Although inter-state and inter-district travel has been stopped with the new Movement Control Order (MCO) in selected states (from January 13 until January 26 2021), PLUS Malaysia Berhad is maintaining its services and facilities as before, while adhering to Standard Operating Procedures (SOPs).
“The PLUS highways are critical linkages of the nation and PLUS is highly cognizant of its preparedness to serve and provide the highest level of safety to all who urgently have to use our highways either to transport essential goods or for business during these times,” said the Managing Director of PLUS, Datuk Azman Ismail.
According to Datuk Azman, PLUS is also assisting the police in setting up roadblocks at major toll plazas in MCO affected states as inter-district travel is currently restricted to curb the spread of the COVID-19 virus.
Facilities open but no dine-in
During the first MCO last March, facilities at the Rest & Service (R&R) areas were shut down, except for petrol stations, but this time round, they will remain open. Those which are located under MCO states (Penang, Selangor, Kuala Lumpur, Putrajaya, Melaka and Johor) will be open from 6 am to 8 pm daily but sitting down for meals is not permitted. Customers will have to take their food away and consume them in the car or elsewhere. It is advisable to use the pre-order function in the PLUS App, which enables ordering of meals from selected R&Rs for takeaways.
The operating hours for R&Rs and lay-bys in CMCO states (Perak, Negeri Sembilan, Kedah and Terengganu) will be from 6 am to 12 midnight and dine-in is allowed. However, strict physical distancing and other SOPs must be observed.
Suraus at all PLUS R&Rs, lay-bys and toll plaza lay-bys will be open. However, the surau operation is subject to further direction by the Islamic Religion Department under the respective states or districts.
Have enough balance for toll
“We urge highway users who have to travel on urgent matters to plan their journey properly and ensure that their Touch ‘n Go card and e-Wallets are sufficiently reloaded to minimize disruptions and need for physical interactions at the toll plazas,” said Datuk Azman. Those who have insufficient card balance at the toll lane are advised to press the intercom button for assistance.
Under the new normal practised by many organisations that manages premises which are open to public, customers are denied entry or transactions if face masks are not worn. As such, PLUS asks the same of its customers to wear a face mask and comply with the SOPs when interacting with its frontliners who serve them.
“This will ensure the safety of both our customers and our frontliners in line with the #KitaJagaKita objective,” he said.
If there is a breakdown along the highway, PLUSRonda patrol units will come and help at any time of the day or night. To contact PLUS, call 1800-88-0000.
The Movement Control Order (MCO) will be introduced again in Malaysia from January 13 and is set to run for 2 weeks until January 26 2021. Whether it will be extended will be decided at a later time. However, the MCO will not apply to every state and the strictest conditions will apply to Pulau Pinang, Selangor, WP Kuala Lumpur, Putrajaya, Labuan, Melaka, Johor dan Sabah.
Inter-district travel will not be permitted (there will be roadblocks) and the range of travel will be a maximum of 10 kms from the home. Only two persons from the same household can travel in the vehicle for the purpose of buying essentials or food.
Kedah, Perak, Negri Sembilan, Pahang, Kelantan and Terengganu will be under CMCO, while Perlis and Sarawak will be under RMCO, during the same period.
During the MCO, employees of most sectors, except those in essential services, are required to work from home, but 30% of employees in a company (in the management category) are permitted to work in their office if they wish. Employers are allowed to determine those from a support group who can also come in to work.
Movement is limited and people are urged to remain at home as much as they can. However, as before, they can still travel to supermarkets and restaurants to buy essential items and food. Dine-in will not be permitted, so either pick up your orders or use a food delivery service. Hawkers will still be allowed to do business but in all cases, social distancing and other SOPs the public should be familiar with will apply. Please observe them.
Those who have special need to travel to hospitals or medical facilities may do so, and scheduled operations are still allowed to carry on. However, SOPs must be strictly observed.
Social activities in MCO states are banned, which means any event with public gatherings, including wedding receptions and group sport activities. Seminars and conferences are also not permitted. This means that Thaipusam festivities and processions are not allowed in all states, except for Perlis and Sarawak.
However, recognizing that being isolated at home could be detrimental for mental health, people are allowed to leave their houses to carry out recreational activities only with members of their households. If exercising, it is important to be at least 2 metres apart and if company is needed, only one other person should follow. Cyclists are also asked not to cycle in groups.
Much of the Klang Valley (Selangor and WP Kuala Lumpur) will continue to be under the Conditional Movement Control Order (CMCO) which has been in force since October 14. Penang can resume its Recovery MCO (RMCO, except for the sub-districts of Barat Daya and Timur Laut which will be under CMCO until December 20. Other states and regions will have varying levels of MCO depending on the number of cases.
Speaking on behalf of the National Security Council, Senior Minister Datuk Seri Ismail Sabri Yaakob said that, from Monday December 7, there will be no roadblocks at state borders as the public can travel between states.
The number of passengers in vehicles will also not be limited to two or three but depend on the permissible seating capacity of the vehicle. A 7-seater can therefore have 7 people on board and will not be stopped by the police. This should be a relief for those with big families who wish to go out together although restrictions are still in force at restaurants with regard to the number of people at a table.
What is important is to practice social distancing and not gather in groups, and to wear a face mask when in public areas. You should also make it a point to use hand sanitizer frequently and wash your hands with soap and water as well. Do make it a point to have your temperature checked, and scan the QR code or provide your contact details at shops or other places as this is important information in case contact tracing is necessary. You would want to know of a possible case at a place that you had visited, wouldn’t you?
Finally, the restriction on interstate travel will end on June 9, coinciding with the ending of the Conditional Movement Control Order (CMCO) as scheduled. Announcing this today, the Prime Minister said that travel restrictions would only apply to areas which are under an Enhanced Movement Control Order (EMCO). These would be places which have a high number of COVID-19 cases and the authorities need to prevent further spread by limiting movement in and out of the areas.
From June 10 (Wednesday), the Recovery Movement Control Order (RMCO) will replace the CMCO and Malaysians will be able to carry out almost all activities – including having their hair cut. Most economic sectors have been allowed to resume operations, along with the lifting of restrictions on most social, educational and religious activities (some in phases). The RMCO will run till August 31, 2020.
However, the Prevention and Control of Infectious Diseases (Measures within the Infected Local Areas) Regulations 2020, which gives legal power to enforce necessary actions remains in effect. It was gazetted on March 18 when the MCO started and provides for penalties for offences committed as well as the introduction of Standard Operating Procedures.
As the situation showed signs of improving, some restrictions ended or were modified although interstate travel remained prohibited except for 4 days when those trapped in other towns when the MCO started were permitted to travel back to their places of residence.
Balik kampung for Hari Raya was prohibited
The prohibition on interstate travel was particularly frustrating as it was on during the Hari Raya festive period. The government made a firm decision to not allow the usual ‘balik kampung’ journeys and while most Malaysians complied, there were many who tried to sneak across borders. They were unwilling to understand that the prohibition was to prevent spread of the coronavirus, which some may have been infected with without knowing it.
The freedom to drive anywhere in Malaysia again will certainly be welcome, especially for those who have missed their usual Sunday drives through the countryside. Perhaps this episode should also make us appreciate the freedom we have to do things which we enjoy, in safety. In some countries where there are wars, movements are limited and we have had a short experience of such a condition. Hopefully, we don’t have to go through it again.
Risk is less but threat remains
Meanwhile, the RCMO signals another phase towards normalizing life in Malaysia but it does not mean the threat of the COVID-19 coronavirus is gone. It is lessened but the risks are still there with 1,531 active cases. Failure to continue observing the recommended practices such as social distancing (minimum of 1 metre apart), washing hands frequently and using facemasks in crowded areas can result in transmission of the coronavirus. Anyone can be infected but it is the older folks who are at higher risk, as well as those already having certain health problems. COVID-19 is very vicious and those who are weak or with weak immune systems won’t be able to fight against it to recover.
As we move out of the CMCO, PISTON.MY would like to express our deepest gratitude to all the frontliners, especially those at hospitals, who have put themselves at risk in trying to help and treat infected patients. Let’s not waste their efforts and sacrifices. Now the responsibility to prevent a return of the pandemic in Malaysia is for all of us to take on and we should not become complacent.
It’s been almost 70 days that Malaysia has had the Movement Control Order (MCO) which has restricted movements besides other activities nationwide. In the earliest days, the conditions were very strict and while it was permitted to travel out of the home for the purpose of buying food or essential items, or seeking medical attention, only one person was allowed in the vehicle (except in emergency cases).
The concern then was about the spread of the COVID-19 coronavirus and the measure was necessary to stop transmission. Roadblocks were set up to check on vehicles and many people got into trouble for not following that order. It presented some problems for some families where the wife – who usually did the shopping – might not know how to drive so husbands had to learn how to find things at supermarkets!
By the end of April, the conditions were relaxed a bit (although a 10-km limit was set for the distance of travel), and two persons were allowed in the vehicle. They had to be family members and living in the same household. This made sense since they were already staying together.
Within a short time, up to 4 persons were allowed to travel together in the vehicle and again, the condition was that they must be family members living in the same household. For taxis, however, the number of passengers was still restricted to two persons.
With things improving – as evident by declining numbers – the government began easing restrictions and even allowing businesses to resume operations. Today, it has been announced that the 4-people-per-vehicle ruling will be removed with effect from tomorrow (Wednesday May 27). Vehicles can now carry as many as permitted so those with MPVs can now take the whole family out. Yes, that condition remains – they must all be family members from the same household.
CMCO is still on
Many people don’t realize that the MCO – now Conditional Movement Control Order or CMCO – is still active. Though life seems ‘normal’, people are still required to remain at home unless they must go to work or do essential shopping. Cruising around town to ‘makan angin’ is actually not permitted and gatherings are also forbidden.
For this reason, the authorities were very firm on the conditions for the Hari Raya holiday period. Apart from prohibiting interstate travel, which meant no ‘balik kampung’ journeys. Visits were only allowed on the first day of Hari Raya and the traditional Open House was discouraged. For those who had to have it, they could only have up to 20 people in their home at any one time – and that number was dependent on the size of the home because of social distancing requirements.
Hari Raya Aidilfitri (expected to fall on May 24) is approaching but this year, with the seriousness of the COVID-19 pandemic and the need to stop its spread, the government has declared that the traditional ‘balik kampung’ journeys cannot take place. There are great risks in allowing thousands to travel around the country as some may be carriers of the virus which has so far caused 114 deaths from almost 7,000 infected cases.
Malaysia is fortunate not to have the thousands of deaths that have occurred in some other countries and while the pandemic won’t completely end for some time, it is at least moderated to some extent in this country. That’s thanks, in a large part, to the hard work and sacrifices of the frontliners, especially those in hospitals.
Also helping to ‘flatten the curve’ of infections was the introduction of the Movement Control Order on March 18. The aim of the MCO is to cut the transmission of the virus by restricting contact and interaction among the population. Overnight, the country was virtually shut down as people were told to stay at home and the police and army were ordered to enforce the regulation strictly.
The MCO included a prohibition on interstate travel because it makes things more difficult to trace the movements of virus carriers who may bring it to their hometowns that might not have been affected in the first place. Contact-tracing is a crucial part of suppressing the spread as people who have been in contact with the carrier will be quarantined so they do not pass it on to others.
The prohibition on interstate travel is still on and the only exception was during four days recently when special permission was given to allow those who had been trapped in other places to return to their homes in other states. And that too required application and approval by the police who checked for valid reasons. Other than that, only in emergency cases will permission be granted, and the police are firm on this.
On many occasions, announcements have been made to remind people that they should not make any ‘balik kampung’ trips. By now, no Malaysian should be unaware of this restriction and yet, it appears that there are people who are desperate to travel to their hometowns. But there are roadblocks and if they have no authorization letter, they will be made to turn around. If they make things difficult, they could also get charged for not complying with the MCO which carries a RM1,000 fine and/or a jail term.
In fact, the police have reported the number of people trying to cross state lines increasing and they must be getting fed up with such law-breakers. Now they have announced that they will also be conducting checks in certain areas where there are many vehicles outside homes (a sign that may suggest many returnees) and owners of vehicles with registration plates from other states. It is an unnecessary waste of time as they have many other more important duties to carry out.
According to the Health Ministry, around 14% (971) of the total number of Covid-19 cases have a history of inter-state travel, meaning the infected persons brought the virus from one state to another. “About 18 clusters, from a total of 48 clusters recorded in the country, are linked to activities which involved crossing state borders. Ten of these clusters are still active,” said the Director-General at the Ministry of Health, Datuk Dr. Noor Hisham Abdullah, who is troubled by the number.
The implications of carrying the virus to the homes of parents or relatives in another state just don’t seem to be understood enough. It is known that older people are more vulnerable and can be seriously affected by the virus. It is known that there are some people who may not show symptoms of the virus immediately but they are already spreading it. If these senseless people who insist on going to the homes of their elders cause them to be infected and die, how will they ever live with that?
Yes, it is understandable that the family should be together on Hari Raya but these are extraordinary circumstances and as many say, there will still be other years to celebrate together. Carry the virus home and you may never celebrate with some of those loved ones again.
As Datuk Dr. Noor Hisham has warned, unless there is good compliance with the MCO/CMCO, the restrictions will have to remain in place. In the eyes of the Health Ministry, there is still a lot of non-compliance when so many are trying to ‘balik kampung’ even though they are not allowed to. Because of these people, the rest of us have to continue to endure restricted movements. Please do not be selfish and just stay in your state.
Like all companies which have been permitted to resume operations after a lengthy shutdown due to the Movement Control Order (MCO), the Bermaz Auto Group has to comply with Standard Operating Procedures for the protection of customers as well as the company’s employees.
The safety standards set by the Ministry of Health will be fully adhered to, particularly in the ‘last-mile’ service to customers. To achieve this, Bermaz will provide Mazda Contactless Service where human contact is minimized.
Two ways to get vehicle serviced
Mazda Contactless Service comes with the choice of Collect & Deliver Service or Mobile Service. The Collect & Deliver Service is available at selected service centres via appointment. The location of the vehicle should be within a radius of 10 kms of the service centre. The Mobile Service, available since 2017 in certain areas, brings the service centre to your doorstep but an appointment is required. Before and after service work, Bermaz personnel will disinfect the interior of the vehicle.
Extension of warranty/free service
Understanding that these are challenging times, Bermaz wants to give its customers flexibility so the company has extended its warranty and free scheduled maintenance for those affected by the restrictions of the MCO. The extension accorded will be equivalent to the same period of time as the MCO being in effect.
A message from the Executive Chairman
“We are now in an unusual situation, caught in a global pandemic, a time that none of us have ever experienced before. We are now under the Movement Control Order to ensure Social Distancing. I am sure this will put a lot of stress on us and our families because we, as humans, our activities are always centre around family, friends, and colleagues. But we know this is necessary to ensure we curtail this epidemic in our community and reduce the contagion effect,” said Dato’ Sri Ben Yeoh, Executive Chairman of Bermaz Auto.
“We stay at home and practice social distancing but always remember to spread love and care, through constant contact with the people we love. Connectivity can still be practiced even when we are distancing. Modern technology has allowed us to practice the varied uses of mobile devices and their platforms, internet and computer devices. We will pull out of this crisis stronger and more resilient in the future,” he added.
For more information or assistance, visit www.mazda.com.my.
Click here for other news and articles about Mazda and Bermaz Auto.
Today is the final day of the special exercise under Gerak Malaysia which has allowed those stuck in other places during the Movement Control Order (MCO) to return to their homes. The MCO, now changed to Conditional Movement Control Order (CMCO), forbids interstate travel but a special one-time provision was made from May 7 to 10 to allow such travel.
Over 500,000 applications were received by the police via the Gerak Malaysia mobile app for approval to do interstate travel. Of this number, by the time the exercise started, there were 226,181 approvals given to motorists in all the states in Peninsular Malaysia. A schedule was prepared with travellers from different states designated specific days during the 4-day period.
Traffic flow has been smooth, and no incidents were reported. However, the police set up a number of roadblocks along the highways to conduct checks. The QR code that was sent to the applicants had to be shown to allow them to continue their journey.
No more interstate travel after midnight today
The interstate travel ends at midnight tonight for the last batch of travellers from Negeri Sembilan, Selangor and Terengganu. However, applications can still be made via the Gerak Malaysia app (or at police stations) for consideration in special cases (eg to attend a funeral) , including work reasons. The Prime Minister today also said that for married couples where the husband and wife are working in different states, permission can also be granted for travel.
However, unauthorised movements across state lines are not permitted and the usual balik kampung journey is not allowed. Nevertheless, things have been relaxed it was also announced today – along with the extension of the CMCO for another four weeks – that visits to homes during Hari Raya will be permitted as long as they are within the same state. Visitors should not number more than 20 at a time and practices such as social distancing (1 metre apart) and use of face masks are expected. Providing hand sanitizers for guests would also be a good idea although many people carry their own nowadays.
Gradual relaxation of regulations
The regulations under the CMCO have been gradually relaxed and with many businesses allowed to resume operations at full capacity, traffic volumes on the roads have increased. There is no longer a 10-km limit to travel distance except for areas under the Enhanced MCO where movement in or out is strictly not permitted.
Up to 4 persons are allowed to travel in a private vehicle provided they are from the same house. When the MCO was introduced originally, only one person was allowed in the vehicle. With the current ruling, it makes things easier for people, especially those who may require assistance from others when buying food or other things. It is also beneficial to couples who have been sharing a car to go to work; prior to this change, it was suggested that one person use public transport which incurred extra cost daily at a time when many face financial challenges.
Car companies re-open outlets
Most car companies have received approval from MITI to resume operations and are progressively doing so. They are required to follow Standard Operating Procedures (SOPs) for the protection of their customers as well as staff so things will be different now. Some service centres report an influx of vehicles as they have been overdue for scheduled servicing. Owners are asked to call first to make an appointment and walk-ins will not be entertained. Measures such as social distancing and contactless transactions are carried out at public areas.
The extension of the CMCO until June 9, 2020 may be greeted with dismay by many. Understandably, everyone wants things to get back to normal and the end of the CMCO would signal that. Unfortunately, ‘normal’ is not going to be the same as before and even though the number of persons infected with COVID-19 may decrease, the threat remains and the public must continue to be on guard and be responsible enough to follow the measures recommended by the Health Ministry.
Tomorrow will see the beginning of the special exercise to permit people who have been stuck in other places to return to their homes in the cities. It’s a 4-day exercise with specific days for travelers from different states. It is only for those who want to return to their homes, and not for enjoying a long drive because interstate travel is still officially forbidden under the Movement Control Order (MCO).
To ensure people do not abuse the allowance to travel, there will be roadblocks along the highways and checks will be made on motorists. Although the police had earlier said that there is no need to wait for an approval message after submitting their application via the Gerak Malaysia mobile app, they now say that a QR code wil be sent after submission of particulars through the app. This QR code can then be quickly scanned at roadblocks to verify the person’s details.
The police also say that the mobile app must be updated to a new version. This means that information, especially the town origin and destination, must be entered again. After this is done, the QR code will be sent which signifies approval for travel. So be sure to do this tonight.
For those who have no smartphone access, they can get a document from a police station to verify their travel plans, and this can be shown at roadblocks.
Click here to go to the Gerak Malaysia page
Click here to download the Gerak Malaysia apps
Click here for FAQs on interstate travel (BM only)
While the exercise is for those wishing to return home, we understand that there are also provisions for 2-way trips. These are cases where, for example, a parent may have to go to another town to fetch children from grandparents’ homes to bring them back. All family members aged 16 years and older must submit their details separately via the app.
The schedule of travel for the 4 days starting from May 7 as follow:
May 7 (Thursday): travel permitted from Kuala Lumpur to other states.
May 8 (Friday): travel permitted from the states of Perak, Johor and Kelantan.
May 9 (Saturday): travel permitted from Perlis, Kedah, Penang, Melaka and Pahang.
May 10 (Sunday): travel permitted from Selangor, Negeri Sembilan and Terengganu.
Remember that the R&R facilities are closed, except for the toilets, so bring along essentials. Nevertheless, you can still pick up stuff at petrol stations and reload your toll card if necessary. Should you stop along the way, be sure to observe social distancing and not gather in groups, which is not allowed during the MCO.
We wish everyone making the journeys a safe trip.
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