Following the announcement of the Conditional Movement Control Order (CMCO) recently, several automotive brands under the Naza Group have resumed operations. The companies representing the various brands are Naza Italia Sdn Bhd (Ferrari), NZ Wheels Sdn Bhd (Mercedes-Benz/Mercedes-AMG), Naza Kia Malaysia Sdn Bhd (Kia), Nasim Sdn Bhd (Peugeot), and Naza Euro Motors Sdn Bhd (Citroen and DS). Naza Motor Trading Sdn Bhd, which deals in multiple brands, has also resumed its operations.
The Naza Group is mindful of providing the highest priority on the health and safety of its employees and customers during this critical period. Strict safety measures and operating procedures enforced by the local authorities will be adhered to at the premises of each company. This would include the necessary hygiene and social distancing practices for customers’ peace of mind.
NZ Wheels is operating strictly on appointments only at its Klang Autohaus, KL North-East Service Centre and Johor Bahru Autohaus outlets. Customers who wish to visit the service centres are required to contact the respective outlets to make book an appointment.
Naza Kia Malaysia is resuming full operations at its authorised outlets in stages. It has initiated the ‘Kia Promise’ programme which ends in June 2020 as an added assurance to customers that the MCO will not affect aftersales aspects.
This means that all existing warranties will remain valid even if scheduled maintenance service could not be performed during the MCO. The programme also covers vehicle warranties that end during the MCO as well as those unable to get warranty repairs performed on their vehicle during that period. Customers are also given an additional grace period of 2 months or 2,000 kms (in moderation) beyond the standard 6 months or 10,000 km service interval to service their vehicle following the end of MCO.
Owners of cars purchased from Nasim and Naza Euro Motors are also required to call in in advance to book an appointment for servicing. All warranties for the brands they handle will still be honoured if service appointments or due dates fall within the MCO period.
Naza Motor Trading has resumed regular business hours at the Naza Automall PJ in Selangor from 9 am to 6 pm. It has a variety of models from various brands available.