With its latest ‘Renault Relax’ campaign, TC Euro Cars (TCEC) is offering its customers savings to on two important wear and tear parts: tyres and batteries. The tyre deal which offers a 25% discount is valid for Captur and Fluence owners, while the battery deal offers a 10% discount.
Owners who make a ‘lock-in’ fee of RM100 from April 15 to May 15, 2020 will be able to secure the promotional price of RM345 per tyre. Redemption for the deal can be made anytime from May 15 to August 31, 2020. The lock-in fee will be deducted from the total invoice at the point of redemption. The promotion applies only to ContiEco Contact 5 205/55R17 tyres. Limited stocks are available on a first come, first served basis.
Additionally, during the campaign period from May 15 to 31 August 2020, all Renault customers will receive free tyre balancing for two tyres and above.
As for the battery deal, the offer is until June 30, 2020 and is only for Atlas BX batteries. The savings would be welcome if your vehicle’s battery cannot be revived after the period of under-utilisation during the long Movement Control Order (MCO).
Book using the Renault E-Store
But the MCO is in effect, so owners can’t go to the showroom or service centre. Not a problem as there is the Renault E-Store at www.renault.com.my which can accept booking and payment online.
During the MCO, the Rencare team will also continue to support customers who need emergency assistance. The team is contactable at 1800-88-8663 (24 hours, 7 days).
Deferred servicing/warranty extension
Renault owners who have had to defer their vehicle servicing due to the MCO need not worry about non-compliance which can affect their warranty. TCEC is providing additional time for servicing until May 28 2020 for all vehicles that were due for periodic servicing between March 18 and April 28, 2020. All service appointments will have a 30-day extension to catch-up on their service intervals.
There is also a 30-day extension until May 28, 2020 for all warranties that expire during the MCO period.
Customers can use the Concierge Service to request for door-to-door delivery within Klang Valley (within a radius of 30 kms from the service centre). This delivery service, previously available only to new and subscription customers, is now being offered free of charge for pick-up and return of serviced vehicles, during and after the MCO period.
Customers can now also schedule their service appointments online by registering for a Renault E-Store account and then use the Concierge Service feature or call 1800-18-8663 (8 am – 8 pm daily).