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Edaran Tan Chong Motor

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Nissan owners who require maintenance service or other work done on their vehicles can now visit their nearest Tan Chong Ekspres Auto Servis (TCEAS) outlet. According to Edaran Tan Chong Motor (ETCM), 10 of the authorised Nissan service centres have received approval from the Ministry of International Trade and Industry (MITI) and relevant local councils to resume operations.

The company stresses that appointments must be made beforehand. Once an appointment is confirmed, owners can drop off their vehicle at the service centre. They are not allowed to wait at the service centre.

Nissan engine

Appointments can be made using the Nissan DriveOn mobile app, TCEAS website, Nissan Customer Care Centre hotline at 1800-88-3838, or directly calling the service centres listed below. Owners are also advised to select the nearest service centre to them abide by the travelling regulations of the Movement Control Order.

The following are the TCEAS outlets which are now operating:

TCEAS
Note: The service centres will be closed during Public Holidays.

As a health and safety precaution, TCEAS will practise temperature checking and social distancing for all service centre staff as well as customers. Face masks and gloves and hand sanitizers will also be freely available to customers. Frequent disinfecting will be carried out at the service centres and all vehicles will undergo disinfecting before and after service. Contactless payments are encouraged.

ETCM says that TCEAS service centres in other locations will resume operations in stages. Owners can find the latest information at www.tceas.com.my or by calling 1800-88-3838.

Use the new Nissan Online Showroom to start your purchase process today

Social distance

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With the Movement Control Order (MCO) in force, people cannot go to car showrooms as they are closed and movement is also restricted. This will be the case until April 28, 2020, the new date for expiry of the MCO which was announced today.

This presents a challenge for many companies, including those selling new vehicles. Virtually all companies have websites to present information to customers and now a number are also setting up ‘showrooms’ online.

Nissan Showroom Online

The latest is Edaran Tan Chong Motor which has today launched its Nissan Online Showroom.  While the website at www.nissan.com.my has comprehensive information, the complementary Nissan Online Showroom is more focussed on addressing customer enquiries relating to vehicle purchases.

Ar the Nissan Online Showroom, interested customers can submit an online form to make further sales enquiries or request for vehicle booking arrangements with just a few simple clicks. Within 24 hours of submission, a dedicated Nissan sales representative will be in contact with them.

Nissan Online Showroom

What this means is that many of the processes of buying a new vehicle can be done during the MCO period so that when it is over, it may be possible to get the new vehicle quickly.

Additionally, doorstep test drive appointments can be made and will be carried out when the MCO ends.

Edaran Tan Chong Motor offers warranty extension for Nissan vehicles

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Edaran Tan Chong Motor Sdn. Bhd. (ETCM) today announced that the warranty of all Nissan vehicles distributed and sold by the company will have an extension of 30 days from the last day of the Movement Control Order (MCO) period, if the warranty expiry date falls within the period that the MCO is on.

The existing warranties will remain valid, even if the preventive maintenance service schedule intervals cannot be performed during this MCO period.

Nissan engine

Customers are encouraged to reschedule service appointments within 30 days after MCO is lifted in order to keep their vehicle warranty active. Appointment rescheduling can be done via the DriveOn mobile app, Tan Chong Ekspres Auto Servis Sdn. Bhd. (TCEAS) website, Call Centre or direct booking with TCEAS Service Centres (after the MCO expires).

To cater to the anticipated surge of service appointments after the MCO period, TCEAS will extend its business operation hours from Monday to Friday, 8.30 am up to 8.00 pm. In Kelantan and Terengganu, the operating days will be from Sunday to Thursday.

Nissan

ETCM had also earlier informed its customers that while all its sales and aftersales outlets will remain closed in accordance with the MCO, Roadside Assistance and Towing services will still be available to assist in an emergency. However, if the vehicle is towed to a service centre, it will have the remain there as repair work cannot be undertaken during the MCO period.

For more information, roadside assistance or towing services, members of the public may call 1800-88-3838, or visit www.nissan.com.my.

StayAtHome

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This has been a decade of change in the motoring landscape, for the carmakers, the industry as a whole and also motorists. Concerns about the environment and safety have forced the manufacturers to be serious about ‘electrification’ of their products to drastically reduce emissions, and add more safety systems. At the same time, pressures from an increasingly competitive market mean that costs have to keep going down to stay competitive.

For motorists, competition in the market is good, of course, as it means that they have more choices, better deals and more affordable prices. However, times have changed too and priorities are different because of uncertainties of the future. Saving to buy a home is still important to many but the second most expensive purchase – a car – is no longer that important.

Nevertheless, while the public transport system continues to improve, having a car is still a necessity for many people but they don’t necessarily need outright ownership of it. In fact, a recent study has found that to be the case, with 51% of Malaysians (who participated in the survey) saying that they did not need outright car ownership and would be fine with long-term ‘rental’ of vehicles for personal transport.

A new mobility solution
Renting vehicles in its traditional form is expensive but what if there is some way where a company can offer a ‘subscription’ to use the car over a long period. It’s a different approach to car ‘ownership’ and now it’s available to Malaysian consumers as a new mobility solution.

Nissan Subscription Plan

Known as the Nissan Subscription Program (NSP) and offered by Edaran Tan Chong Motor, this new approach can prove to be more advantageous than the traditional hire-purchase (H-P) way of buying and owning a new car. It removes the long-term commitments (up to 7 years these days) of having to pay instalments and being stuck with the same old car over a long period. With new models coming out all the time, having the flexibility to change more frequently would be more desirable for today’s consumers.

Beyond just removing the commitment, the NSP also has other advantages, one of them being no requirement to provide a hefty downpayment at the start. There is the full factory warranty, of course, and all maintenance costs are also covered by the NSP. Sounds great, doesn’t it? And when you work out the costs between a conventional H-P loan and the NSP, there are meaningful savings so your hard-earned money can be used for more important things in life.

Savings of almost RM48,000
Taking the latest Nissan X-Trail HYBRID as an example, the savings can be almost RM48,000 when compared to all the costs involved in a 5-year H-P loan and a 3-year Nissan Subscription Plan (the chart below shows the detailed costing). More importantly, for those who have had concerns about replacement of the battery pack, this too is covered under the maintenance provision, so it won’t be a cost to worry about at any time.

Nissan Subscription Plan

The NSP is also available for the all-electric Nissan LEAF and just as with the X-Trail HYBRID, all maintenance costs are covered over the entire 3-year period of the subscription. Besides saving RM6,800 over 3 years, compared to the costs for a 5-year H-P loan, there’s also no worry about the costs relating to the battery pack.

There are some terms and conditions to the NSP but generally, the main thing is that consumers now have an easier way to maintain personal mobility. At the end of the subscription period, the car can be returned to ETCM or purchased at an agreed price. For those who dislike the hassle of having to sell off their car, the NSP takes that hassle away.

Change every three years
And for those who like to have the latest cars in their driveway or porch, this approach allows them to change their car every 3 years… certainly more frequent than most Malaysians! That’s usually the interval when manufacturers will introduce either the next generation of a model or an updated version.

Nissan Subscription Plan

The NSP is available for periods of 2 or 3 years, with monthly rates starting from RM1,800 for a Nissan X-Trail HYBRID. There are also plans customized for non-Malaysian citizens who may be working in the country and require a car. The NSP can be a more convenient way for them and when they are ready to leave, ETCM can offer them a hassle-free and quick process.

Interested in using the Nissan Subscription Plan for your next car purchase? All you need to do is visit any authorized Nissan dealership and make an application. Within 7 days, when the status of the application is known, payment of the security deposit (refundable), first month’s subscription and insurance premium can be made. Thereafter, depending on vehicle availability and the necessary registration processes, delivery should be within 2 weeks.

For more information on the Nissan Subscription Plan or to locate an authorized Nissan dealership, visit www.nissan.com.my.

Edaran Tan Chong Motor Sdn Bhd (ETCM), as one of the original Malaysian car companies, has always cared about its customers in Malaysia. While much of its customer care has been centered around ownership of Nissan vehicles, it has also looked for other ways it can offer value-added services and benefits to being a Nissan owner.

The latest initiative is FWD Protect Direct, a new collaboration with FWD Takaful Berhad (formerly known as HSBC Amanah Takaful (Malaysia) Berhad) which provides Direct family takaful protection plan with a total coverage of RM100,000 – at no extra charge.

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Since plan for entire family
Available with new Nissan X-Trail and Serena S-Hybrid models, the 1-year complimentary scheme is an online takaful plan that offers pure protection for the entire family in a single plan. There are options for individual, couple, family (up to two children) and single parent (up to two children) plans to suit different family needs. With only one certificate, it saves the customer from having to manage multiple takaful certificates for the whole family.

Customers who purchase and register a new X-Trail or Serena S-Hybrid from by April 30, 2020 will receive a FWD Takaful promo card with a unique code and details on how to redeem their complimentary 1-year takaful coverage online. Redemption has to be done before May 30, 2020.

Nissan

Instalments from RM749
Additionally, ETCM offers attractive monthly instalment plans for Nissan models from as low as RM749 for the Almera, RM958 for a Navara, RM1,275 for the X-Trail and RM1,295 for a Serena S-Hybrid.

10 lucky customers may also stand a chance to win CUCKOO Healthy Home Appliances worth up to RM60,000 when they purchase and register any Nissan model during the month of February 2020.

Experience the various Nissan models at the Nissan Test Drive Carnival over the 2 weekends (February 15/16 and 22/23) at selected ETCM showrooms across the nation. At each showroom, there will be special deals, fun-filled activities and a chance to win attractive prizes too. The chart below shows where the event will be during the two weekends.

ETCM

For more information, visit www.nissan.com.my or call the Nissan Customer Care Centre hotline at 1-800 88 3838.

Additional choices in Nissan X-Trail range from Edaran Tan Chong Motor

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The BodyMindSoul Festival which is currently taking place all weekend long (29 November 2019 – 1 December 2019) at the Setia City Convention Centre (SCCC) in Setia Alam and Edaran Tan Chong Motor Sdn Bhd (Nissan Malaysia) is conducting the Nissan Nurtures Nature (NNN) campaign as part of their efforts to ‘reconnect’ back with nature. (more…)

With competition in the market so intense these days. Car companies have a bigger challenge maintaining interest in their older model lines. There are new offerings virtually every month and car-buyers typically get drawn to the latest in the showrooms.

While the Nissan X-Trail line from Edaran Tan Chong Motor (ETCM) continues to be popular, the company has added special editions to freshen the SUV offering. These are the X-Tremer and X-Trail  Aero Editions, each with a distinctive character,

Nissan X-Trail X-Tremer

X-Trail X-Tremer
The X-Trail X-Tremer has an aggressive appearance and comes with new two-tone exterior colour options; new Imperial Red, Brilliant White or Tungsten Silver body colours, with new Black Silhouette Roof, Roof Rails and Rear Spoiler.

Nissan X-Trail special editions

Nissan X-Trail special editions

Nissan X-Trail special editions

It also has Gloss Black componentry which includes a new V-motion Grille Cladding, TOMEI Front and Rear Aero Bumpers, Side Under-Spoilers, Door Mirror Casings as well as Gloss Black 10-spoke 17-inch alloy wheels. Inside, there’s luxurious brown Nappa Leather Seats, a leatherette-covered dashboard, kneepad and armrest.

X-Trail Aero Edition
As for the X-Trail Aero Edition, this comes with silver TOMEI Front and Rear Aero Bumpers and Side Under-Spoilers, Gloss Black 10-spoke 17-inch Alloy Wheels as well as the same brown Nappa Leather interior of the X-Tremer. The Aero Edition is available in 3 exterior colour options – Diamond Black, Imperial Umber and Titanium Olive.

Nissan X-Trail Aero Edition

“The new Nissan X-Trail X-Tremer is specially tailored for customers who desire a bold and avant-garde design, while the Aero Edition is for those who prefer a sporty and elegant appearance in their SUV. We believe that these new enhancements in the Nissan X-Trail together with its Nissan Intelligent Mobility advanced safety technologies are able to cater to customers who seek both driving dynamics and distinctive styling appearance,” said Christopher Tan, Sales and Marketing Director of ETCM.

Nissan X-Trail special editions

Nissan X-Trail special editions

Nissan X-Trail special editions

The special editions are available for 4 variants of the current X-Trail range – the 2.0L Hybrid, 2.5L 4WD, 2.0L 2WD MID and 2.0L 2WD. All of the come with a standard 5-year unlimited mileage warranty while the package accessories (which are fitted at the factory) come with a 3-year or 100,000-km warranty (whichever comes first). The lithium-ion battery pack and hybrid powertrain-related components of the X-Trail Hybrid are also covered under the 5-year unlimited mileage warranty.

Nissan X-Trail special editions

Nissan X-Trail special editions

Try the special editions this weekend
The new X-Trail X-Tremer and Aero Edition can be viewed at Nissan showrooms nationwide from tomorrow (November 2), with test-drives available upon request. Those who are interested in experiencing the future of motoring can also attend the Nissan Electrifying Drive Carnival on November 9/10 at selected ETCM showrooms (click here for the list of showrooms). They can have a test-drive of the second-generation Nissan LEAF, the world best-selling electric vehicle, which is also available for purchase.

For information on Nissan products and services in Malaysia, visit www.nissan.com.my.

(more…)

Mira Filzah (or Nur Amirah Filzah binti Badioezaman), the 26-year old Ipoh-born artiste, is now the owner of a brand new Nissan X-Trail 2.0L Hybrid worth RM 159,888. The vehicle was presented to her as the Grand Prize for Anugerah Bintang Popular Berita Harian 2019 (ABPBH), which Edaran Tan Chong Motor Sdn Bhd (ETCM) was the official vehicle sponsor of.

The talented Mira Filzah, who garnered 6,320,463 votes in ABPBH from September 19 – 22, has acted in few popular dramas and films such as Eksperimen Cinta, Cinta Si Wedding Planner, Meh Sandar Pada Aku, Pujaan Hati Kanda, Sweet Dreams, Rise: Ini Kalilah and Sangkar.

2019 ABPBH winner

Established in 1987, ABPBH is an annual event organized by Berita Harian to bestow awards to the most popular Malaysian singers, actors and celebrities in the Malaysian entertainment industry based on popular votes by readers of Berita Harian and Berita Minggu. It is one of the most prestigious people’s choice awards in Malaysia’s entertainment industry.

“We are honoured to work along with Anugerah Bintang Popular 2019 Berita Harian as this contest recognizes Malaysian artistes’ hard work and dedication in growing the local entertainment industry. We are delighted to award the most popular artiste with Malaysia’s first locally-assembled Hybrid technology SUV, the new Nissan X-Trail 2.0L Hybrid,” said Christopher Tan, ETCM’s Sales and Marketing Director.

Nissan Hybrid

The hybrid technology enables the X-Trail to achieve best in class fuel economy of 16.1 kms/litre, It also comes with Nissan Intelligent Mobility advanced safety technologies to protect the occupants and has been rated the maximum of 5 stars by ASEAN NCAP.

Check out the X-Trail Hybrid and other Nissan models at any Nissan showroom nationwide. To locate an ETCM Branch or Nissan dealership near yet, visit www.nissan.com.my.

(more…)

Edaran Tan Chong Motor Sdn Bhd (ETCM) has unveiled their latest Nissan Retail Concept (NRC) to further improve the overall Nissan customer experience in line with their ever-evolving global presence. The first Nissan showroom to adopt this new retail concept is Nikaijaya Resource (KL) Sdn Bhd. (more…)

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Ten lucky customers who purchased and registered a new Nissan vehicle during the ‘Festive Bonanza Hari Raya’ campaign by Edaran Tan Chong Motor (ETCM) recently received a GINTELL DéSpace Star Massage Chair worth RM13,988 each.

The models purchased by the winners from various parts of the country during the campaign period in May and June 2019 were the Nissan X-Trail, Serena S-HYBRID, Navara and Almera.

Nissan winner

The ERA, Duta North Kuala Lumpur
Buy a new Nissan vehicle before the end of this year and you could win an apartment at The ERA, Duta North Kuala Lumpur.

‘Buy Car Win Home’ Grand Contest still ongoing
Additionally, each winner qualified for the ‘Buy Car Win Home’ Grand Contest where Nissan customers stand a chance to win a brand new 2+1 rooms serviced apartment (worth up to RM665,000) in The ERA, Duta North Kuala Lumpur.

This contest is a unique collaboration between ETCM and JKG Land Berhad. The ‘Buy Car Win Home’ Grand Contest started in December 2018 and ends on December 31, 2019. Customers who purchase and register a new Nissan vehicle during this period qualify with a contest entry.

Experience the all-electric Nissan LEAF
Incidentally, during this weekend and the next, ETCM is having the Nissan Electrifying Drive Carnival at selected Nissan showrooms across the nation. Members of the public can experience the latest Nissan LEAF, the world’s best-selling all-electric vehicle. Many attractive prizes can be won and there are also fun tech activities like the Tech Drive Virtual Reality Experience.

Click here for driving impressions of the Nissan LEAF

For information and the locations of the showrooms, visit www.nissan.com.my or call ETCM’s Nissan Customer Care Centre at 1-800-88-3838.

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