One of the biggest automakers in the world, Volkswagen, has made the decision to stop using touch controls in its cars. Customers prefer classic knobs and buttons to operate different aspects of their vehicles, according to the company.
This choice was made following years of testing touch controls, which were viewed as a method to update the driving experience. Volkswagen has discovered that many consumers, however, find it challenging and distracting to utilise touch controls while driving.
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