Stellantis Malaysia Introduces One-Stop Call Center for Peugeot, DS, and Citroen Models

Starting from March 1, 2024, Stellantis Malaysia National Sales Company (Stellantis Malaysia) will inaugurate a comprehensive one-stop call centre dedicated to Peugeot, DS, and Citroen vehicles in Malaysia. This initiative is part of Stellantis’ strategic shift towards consolidating sales distribution and enhancing the ownership experience of its vehicles under Stellantis Malaysia’s management, aimed at providing seamless customer care throughout this transition period.

The newly established call centre will serve as a centralised hub for all customer support services, catering to both sales and after-sales inquiries, as well as addressing any complaints or concerns. Owners of Peugeot, DS, and Citroen vehicles can conveniently reach out to the call centre through the following channels:

– Toll-Free Number: 1800-18-STLA (7852)
– Email Address: customersupport.my@stellantis.com

Operating hours for the call centre are scheduled from Monday to Sunday, spanning from 8:45 AM to 5:45 PM. Furthermore, to ensure continuous assistance during emergencies, Stellantis Malaysia will extend 24-hour support for accident and breakdown cases, underscoring their commitment to providing prompt and reliable customer service.

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