Sime Darby Swedish Auto Sdn Bhd, which was appointed Volvo Car Malaysia’s dealer-partner in October last year, has completed its new 3S (Sales, Service & Spare Parts) Centre for Volvo customers. To be officially opened on February 20, 2020, the brand new facility is located at Sime Darby Motors City in Ara Damansara, Selangor.
Besides drawing inspiration from the brand’s Scandinavian-inspired ideals and heritage, the 3S Centre also adheres to Volvo Car’s global retail standard – the Volvo Retail Experience (VRE). It is the first 3S Centre to be equipped with a VR Studio (Virtual Reality Studio) and a Reception at The Counter (RATC) Bay. The 4-storey centre also boasts of being the first fully air-conditioned workshop in Malaysia.
While the showroom is situated on the ground floor, the layout differs from traditional retail facilities in that the service centre is on the upper floors. The service centre, which has a car detailing area, is spread across the second and third floors, while a wheel alignment and balancing zone is located on the fourth floor.
There are 14 repair and service bays, of which two are specifically RATC Bays. All customer parking bays will also be equipped with an Electric Vehicle Charger.