the Netherlands, Norway, Sweden and the UK. Other markets are under consideration for future expansion.

Volvo Car Malaysia has opened its newest 3S (Showroom, Service, and Spare Parts) dealership in Setia Alam by its appointed dealer, Motion Beyond, bringing a total of 11 3S dealerships nationwide.

Strategically located between Shah Alam and Klang, Volvo Setia Alam is set to strengthen the brand’s presence within Greater Kuala Lumpur where these matured townships will offer great market potential for the luxury car brand.

As with all new Volvo dealerships, Volvo Setia Alam will adhere to Volvo’s global showroom and service standards called Volvo Retail Experience (VRE) standard – Volvo’s customer-centric and Scandinavian-inspired approach of selling cars. This year, Volvo Car Malaysia intends to secure more locations throughout the country, especially in areas where it is not currently represented.

Volvo Setia Alam showroom opens from 9:00 am till 7:00 pm from Monday to Saturday and from 10:00 am to 5:30 pm on Sundays and public holidays. The service centre opens from Monday to Saturday from 9:00 am to 5:00 pm and closes on Sundays and public holidays.

VCM or Volvo Car Malaysia, custodians of the Volvo brand in Malaysia, have announced the appointment of Mr Nalin Jain as the new Managing Director of Volvo Car Malaysia. Mr Jain will continue the responsibilities of the current Managing Director, Mr Lennart Stegland, starting March 1, 2018.

Prior to this undertaking, Mr Jain was the Chief Financial Officer of Volvo Auto India and has over 20 years of experience in the automotive, consulting, and technology fields. Mr Jain holds a Master’s Degree in Engineering from State University of New York and an MBA from the Sloan School of Management in MIT. After 40 years of service with Volvo Cars, leading positions in Research and Development, Marketing and Sales, and Managing various National Sales Companies, Mr Stegland (below) will be retiring from the organisation.

On a personal note, Piston.my would like to thank Mr Stegland for his amazing contribution and dedication to the Volvo brand here in Malaysia, his wealth of knowledge, experience and amiable character will be missed here at Piston.my. Nalin has very big shoes to fill indeed. All the best to you Lennart! – Chris Wee.

VOLVO CAR MALAYSIA IN 2018…

Volvo Car Malaysia records strong growth in 2018

Volvo Car Malaysia, the premium car brand, has recorded strong growth in volume, finishing 2018 with a total of 1,384 units delivered, a 35 per cent increase from 2017 (1,021 units) and a 48 per cent increase from 2016 (934 units) – a testament to the transformation plan that was put into motion since the introduction of the XC90 T8 Twin Engine in late 2015.

On exports, the company recorded a total of 1,889 units of V40, XC40, S60, V60, XC60, and XC90 to Thailand, Taiwan, Philippines and Vietnam, thanks to investments made to the plant to accommodate more assembly volume and new platforms such as the Scalable Product Architecture (SPA) that underpins its new 60s and 90s Range, and the Modular Compact Architecture (MCA) used by the new XC40.

The transformation plan led by the Managing Director of Volvo Car Malaysia, Mr Lennart Stegland, is a multi-pronged strategy that involves an overhaul of retail operations, customer touch points, and product offerings in Malaysia. “From a consumer standpoint, the first visible change to our existing retail operations is the implementation of Volvo Retail Experience (VRE), a dealer standard that perfectly complements our new and exciting product line,” said Stegland.

VRE is a comprehensive standard that covers critical aspects of a dealership and aims to bring a more customer-focused experience based on Volvo’s Scandinavian-inspire values: from the look and feel of the showroom to the quality of service rendered to customers.

“Enforcing the VRE standards for our existing dealerships in 2017, sets the correct level of expectations for our prospective dealer-partners in the next phase of the transformation which involves the expansion of our dealership network,” explained Stegland.

The transformation also took customer service experience into consideration and yielded positive results after extensive training and programmes were rolled-out to Service Advisors across the nation. Volvo’s Customer Experience Management (CEM) scores, gathered from a survey of service customers, had doubled from 2017.

Volvo Service Agreement (VSA) was also unveiled in 2018 – this service agreement which includes a comprehensive service package that covers replacement of most wear-and-tear parts (excluding tyres), gives owners the freedom of choosing between a 3 (VSA 3) or 5 (VSA 5) year plans.

“It is common practice within the industry to include the cost of services packages into the sticker price of the car. We are challenging this by being transparent about these costs and letting the customers select a plan that is more suited to their individual preferences,” added Stegland.

Moving forward, Volvo Car Malaysia plans to take its customer experience to the next level by rolling-out a new service concept they call Volvo Personalised Service or VPS in 2019. A new management system to ensure optimum availability of parts called Volvo Managed Inventory (VMI) will also be introduced sometime this year.

In terms of dealership network, Volvo Car Malaysia has grown its nationwide presence to a total of 11 dealerships which includes the recent re-introduction of the brand in Kuching after close to 10 years. The company is aiming to add more dealerships in 2019, especially in locations that is currently not represented by the brand.

2018 also saw the launch of several models from Volvo Car Malaysia, including the XC90 T5, S90 T5, XC60 T8 Twin Engine, XC60 T5, and the new XC40 T5 R-Design. The market response has been positive for most of these models with the XC60 recording the most gains from the total units delivered and the XC40 taking in a strong order book.

On the Financial Services front, Volvo Car Malaysia had also introduced Volvo Car Leasing – a first for Volvo Cars in Southeast Asia – that lets customers enjoy stress-free Volvo ownership, minus the usual financial strain of a hire-purchase agreement. The company is also planning to introduce Volvo Insurance in partnership with AXA Insurance later this year.

Volvo Car Malaysia is projecting a double-digit growth in 2019 with the new XC40 and the opening of more retail locations as the two main drivers.

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