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New Volvo 3S centre opened in Kota Kinabalu, Sabah

In its aim to increase its presence in the country, Volvo Car Malaysia has not forgotten East Malaysia. Last November, it appointed Sebangga Mitsinbo Sdn. Bhd as a dealer-partner in Sabah and recently, the same business partner opened a new 3S (Sales, Service & Spare Parts) centre in Kota Kinabalu, Sabah.

Sebangga Mitsinbo Sdn. Bhd. (part of the Sebangga Group and formerly known as Sebangga Auto) joins Volvo Car Malaysia’s network of 13 dealers across the country. It is the sole authorised Volvo car dealer for the state of Sabah.

“Volvo Car Malaysia and the Sebangga Group share the same vision of protecting what is important, which is why we are honoured to have Sebangga Mitsinbo as our 14th 3S centre in Malaysia. As a brand, we want to enable a dynamic driving experience for our Sabahan customers, as they journey on the road, in life and with the brand, while also caring for the planet through a more sustainable drive with Volvo Cars,” said Nalin Jain, MD of Volvo Car Malaysia.

“With the establishment of a 3S centre in Kota Kinabalu, it reinforces our commitment to make roads safer – our vision is that no one should be seriously injured or killed in a new Volvo car. With this partnership, our hope for this new dealership is to make premium, safe and quality vehicles accessible to the Sabahan community and from there, spur a movement of being safe on the road,” he added.

Volvo Retail Experience
Inspired by the brand’s Scandinavian-inspired ideals and heritage, the Sebangga Mitsinbo 3S Centre adheres to Volvo Car’s retail standard – the Volvo Retail Experience (VRE). The open space and minimalistic-but-functional furniture are part of the Volvo design language which creates a contemporary luxury experience.

The two-storey space features a showroom at the ground floor, a service centre, a Volvo Car Lifestyle Collection and an Accessories showcase. Volvo’s latest models will be on display and visitors can request for test drives of the XC40, XC60, XC90, S60 and S90.

Volvo XC40 — *XC40 – one of the Volvo models in the current range.*

“This partnership with Volvo resonates well with our vision, in that we, too, value life above all. With Volvo being the pioneers in automotive safety, we are proud to carry the brand under our group and continue to strengthen their position as well as our mutual goal in protecting what is important. The addition of this 3S centre here in Sabah is part of our journey together with Volvo to help make roads safer for passengers and vehicles,” said Dato’ Arif Ambrose Ng, Chairman of Sebangga Group.

“At Volvo Cars, we understand that the value, quality and accessibility of services are just as important as the car, which is why we remain committed to ensuring that all of our customers experience a seamless and premium journey of acquiring and owning a Volvo car,” said Mr. Nalin.

Another new Honda 3S Centre added to network in central region

The Klang Valley has a high concentration of vehicles, many of which are Hondas and over the years, Honda Malaysia has been expanding its dealer network to minimise distances owners and customers have to go to find an authorised dealership to buy a Honda or to have their vehicle serviced.

Recently, the network gained another 3S outlet in Shah Alam, Selangor, which is the 28th Honda 3S Centre in the company’s Central region. The new outlet, operated by Elmina Motors, is strategically located with easy access via Guthrie Corridor Expressway (GCE), New Klang Valley Expressway (NKVE), North-South Expressway (NSE) and the upcoming Damansara-Shah Alam Elevated Expressway (DASH).

Elmina Motors invested RM21.8 million in the new Honda 3S Centre which sits on an 85,377 sq. foot property. As a 3S centre, it offers complete sales and after-sales services to customers. Its service centre has 20 bays with specialised areas for jobs involving tyres and air-conditioning and electrical systems.

The facility meets Honda standards in all aspects and customers can also enjoy a variety of amenities such as comfortable lounges and complimentary wifi services. There is also free flow of food and beverages in the pantry area and a Kid’s Corner but these two areas are temporarily closed in view of the current RMCO (Recovery Movement Control Order) situation. All Honda dealerships adhere to the Standard Operating Procedures.

A surau is also available, along with car wash services and roadtax/insurance coverage renewal services.

“In view of the government’s strategies in resuming businesses, we believe the new Honda 3S Centre will contribute to Honda Malaysia’s effort to support the nation’s economy. The timing is opportune as it also provides another conveniently-located Honda showroom for customers to visit and test drive any Honda model, especially the three exciting models that we launched this year – the All-New Accord, New Civic and New BR-V. This is even more impeccable with the price reductions for Honda models after the announcement of the sales tax exemption by the government of Malaysia,” said Honda Malaysia’s Managing Director and CEO, Toichi Ishiyama.

Mr. Ishiyama believes the opening of the new Honda 3S Centre can support the increase in after-sales service intakes in the Selangor area. In 2019, the company recorded more than 647,100 service intakes in the Central region, a 5.4% increase from the service intakes in 2018.

“With such encouraging growth, Honda Malaysia is continuously working hard to improve in order to provide excellent after-sales services to further elevate customer satisfaction,” he said.

Sime Darby Swedish Auto Officially Opened to offer Volvo sales and aftersales services

Sime Darby and Volvo have been part of the Malaysian landscape for a long time, with the latter having begun selling its cars in the 1960s. Both companies have now established a partnership with the establishment of Sime Darby Swedish Auto at Sime Darby Motors City in Ara Damansara, Selangor.

The new dealership officially opened its Volvo 3S (Sales, Services & Spare Parts) Centre today with the aim of delivering the brand’s vision to the market and bolster customer confidence. According to Nalin Jain, MD of Volvo Car Malaysia, the Swedish automaker has been continuously looking to expand its presence nationwide with a like-minded partner.

“Building off our accomplishments in 2018 and further growth in 2019, Volvo is set to have a great 2020. The partnership we have with premium dealers such as Sime Darby Swedish Auto is the key to expanding the Volvo brand’s Swedish-inspired ideals and heritage especially within regard to its retail experience, new car sales and customer service improvement. There is an amazing potential,” he said.

The new 4-storey state-of-the-art Volvo 3S Centre adheres to Volvo Car’s retail standard – the Volvo Retail Experience (VRE). It is also the first 3S Centre to be equipped with a VR Studio (Virtual Reality Studio) and a ‘Reception at the Counter’ bay.

The 3S Centre was designed to deliver a contemporary luxury experience featuring a showroom at the ground floor and a service centre (with car detailing area) spread across the second and third floors. There are 8 repair and service bays, with a wheel alignment and balancing zone located on the fourth floor.

All customer parking bays have a designated Electric Vehicle Charger which aligns with Volvo’s goals for environmental sustainability through the introduction and promotion of clean energy technologies.

Commenting on the new partnership, Andrew Basham, MD of Sime Darby Motors, the automotive division of Sime Darby Berhad, said: “From the start of our relationship with Volvo Cars Malaysia, it was imperative that we focus on delivering peak customer satisfaction and this is reflected in the many offerings at our 3S centre”.

Mr. Basham added that the partnership with Volvo is a meeting of minds, as the principles of sustainability of Volvo are perfectly aligned to that of Sime Darby Motors. “We are going digital and just one way this is expressed is through our Digital Silent Salesman (DSS) platform which means that even price lists will be shared digitally,” he said.

Sime Darby Swedish Auto completes new 3S centre, to officially open on February 20, 2020

Sime Darby Swedish Auto Sdn Bhd, which was appointed Volvo Car Malaysia’s dealer-partner in October last year, has completed its new 3S (Sales, Service & Spare Parts) Centre for Volvo customers. To be officially opened on February 20, 2020, the brand new facility is located at Sime Darby Motors City in Ara Damansara, Selangor.

Besides drawing inspiration from the brand’s Scandinavian-inspired ideals and heritage, the 3S Centre also adheres to Volvo Car’s global retail standard – the Volvo Retail Experience (VRE). It is the first 3S Centre to be equipped with a VR Studio (Virtual Reality Studio) and a Reception at The Counter (RATC) Bay. The 4-storey centre also boasts of being the first fully air-conditioned workshop in Malaysia.

While the showroom is situated on the ground floor, the layout differs from traditional retail facilities in that the service centre is on the upper floors. The service centre, which has a car detailing area, is spread across the second and third floors, while a wheel alignment and balancing zone is located on the fourth floor.

There are 14 repair and service bays, of which two are specifically RATC Bays. All customer parking bays will also be equipped with an Electric Vehicle Charger.

RM11 Million Perodua 3S Centre Opens In Sg. Buloh

A new Perodua 3S Centre has officially opened for business in Saujana Utama, Sungai Buloh, catering for the sales, service and spare parts needs of customers and residents in the vicinity.

Deputy Minister of International Trade and Industry Datuk Haji Ahmad Maslan signing the plaque to commemorate the opening of Yusmanida Auto Sdn Bhd’s new Perodua 3S centre in Sungai Buloh. Looking on is (from left to right): Perodua Sales Sdn Bhd Managing Director Dato’ Dr Zahari Husin Perodua President and Chief Executive Officer Datuk (Dr) Aminar Rashid Salleh, Yusmanida Auto Sdn Bhd Executive Chairman Tuan Haji Ir Yusoff Daud, Malaysia Automotive Institute Chief Executive Officer Dato’ Madani Sahari, and Yusmanida Auto Sdn Bhd Managing Director Tuan Haji Sarizal Yusman Yusoff.

Owned and operated by authorised dealer Yusmanida Auto Sdn Bhd, the outlet occupies a built-up area of 16,000 sq ft on a total land area of 45,000 sq ft, and is staffed by a total of 65 employees including 30 sales advisors and 12 service advisors.

The opening of the outlet was officiated today by Deputy Minister of International Trade and Industry Datuk Haji Ahmad Maslan. Also in attendance were Malaysia Automotive Institute (MAI) Chief Executive Officer Dato’ Madani Sahari, Jeram State Assemblyman Dato’ Haji Amiruddin Setro and Perodua Sales Sdn Bhd Managing Director, Dato’ Dr Zahari Husin.

Also in attendance were Malaysia Automotive Institute (MAI) Chief Executive Officer Dato’ Madani Sahari, Jeram State Assemblyman Dato’ Haji Amiruddin Setro and Perodua Sales Sdn Bhd Managing Director, Dato’ Dr Zahari Husin.

“Yusmanida Auto has been a Perodua dealer since 2003, previously operating a sales outlet on Jalan Meru, Klang,” said Perodua President and Chief Executive Officer Datuk (Dr) Aminar Rashid Salleh.

Yusmanida Auto Sdn Bhd Managing Director Sarizal Yusman Yusoff said that the RM11 million 3S outlet began construction in August 2016. Building completed in April 2017 ahead of the start of operations in September 2017.

Yusmanida Auto’s new Perodua 3S centre is located at Wisma Yusmanida, Lot 28808, Persiaran E1/1, Seri Pristana, 47000 Saujana Utama, Sungai Buloh.

Perodua now has a total of 186 sales and 183 service outlets in Malaysia, as well as 24 Body & Paint outlets.

New Porsche Centre Opens in Penang

Sime Darby Auto Performance (SDAP) has officially launched the new 3S Porsche Centre Penang on 16th March 2017. The 35,575 sq ft facility is located along Jalan Baru in Seberang Perai and can be accessed from Penang island with the use of the first Penang bridge.

The RM15 Million facility boasts impressive capabilities such as a showroom with a capacity to display 10 cars, two air-conditioned dialogue bays and an after sales reception equipped with a Carrera Lounge. The service section of the facility features 9 service bays and a warehouse for spare parts. A welcomed addition to the centre is the Porsche Driver’s Selection shop where visitors are able to shop for their favourite Porsche branded apparel, personal accessories and toy models.

Speaking of the new facility, Arnt Bayer, Chief Executive Officer of Simer Darby Auto Performance, said, “We are thrilled to be moving into Penang with our third Porsche Centre in Malaysia.” He later added, “This new 3S Porsche Centre will enable us to deliver a higher level of customer satisfaction and a unique ownership experience for all Porsche owners and enthusiasts in the northern region.”

Martin Limpert (above, right), Managing Director of Porsche Asia Pacific, said: “The new Porsche Centre Penang marks another milestone for the Porsche growth in Malaysia and is a bold statement of SDAP’s commitment. I strongly believe in the long-term potential for Porsche in Malaysia and I am convinced that this latest addition to the Porsche dealer network will support our growth path and assure an outstanding customer experience.”

If your pockets are deep enough to own a Porsche and you happen to be in Penang, take the time to visit this impressive facility to enjoy all the ammenities that the centre has to offer.