Nissan owners who require maintenance service or other work done on their vehicles can now visit their nearest Tan Chong Ekspres Auto Servis (TCEAS) outlet. According to Edaran Tan Chong Motor (ETCM), 10 of the authorised Nissan service centres have received approval from the Ministry of International Trade and Industry (MITI) and relevant local councils to resume operations.
The company stresses that appointments must be made beforehand. Once an appointment is confirmed, owners can drop off their vehicle at the service centre. They are not allowed to wait at the service centre.
Appointments can be made using the Nissan DriveOn mobile app, TCEAS website, Nissan Customer Care Centre hotline at 1800-88-3838, or directly calling the service centres listed below. Owners are also advised to select the nearest service centre to them abide by the travelling regulations of the Movement Control Order.
The following are the TCEAS outlets which are now operating:
As a health and safety precaution, TCEAS will practise temperature checking and social distancing for all service centre staff as well as customers. Face masks and gloves and hand sanitizers will also be freely available to customers. Frequent disinfecting will be carried out at the service centres and all vehicles will undergo disinfecting before and after service. Contactless payments are encouraged.
ETCM says that TCEAS service centres in other locations will resume operations in stages. Owners can find the latest information at www.tceas.com.my or by calling 1800-88-3838.