The Klang Valley has the largest concentration of motor vehicles in the country and obviously, also a large proportion of Mercedes-Benz vehicles. For this reason, the network of outlets – known as Autohaus – is quite extensive in the Klang Valley to serve the many customers.
In Bandar Parklands, near Klang, Hap Seng Star has a Mercedes-Benz Autohaus in the Bukti Tinggi area which was set up in view of the prominent and established township. “We want to be where our customers are, and deliver to them the best customer services and retail experience. In today’s context, we are cognisant that the customer experience is equally as important as the product offering, and thus, together with Mercedes-Benz, we aim to capitalise on the immense auto business opportunities within the Bukit Tinggi region and growing it into a significant auto hub in the years to come,” said Harald Behrend, Group Chief Operating Officer of Hap Seng Consolidated Berhad and Chief Executive of Hap Seng Group’s Automotive Division.
Mercedes-Benz Malaysia launched the all-new Mercedes-Benz GLC 300 (X254) today.
The new GLC is only available as a single-variant line-up for now it comes with a mild hybrid (MHEV) powertrain with a 4MATIC all-wheel drive (AWD) system and a recognisable body design that is unmistakably GLC.
Exterior
Codenamed X254, the new GLC 300 takes on a similar design as the C-Class as both have swept-back headlights with an angular inner side and a rounder elevated outer side.
Today’s cars have advanced construction techniques and engineering to not only make them more lasting but also provide better resistance against impact forces during accidents. The materials used are also a mixture of steel, aluminium as well as others like carbonfibre and even titanium. Therefore when it comes to repairs, no longer can the ‘milo tin’ method be used where sheets of scrap steel are just welded onto damaged body.
For this reason, carmakers like Mercedes-Benz have very specific repair techniques using sophisticated equipment to repair damaged vehicles. This ensures that they will be safe to use after repairs and continue to be reliable.
Of course, even the best equipment still requires human operation. Robots could be used but repairing a damaged car also requires human judgement because of the many variables, so fully automated repairs are something in the distant future.
Following the launch of the battery-electric Mercedes-Benz EQS in Malaysia last year, Mercedes-Benz Malaysia today rolled out an EQS 500 4MATIC as its first locally assembled battery electric model at the assembly facility in Pekan, Pahang.
Mercedes-Benz Malaysia has been assembling its vehicles there since 2004 and the EQS marks a significant milestone. It is not just for Mercedes-Benz but also the Malaysian auto industry since it is among the first fully electric models to be assembled locally.
The program to assemble has been quite fast and would have been encouraged by the Malaysian government’s decision to provide duty-free incentives for BEVs from 2022, with those assembled locally enjoying the incentives for an extra 2 years (till the end of 2025). Without the imposition of import taxes and sales tax, the price of the EQS 500 4MATIC is RM648,888 (excluding insurance), RM50,000 less than the CBU EQS 450+ AMG Line.
Mercedes-Benz Malaysia today launched the Mercedes-Benz EQE, which joins the EQA, EQB, EQC and EQS in the all-electric Mercedes-EQ range in Malaysia. Priced from RM419,888 with tax exemption, the EQE sedan looks like a scaled-down version of the EQS and is essentially the ‘E-Class’ of the Mercedes-EQ range. It is thus positioned as the business sedan of the future.
As with the carmaker’s other EV models, the EQE 350+ uses EVA2 architecture which is the first of two platforms for its EV models (the other being the Mercedes-Benz Modular Architecture to be used later on).
Mercedes-Benz owners in Malaysia can now extend warranty coverage for their if they intend to maintain ownership for a longer period. Considering the high costs of replacement parts, this would be a pertinent move for more peace of mind.
The upgraded Extended Limited Warranty Programme from Mercedes-Benz Services Malaysia and Mercedes-Benz Malaysia is for vehicles in their fifth and sixth year. Owners can choose optional Essential or Comprehensive plans with full flexibility for a 1-year or 2-year subscription with coverage up to RM250,000 per plan.
Although many new models are now having remote connection capabilities, Mercedes-Benz began to offer the feature – known as Mercedes me connect – in 2016, with introduction in the Malaysian market in late 2019. Initially, it was available for only a few models but older ones (up to 2002) could be connected with a Mercedes me adapter that cost RM250.
Since then, Mercedes me connect has become a standard feature on the latest models, providing owners with a constant connection to their vehicle via their smartphone and the Mercedes me app (available for Android and iOS devices). From a distance away – like inside a hotel room or home – the owner can check the current status of the vehicle as well as make service appointments.
Minsoon has been one of the longest authorised Mercedes-Benz dealers in Malaysia, having begun its association with the German brand as far back as 1968. Just as the brand has evolved and moved upwards, so too has Minsoon and the new Minsoon Star Autohaus in Seremban, Negeri Sembilan, reflects this.
Officially opened today, the dealership’s new location at Seremban 2 has closer proximity to the existing and potential affluent residents of the town as well as those in new townships in the area. Additionally, the Autohaus is situated close to the North-South Expressway, so it is also easily accessible by Mercedes-Benz owners who may be passing by.
Six months after introducing the latest generation of the Mercedes-Benz C-Class (W206), Mercedes-Benz Malaysia (MBM) has launched the locally-assembled version. As with other models assembled in Malaysia, the new C-Class comes from the brand’s facility in Pekan, Pahang.
Two versions of the sedan are offered – the C200 Avantgarde priced from RM287,888 (excluding insurance) and the C300 AMG Line from RM327,888 (without insurance). Local assembly naturally saves money and unlike some cases, there doesn’t seem to be any significant difference in the features and equipment compared to the CBU versions we saw earlier.
Both models are powered by 4-cylinder turbocharged engines, the C200 having a 1.5-litre displacement and an output of 204 ps/300 Nm, while the C300’s 2-litre engine produces 258 ps/400 Nm. Both engines get additional assistance with the integrated starter generator which can add 15 kW (equivalent to 20 ps) and 200 Nm to the output for brief periods. The same 9G-TRONIC automatic transmission with 9 speeds is used to deliver power to the rear wheels.
The classic sedan form that has characterised the C-Class is maintained with a more modernised appearance that has sporty elements. The C200’s Avantgarde line features include the radiator grille design with central Mercedes star as well as elegant trim strips in high-sheen aluminium and chrome with 18-inch 5-spoke wheels.
For the C300 with AMG Line, the grille incorporates the star design in chrome. To distinguish this version are LED High Performance headlamps with Adaptive High Beam Assist, 19-inch AMG multi spoke wheels and a panoramic sunroof is standard.
The rear ends of both models are similar, but this generation has had more attention given to the tail lamp units. For the first time in a C-Class, they have a 2-piece design, with the light functions divided between the side wall and bootlid lamps.
For this new generation, the interior has influences from the latest S-Class so its image is elevated. Notable features in the cabin are the high-resolution 12.3-inch free-standing display, which makes a difference from traditional cockpits with the classic round meters. The touchscreen appears to float above the expanse of trim and is slightly tilted towards the driver for easier viewing.
The dashboard is divided into an upper and a lower section. Above the wing-like section are a trio of flattened round vents reminiscent of aircraft engine nacelles. The tablet-like central display flows down to the centre console which has a rear padded section for the armrest and a front section in lustrous jet black, divided by a chrome insert.
As with every new Mercedes-Benz in recent times, the new C-Class comes with MBUX and includes MBUX Navigation Premium. The MBUX multimedia system has extended functions and comes with a LTE module to connect to Mercedes me, the app that allows the owner to interact with his car. Apple CarPlay and Android Auto make it possible to transfer favourite apps like Spotify or Waze onto the display screen and use them from there.
The system also has a fingerprint scanner but this is not used for security. Instead, it is used to retrieve stored profiles of different occupants (usually the driver) with regards to their personal preferences such as seat and steering adjustments, air-conditioning settings and even the ambient lighting levels.
Besides the advanced driver assistance systems to help the driver’s awareness and intervention when action is not taken to avoid an accident, there is also an emergency call (e-call) system. This will send a message to a control centre to notify of a possible accident when sensors detect a severe impact and deployment of the airbags. This could bring rescuers faster and make a difference in saving a life.
Each new C-Class comes with the URBAN GUARD vehicle protection package which is a security system for the car that can be helpful on recovering it if stolen. This makes use of the Mercedes me app and besides the usual security systems, it is also possible to deactivate the car keys preventing their use to start the engine. There is also visualisation with camera images to identify possible cause of parking damage.
For those interested in buying the new C-Class, Mercedes-Benz Financial has various financing plans starting from RM2,388 per month (for the C200). Additionally, there’s a MobilityPlus programme with a guaranteed temporary Mercedes-Benz replacement car if the car is retained by the service centre for 48 hours or more.
The Mercedes-EQ sub-brand for fully electric Mercedes-Benz models was introduced in Malaysia some 4 years back, and Mercedes-Benz Malaysia (MBM) has been waiting for the right time to start its EQ offensive. That right time has come in 2022, with the government providing full duty exemption on the import and sale of battery electric vehicles (BEVs) for a few years and a bit long if they are assembled locally. Like the duty-free incentive provided by hybrids and EVs 10 years ago, the move is aimed at popularising zero emission vehicles to generate the demand which the industry needs in order to make it viable selling them.
MBM has been ready for some time as Mercedes-Benz already has a range of Mercedes-EQ models in production which cover a range of segments, including the top end. Here, the brand is represented by the EQS, the flagship of the range. The EQS is fairly new in the Mercedes-EQ range, having been launched just a year back as the fifth model of the BEV line-up.
It’s also the first Mercedes-EQ model to be based using the Modular Electrical Architecture (MEA), internally referred to as EVA II. This is a dedicated platform and architecture for BEVs intended for use with the Mercedes-EQ models from the midrange upwards, as opposed to the MFA II platform for the compact models. The MEA platform accommodates modular battery packs and can be varied to have different wheelbases as well as use single or dual motor powertrains.
The EQS, like the S-Class, takes its place at the top of the Mercedes-EQ range and therefore has the prominence in its design to generate a strong presence. The designers have taken advantage of the fact that it does not have a combustion engine which, in some ways, allows new approaches to styling and modelling surfaces with ‘Sensual Purity’.
Aerodynamics have always been important in car design as this influences performance as well as noise levels. For BEVs, it is even more crucial because wind resistance has to be minimised as much as possible so that more of the available power can be used to propel the car rather than to overcome resistance. The EQS thus has carefully modelled surfaces with reduced joints and seamless transitions between panels in its coupe-like silhouette. Unique in this segment is the cab-forward design: the overhangs and the front-end assembly are short, the rear is smoothly rounded.
With a lot of meticulous detail work, the aerodynamicists in close cooperation with the designers were able to achieve a new Cd benchmark of 0.20. This makes the EQS the most aerodynamic production car in the world at the moment. 40 years ago, the lowest Cd for a production car was 0.30 which was achieved by the Audi 100.
For the Malaysian market, MBM is importing the EQS in EQS 450+ form and prices it at RM698,888 (without insurance but with sales tax). It comes with AMG Line package which includes 21-inch AMG multi-spoke light-alloy wheels. Below the ‘radiator grille’ (a radiator is unnecessary), there’s an AMG-styled bumper which is sportier and likewise, the rear bumper also gets treatment from the brand’s high-performance subsidiary.
The EQS450+ is among six power output choices for the model and this has a single motor powering the rear wheels which generates 245 kW/333 ps and 565 Nm of torque. That can take the 2,480 kg EQS450+ from standstill to 100 km/h in a claimed 6.2 seconds and on to a top speed of 210 km/h.
Mercedes-Benz has spent a lot of money on battery development as this is a critical component of a BEV, the ‘fuel tank’ which determines how far the car can travel. For the EQS, there is a new generation of batteries with significantly higher energy density. These have a usable energy content of around 107.8 kWh. A range of 782 kms is claimed for a full charge and this is helped by an effective recuperation strategy with high recuperation power (up to 290 kW).
Owners get a charging cable with each EQS450+ that can be used for various recharging options with varying times. AC charging is supported up to 11 kW and direct current (DC) charging can be up to 200 kW for shorter times. According to MBM, it would take 10 hours to recharge to 100% from 10% with an 11 kW and just 31 minutes from 10% to 80% if a 200 kW charger outlet is used. So the slower speed could probably be best for home recharging overnight where a wallbox can be installed while the high-speed charging can be used when travelling long distances.
The Mercedes-EQ MEA architecture allows interior designers new freedom in packaging which provides more space front and rear. The highlight of the cabin, which can be bathed with light from above through the panoramic sunroof, is the visual technology. This is exemplified by the MBUX Hyperscreen which makes its debut with the EQS. Featuring a fingerprint scanner, the MBUX multimedia system and an OLED front passenger display form a large and continuous panel from left to right. The integrated ambient lighting installed in the lower part of the MBUX Hyperscreen makes the display unit appear to float on the instrument panel.
The passenger side display and operating area has up to seven profiles to customize the content. If the passenger seat is not occupied, the screen becomes a digital decorative part. In this case, animated stars, ie the Mercedes-Benz Pattern, are displayed.
For better display quality, OLED technology is used in central and passenger displays. This is where the individual image points are self-luminous; non-controlled image pixels remain switched off, which means that they appear deep black. The active OLED pixels, on the other hand, radiate with high colour brilliance, resulting in high contrast values, regardless of the angle of view and the lighting conditions. All the graphics are styled in a new blue/orange colour scheme throughout.
Futuristic as the MBUX Hyperscreen is, there is still a classic cockpit display with two circular instruments to give the driver a sense of familiarity. Perhaps, in future, everything will change as later generations are more comfortable with a fully digital world. The instrument panel has been reinterpreted with a digital laser sword in a glass lens. In EV mode, important functions of the electric drive are visualized in a new way, with a spatially moving clasp, and thus made tangible.
MBUX is also an interactive system which acts as an intelligent ‘personal assistant’ for both front and rear occupants. There’s also MBUX Navigation Premium for extended functions and this uses augmented reality for navigation. Also included is the MBUX High-End Rear Seat Entertainment System, 2 wireless headsets, Apple CarPlay/Android Auto, and a Burmester 3D surround sound system.
The Electric Art interior allows creating an ambience according to personal preferences with a choice of 64 colours of ambient lighting. An active system allows passengers to experience a technological leap visually as it links aesthetics with innovative driver information and extended functions. Wraparound light strips and trim elements amalgamate to form an additional lighting level. This also supports driving assistance systems visually, thus emphasising the intelligence of the Mercedes-EQ vehicle.
The EQS has been subjected to a long period of tough development and testing so that it will meet the quality and reliability standards that Mercedes-Benz has built its reputation on. Owners will have a 4-year/unlimited-mileage warranty for the car and a separate warranty for the battery pack which is up to 10 years or a maximum of 250,000 kms.
