Mitsubishi Motors Malaysia Archives

More details of new Mitsubishi XPANDER revealed before launch next month

Ahead of its official sales launch next month, Mitsubishi Motors Malaysia (MMM) is now making public the main specifications of the Mitsubishi XPANDER, its new 7-seater crossover. While bookings are accepted at all authorised dealerships nationwide, the company is still not revealing its price.

However, it is known that the model is assembled in Malaysia, rather than being imported in CBU form from the production hub in Indonesia. This allows the pricing to be more competitive (possibly below RM100,000) as local assemblers can get incentives from the government to offset their production cost and lower the retail price.

“At Mitsubishi Motors, we want to offer a more price competitive model with better specifications, hence the move to assemble locally. The XPANDER is a significant model for MMM and we are optimistic that it will be a favourite among many Malaysians for its design is more than just aesthetics. We understand that Malaysians now want a car that matched their aspiration for a more active lifestyle and practicality and as such, the XPANDER is customized to meet Malaysians preferences,” said the CEO of Mitsubishi Motors Malaysia, Tomoyuki Shinnishi.

The XPANDER has an all-aluminium 1.5-litre MIVEC petrol engine with an output of 105 ps/141 Nm, delivered to the front wheels through a 4-speed automatic transmission.

Mitsubishi Dynamic Shield design
The front end has the latest Mitsubishi Dynamic Shield design concept to express high performance and give a sense of protection for the passengers and pedestrians. On either side are LED Headlamps, Crystal blocks LED position lamps and at the rear, L-illumination LED Tail Lights.

The new XPANDER also comes with 16-inch dual-tone alloy wheels. Besides the large diameter of the wheels, the ground clearance is also set high at 205 mm so that the vehicle can negotiate rough roads and travel along some flooded roads.

The 3-row cabin has an overall length of 4475 mm and an overall height of 1730 mm, made possible by the 2775 mm wheelbase. MMM says that the XPANDER is the only model in its class with fold-flat second and third rows seats providing full luggage space and a car-like cargo area

For the convenience of the many occupants, the XPANDER comes with under-seat multi-purpose storage, a cargo floor box with a lid, third row side pocket and cupholder, centre console box with sliding lid, multiple storage compartments and glovebox with a double compartment.

Keeping everyone cool
Four ceiling-mounted air vents carry cool air all the way to the back of the cabin, ensuring that even the passengers in the third row will be comfortable all the time. Having the extra vents above also helps in cooling down the interior more quickly.

For entertainment, the XPANDER comes with a 9-Inch audio system with Apple Carplay and Android Auto so that compatible smartphones can be connected. This means that favourite apps on the smartphone can be duplicated on the dashboard display panel and operated from there.

Safety features
With so many people on board, safety is even more important and Mitsubishi Motors has made sure that the driver has many active safety systems to help avoid an accident. These include ABS with EBD (Electronic Brakeforce Distribution), Active Stability Control, Brake Assist, Hill Start Assist, a Rest Reminder and Brake Override System. Cruise control is also mentioned, and this feature can help to reduce fatigue on long drives along the highway.

In the event that an accident does occur, the strong RISE (Reinforced Impact Safety Evolution) body structure offers protection like a safety cage, with SRS airbags to provide cushioning within so as to reduce serious injuries. Anti-intrusion beams in the doors also provide protection during side collisions.

Dealer packages
Authorized Mitsubishi Motors dealers will also offer customers an optional package which includes an All-Round Monitor, Driving Video Recorder and black leather upholstery.

For more updates and information, visit www.mitsubishi-motors.com.my.

New warehouse in Shah Alam, Selangor, will improve parts operations for Mitsubishi Motors Malaysia

Ingress Motors opens fourth Mitsubishi Motors showroom in Klang Valley

Mitsubishi vehicle owners in Petaling Jaya, Selangor, have an additional 3S outlet to provide sales and aftersales services. Opened recently, the new outlet is operated by Ingress Motors Centre (IMC) which already has three other Mitsubishi Motors showrooms in the Klang Valley (Puchong, Bangi and Shah Alam).

The latest outlet located along Jalan 225 in Section 51A of Petaling Jaya was built with an investment of RM1.25 million and has a built-up area of over 34,000 square feet. Its design follows the Corporate Identity of Mitsubishi Motors which is used for outlets globally.

Full range of services
It offers a full range of services and has a fully-equipped workshop with 12 service bays. The showroom is spacious and offers customers easy viewing of the latest Mitsubishi models. Owners having their vehicles serviced can also wait in a lounge with amenities such as free wifi and refreshments.

“Congratulations to Ingress Motors Centre for opening another Mitsubishi Motors showroom here in Petaling Jaya. MMM and IMC have been business partners since 2013 and within 7 years, IMC has established 4 out of 14 MMM showrooms within Klang Valley. This goes to show IMC’s commitment to further strengthen the Mitsubishi’s brand presence in Malaysia,” said Tomoyuki Shinnishi, CEO of Mitsubishi Motors Malaysia (MMM).

“As we work together towards introducing the new XPANDER to the Malaysian market very soon, the opening of this new showroom is in line with putting our customers at the forefront and as our utmost priority. It is our aim to serve our customers better in terms of sales and after sales in the central region,” he added.

Growing network nationwide
The Mitsubishi Motors network in Malaysia now consists of 52 showrooms (out of which 46 are 3S Centres) and 52 service outlets throughout Malaysia. In East Malaysia, there are 14 showrooms (7 in Sarawak and 7 in Sabah).

New Mitsubishi XPANDER to be assembled locally

New warehouse in Shah Alam, Selangor, will improve parts operations for Mitsubishi Motors Malaysia

The population of Mitsubishi vehicles in Malaysia has been growing, especially with the popularity of the Triton and undoubtedly with the coming Xpander model. As the number of vehicles increases, so too will the demand for replacement parts.

In a proactive move, Mitsubishi Motors Malaysia recently migrated to a new parts warehouse in Shah Alam, Selangor as part of an expansion plan to meet with increasing aftersales demands.

Faster delivery of parts
The new facility has a storage capacity of up to 40,000 square feet, enabling the consolidation of all holdings under one roof to improve warehouse operations. This move will also speed up delivery of parts required by all authorized service centres nationwide.

“The relocation of our warehouse is in line with the continuous growth of Mitsubishi Motors business in Malaysia. The new parts warehouse is located at a strategic location with less road congestion and easy access to Federal and KESAS highway. With this accessibility, we will be able to accelerate our parts delivery to MMM’s business partners as we constantly seek to improve customer’s aftersales experience by reducing cost and increasing our work efficiency,” said Tomoyuki Shinnishi, CEO of Mitsubishi Motors Malaysia.

In Malaysia, there are 52 authorised Mitsubishi Motors service outlets and 52 showrooms (out of which 46 are 3S Centres).

Visit www.mitsubishi-motors.com.my for more information on products and services from the brand.

First Mitsubishi Motors dealership in Melaka with new brand Visual Identity

New Mitsubishi XPANDER to be assembled locally

Mitsubishi Motors Malaysia (MMM) will soon launch an all-new model – the Mitsubishi XPANDER. To have competitive pricing, carmakers must assemble their products locally to get incentives that can lower their cost and enable them to have lower retail prices.

MMM is therefore assembling the 7-seater crossover model in Malaysia, its third model to be assembled locally after the ASX and Outlander (the Triton pick-up truck is still imported from Thailand in CBU form). However, unlike the Outlander and ASX, the XPANDER will not be assembled at the Tan Chong plant in Segambut, Kuala Lumpur.

New production facility in Pahang
Instead, it will be assembled in Pekan, Pahang, where Mitsubishi Motors’ partner in MMM, DRB-HICOM, has a manufacturing complex also used by Volkswagen, Isuzu and Mercedes-Benz. According to MMM’s Chief Executive Officer, Tomoyuki Shinnishi, the new production facility for the XPANDER incorporates Japanese automotive technology.

The plant has an all-new body welding workshop including new welding equipment. Its paintshop utilises advanced painting technology including a 360-degree ED-coating and a robotic spray system. This will provide high quality finishes and extend corrosion resistance. The XPANDER, which will have a 1.5-litre MIVEC engine, will also go through an all-new tester line to check all safety functions including Active Stability Control (ASC) system.

“The XPANDER is localized to meet the demands of Malaysian customers. It will be priced competitively to cater for families and adventure-seekers who are looking for a more comfortable and practical 7-seater to make their journeys a more pleasant one. Malaysians can expect to place their bookings soon,” Mr. Shinnishi said.

*Locally-assembled version of the XPANDER.*

As a prelude to the launch, there’s a teaser display of the XPANDER at Mid Valley Megamall in Kuala Lumpur from today until September 13. Those interested to know more and want to receive updates on the new model’s launch can register their interest at www.mitsubishi-motors.com.my.

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Sales uplift for Mitsubishi Triton in spite of difficult market conditions

Mitsubishi Motors Malaysia (MMM) reports that the company’s volume seller, the Mitsubishi Triton, recorded a 22.2% market share from January to July 2020, accounting for the bulk of the 4,008 units of Mitsubishi vehicles sold during the period. For the same period in 2019, the Triton’s market share was 16.9%.

The Triton is now in top position in the double-cab pick-up truck segment in three states – Melaka, Penang and Kedah.

Market share improvement
In overall performance, MMM saw its market share growing to 1.7% of the Total Industry Volume between January and July in spite of difficult market conditions, especially the long period of businesses being closed in compliance with the Movement Control Order.

“MMM is pleased to see positive sales take off after being under pressure by the unprecedented COVID-19 pandemic. This is driven largely by the 100% sales tax exemption from the government which applies to both our locally-assembled SUVs the ASX Compact SUV and Outlander seven-seater SUV. The good sales also reveal brand and customer’s loyalty in these very tough times,” said Tomoyuki Shinnishi, Chief Executive Officer of MMM.

New model launch soon
Mr. Shinnishi said that MMM is very excited for a thrilling year ahead with the introduction of the Mitsubishi XPANDER. “The 7-seater crossover will provide us with a solid base to maintain strong sales momentum until the end of the year. The demand and success of the new Mitsubishi XPANDER in our neighbouring ASEAN countries reflects on how well-suited this car is to meet the needs of customers and we’re confident that this impressive XPANDER will capture the heart of Malaysians,” he added.

In preparation of the introduction of the Mitsubishi XPANDER, selected number of Mitsubishi showrooms will be upgraded to Mitsubishi Motor’s latest Visual Identity (VI) this year to maintain the company’s leading position in providing excellent aftersales customer service.

For more information on the new XPANDER or other Mitsubishi models sold in Malaysia, visit www.mitsubishi-motors.com.my.

MITSUBISHI CONNECT adds convenience to the ownership experience for Mitsubishi owners

First Mitsubishi Motors dealership in Melaka with new brand Visual Identity

For some time now, Mitsubishi Motors authorized dealerships around Malaysia have been undergoing a transformation in their appearance and presentation to conform to the new brand Visual Identity (VI). The change has been progressively introduced to some 5,000 dealerships worldwide since 2019.

The move is based on the new brand message ‘Drive your Ambition‘ and is intended to provide a better customer experience in a high quality retail environment and to strengthen Mitsubishi Motors’ brand image.

The new VI features black, white and grey colour schemes with red dynamic lines as an accent. The uniform design will also ensure a coherent experience for customers across all points they touch the brand, from motor shows, websites and brochures to the dealership.

The architecture reflects the new Corporate and Visual Identity, with a ‘Dynamic Slope’ as a signature element to present the robust and dynamic image of the brand. Inside, the showroom is designed to provide a better customer experience, while the cars are presented to make sure they’re seen as the stars.

First in Melaka
To date, 20 of the dealerships in Malaysia feature the new VI, with the latest being Sing Kwung Jidosha in Melaka. Sing Kwung Jidosha, located in Taman Industri Malim Jaya, is the first Mitsubishi Motors showroom in Melaka with the new VI. As a 3S facility, the dealership offers sales, service and spare parts under one roof.

With a built-up area of 10,000 square feet, the upgraded 3S Centre houses a comfortable customer lounge with wifi and sufficient space to display up to 4 vehicles. Its service centre is fully-equipped workshop and can handle up to 5 vehicles daily.

There is also a Body and Paint facility which provides repair and refinishing services. Needless to say, any parts replaced are genuine Mitsubishi Motors parts or approved by the manufacturer. The technicians also use advanced diagnostic tools and Special Service Tools to ensure that the work done is up to the brand’s high standards.

2020 Mitsubishi Triton Quest — *The Triton Quest, one of the variants in the popular pick-up range.*

“I would like to thank Sing Kwung Jidosha, for successfully completing this showroom with a new Mitsubishi Motors VI! With an enhanced brand image, this represents our commitment to put customers as the foremost priority, providing them with a seamless experience when they visit our showrooms, and in a more comfortable ambience,” said Tomoyuki Shinnishi, CEO of Mitsubishi Motors Malaysia.

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MITSUBISHI CONNECT adds convenience to the ownership experience for Mitsubishi owners

Owners of Mitsubishi vehicles can now easily connect to authorised service centres with the MITSUBISHI CONNECT mobile application introduced by Mitsubishi Motors Malaysia (MMM). The application for smartphones offers a range of vehicle-related services such as scheduling a service appointment with preferred service centres, keeping track of vehicle maintenance history and receiving reminders for the next service.

Also connects to the customer careline
Available free from the Google Play Store and Apple App Store, the mobile app also allows owners to stay in touch with the 24Hrs Mitsubishi Assist customer careline. This provides them with 24-hour breakdown assistance throughout Malaysia as well as other services should an emergency arise. By tapping on the ‘SOS’ function on the app, the user’s location can be tracked accurately using phone’s GPS location service and its details will be verified by MMM’s customer service personnel in order to send help immediately.

Other functions of the mobile app include keeping owners up to date with the latest news and promotions, search for product information and download e-brochures.

Guidance to dealerships
MITSUBISHI CONNECT, which can be used for multiple vehicles in a single account, can also be used to locate the nearest Mitsubishi authorized dealership with dealer information shown. Route guidance by the app can then show the way to the dealership.

“COVID-19 has propelled the shift towards digital transformation and now MMM is pleased to offer MITSUBISHI CONNECT to all our owners. With the MITSUBISHI CONNECT mobile application, Mitsubishi owners can adapt to the new normal by utilizing mobile technology to retrieve their vehicle and service information, as well as gain access to other functions and benefits at their fingertips no matter where they may be,” said Tomoyuki Shinnishi, Chief Executive Officer of MMM.

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29 Mitsubishi Motors service centres operating again

Selected authorised service centres in the Mitsubishi Motors Malaysia (MMM) network are now operating after receiving approval from the Ministry of International Trade and Industry (MITI) to re-open after being closed during the Movement Control Order period.

Other than Sabah, one or more service centres in every state is open, and more should resume operations in due course. The list of locations below shows those now operating:

Mitsubishi service centres — *Listing as at May 3, 2020. For updates on service centre openings, **click here**.*

Safety measures for customers and staff
To comply with the strict Standard Operating Procedures set by MITI, the service centres will have the following safety measures for the safety of customers and staff:

» Appointment basis only, no walk-in customers are allowed

» Contactless car acceptance

» Pick-up and drop-off only; customers are not allowed to wait at the premises

» Temperature checks and the use of facemasks for all customers and staffs

» Hand sanitizers available at the entrance of the service centres

» Vehicles sanitized before return to owners

MMM also assures owners that all warranty matters will continue to be honoured even if scheduled servicing and inspection has been missed due to the period of the Movement Control Order.

For emergency assistance and enquiries, customers and owners may call 1-800-88-2166 / 03-21610246.

Mitsubishi Triton stays strong in the pick-up truck segment

The all-new Mitsubishi Triton drew a lot of attention with its bold new appearance and those looks (and, of course, its reputation as a very capable truck) must have persuaded many people to want to own one. In fact, sales of the pick-up truck have continued to grow since its launch in January last year (although it was previewed in late 2018 at the KL International Motor Show). It accounted for 71% of MMM’s sales, with the remainder being the Outlander and ASX SUVs.

Although sales of new pick-up trucks in Malaysia fell by 21% in 2019, with the total volume of locally-assembled models dropping by 27.1% as companies scaled back production in the light of reduced demand, Mitsubishi’s Triton registered an increase of 2.4% (compared to 2018) during the year with 5,792 units sold. The higher volume also captured a market share that was 3.8% more at 16.5%.

The momentum has continued into 2020 with Mitsubishi Motors Malaysia (MMM) reporting that its January sales achieved an all-time high market share for the past 10 years at 22.8%. The company didn’t provide the actual sales volume and as the monthly report from Malaysian Automotive Association (MAA) is delayed, we can’t determine those numbers.

Additionally, MMM says the Triton was the model in the pick-up segment that achieved positive growth and, with over 4,300 units delivered, expanded its overall sales with a 1.6% increase from April 2019 to January 2020, comparing to the same period last financial year. MMM’s Financial Year calendar is from April 2019 to March 2020.

“We are happy that we closed 2019 and began 2020 strong with the Mitsubishi Triton that has managed to capture the hearts of Malaysians with the DNA of the best handling pick-up truck. With the achievement of ranking number one in JD Power 2019 Malaysia Customer Service Index (CSI), we are committed to deliver top-notch service to all our customers,” said Tomoyuki Shinnishi, Chief Executive Officer of MMM.

The Triton, imported as a CBU (completely built-up) model from Thailand, is available with 2.4-litre MIVEC and 2.5-litre turbodiesel engines. Customers can also choose either a 4×4 or 4×2 drivetrain. Prices start from RM79,890 and MMM gives a factory warranty of 200,000 kms (or maximum of 5 years).

Mitsubishi Triton sales rose in 2019 despite decline in pick-up truck segment

Mitsubishi Triton sales rose in 2019 despite decline in pick-up truck segment

Although accounting for 65% of the commercial vehicle segment, sales of new pick-up trucks in Malaysia fell by 21% in 2019, lowering the total volume to 35,121 units from 44,443 units in 2018. Likewise, for the models assembled locally, there was also a drop of 27.1% as companies scaled back production in the light of reduced demand.

While the decline was partly due to challenging economic conditions and uncertainty of projects continuing, the shift in consumer preference to SUVs could also have been a factor. While sales of new passenger vehicles grew by 1.2%, sales of new SUVS rose by 14.9% compared to 2018.

Market share rose to 16.5%
Despite the downturn in pick-up truck sales, Mitsubishi’s Triton model registered an increase of 2.4% (compared to 2018) during the year with 5,792 units sold. The higher volume also captured a market share that was 3.8% more at 16.5%.

“MMM will continue to provide the best-handling pick-up truck from our flagship model – the Triton Adventure X – to the Triton Quest 4×2 in order to meet our customers’ daily work and leisure requirements. We are confident of achieving our Triton sales target and that Mitsubishi Motors Malaysia will provide top-notch customer service to all its customers,” said Tomoyuki Shinnishi, CEO of Mitsubishi Motors Malaysia (MMM).

*A Mitsubishi Motors dealership in Sabah*

“Our achievement in 2019 included being ranked No. 1 in the J.D. Power 2019 Malaysia Customer Service Index (CSI) Mass Market Study. It was the second consecutive year for MMM to be ranked at Number One, while it has remained in the top three positions for 5 consecutive years,” Mr. Shinnishi said.

He added that in terms of sales, MMM was ranked among the top two in the 2019 J.D. Power Sales Satisfaction Index (SSI). “These results were a reflection of owners’ satisfaction which was experienced at the authorized service centres of the Mitsubishi Motors Malaysia network,” he explained.

Boost in sales helped by new generation
The growth in pick-up sales was attributed to the introduction of the new generation of the Triton which has contributed to 71.2% of the overall business of MMM. “We launched the new generation in January and besides the new ‘Dynamic Shield’ design concept, it has improved quality, advanced safety features and maintains the DNA of the best handling pick-up truck,” said Mr. Shinnishi.

“Subsequently, in November, we upgraded the range-topping Triton Adventure X and Triton AT Premium with more accessories. The company also launched the new Triton Quest and Limited Edition Triton Knight to complete the Triton line-up,” he added.

Mitsubishi Outlander and ASX — *Besides, the Triton, the Mitsubishi Motors range in Malaysia also includes the Outlander and ASX.*

The Triton, with prices starting from RM79,890, is the only pick-up in Malaysia with a long warranty of 200,000-km (or maximum of 5 years). It certainly reflects the confidence that MMM has in the quality and durability of the vehicles which are imported from Thailand in CBU (completely built-up) form.

Visit www.mitsubishi-motors.com.my for more information about the latest Triton and the location of authorised Mitsubishi Motors showrooms throughout Malaysia.

Limited edition Mitsubishi Triton Knight for same price as Triton Adventure X

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