Tahun 2018 merupakan tahun rekod kelima berturut-turut untuk Mercedes-Benz Malaysia (MBM) dalam mengekalkan tempat tertinggi bagi jenama kereta mewah di dalam negara. Sebanyak 13,079 unit dijual dimana mereka menyambut kenaikan keseluruhan sebanyak 9% jika dibandingkan dengan tahun 2017. (more…)
Tired of waiting at showrooms for your Merc to be serviced? Well, here’s good news then, Cycle & Carriage Bintang Berhad recently launched the Mercedes-Benz Star Mobile. A first-of-its-kind in Malaysia, this new service offers customers best-in-class services with minimal wait time, conveniently at their doorstep.
The Mercedes-Benz Star Mobile, housed within a Mercedes-Benz Vito, is designed to give customers the luxury of convenience and hassle-free maintenance services for their cherished Mercedes-Benz vehicles. The services include scheduled maintenance services, wiper blade replacements, key battery or infrared replacements and battery replacements right at a customer’s doorstep, without having to drive into a service centre.
“Our customers are important to us, and we dedicate ourselves to continually learning and understanding their different needs and preferences. We aim to be a trusted dealer partner by translating our insights into innovative services and experiences that enhance the overall customer journey. The Mercedes-Benz Star Mobile is a shining example of a premium service that delivers greater convenience and peace of mind when it comes to caring for our customers’ cherished Mercedes-Benz vehicles,” said Cycle & Carriage Bintang Chief Executive Officer, Wilfrid Foo.
Cycle & Carriage is the pilot for the roll-out of the first Mercedes-Benz Star Mobile, and its service is currently available to Cycle & Carriage customers in the Klang Valley only.
In celebration of the Mercedes-Benz Star Mobile launch, Cycle & Carriage is waiving the service fee for the first three months. Customers can schedule an appointment with any Cycle & Carriage dealership within the Klang Valley to enjoy the Mercedes-Benz Star Mobile services. Along with added convenience and quality, customers are assured greater transparency with cost estimates provided ahead of services including itemised costs for required parts and labour costs. This enables customers make more informed decisions about the maintenance of their Mercedes-Benz vehicles.
“The Cycle & Carriage brand is almost 120 years and we have, in the many decades, nurtured a personal relationship with Mercedes-Benz fans and owners. The ownership experience is a journey. And Cycle & Carriage is passionate about making it an exceptional journey for every Mercedes-Benz fan,” added Wilfrid.
The Mercedes-Benz Star Mobile is manned by two qualified technicians and fully equipped with the Xentry Diagnosis system, special tools and technician hand tools to perform off site repair and maintenance jobs, and operates daily (except public holidays), Monday to Friday from 8.00am to 8.00pm, and Saturday to Sunday from 8.00am to 1.00pm.
To book an appointment, customers can call their respective Cycle & Carriage service centres or directly call The Mercedes-Benz Star Mobile hotline at +603 – 6192 9200.
Cycle & Carriage Bintang Berhad baru sahaja melancarkan perkhidmatan servis terkini mereka iaitu Mercedes-Benz Star Mobile. Buat pertama kali di Malaysia, para pelanggan di dalam kawasan Lembah Klang boleh menggunakan servis penyelengaraan kenderaan tanpa perlu hadir ke pusat servis berdekatan. (more…)
Reproduced in its un-edited entirety below, Piston.my has just received this notice:
PROPOSED DISPOSAL OF 49.00% EQUITY INTEREST IN MERCEDES-BENZ MALAYSIA SDN BHD (“MBM”) TO DAIMLER AG (“DAG”)
Cycle & Carriage Bintang Assures Business Continuity and Commitment to Providing Exceptional Services
Cycle & Carriage Bintang Berhad (“CCB” or “the Company”) wishes to announce that it has, on 30 November 2018 (“Exercise Date”), received a notice from DAG that they are exercising their call option over 66,003,000 shares (“MBM Shares”) of MBM currently held by CCB. Pursuant to the exercise of such call option, the Company will be obliged to sell the MBM Shares to DAG (or such persons as DAG may nominate) for a consideration of RM66,003,000 (the “Disposal”) and will henceforth cease to be entitled to the annual dividend of approximately RM11.2 million even when MBM declares a dividend. Following the Disposal, CCB will cease to hold shares in MBM. Completion of the Disposal will take place 12 months from the Exercise Date.
CCB’s Chief Executive Officer, Mr Wilfrid Foo, says “Cycle & Carriage Bintang would like to assure all our customers that the recent decision by Daimler AG to exercise their call option on the company’s holding in Mercedes-Benz Malaysia will not impact our commitment or ability to continue delivering exceptional experiences to our customers across our nationwide dealerships in Malaysia. All dealerships will continue to provide you with quality sales and aftersales services in accordance with the strictest Mercedes-Benz quality standards supported by Mercedes-Benz Malaysia.”
CCB has a longstanding relationship with Mercedes-Benz for over 50 years and wishes to reiterate that the Disposal will not directly impact any of its trading operations, trading performance or its support of customers. CCB is a leading Mercedes-Benz dealer group in Malaysia, with 13 sales and aftersales facilities across the country to serve Mercedes-Benz customers. It is committed to being the partner of choice of MBM and Mercedes-Benz customers alike, and will continue to work alongside MBM to grow the Mercedes-Benz brand in Malaysia’s luxury car segment.
Further details in relation to the Disposal can be found in the Company’s announcement to Bursa Malaysia dated 3 December 2018.
Mercedes-Benz Malaysia Sdn Bhd (MBM) together with authorised dealer partner Hap Seng Star (HSS), today unveiled its 11th Autohaus, the Mercedes-Benz Hap Seng Star Setia Alam Autohaus (HSS Setia Alam). Complementing the German marque’s eclectic product offerings, the Autohaus launch reflects the brand’s continued drive for holistic automotive excellence, bringing the Best Products, Best Service and Best Customer Experience to its ever-growing customer fan base.
“It gives us great pleasure to celebrate yet another significant milestone with our authorised dealer partner, Hap Seng Star, the official launch of the Mercedes-Benz Hap Seng Star Setia Alam Autohaus. Driven by our customer centric strategy, we continue to expand our customer touchpoints for an unrivalled Mercedes-Benz experience, keeping the Malaysian market, our customers and fans in mind,” said Mercedes-Benz Malaysia President and CEO, Dr Claus Weidner (above, right).
With the addition of HSS Setia Alam, Mercedes-Benz Malaysia maintains its leading position as the largest retail network in the premium segment with 35 authorised dealerships from nine dealer groups. The result of a successful partnership between principal and authorised dealer, HSS Setia Alam, with a RM2.8 million investment, is part of the on-going RM294 million total investment by Hap Seng Star to enhance customer touchpoints nationwide. Strategically located in Setia Alam, the Autohaus extends the Mercedes-Benz brand reach to an ever-growing customer and fan base in the vicinity of Setia Alam, Puncak Alam, Kuala Selangor, Tanjung Karang and Sekinchan. HSS Setia Alam is a brand new full-fledged 3S centre managed by 39 certified personnel well-versed in sales and after-sales.
With eight work bays installed and manned by Daimler AG certified professionals, the Autohaus is capable of servicing up to 500 vehicles a month. Hap Seng Consolidated Berhad Group Chief Operating Officer and Hap Seng Star Chief Executive, Mr Harald Behrend (below, left), said, “Throughout our nearly 50 years of collaboration with Mercedes-Benz Malaysia, we have been dedicated and passionate in providing exceptional service and best customer experience to our valued customers. Today we remain as dedicated and passionate as we first started. Our strong commitment continues with this new investment in Setia Alam.” An interim facility, HSS Setia Alam embraces the Mercedes-Benz Presentation System II (MPS II) design concept and occupies a built-up area of 10,730sq ft. Equipped with state-of-the art facilities, the complete range of Mercedes-Benz special tools and Service Differentiation, every Mercedes-Benz fan and customer can expect a seamless experience in sales, financial services and aftersales, guided by certified professionals.
Able to accommodate six showroom vehicles, the dynamic, convenient and attractive facility also offers fans and customers an up-close and personal experience with all their favourite Mercedes-Benz cars. In addition, the Mercedes-Benz Hap Seng Star Setia Alam Autohaus also houses a Star Lounge, taking customers’ comfort into consideration, and ultimately, delivering a holistic experience to each and every one who walks into the Autohaus.
The launch of HSS Setia Alam, brings the total of Mercedes-Benz Hap Seng Star Autohauses to 11 locations across the nation, reflecting a strong and thriving partnership. Hap Seng Star’s other locations in Peninsular Malaysia include HSS Kuala Lumpur, HSS Kinrara, HSS Balakong, HSS Jalan Ipoh, HSS Bukit Tinggi Klang, HSS Puchong South, and HSS Iskandar Johor. HSS Kota Kinabalu, HSS Kuching and HSS Miri are located in East Malaysia. HSS Setia Alam is located at Lot 5, Jalan Setia Murni U13/AH, Seksyen U13, 40170 Shah Alam, Selangor. For more information, please visit www.hapseng.mercedes-benz.com.my or call +603-3359 5585.
Mercedes-Benz Malaysia (MBM) baru sahaja melancarkan tiga SUV terkini mereka iaitu Mercedes-AMG GLC 63 S 4MATIC, Mercedes-AMG GLC 63 S Coupe 4MATIC dan Mercedes-AMG G 63. Model-model ini merupakan model berprestasi tinggi yang digabungkan dengan reka bentuk dan karakteristik sebuah SUV premium untuk pasaran negara. (more…)
Mercedes-Benz Malaysia (MBM) has recently launched three brand new high-performance SUVs for the Malaysian market. These three models are none other than the highly-anticipated Mercedes-AMG G 63, Mercedes-AMG GLC 63 S 4MATIC+, and the Mercedes-AMG GLC 63 S Coupe 4MATIC+. (more…)
Complementing the newly launched Mercedes-Benz Certified Programme for pre-owned cars, Cycle & Carriage Bintang Berhad (Cycle & Carriage) promises an equally exclusive and exceptional customer experience for both existing and new customers of the three-pointed star. The first certified Pre-Owned centre was HSS or Hap Seng Star, which we covered here.
“Aligned with our brand promise to deliver Exceptional Journeys, we are thrilled to announce the launch of our Mercedes-Benz Certified Pre-owned Centre here at our landmark one-stop 3S centre in Petaling Jaya. The integration of the Mercedes-Benz Certified brand within our 3S centre transforms this Autohaus into the ultimate one-stop touchpoint. Whether our customers are seeking a brand new or a pre-owned Mercedes-Benz car, they can expect to enjoy exclusivity and exceptional end-to-end customer experience with Cycle & Carriage,” said Cycle & Carriage CEO, Wilfrid Foo.
Customers of the Mercedes-Benz Certified brand can expect to enjoy the same convenience and world class 3S (sales, service and spare parts) capabilities of the Cycle & Carriage Petaling Jaya Autohaus. This includes advanced repair techniques, the latest diagnostic tools and assurance of genuine parts at a competitive price. Customers are also offered added value services through Service Differentiation – a menu of personalised services suited to customers’ lifestyles. Among them are the Premier Express Service, Door-to-Door Service and 24-Hour Motor Vehicle Breakdown Service.
Cycle & Carriage’s signature priority service for its after-sales services is supported further by the Petaling Jaya Autohaus’ work bay capacity of 40 Mercedes-Benz vehicles at any one time, which ensures servicing and maintenance is timely. As a result, Cycle & Carriage is able to service a high volume of cars while maintaining a high level of customer satisfaction.
Cycle & Carriage is focused on delivering exceptional experiences to their customers at every stage of their journey with them. Ensuring comfort to both new and pre-owned Mercedes-Benz owners, Cycle & Carriage Petaling Jaya Autohaus features an exclusive customer lounge area with a vertical garden completely furnished with a café. The Mercedes-Benz Certified Pre-owned Centre is operated by a dedicated team experienced in providing exceptional retail and financial services specially tailored for Mercedes-Benz Certified Pre-owned vehicle customers.
Customers at the Mercedes-Benz Certified Pre-owned Centre in Cycle & Carriage Petaling Jaya Autohaus can view a variety of models, ranging from the A- to S-class, at attractive prices. Assuring the reliable and global standards of the Mercedes-Benz brand, customers are guaranteed peace-of-mind through the nine promises applied to every Mercedes-Benz Certified Pre-owned vehicle.
Mercedes-Benz Certified Pre-owned Vehicles Nine Promises
Prior to receiving the Mercedes-Benz Certified stamp of approval, every vehicle undergoes a thorough 215 multi-point inspection by certified technicians which include stringent checks on engine components, chassis to vehicle appearances. The inspection ensures only the highest standards and quality in each vehicle certified under the programme, giving customers the same distinctive and unique Mercedes-Benz quality assurance and brand experience.
Once certified, the vehicles are then made available for purchase where customers are given the option to test drive any of the vehicles. Customers are also provided with options to trade-in their existing vehicles when purchasing a Mercedes-Benz Certified vehicle. The purchase is also made easier with available financing and leasing plans catering to various needs and budgets.
All Mercedes-Benz Certified Pre-owned vehicles are under six years old with a guaranteed mileage of less than 125,000km during the handover. Aside from a 12-month warranty extension with unlimited mileage above the remaining manufacturer warranty, Mercedes-Benz Certified Pre-owned vehicle owners can expect regular servicing and maintenance packages. Flexible and affordable service contracts are also available to allow customisation of maintenance packages.
In the event of an emergency, the programme also offers 24-hour road assistance to all Mercedes-Benz Certified Pre-owned vehicle owners ensuring them peace-of-mind at all times. The nine promises under the programme assures every pre-owned Mercedes-Benz is kept in the best condition possible, for an exceptional journey.
Aside from the Mercedes-Benz Certified Pre-owned Centre in Petaling Jaya, customers can also find the Mercedes-Benz Certified Pre-owned brand at all other Cycle & Carriage Autohauses. To date, Cycle & Carriage owns the largest Mercedes-Benz dealer network in Malaysia with 13 dealerships nationwide, including a dedicated commercial vehicle facility.
Mercedes-Benz Malaysia (MBM) baru sahaja melancarkan siri baharu Mercedes-Benz C-Class 2019 yang kini dipertingkatkan lagi dari segi reka bentuk, prestasi dan juga keselamatan untuk kegunaan seharian. Model C-Class yang juga model yang paling laris dari MBM didatangkan dengan pelbagai penambahbaikan untuk gaya pemanduan yang lebih dinamik dan menarik. (more…)
The new Mercedes-Benz A-Class – it really is like a gadget on wheels and according to MBM happens to be “the most anticipated launch in the automobile industry for Malaysia in 2018”. Presented in two variants, the Mercedes-Benz A 200 and A 250 retains its urban hunter appeal with its intuitive digital user experience and an uncompromisingly dynamic design. Here’s the launch gambit plus walkaround video of the new A-Class!
“The new Mercedes-Benz A-Class marks a new episode on a revolutionary journey into the digital era of the automobile. This gadget-like car redefines functionalities with an intuitive approach and underlining the lifestyle element making it the ultimate must-have item,” said Mark Raine, Vice President, Sales and Marketing, Mercedes-Benz Malaysia (below).
Connected. Intuitive. Digital.
The infotainment of the all new A-Class is the first Mercedes-Benz model to feature the new, state-of-the-art Mercedes-Benz User Experience (MBUX). A unique feature of this multimedia system is its ability to learn thanks to artificial intelligence. The system also recognizes and understands almost every sentence occurring in the infotainment functions and vehicle operation. MBUX can be individualized and adapts to suit each user individually. The touchscreen is part of the comprehensive MBUX touch-control concept – a triad consisting of the touchscreen, touchpad on the centre console and touch control buttons in the steering wheel.
To further provide its drivers a holistic user experience, MBUX is equipped with its intelligent voice control with natural language comprehension which can be activated by the words, “Hey Mercedes”. This intelligent language assistant supports numerous infotainment functions such as destination input, phone call, music selection, as well as climate control and lighting. The system is said to be intelligent as it recognizes and understands sentences from the fields of infotainment and vehicle operation.
Progressive. Sporty. Avantgarde.
The design of the new A-Class is a combination of uncompromisingly dynamic design and an intuitive operating concept. The purist, surface-accentuating design of the new A-Class is the next step in the Mercedes-Benz design philosophy of Sensual Purity. The exterior of the new A-Class stands for sportiness, dynamism and emotion. The progressive front design with a low bonnet, flat LED headlamps with chrome elements and torch-like daytime driving lamps ensures an emotionally appealing and alluring appearance. All these gives the new A-Class a shark-nose like look.
Modern. Exclusive. Contemporary.
The interior design of the new A-Class is, on the other hand, a revolution from within. It is completely redefined with its modern, avantgarde look, revolutionising the compact class from the inside with a new feeling of spaciousness. Both, the Mercedes-Benz A 200 and A 250 also come with high-resolution Widescreen Cockpit with touchscreen control, setting new standards in the segment. It is featured with an all-digital instrument display which can be switched to different styles from “Classic”, “Understated” or “Sport” mode complementing the turbine-look air-vents and leather multifunction sports steering wheel.
Unrivalled. Innovative. Intelligent.
For the first time, the A-Class also comes standard with the KEYLESS-GO function, enhancing the convenience and comfort in its daily use. Underlining its sporty look, the LED high performance headlamps with its unmistakable, distinctive look provide now even more safety at night and illuminates the road ahead better than conventional headlamps and provide a daylight-like light colour which is easy on the eyes and illuminate the road ahead precisely and brightly.
The new A-Class also comes with a class-leading safety and assistance systems such as the Active Parking Assist which assist the driver when searching for a parking space and when entering or leaving a parallel or end-on parking spaces. It manoeuvres the vehicle into the selected parking space and back out again.
With the generation change, the new A-Class now comes with 64 colors for the ambient lighting. Besides the increase in color variety, the ambient lighting colors are composed into ten color worlds, allowing an avant-garde lighting display with spectacular color changes. The color worlds can be matched to the different styles of the widescreen display when required, creating a harmonious overall impression.
Redefined. Dynamics. Performance.
Besides its good looks, the new A-Class models are powered by new efficient and powerful engines. The A 200 Progressive Line is also equipped with a 1.3-litre inline turbocharged 4-cylinder petrol engine rated at 120 kW/163 hp with the 7G-DCT dual-clutch automatic transmission. The A 250 AMG Line, on the other hand, is equipped with a 2.0-litre turbocharged 4-cylinder petrol engine rated at 165 kW/224 hp with the 7G-DCT dual-clutch automatic transmission. Both, the A 200 and A 250 is also equipped with the four DYNAMIC SELECT transmission modes “Eco”, “Comfort”, “Sport” and “Individual”.
“The new Mercedes-Benz A-Class is a revolution, offering a level of quality and luxury never seen in this class before. It will be the forerunner of the compact car range, rejuvenating our brand as the most desirable luxury lifestyle brand. This progressive A-Class reinterprates our definition of Modern Luxury with the Mercedes-Benz User Experience which is activated by the command, “Hey Mercedes”,” concluded Mark.
The new Mercedes-Benz A-Class range and data at a glance:
| Model | A 200 Progressive Line | A 250 AMG Line |
| Number of cyl./ arrangement |
4/in-line, 4 valves per cylinder | 4/in-line, 4 valves per cylinder |
| Displacement (cc) | 1332 | 1991 |
| Rated output (kW/hp at rpm) |
120/163 at 5,500 | 165/224 at 5,500 |
| Rated torque (Nm at rpm) |
250/1620 – 4000 | 350/1800 – 4000 |
| Combined fuel consumption from (l/100 km) | 5.6 – 5.2 litres / 100km | 6.5 – 6.2 litres / 100km |
| Combined CO2 emissions from (g/km) | 128 – 120 g/km | 149 – 141 g/km |
| Acceleration 0-100 km/h (s) |
8.0 | 6.2 |
| Top speed (km/h) | 225 | 250 |
| Price (OTR w/o Insurance)
*Price is with 10% SST |
RM 227,888.00 | RM 263,888.00 |
The New A-Class. Just Like You.
“We designed the Plan A. Just for you” – Mercedes-Benz Malaysia.
The new A-Class redefines modern luxury in the compact class and ushers in new era in technological connectivity. So does the financing, discover the Plan A financing by Mercedes-Benz Financial – the all-in-one financing plan that offers financing, insurance and service packages. Enjoy lower monthly instalments, guaranteed future value of your car, flexible end of agreement options, and a wide range of insurance products plus meticulous service packages that are conducted by trained and experienced technicians using genuine spare parts.
The Plan A financing starts from RM1988* and comes with a variety of packages. Just choose a financing package that suits your need and we will take care of the rest. Now for a limited time, all Plan A financing contract comes with a complimentary 1st year Tyre and Rim Insurance. Perfect for individuals who seeks value with unrivalled benefits and peace of mind. Campaign ends on December 31, 2018.
Monthly instalment above is calculated based on a 3 years tenure and downpayment of approximately 22%. The A+ Package MB genuine accessories comes with spoilers, side skirting and alloy wheels. For more details call 1-800-88-1133. Terms and conditions apply.
Mercedes-Benz Financial – A Daimler Financial Services Brand. The financial services provided by Mercedes-Benz Services Malaysia Sdn Bhd are regulated by the provisions of the Financial Services Act 2013. Mercedes-Benz Services Malaysia’s operations are not within the regulatory purview of Bank Negara Malaysia.
*Terms and conditions apply.
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