SDAC-Ford Ara Damansara dealership outlet in Ara Damansara, Selangor, recognised for top performance

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SDAC-Ford Ara Damansara dealership outlet in Ara Damansara, Selangor, recognised for top performance

The SDAC-Ford National Dealer Convention held annually by Sime Darby Auto ConneXion (SDAC), the sole distributor for Ford in Malaysia, aims to recognise top-performing Ford dealerships in the country across key business categories including sales, aftersales, service operation excellence and business performance.

For 2021, the SDAC-Ford Ara Damansara dealership outlet was recognised as Best Overall Ford Dealership Outlet, and won this top distinction based on overall performance in sales and aftersales services. The dealership outlet also won the greatest number of awards amongst all Ford dealership outlets nationwide.

Commitment to deliver
SDAC-Ford Ara Damansara’s performance was attributed to its commitment to delivering on overall sales and aftersales performance despite the challenges brought on by the ongoing pandemic. It was also recognised for Overall Sales Target Achievement, Best Overall Sales Outlet (Champion), Best Overall Aftersales Outlet (2nd Runner-Up), Aftersales CVP (Customer View Point) Excellence (Central region), and Parts Sales Target Achievement (Central region).

“We are truly honoured to be named the 2021 Best Overall Outlet despite being in operation for only 2 years. This recognition is a testament to our strong commitment in delivering outstanding business performance while ensuring service excellence throughout the entire ownership journey. We remain steadfast in pursuing excellence and in providing world-class service to all our Ford customers,” said Steven Kong, Dealer Principal of Sime Darby Auto Connexion-Ford which is located at the Sime Darby Motors City complex in Ara Damansara, Selangor.

Full range of services
The outlet offers a complete range of services and has a showroom displaying the latest Ford models available in the Malaysian market, as well a fully-equipped service centre on the upper levels of the building. For customers waiting for their vehicles being serviced, there is a comfortable and spacious area with refreshments and light snacks available, as well as complimentary wifi service.

To know more about the services offered at SDAC-Ford Damansara and other Ford outlets in Malaysia, visit www.sdacford.com.my.