Sebagai tanda penghargaan terhadap setiap pengedar, Volkswagen Passenger Cars Malaysia (VPCM) telah mengadakan Anugerah Pengedar Volkswagen 2018 di Hotel Hilton, Kuala Lumpur.
Anugerah tersebut bertujuan meraikan pencapaian setiap 25 pengedar daripada rangkaian pengedaran Volkswagen di seluruh negara dalam mendukung jenama Volkswagen sepanjang tahun 2018.
Sementara itu, Pengarah Urusan VPCM, Erik Winter menyifatkan anugerah ini bukan sahaja diadakan untuk mengiktiraf kerja keras semua pengedar Volkswagen malah turut bertujuan untuk meningkatkan mutu pengedar seluruh negara.
“Tahun demi tahun, kami terus memberi galakan dan dorongan kepada rakan-rakan pengedar agar terus melakukan penambahbaikan. Kami membina kepercayaan dan keyakinan dalam kalangan para pemilik kenderaan Volkswagen menerusi para pengedar ini dengan cara meningkatkan pengalaman pemilikan mereka secara keseluruhannya. Justeru, kami rasa bangga kerana dapat mengiktiraf usaha dan kerja keras yang telah mereka sumbangkan untuk perniagaan serta jenama Volkswagen,” katanya.
Sebanyak empat anugerah telah disampaikan bagi kategori pengedaran yang melibatkan pengedar pusat 3S dan 4S dengan skor dinilai dengan mengambil kira aspek jualan dan pemasaran, kepuasan pelanggan, pematuhan standard serta kelayakan tenaga pekerja dari Januari hingga Disember 2018.
MHV Autohaus (Volkswagen Gombak) dinobat sebagai Pengedar Terbaik Keseluruhan 2018 sekaligus mengekalkan anugerah yang dimenangi pada tahun sebelumnya.
Berikut penerima lain untuk Anugerah Pengedar Terbaik bagi kategori lain:
Kategori A – pusat 4S : Wearness Automotive Kategori B – pengedar di Lembah Klang : MHV Autohaus Kategori C – pengedar di luar Lembah Klang : Lee Motors Autohaus
Selain daripada pengedar, Volkswagen turut mengiktiraf pencapaian individu dalam menjalankan kewajipan mereka selaku Pengurus Jualan, Penasihat Jualan, Pengurusan Selepas Jualan, Pengurus Alat Ganti, Perunding Servis dan Mekanik.
Enam individu yang menerima anugerah Pencapaian Keseluruhan Terbaik adalah:
Pengurus Jualan Terbaik : James Leong (MHV Autohaus)
Perunding Jualan Terbaik : Yan Mun Ee (Goh Brothers, Ipoh)
Pengurus Selepas Jualan Terbaik: William Loh (MHV Autohaus)
Pengurus Alat Ganti Terbaik: John Leow (MHV Autohaus)
Penasihat Servis Terbaik: Azrul Muzakhir (Wearnes Sg Besi)
Juruteknik Terbaik: Husni Thamrin (Lee Motors)
Volkswagen turut mengiktiraf para pemenang Kejohanan Dunia Kelayakan Jualan Runcit Volkswagen (RQWC) 2018/2019 iaitu:
Penasihat Servis : Lu Weng Jen (MHV Autohaus)
Servis Alat Ganti: John Leow Zhi Kuan (MHV Autohaus)
Ketua Juruteknik: Yeoh Chun Ping (Goh Brother Motors)
As part of Volkswagen Passenger Cars Malaysia’s continuous efforts to enhance the ownership experience for its customers, the Volkswagen Tiguan will receive an upgrade of a new 2019 Active Info Display (AID) and LED Taillights (below). The upgrades will take effect on all Tiguan units from March 2019 onwards.
The new Active Info Display (below) has a high resolution display colour thin-film transistor (TFT) that is similar to a smartphone. It incorporates functions and features in 2D and 3D graphic display for navigation and media. There is now a three-view customizable screen via the infotainment with over 30 combinations options. The dials can also be pre-set to show a combination of data and a full 3D view map for better navigation.
On the exterior, the LED Taillights have been updated to a new unit with distinctive light graphics. More than a style factor, the new taillight also incorporates brake animation that enhances visibility for safety. The taillights continue to be an all LED system.
For added peace of mind, the upgrades will see no price hike to the Tiguan, and it will remain priced at RM 165,990 for the Highline and RM 175,990 for the JOIN variant. All Volkswagen cars come with 3 years free maintenance, 5 years unlimited mileage warranty and 5 years roadside assistance. The Tiguan combines a 1.4TSI turbocharged direct injection engine with a 6-speed direct shift gearbox (DSG) with sport mode to give an impressive output of 150PS and a torque of 250Nm between 1,500 to 3,500rpm. It boasts an impressive acceleration of 8.9 seconds from 0 to 100kph.
The Tiguan boast safety features such as six airbags, Electronic Stability Control (ESC), Multi-collision brakes, Intelligent Crash Response System (ICRS), Electronic Parking Brake (EPB) as well as hill-hold control. For comfort, the Tiguan features Park Assist, Manoeuvre Braking and 3-Zone Climatronic. For complete connectivity, the Tiguan comes with App-Connect for easy access to apps via the 8”-inch infotainment touchscreen via MirrorLink, Android Auto and Apple Carplay.
The production of the first generation Tiguan began in 2007 in Wolfsburg and has become Volkswagen’s most successful SUV to date with the 5 millionth unit leaving the assembly line in January 2019. Aside from its worldwide success, the Volkswagen Tiguan has enjoyed local success in Malaysia and is locally assembled at Volkswagen’s Pekan Plant, Pahang. For more information, please visit www.volkswagen.com.my
The Volkswagen Training Academy in Glenmarie recently hosted the National Finals of the 2018/2019 Volkswagen Retail Qualification World Championship (RQWC). The Volkswagen RQWC is a global assessment that consists of online tests, theoretical and practical assessments, and exams that is open to all dealer staff – in particular services advisors, master technicians and parts service advisors. The assessment was created and tailored with the mission to strengthen dealer networks, improve quality and customer satisfaction in addition to providing insights on global standards and practices.
Kicking off last year, a total of 311 participants from the Volkswagen network in Malaysia took part in the online test, and a total of 27 top performers were chosen for the National Finals. The final 27 participants consist of 10 service advisors, 10 parts advisors and 7 master technicians.
The champions of the RQWC National Finals are Mr Lu Weng Jen from MHV Autohaus (Volkswagen Gombak) in the Service Advisor Category; Mr John Leow Zhi Kuan MHV Autohaus (Volkswagen Gombak) in the Parts Services Category; and Mr Yeoh Chun Ping from Goh Brother Motors (Volkswagen Juru) in the Master Technician category.
The 2018/2019 National Finals, which took place from the 19 to 21 February at the Volkswagen Training Academy was broken down into several modules for the respective categories over three days. Services advisors were tested on soft skills, dialogue reception and aftersales systems, whereas parts advisors were tested on role-play scenarios, aftersales systems and underwent a written exam. The Master technicians were tested on dialogue reception, diagnostic competency, technical professional competency and systematic methodology.
Erik Winter, Managing Director of VPCM said that participations in global assessments are a way to continuously ensure excellence in local standards. “It goes without saying that our customers are our top priority – and this is but one of the major initiatives we are taking to uphold our Volkswagen Cares philosophy to provide value-added, quality products and more importantly, exceptional service to our customers across our network.“
The syllabus for the RQWC National Finals are provided by Volkswagen AG, while execution and evaluation were conducted locally by a panel of judges from Volkswagen Passenger Cars Malaysia (VPCM). For more information, please visit www.volkswagen.com.my
Got plans this weekend? Volkswagen Passenger Cars Malaysia (VPCM) has announced a nationwide Chinese New Year Open House at all its authorized dealerships. The Chinese New Year nationwide open house will take place on Saturday 16th February, from 11am till 5pm at all authorized Volkswagen dealerships in the country. Visitors will enjoy ongoing CNY savings up to RM20,000 and Volkswagen owners can take advantage of ongoing aftersales offers.
At the open house event, there will be food, “Yee Sang” and mini activities for the whole family. Find out more about your favourite Volkswagen models, get up close and test drive these models. Volkswagen owners will receive a free battery check and if a battery change is recommended, enjoy 20% discount on new batteries starting from RM365 depending on model. Promotion ends 28th February. Additionally, there is also a tyre promotion where Continental tyres are available from as low as RM184 and comes with free installation, balancing and alignment.
All Volkswagen models come with 3 years’ free maintenance, 5 years’ manufacturer’s warranty and 5 years’ roadside assistance. For more information, visit https://www.volkswagen.com.my/volkswagen-events .
Volkswagen Alor Setar, operated by Lee Motors Autohaus Sdn Bhd has upgraded their dealership from a 3S centre to a 4S centre with the addition of a Body & Paint facility. This brings the total of Volkswagen 4S centres in the country to 10.
Volkswagen Alor Setar is a one-stop centre that spreads over three floors. Spanning over 35,352 square feet, the showroom is located on the ground floor, aftersales service on the second floor and the latest addition of Body & Paint on the third floor. The outlet is strategically located at Aman Central which is the main business hub for the state of Kedah.
The new Body & Paint workshop offers services such as accident repair, paint touch-up and respray, panel knocking recovery, chassis alignment and paint mixing. The facilities available are a spray booth, two preparation bays, a polishing and finishing bay, as well as a two-post hoist bay. A Car-0-Liner alignment bay is available and manned by trained professional panel beater and painters. Volkswagen Alor Setar also uses one of the world’s best water-based paints – Cromax Pro Waterbase, at its new Body & Paint workshop.
Additionally, the 4S outlet is equipped with cargo lifts, diagnostics tools as approved by Volkswagen Germany as well as a special CCTV system where customers can watch their cars being serviced from the comfort of the customer lounge.
Eugene Lee, Director and Dealer Principal of Lee Motors Autohaus said that Lee Motors is fully committed to serving customers with the best service offers and convenience. “Our goal is to serve as a one-stop centre for all things Volkswagen in the region, and to continue building trust amongst our customers and enhance the overall ownership experience.”
Erik Winter, Managing Director Volkswagen Passenger Cars Malaysia (above) also congratulated Lee Motors on the upgrade. “Lee Motors have been part of our dealer network for 5 years, and we commend them on their commitment to ensure that high quality and standards are met for our customers. Together with our other dealer partners, we will continue to uphold our Volkswagen Cares promise to increase the joy of ownership of our owners.”
Volkswagen Alor Setar 4S Centre operates from Sunday to Friday from 9:00am to 6:00pm and is closed on Saturdays and on public holidays. Working hours are applicable to sales, service and body & paint.
For more information, please visit an authorized Volkswagen dealership or go to www.volkswagen.com.my
VPCM is inviting you to celebrate Chinese New Year by inviting good luck and prosperity. The Chinese character “Fuu” means good luck and the reason why it is hung upside down is to symbolize that good fortune will come pouring in. Volkswagen Passenger Cars Malaysia (VPCM) is kicking off its Chinese New Year celebration by offering great savings on all of its current models and it is enough to turn anyone upside down!
Below are the models and savings that are subjected to terms and conditions while stocks last.
Model
Savings up to
Monthly
Polo
RM6,000
RM720
Vento Comfortline
RM12,000
RM760
Vento Highline
RM8,000
RM870
Golf R-Line
RM4,000
RM1,767
Golf GTI
RM2,000
RM2,550
Golf R
RM2,000
RM3,155
Tiguan Highline
RM5,000
RM1,680
Passat Comfortline
RM20,000
RM1,635
Passat Highline
RM6,000
RM1,976
Beetle Sport
RM2,000
RM1,569
Note: Savings applicable for 2018 year make and limited stock available. Monthly calculation based on 9-year loan tenure with 10% down payment and based on 2.8% interest rate.
Volkswagen customers are always a top priority and here is a reminder to keep safe this festive season. For those looking to change their tyres, be sure to check out the ongoing tyre deals from as low as RM184 with free installation, balancing and alignment depending on the number of tyres purchased.
For peace of mind, there is also a battery campaign where all Volkswagen owners can visit authorized dealerships for a free battery check. Those in need of a battery change will enjoy 20% discount off new batteries starting from RM365 depending on model. This battery deal will run from 15th January till 28th February.
All Volkswagen models come with 3 years free maintenance, 5 years manufacturer’s warranty and 5 years roadside assistance. For more information, visit an authorized Volkswagen dealership or go to www.volkswagen.com.my
The folks from Volkswagen Passenger Cars Malaysia (VPCM) have officially unveiled a very special and super limited Volkswagen Polo Black & White in conjunction with the Lazada’s annual 11.11 Shopping Festival happening midnight tonight! Only 11 units will be sold online via Lazada and it is quite a bargain. (more…)
Sempena sambutan Festival Membeli-belah tahunan 11.11 Lazada, Volkswagen Passenger Cars Malaysia (VPCM) telah melancarkan Volkswagen Polo Black & White edisi khas dan hanya 11 unit sahaja akan dijual secara ‘online’ melalui Lazada sahaja pada 11 November 2018! (more…)
Volkswagen Passenger Cars Malaysia (VPCM) has launched the ‘JOIN’ range, a special edition model line-up targeted to customers wishing to stand out from the crowd. The ‘JOIN’ range is an accessory package available on Volkswagen’s core models, the Polo, Vento Comfortline and Highline, Tiguan Highline and Passat Comfortline. ‘JOIN’ accessories include side scuff plates, rear spoiler, trunk garnish, VW Tint, and a list of other exclusive add-ons worth up to RM12,000, depending on the model.
Erik Winter, Managing Director of VPCM (above) said that the ‘JOIN’ range further reaffirms Volkswagen’s commitment to provide a wide variety of products to the Malaysian public. “Whilst our core models are popular on their own, we believe customers are also looking out for an extra touch of exclusivity on their cars. The introduction of the ‘JOIN’ range, and other special edition models is something we are actively doing in our bid to offer to our customers these options with value-added benefits.” (More details on each of the ‘JOIN’ models below after the photo gallery)
In conjunction with the unveiling of the ‘JOIN’ range, Volkswagen and Lazada Malaysia are once again collaborating to offer a special deal for the Malaysian public. 25 units of JOIN models will be exclusively available on Lazada beginning 12th October 2018 until the 30th of October. Customers need only pay the retail price of the car to receive the ‘JOIN’ accessory package for free.
To make a booking, customers are required to pay a booking fee of RM799 (for the Polo JOIN and Vento JOIN), or RM1,699 for the Passat Comfortline JOIN and Tiguan JOIN via Lazada Wallet, credit card or online banking, after which they will receive a call from a Volkswagen representative for arrangements on the preferred dealership and to complete the registration and delivery of the vehicle. Those interested to purchase any models with the ‘JOIN’ package may visit https://www.lazada.com.my/shop/volkswagen-passenger-cars-malaysia/ to find out more. “We were delighted to have pushed boundaries and make history with our collaboration, when 12 units of the special edition Beetle was sold out in 20 minutes on Lazada last December. This proves that customers, while more discerning than ever, are receptive towards buying big-tickets items online.,” said Erik Winter.
CEO of Lazada Malaysia, Christophe Lejeune (above, left) added, “Lifestyles are changing due to digital commerce, with more people becoming comfortable to shop for what they need online. The sell-out performance of Volkswagens special edition Beetle last year during 12.12 is a testament to that. 1 out of 4 of the 20 million Malaysians online visited Lazada at least once in September, and we are confident that this number is set to grow even further. We are excited to be working once again with VPCM in pushing the boundaries of online shopping, with even bigger things in store for the future.”
The launch of the ‘JOIN’ special edition range was held in conjunction with Volkswagen Fest 2018, which takes place from the 12th till 14th October at the Setia City Convention Centre in Setia Alam. A celebration of all things Volkswagen, visitors can enjoy exclusive offers on new and pre-owned Volkswagen models, as well as a variety of activities for the family such as food trucks, busker performances, an outdoor movie screening (12th October), and an open-air concert (13th October).
At the same time, Volkswagen Passenger Cars Malaysia (VPCM) also launched the “Volkswagen Cares”customer loyalty program. The launch was aptly held in conjunction with Volkswagen Fest 2018, which will see Volkswagen fans from all walks of life celebrating their love for the brand over the course of three days starting today. The core of the Volkswagen Cares philosophy is the commitment to care and provide the best for Volkswagen customers. Key to this initiative is the Volkswagen Cares mobile application, an aftersales-led initiative using a new platform for the brand to engage with its customers and continuously improve the ownership experience.
The mobile app comes with a list of features related to both sales and aftersales, and this includes service offers, owner rewards, educational videos and tips event updates, and 24-hours’ roadside assistance – all at the touch of a button. The Volkswagen Cares mobile app is available on both IOS and Android can be downloaded on the App Store and Google Play.
Non-Volkswagen owners are also invited to download the mobile app to access offers, Volkswagen video content, and receive Volkswagen event updates via push notifications. Speaking at the launch, Erik mentioned that Volkswagen Cares is more than just a loyalty program. “Volkswagen Cares applies on all levels, be it to our colleagues, dealer partners and our other stakeholders. And more importantly, it is about how we interact, engage and serve our customers better.”
“Volkswagen is better experienced than explained, and this mobile app was conceptualized with this thought in mind. This mobile app not only makes our services more accessible to our customers, it is also a way for us to appreciate and connect with our loyal customers.” Erik Winter.
Volkswagen Care Plus (VCP)
An integral part of Volkswagen Cares is Volkswagen Care Plus (VCP), an exclusive program for owners with a vehicle 5-years and older. With a one-time payment of only RM138, VCP member privileges include three 20% service discounts vouchers, 2-year extension of Volkswagen’s Roadside Assistance, and a RM100 merchandise voucher, which can be viewed and managed within the mobile app. Interested customers can sign up at any authorized Volkswagen dealer to make payment before receiving their membership card.
More on the VW “JOIN” Family of Cars…
Polo ‘JOIN’
Priced at RM81,990*
Available colours: Candy White, Carbon Steel Grey, Flash Red and Reflex Silver.
The Polo is small but tough and is perfect for city driving. The Polo ‘JOIN’ comes with added accessories such as side scuff plates, trunk garnish, rear spoiler in black, side mouldings, leather seats and VW Tint worth RM7,000.
Equipped with a 1.6l 105PS petrol injection 16-Valve Multi Point Injection (MPI) engine and a 6-speed automatic transmission with Tiptronic with sport mode, the Polo 1.6l comes with a maximum torque of 153Nm available at a low 3800rpm. The Polo 1.6l is equipped with the new RCD 340G head unit which offers a wide range of connectivity options such as USB and iPod interface, AUX-IN support, SD card slot, Bluetooth and App-Connect (CarPlay, Android Auto and Mirrorlink).
Vento Comfortline and Highline ‘JOIN’
Priced at RM91,690* and RM98,490*
Available colours:
Candy White and Carbon Steel Grey (Vento Comfortline)
Carbon Steel Grey and Deep Black (Vento Highline)
When it comes to looks, the Vento embodies the Volkswagen design DNA that perfectly balances form and functionality. Both Vento variants is offered with ‘JOIN’ accessories, which includes trunk garnish, rear spoiler, side mouldings, side scuff plates, leather seats and VW Tint worth RM7,000.
The Vento Highline is powered with the award-winning 1.2l turbocharged direct injection TSI engine with an output of 105PS. Paired with a 7-speed automatic transmission DSG (with sport mode) and a maximum torque of 175Nm, between 1,550 – 4,100 rpm, the Vento is the sedan with the highest torque in its class.
The Vento Comfortline comes with a 1.6l 105PS Multi Point Injection (MPI) and a 6-speed automatic transmission gearbox with Tiptronic function. Maximum torque is 153Nm at 3,800rpm, and fuel consumption is 6.5l per 100km.
Tiguan Highline ‘JOIN’
Priced at RM175,990*
Available Colours: Deep Black, Pure White and Tungsten Silver.
The Tiguan is Volkswagen’s most successful SUV with over 2.8 million units sold globally. The Tiguan JOIN comes with additional front design element, rear spoiler, trunk garnish, chrome exhaust tip, load lip protector, footboards and VW Tint worth RM10,000.
The Tiguan combines a 1.4l turbocharged direct injection TSI engine with a 6-speed direct shift gearbox (DSG) with sport mode to give an impressive output of 150PS and a torque of 250Nm between 1,500 to 3,500rpm. It boasts an impressive acceleration of 8.9 seconds from 0 to 100kph.
Passat Comfortline ‘JOIN’
Priced at RM188,690*
Available Colours: Deep Black, Manganese Grey, Pure White and Reflex Silver.
Volkswagen’s flagship model, the Passat, features a superior design, economical engines and state-of-the-art technologies. The Comfortline JOIN variant comes with aluminium sport pedals, side scuff plates, new 18” Marseille alloy wheels and VW Tint worth RM 12,000.
The Passat Comfortline is powered with a 1.8l turbocharged TSI engine, and paired with a 7-speed direct shift gearbox (DSG)with sport mode to give an impressive output of 180PS and a torque of 250Nm between 1,250 to 5,000rpm.
All JOIN models are also offered with VPCM’s Price Protection Scheme (PPS), which is also still applicable for Volkswagen cars registered before the 30th of November 2018 and while stocks last. All Volkswagen models come with 3-years free maintenance, 5-years manufacturer’s warranty and 5-years roadside assistance.
Sempena pesta Volkswagen Festival 2018 yang akan berlangsung hujung minggu ini dari 12 hingga 14 Oktober 2018, Volkswagen Passenger Cars Malaysia (VPCM) telah melancarkan satu siri edisi terhad JOIN khusus kepada mereka yang inginkan sesuatu yang lebih gah dan menyerlah. (more…)
