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‘Service Relief Promotion’ for Ford owners from Sime Darby Auto ConneXion

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Sime Darby Auto ConneXion (SDAC) has started a ‘Service Relief Promotion’ with savings on Ford vehicle service charges and parts. The promotion will run from today (June 10) until July 30, 2020.

During this promotion period, owners will enjoy more savings when they send their vehicles for servicing at authorised Ford service centres. Additionally, for peace of mind, a free 27-point vehicle inspection will be conducted by Ford-certified technicians to ensure their vehicles are in tip-top condition. This is particularly important for vehicles that may have been idle for the long period of the MCO.

“We always aim to deliver value-added benefits and services to our customers. People still need to go about their day-to-day activities in this time of uncertainties and we hope these savings will help lighten their load,” said Syed Ahmad Muzri Syed Faiz, MD of Sime Darby Auto ConneXion.

Up to 20% savings
Up to 20% Savings are offered on selected parts, all of which are genuine and original items approved by Ford, assuring quality and reliability. There’s also a 20% discount on brake and timing belt packages, up to 20% discount on lubricant packages, on top of the 10% discount on labour for the said packages (terms and conditions apply).

Commenting on the promotion, Jeffrey Gan, MD for Retail and Distribution, Malaysia, Sime Darby Motors, said: “We welcome customers who wish to come in-person to any of the Ford showrooms located nationwide, including Ford’s latest flagship showroom at Sime Darby Motors City, Ara Damansara. Ford’s latest flagship is the largest in Malaysia and is built on the 10.1-acre automotive complex of Sime Darby Motors City which comprise the latest Ford Signature brand retail design.”

“We would like to assure our customers that we have taken the necessary precautions to ensure the health and safety of our staff and visitors which includes, practicing social distancing. At certain showrooms, we require all visitors to perform temperatures checks upon entering the premise, in addition to supplying hand sanitiser dispensers located in the showrooms.” he added.

Ford Ranger
If you missed a required service because of the MCO restriction, your warranty will not be affected but you must schedule the service by June 30, 2020.

Safeguarding vehicle warranty
During the Movement Control Order period, customers may have been prevented from making a warranty service appointment before their warranties reached the expiry date or mileage limit. However, SDAC understands this was unavoidable and the warranty will not expire yet if they schedule their warranty service appointment before June 30, 2020.

Appointment needed for servicing
Owners are required to book an appointment prior if they wish to have their vehicle serviced. This is to ensure that there is no over-crowding at the service centres which will prevent social distancing. The Standard Operating Procedures specified by the authorities require social distancing and various measures to ensure hygienic conditions for the safety of customers and staff. These include the use of hand sanitizers, body temperature checks and facemasks.

Booking a service appointment can be done online at the SDAC-Ford website (www.sdacford.com.my/book-a-service-form) or by calling an authorised Ford Service Centre. The list of operational service centres can be found at this link: www.sdacford.com.my/owner/service-maintenance/operation-hours. Information and assistance can also be obtained by calling the  Customer Care Hotline at 1300 38 3181.

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