Volvo Car Malaysia Archives

Volvo V60 Recharge T8 – economy of a PHEV, versatility of a SUV and comfort of a sedan

Before SUVs appeared, the stationwagon was the ideal multi-purpose vehicle to haul a lot of stuff. Sedan-like but stretched a bit to have a big boot space, it was as low as a sedan and just as comfortable. Volvo, which had been making stationwagons since 1953 when it introduced the Duett, became a leader in the stationwagon segment in the 1980s, especially in Europe where its models were popular.

The Duett had been conceived as a vehicle which could be used for work as well as for family use, so it was the original dual-purpose vehicle (a term which came into use in the early 1980s when the first 4x4s like the Mitsubishi Pajero and Isuzu Trooper were introduced). The success of the Duett encouraged the Swedish carmaker to continue making such cars and in the years that followed, it would always have a stationwagon variant of the prevailing model series. Malaysian motorists will remember the police using Volvo stationwagons in the 1970s and then the 850 stationwagon in the 1990s for highway patrol work.

And although in the 21^st century, it has been selling more SUVs than sedans and stationwagons, the company has assured stationwagon fans that it will continue to offer such models in future. These will be alternatives to the SUV and crossover ranges and will eventually be fully electric. They are currently designated as S and V models although these may change as the future models will have more aerodynamic forms. Volvo had originally wanted to designate its stationwagons as ‘F’ – for ‘Family’ – when it launched the first V40. However, Ferrari sent a note of protest and said that a ‘F40’ would mislead people into thinking of the sportscar made by the Italian carmaker which had the designation. So Volvo switched to ‘V’, which it said meant ‘Versatility’.

In the US market, which has been a huge consumer of Volvo stationwagons for decades, some of the models are no longer being sold (which led to the rumour of Volvo stopping stationwagons altogether). However, the company will still sell some versions of the current models and in Malaysia, the latest V60 Recharge T8 has just gone on sale with a price of RM287,474 for the Inscription version (the only one available).

This is an electrified PHEV model with a plug-in hybrid Drive-E powertrain. There is a turbocharger and supercharger which boost output to 320 bhp/400 Nm, to which is added the output of an electric motor that can generate up to 407 ps/640 Nm. A lot of power to all 4 wheels which provides effortless cruising even when the 519-litre boot is fully loaded.

As a PHEV, the V60 Recharge T8’s battery pack can be recharged from an external power source rather than just being recharged while on the move. The time for recharging varies depending on the type of charging used. If from a normal household power socket, each hour of charging can provide 7 to 14 kms but if using DC fast-charging 150 kW station, then in 10 minutes, the battery pack can ‘fill up’ for up to 100 kms of range at a 150 kW station. Shell recently started operations of a DC fast-charging station at its station near Tangkak in Johor and will establish a network of 12 stations along the North-South Expressway.

With a fully charged battery pack, it can travel a claimed 49 kms on just electric power but in normal driving, the system will be continuously varying the use of the two power sources for optimum efficiency. Unlike a fully electric powertrain which will come to a standstill if the battery pack is empty, a PHEV like the V60 Recharge T8 will still be able to run using its petrol engine.

As for the design, the V60 Recharge T8 maintains the sleek form which has been around since the days when Peter Horbury, the company’s former design head, declared that ‘we kept the toys and threw out the box’ as he introduced the C70 coupe in 1996. Thereafter, Volvo stationwagons no longer looked like boxes on wheels and had a streamlined profile that added elegance.

The interior too is what you would expect of a Volvo with their Scandinavian ambience and focus on functionality. These days, the emphasis is on using sustainable materials and ensuring that the cabin air is as clean as possible. And although the environment is like that of a premium sedan, there is still the versatility of a SUV with rear seats that fold down and extend the length of the boot.

“The addition of the Volvo V60 Recharge T8 as a PHEV brings Volvo another step forward in our electrification strategy. We are one step closer to realising our aspirations in having a fully electric line-up by 2030 as we move further into a more sustainable future,” said Charles Frump, Managing Director of Volvo Car Malaysia.

Geely Holding and Volvo Cars to form joint-venture company producing powertrains

Volvo XC60 gets ‘smarter’ with integrated Google apps and services

Volvo Car Malaysia has updated its XC60 and apart from cosmetic changes and added safety features, the significant new feature is integration with Google Services. This is the outcome of the partnership between the Swedish carmaker and Google which sees a first-of-its-kind built-in infotainment system complete with a host of Google Services.

Volvo Cars is the first company to team up with Google to integrate an infotainment system powered by Android with Google apps and services such as Google Assistant built in. This means that Volvo drivers can get the same sort of apps that they have on an Android smartphone integrated with their infotainment system and use voice commands to manage and operate them.

Of course, there is now also Android Auto which can mirror apps from a compatible smartphone onto infotainment systems but having the apps and services as part of the system is even better.

Additionally, with the Volvo Car App and Connected Services, the driver can be easily connected to the XC60 using a mobile device. This enables convenient remote control of several functions, eg cooling down the cabin by starting the air-conditioner, checking vehicle status, locking/unlocking the doors, etc.

Referring to the latest model as ‘The Smarter XC60’, Charles Frump, Managing Director of Volvo Car Malaysia, said that with Google Services, customers can get the most intuitive infotainment experience in the automotive industry. “It fully delivers on our brand promise to provide the freedom to move in a personal, sustainable and safe way,” he said.

The latest XC60, priced from RM325,449 (without insurance and sales tax), has a new grille, new front bumpers and a new exterior colour. For the Recharge T8 version, there are also new 19-inch 6-multispoke black diamond-cut alloy wheel design and a Bowers and Wilkins sound system as standard.

As an electrified model, the XC60 uses hybrid technology with its 2-litre 4-cylinder petrol engine that has a supercharger as well as a turbocharger. The combustion engine output is 407 bhp/640 Nm with the electric motor contributing 87 bhp/240 Nm. All that power goes through an 8-speed Geartronic automatic transmission and propels the car from 0 to 100 km/h in a claimed 5.3 seconds.

In the past, that sort of performance would mean high consumption but the XC60 is said to be able to do up to 45 kms/litre. This is because the powertrain does not run on the petrol engine all the time and depending on conditions, it use the electric motor which means no fuel is consumed. There is even a mode that can ‘lock’ the powertrain in pure electric mode but only for a limited distance as it will be constantly drawing on power from the lithium-ion battery pack.

Volvo built much of its reputation on safety and the XC60 ensures that is maintained. While the early Volvos had impressive passive safety (which protects occupants when an accident occurs), today’s models have more advanced Active Safety systems. These Advanced Driver Assistance Systems (ADAS) can help to avoid collisions, keep the car in its lane and even stop the car at a junction if another vehicle is approaching from either side (but the driver is unaware). Small cameras provide a simulated image of the area around the vehicle so the driver can spot hazards and also park more precisely.

Volvo Car Malaysia offers lifetime warranty for genuine parts

Volvo Car Malaysia offers lifetime warranty for genuine parts

Manufacturing processes in the auto industry have been continuously improving and, together with better materials, automotive parts have been able to last longer. This has given carmakers the ability to progressively lengthen warranties which, 40 years ago, were just a year long or maximum of 20,000 kms after first registration.

Today, many companies offer coverage for a period of 5 years or longer, and there is no limit on mileage. However, owners must follow the schedule of maintenance services and inspections, and visit authorised service centres in order to keep the warranty valid. This is a reasonable condition since the vehicle also needs to be kept in good running condition which will help it to last.

Since manufacturers are confident enough to give longer warranties, it stands to reason that the parts in a vehicle are also long-lasting and this has led Volvo Car Malaysia to offer the ‘Customer Lifetime Parts Warranty’ programme. Under this new programme, owners who have purchased and installed Volvo genuine parts at an authorised Volvo dealership from October 1, 2021 will be eligible to for the warranty. The coverage commences from the date the part is purchased and is valid as long as the vehicle remains under the ownership of the registered owner.

The Customer Lifetime Parts Warranty does not cover every single item, especially wear-and-tear items like windscreen wiper blades and light bulbs. Such items are also usually excluded from the general warranty unless there is a definite manufacturing defect.

Most other warranties on replacement parts are for a limited period so Volvo Car Malaysia’s Lifetime coverage will give more peace of mind. In the event that repair or replacement for any genuine Volvo parts are due to a material or manufacturing defect, Volvo Car Malaysia will repair and replace the parts free of charge.

Those with older Volvo models who have not visited an authorised Volvo dealership for more than 2 years can also enjoy this lifetime warranty programme. However, they need to first bring their vehicle to an authorised service centre for the Volvo Health Check. This is to ensure that the vehicle is in good condition and has not been modified or tampered with in any way.

Modifications can cause problems which can lead to parts wearing out faster or even failing. For example, using wheels that are not original and are of an ‘extreme’ size could place stress on certain areas, resulting in damage or failure. This would obviously not be Volvo’s fault and cannot be covered.

*Older models can also enjoy the lifetime parts warranty if they meet certain conditions,*

If the vehicle check confirms the vehicle is in good condition, then the owner can purchase parts under the warranty programme. However, the vehicles must be sent to any authorised Volvo dealership for subsequent services for the warranty to remain valid. This means that if the owner has not been using authorised service centres after the original warranty ended, they will now have to do so for the rest of the time they own the vehicle.

“This new offering is part of our commitment to provide the best aftersales services for our customers. Customer satisfaction have always been a pivotal aspect for Volvo, and through this warranty programme, our customers can now enjoy the benefits of decreased maintenance costs and experience the quality offered by Volvo, in the years to come,” said Charles Frump, Managing Director of Volvo Car Malaysia.

Longer warranty with 2021 Volvos sold in Malaysia

2021 Volvo S90 Recharge T8 in showrooms, to be followed by T5 variant in June

The Volvo S90, which traces its roots back to the 960 of the 1990s, has been updated with a new exterior and interior finishing. Assembled at the Volvo plant in Selangor, the flagship sedan is built on the Scalable Product Architecture (SPA) platform and, for the Malaysian market, uses Volvo’s Drive-E turbocharged/supercharged powertrain.

The 2021 S90 Recharge T8 is currently priced from RM339,315 (without insurance) but will rise to RM358,888 after June 30, 2021, if the sales tax exemption is not extended. Additionally, there will be a T5 variant (priced at RM328,888) which will be available from June 2021 onwards.

The T8 variant is powered by a Twin Engine and has a rechargeable lithium-ion battery pack. Total system output of the plug-in hybrid powertrain consisting of a 4-cylinder petrol engine and electric motor is 407 bhp/640 Nm, which is used to power the Electric All-Wheel Drive system with Electric Rear Axle Drive.

Minimalist design updated
Similar to the XC90, the S90 Recharge T8 has Volvo’s design language which blends minimalist design and stylistic cues such as the ‘Thor Hammer’ LED headlight design, vertical chrome grille with the Volvo Iron Mark, and a bold and clean use of the Volvo spreadmark on the rear. The tail lamps have also been changed to a similar design to the recently launched S60 T8 R-Design, adding a touch of sportiness.

The Scandinavian-ness is a key feature of Volvo interiors while connectivity and technology are strong points of the S90 Recharge T8. Vertical air blades are installed on each side of the Sensus user interface which keeps the driver connected with intuitive technology and personalised convenience.

Premium 1400W sound system
For entertainment, there’s an upgraded Bowers & Wilkins sound system with a total of 19 speakers, including the signature Tweeter-on-Top speaker integrated into the design contours of dashboard. This speaker system also employs Bowers and Wilkins’ exclusive Nautilus speaker technology and includes new double-dome aluminium tweeters and the new generation mid-range speaker cones in Continuum composite material.

Combined with the unique feature of different room modes such as the Concert Hall Mode, which is modelled after the exact acoustic qualities of the famous Gothenburg Concert Hall, and also a Jazz Club Mode, the occupants are promised an experience said to be comparable to having seats in a Swedish theatre or a classy jazz club. The system has an output of 1,400W and can be interfaced with compatible smartphones using Apple Carplay or Android Auto.

Intellisafe system with 180 km/h maximum speed
Standard Volvo safety features starting with a chassis made of boron steel for added body strength. This complements Volvo’s Intellisafe system that assists the driver to avoid accidents, or minimise the effects of collisions. Some of the systems – like Blind Spot Information System and City Safety – which are today found in many cars were pioneered by almost Volvo 20 years ago.

Incidentally, those who buy the latest Volvos will be able to travel at no more than 180 km/h, even if the car is capable of a high speed. The carmaker made this decision in 2019 ‘to help close the remaining gap to zero serious injuries and fatalities in traffic’.

Longer warranty with 2021 Volvos sold in Malaysia

Volvo Car Malaysia provides E-waste Green Box to dispose of electronic items responsibly

Volvo Cars is very well known as a pioneer in automotive safety, having built up its reputation over many decades. In fact, even when the company began business 94 years ago, its two founders – Assar Gabrielsson and Gustaf Larson – declared that “Cars are driven by people. Therefore the guiding principle behind everything we make at Volvo is – and must remain – safety“.

Besides safety, the Swedish carmaker is also very conscious about protecting the environment and it has the same commitment to this as it does safety. The commitment is understood and undertaken by all its subsidiaries around the world and in Malaysia, Volvo Car Malaysia’s ongoing sustainability campaign – the Volvo Green Planet – which aims to bring greater awareness towards today’s pressing climate concerns and propel the brand closer to its long-term goal of becoming climate-neutral by 2040.

Volvo Car Malaysia (VCM) has partnered with E-waste Recycling Through Heroes (ERTH) to provide an avenue – in the form of an E-waste Green Box – for all Malaysians to responsibly dispose and recycle their used electronics items at Volvo Car dealerships nationwide, as well as at the Volvo Car Manufacturing Malaysia (VCMM) plant in Shah Alam, Selangor.

The dealerships and VCMM will have a dedicated E-waste Green Box located in a visible area where the general public, not just prospective customers, can drop off any devices or components running on electricity or battery that can fit into the box. This includes, but is not limited to laptops, mobile phones, monitors, tablets, printer, keyboard, batteries and gaming consoles. For bulkier items, individuals are encouraged to book a free pick-up service on www.erth.app.

ERTH is a registered organisation with the Malaysian Department of Environment (Jabatan Alam Sekitar) that collects, purchases and transports electronic waste to be recycled at local government-licensed recycling facilities. ERTH ensures that the recycling process is in line with the guidelines from the Basel Convention, an international agreement treaty designed to reduce the movement, transport and/or shipment of hazardous waste between nations.

“Responsible business is a fundamental part of Volvo Car Malaysia, which is why we are proud to collaborate with ERTH that ensures the electronic waste is recycled and repurposed in the correct manner and in accordance with guidelines that have been laid down. In an age where electronics are abundant, we partly contribute to the problem, so we need to also be a part of the solution. Recycling and repurposing is one of the best ways to offset one’s carbon emission, and we hope that more Malaysians can take part in joining us to create a greener future,” said Akhtar Sulaiman, Marketing and PR Director of Volvo Car Malaysia.

Volvo Cars, as a group goes, beyond its mission to reduce CO₂ emissions per car by 40% between 2018 and 2025 through electrification, and also tackles carbon emissions in all aspects of its business, from manufacturing and operations to its supply chain and even its approach to recycling and reuse of materials.

*Using trains instead of trucks for transporting finished vehicles away from the Volvo factory has reduced carbon dioxide emissions significantly in European operations.*

Embracing this commitment even on a local front, VCM, along with other Volvo Cars facilities around the world, has taken to more sustainable approaches to their business such as abstaining from single-use plastics and going paperless for all brochures and pricelists at its headquarters and Volvo dealerships.

“At Volvo, we walk the talk. Instead of only talking about sustainability, we drive it by embracing and integrating the practice into our business and day-to-day life. When coming up with the idea for the E-waste Green Box, we wanted to enable all Malaysians – and not just our customers and employees – so that together we can drive this sustainability journey together, for the greater good of our planet and our future generations, so that we leave behind a safer and greener world for them to live in,” said Akhtar.

Volvo’s new technology offers premium air quality inside the car

Volvo XC40 range gets PHEV Recharge T5 variant, priced from RM241,997

*Visit www.bhpetrol.com.my to know more about promotions at BHPetromart.*

The locally-assembled Volvo XC40 range in Malaysia now has a second variant – the XC40 Recharge T5. The ‘Recharge’ indicates it is a Plug-In Hybrid Electric Vehicle (PHEV), so it extends the already varied PHEV range available from Volvo Car Malaysia.

The second model in the XC40 range is priced at RM241,997.04 for private registration in Peninsular Malaysia (excluding insurance and with full sales tax exemption until the end of June). This is RM10,346 more than the XC40 T5 R-Design.

1.5-litre petrol engine + electric motor
Unlike the XC40 T5 AWD R-Design with a 2-litre turbocharged engine, the XC40 Recharge T5 has a hybrid powertrain which is composed of a 1.5-litre turbocharged 3-cylinder petrol engine that works together with an 82 ps/160 Nm electric motor. The total system output is 262 ps/425 Nm, which flows to the front wheels only through a 7-speed dual-clutch (wet type) transmission.

Performance-wise, the hybrid powertrain gives a zippy feel as maximum torque kicks the moment the car moves off and the level remains the same to 3,000 rpm. But if run against the T5 with just the petrol engine, the 0 to 100 km/h time is shown to be slower – 7.3 seconds versus 6.4 seconds. Nevertheless, both cars have the same top speed of 180 km/h and that is a maximum speed set by Volvo as a measure for safer motoring. You may grumble but that maximum speed is 70 km/h over the highest speed limit in Malaysia anyway.

0% to 100% in 3 hours
As PHEV, it’s possible to recharge the 10.7 kWh lithium-ion battery pack from an external source. This can be a household power supply – which will take up to 5 hours to fully recharge the battery pack – or a charging station which can bring the time to around 3 hours. Of course, that assumes a fully drained empty battery pack and in practice, it is likely that an owner would be ‘topping up’ the capacity the same way as with a fuel tank.

45 kms on electricity alone
While driving, the petrol engine will be used and consume fuel but because the electric motor also provides part of the propulsion, fuel consumption will be reduced and can be as economical as 45.5 kms a litre. If conditions permit, it is possible to go up to 45 kms on just electricity alone which is not only good for your wallet but also the environment. And with the fuel tank having a volume of 49 litres, the potential range with a full tank is over 2,000 kms so refuelling will probably be much less frequent.

Built on Volvo’s Compact Modular Architecture (CMA) platform, the XC40 Recharge T5 has the same looks as the T5 AWD with the black roof contrasting with the 5 colour choices (although it is less evident with the Black Stone finish). The black-themed R-Design package is also fitted, probably to simplify assembly by having the same accessories and equipment.

Scandinavian with R-Design interior as well
The interior has the typical Scandinavian ambience that every Volvo today possesses. It’s in the colours , textures and minimalism that is evident around the cabin. Blended into this is underlying high-tech with the fully digital-graphic instrument panel, Intelligent Driver Information System and SENSUS, which is a fully integrated, connected navigation system. Information is shown on a 9-inch colour touchscreen display.

The R-Design package is not just to make the exterior sportier but is also applied within with sporty elements in the trim and items like the shifter and pedals. Also notable is the effort to keep the environment clean, even more important in these times. Volvo’s ventilation system has been upgraded to clean the air more effectively and ensure air quality is premium, just like the car.

Leadership in safety, as always
Being a Volvo, the XC40 comes with a very extensive list of safety systems and features, categorised under two areas of the Intellisafe package – active and passive. The active systems include City Safety which helps the driver avoid accidents with automatic emergency braking if necessary. The camera and radar systems have been improved further to be able to detect not just pedestrians but also cyclists and large animals.

One of the things which Volvo engineers worked hard to prevent was the roll-over and since the first XC90 – which was the carmaker’s first SUV – a roll-over protection system has been present to prevent such situations due to the tallness of the vehicle.

For passive protection – which is prevent or reduce injuries in an accident – the XC40 has a strong structure with the Side Impact Protection System (SIPS) that has been in use since the days of the 850 in the early 1990s. This includes a Dual-Chamber SIPSBag which deploys at the sides of the seats for additional protection.

“We are excited that we can finally offer one of our most successful SUVs as a plug-in hybrid electric vehicle, and thus completing our full line-up of PHEVs. The launch of the XC40 Recharge T5 is a sign of greener times ahead as we continue to strive towards a more sustainable future and do our part to not only reduce our carbon footprint, but also help our customers reduce theirs as well,” said Nalin Jain, MD of Volvo Car Malaysia.

Special deal for online booking
Customers who book online will receive a complimentary Bowers & Wilkins PX5 wireless headphone set worth RM2,800. This offer is limited to the first 50 customers who book online and must take delivery of the car before May 31, 2021 (terms and conditions apply).

Longer warranty with 2021 Volvos sold in Malaysia

Volvo Selekt pre-owned vehicles programme goes online

Back in the 1970s, Federal Auto was the first company in Malaysia to establish its own dedicated used car business for the brand of cars it sold – Volvo. The business thrived over the years as a supplementary business, catering to those who wanted Volvos for less. Fast forward 50 years later and the business has evolved into a certified used car programme known as Volvo Selekt.

Higher quality of used vehicles
Launched in June last year and supported by Volvo Car Malaysia, Volvo Selekt vehicles are offered only at two authorised dealerships whereas all Volvo quality used cars are made available at other dealerships – 12 in total – across the nation. The difference is that Volvo Selekt vehicles are under 5 years old with less than 100,000 kms mileage, and have received a 125-point inspection, the relevant software upgrades, and necessary replacements with genuine parts to ensure that they are road-ready and can deliver optimal performance.

Nevertheless, using the same criteria for all pre-owned vehicles, each Volvo dealership conducts a series of checks and updates to ensure that all Volvo quality used cars are maintained up to Volvo’s standards.

Right initiative for the New Normal
Now Volvo Selekt is going digital with its Volvo Used Car Locator, a timely initiative in view of the New Normal where reduced physical interaction is advised. Instead of going to the dealership, customers can be at home and shop for Volvo vehicles at a price point that fulfils their financial needs. No need to go through all the SOPs at the dealership!

Once a used vehicle is made available on the Volvo Used Car Locator, it can be viewed on the website which will have various models on a consolidated list for both Volvo Selekt and Volvo quality used cars that are available at Volvo dealerships across Malaysia. The website also provides full details of the vehicles so that customers can identify the Volvo that best fit their lifestyles and its closest location.

*Visit www.bhpetrol.com.my to find out more about other promotions at BHPetromart.*

12-month warranty plus service package
All Volvo Selekt vehicles come a minimum of 12 months warranty, complimentary 1-year maintenance service package (VSA 1) and 12 months of complimentary Roadside Assistance.

Volvo Selekt cars accounted for 15% to the total Volvo used car sales in 2020 in Malaysia. According to Nalin Jain, MD of Volvo Car Malaysia, the positive response Volvo Selekt received motivated the company to give customers more choices on how they can purchase a used Volvo car. “So in line with our move to be technologically savvy, we now introduce the Volvo Used Car Locator, to elevate customers’ experience in acquiring and owning a Volvo car, all from the convenience of their smartphones or laptops,” he said.

Volvo Car Malaysia introduces Volvo SELEKT for those who want pre-owned Volvos

Premium Volvo facemasks now available from authorised dealerships nationwide

*To know more about promotions at BHPetromart, visit www.bhpetrol.com.my.*

With the COVID-19 pandemic very much affecting our lives and the need to protect ourselves, much is being done by the corporate and commercial sector to help in various ways. In the local auto industry, some carmakers have used their production facilities to make Personal Protective Equipment (PPE) for frontliners, which is much needed as it is one-time use equipment.

Volvo Car Malaysia (VCM) has also been doing its part and last year, it rewarded Malaysians who pledged to practice social distancing, an important measure to reduce transmission of the virus. This year, it has collaborated with NanoTextile Sdn Bhd to produce an anti-microbial reusable facemask. The project was initiated to help single mothers while engaging with trained vocational graduates from GIATMARA and local artisans to help them earn a sustainable living during the pandemic.

A sustainability program
Commenting on the collaboration, Nalin Jain, MD of Volvo Car Malaysia, SAID: “The project helps the environment as many surgical masks are being disposed every day that leads to environmental pollution. With sustainability programs like this, we ensure the fabrics are always re-energized by using advanced technology.”

A study was conducted when designing the facemasks, providing insights into the concerns people have when wearing a surgical facemask. These are cost, waste, allergic reaction and sizing. NanoTextile has addressed these concerns with its facemasks which are made of 100% cotton, are soft and washable, and water-repellent. They have self-cleaning features on the inside and outside layer, allowing use after up to 100 gentle washes.

99.9% anti-bacterial efficacy
NanoTextile’s award-winning technology has anti-bacterial efficacy of more than 99.9% that is laboratory-tested. This prevents contamination of the fabric by viruses and bacteria and decreases the penetration of droplets in contact. The facemask has 5 more layers of protection using a PM 2.5 filter, tested to be 90% effective in viral particle filtration.

Consumers can purchase the facemask from all Volvo dealerships throughout Malaysia. They are available in Medium and Large sizes and with a choice of 3 colours as well as a Batik Tekap pattern. “Batik has always been a pride of our country and we at Volvo Car Malaysia do recognize and embrace local arts and culture, and sustaining our Batik heritage,” said Mr. Nalin.

Volvo’s new technology offers premium air quality inside the car

Longer warranty with 2021 Volvos sold in Malaysia

Volvos have long been known for their durability and even in the 1960s, when some cars were ‘rust-buckets’ and Japanese cars were perceived to have ‘milo tin’ panels, Volvo was claiming over 10 years of reliable service life which kept on extending to over 20 years.

Of course, that is about the car being able to run reliably for that length of time. There is also the possibility of manufacturing defects occasionally, for which owners expect rectification or replacement at no charge. This is typically covered by a warranty from the manufacturer, and it used to for the first year and 20,000 kms. Volvo naturally provided such a warranty even though its cars were very durable.

*Volvos have long been known for their longevity and reliability.*

Standard 3 years + 2 more
Like other companies, Volvo’s warranty periods have progressively extended, and in 2021, owners of their new vehicles in Malaysia will enjoy a longer coverage period of 5 years, with no limit on mileage. Prior to this, new Volvos came with a standard 3-year or 100,000 km factory warranty with a combined 2-year or 20,000 km Extended Warranty Programme provided by an external insurance partner.

“This new offering is part of our dedication to quality, particularly in relation to our vehicles and customer relationship. At Volvo Car Malaysia, every decision we make is designed around the customer’s needs and more so to solidify their trust in Volvo. We want our customers to feel supported throughout the ownership of their vehicle and we believe that the new extended factory warranty is a step in the right direction as a premium car brand that is rooted in safety,” said Nalin Jain, MD of Volvo Car Malaysia (VCM).

*Models like the XC90 PHEV have an additional longer warranty period specifically for the lithium-ion battery pack (below) to give owners peace of mind as the cost of replacement is expensive.*

8 years for PHEV battery pack
In December 2020, VCM also announced that the battery pack in Volvo’s Plug-in Hybrid Vehicle (PHEV) models would have an extended warranty period of up to 8 years or a maximum of 160,000 kms. The long warranty has been offered by other manufacturers in view of the high replacement cost of a battery pack.

Like the small 12V battery that has been present in the engine bay for decades, the high-voltage battery pack has a certain service lifespan but it cannot be certain. Its life depends on usage conditions, manufacturing quality and other factors and it may be short or it may surprise by being very long. But unlike the 12V battery, a battery pack for t hybrid vehicles is many thousands of ringgit.

“Our end goal of this initiative is to allow our valued customers to feel the utmost comfort when driving a Volvo car, free of worries. We allow them to fully experience the innovation and technology that goes into each one of our cars, and by doing so we are able to provide our customers with the freedom to move in a personal, sustainable and safe way,” said Mr. Nalin, adding that the extended factory warranty is vehicles that are registered for private use and not applicable to vehicles registered or used for commercial purposes.

An advertisement in Malaysia in the 1980s (left) promoting the long life of the Volvo 244. Irv Gordon proved the point by putting 5.15 million kms on his P1800 between the time he bought it in 1966 and 2013. It’s a record no one else is likely to ever beat.

Pros and cons of longer warranties
Long warranties may please car-buyers as it means they have coverage for a longer period, which is good for those who plan to keep their cars for many years. Furthermore, the warranty is usually transferable (if still in effect), which can add a bit more to resale value.

However, warranty conditions typically require the owner to adhere to the specified service intervals, and to use only an authorised service centre of the brand (and of course, genuine replacement parts). Some companies can be strict about this and if an owner misses a scheduled service or even does it well past the due time, the warranty could be terminated.

In fact, this issue of ensuring scheduled service on time to avoid voiding the warranty worried owners last year when the first Movement Control Order (MCO) was introduced. As they could not get to their service centres (which were also closed), there was the fear that they might lose their warranty. The car companies were quick to assure their customers that the warranty would not be cancelled if they were unable to send their vehicles in for servicing, but they had to do so within 30 days after the MCO was lifted.

A longer warranty which forces an owner to keep using an authorised service centre may not be welcome by all customers. While we recommend using authorised service centres for their expertise with a specific brand, we can understand that there may be owners who prefer to use independent workshops which may charge less. For such owners, the warranty conditions that require them to use only an authorised service centre may not be good.

It should be noted too that there are two types of warranties. Different manufacturers will have different approaches and some may offer a long factory warranty which has broad coverage from the first day to the last day.

Then there are companies which offer a longer warranty that is coupled to the original one that covers the first few years. The additional years are, however, covered by another party like an insurance policy. However, the fine print may reveal that for the extra years, the coverage is slightly different and certain items may not be covered when they had been covered before by the original warranty.

Customers should therefore ask for clarification about this at the time of purchase. Some companies may have a deal with the external party to provide identical coverage terms, and some may not. Many years ago, owners of a certain European brand found, to their surprise, that warranty claims were not entertained for certain items (even though the warranty was still in effect). This came to light when the brand changed franchise holders and the new franchise holder attempted to get warranty compensation for existing customers.

As for mileage, European brands have long offered unlimited mileage after original registration. Asian brands were more conservative and set a maximum mileage which would apply if it was reached before the number of years ended. Generally, it was a reasonable figure though high-mileage motorists would certainly have preferred an unlimited condition.

With the restriction on movements and interstate travel over the past year, many owners may find that they will get to enjoy the full number of years of warranty coverage, even if there is a mileage limit. They would be travelling less, especially those who are instructed to ‘WFH’ (work from home).

Volvo sales in Malaysia last year were the highest since 1999

All Volvo PHEVs registered since 2015 now also entitled to extended battery warranty

Besides range anxiety – the concern about how far you can go on a fully charged battery pack – has been on the minds of people who consider hybrids or electric vehicles, the other issue has also been the cost of the battery pack itself. In the early years, when the technology was still young, battery packs were very expensive and discouraged many people. But there has been constant advancement of the technologies, along with prices coming down, although they still are much more expensive than the small batteries that you see in the engine bay.

The battery packs have generally been reliable and how long they last has depended on many factors, both environmental as well as driving. It’s like batteries in laptops or mobilephones – some people enjoy a long service life while others may have to replace them within a couple of years when they cannot hold their charge properly.

PHEVs sold since December 2015 are covered
To give customers peace of mind, many companies have offered longer warranties on the battery packs. Volvo Car Malaysia announced its extended warranty in March 2020 but the coverage was only for models in its Plug-in Hybrid Electric Vehicle (PHEV) range registered from January 1, 2020.

Now the company has extended the coverage to all Volvo PHEVs purchased since December 3, 2015 when the XC90 T8 PHEV was launched in Malaysia. The company says that this has been prompted by ‘the enthusiastic response from customers and realising the positive impact that long-term electrification can bring to the environment’.

*The S60 T8 is one of the models in Volvo’s PHEV range.*

“As we continue our journey into sustainability, we are happy to announce this new, extended warranty coverage for our customers who have purchased any Volvo PHEVs since the launch of our first XC90 PHEV in Malaysia. This is our way of showing gratitude to the early adopters and also for those who are striving to make a more sustainable decision,” said Nalin Jain, MD of Volvo Car Malaysia.

The Volvo range of PHEVs for the Malaysian market consists of the S60 T8, XC60 T8, XC90 T8, and S90 T8. Prices range from RM295,888 to RM409,888 (excluding insurance).

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