Hyundai Sime Darby Motors enhances ownership experience with new aftersales loyalty programmes

Aftersales CSR / CRM Hyundai Local News News
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Hyundai owners can now enjoy an enhanced ownership experience with Hyundai-Sime Darby Motors’ (HSDM) new aftersales loyalty programmes – i-Care Plus and a Loyalty Card that offer discounts and freebies.

The Hyundai i-Care Plus programme is for vehicles that are 4 years old or older. For RM20, owners will get 6 discount vouchers which get them a 10% discount on selected parts, and 5% percent discount on labour charges, in addition to two free bottles of engine oil and an oil filter.

Available for a limited time from April 2021, the i-Care Plus vouchers is valid for 35 months from the date of purchase. They can be obtained at any authorized Hyundai service centre in Malaysia.

Exclusive privileges
Those who obtain the Loyalty Card will gain exclusive privileges that include exclusive monthly promotions. For example, during the month of April, there is a 20% discount on KLIMA Fresh and BlueChem products. Other privileges will be birthday month discounts on aftersales services, discounts on Hyundai merchandise and a higher trade-in value for the purchase of another new Hyundai vehicle. Current Hyundai owners can register for their complimentary Loyalty Card at any authorized Hyundai service centre nationwide.

Hyundai i-Care Plus programme provides free engine oil.

Low Yuan Lung, Managing Director of HSDM, said the new customer loyalty programmes are testimony to the company’s promise in offering distinctive value to Hyundai car owners here, in the spirit of its tagline ‘Geared for Distinction’. “We hope to bring more value and benefits to our customers through such specially designed programmes as we focus on enhancing the customer experience with Hyundai,” he said.

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