The authorised Nissan showroom and service centre network in Malaysia is now fully operational, following closure due to the earlier Movement Control Order. With the revision to the Conditional Movement Control Order (CMCO), many businesses, including those in the auto industry have been allowed to resume their operations.
Edaran Tan Chong Motor (ETCM) says that while all their outlets have reopened, there are revised operating hours. The hours of operation for each outlet can be found at www.nissan.com.my or www.tceas.com (for service outlets).
SOPs at outlets
In line with the CMCO standard operating procedures (SOPs), the outlets will conduct temperature checks for all staff and customers and require social distancing as well. All staff will wear face masks, and customers can also obtain face masks, gloves and hand sanitizers at no charge while they are on the premises.
Frequent disinfecting will be carried out at the showrooms and service centres throughout the day covering every touchpoint including display and test drive vehicles. Customers are also assured that their vehicles will be disinfected before and after service. During this period, ETCM encourages contactless payments to be used.
Additionally, all vehicle registrations and deliveries will resume progressively as JPJ has started providing the necessary services since yesterday.
New Nissan Online Showroom
Those who are unable to visit Nissan showrooms can also get comprehensive information at the Nissan Online Showroom, also at www.nissan.com.my. The website enables interested customers to submit an online form for sales enquiries and to request appointments for testdrives at their home or office.
For those who are planning to buy a new Nissan vehicle for Hari Raya, the company has various money-saving promotions. Monthly instalments start from RM800 for models like the Almera while selected models come free scheduled maintenance for the first two years (terms and conditions apply).
Additionally, customers who purchase the X-Trail or Serena S-Hybrid before June 30, 2020, will receive a complimentary 1-year FWD Protect Direct Family Takaful protection plan (up to a family of 4 parents and 2 children) with a sum insured of RM100,000.
Currently, ETCM is running the ‘Nissan Buy & Win’ contest and 20 lucky winners will stand a chance to win CUCKOO Healthy Home Appliances worth up to RM128,888. The contest is on until June 30, 2020.