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2022 Nissan Serena S-HYBRID updated with cosmetic changes and added safety features

Though SUVs seem to be what everyone wants these days, there is still good demand for other types of vehicles and for those who want space and versatility, the MPV remains a good choice. Among the MPVs sold by the non-Malaysian brands, the most popular model in 2021 was the Nissan Serena S-HYBRID. It was the first hybrid MPV to be assembled locally and is still the only MPV assembled in Malaysia with a hybrid powertrain.

When this generation was first introduced by Edaran Tan Chong Motor (ETCM), it was already equipped like a premium MPV – but without the premium price. Local assembly kept its price a long way down from the big Japanese MPVs and it very quickly established itself among businessmen wanting a mobile office and families with lots of members.

That it was already good value for money and selling very well made it tricky for the product planners to make it better. Nissan had updated the model, which is also very popular in Japan, and refreshed the styling a bit as well as enhanced safety.

This updated model has reached Malaysia and was launched today with two variants being offered – the Serena S-HYBRID Highway Star and Serena S-HYBRID Premium Highway Star. priced at RM149,888 and RM162,888, respectively (without insurance, for registration in Peninsular Malaysia).

Cosmetic changes with new grille
The cosmetic changes on the exterior include redesigned dual projector LED headlamps on either side of the new V-Motion grille that now has a sophisticated chrome pattern over its expansive surface. The front bumper has also been redesigned with integrated foglamps incorporating Daytime Running Lights at each corner.

At the rear the bumper is also a new moulding and has Gloss Black finishing for a classy touch. The rear light units have also been redesigned, providing immediate identification for the latest Serena S-HYBRID.

All-round protection with 360° Safety Shield
The latest Nissan models, including the Serena S-HYBRID, have a range of Nissan Intelligent Mobility technologies to increase safety and also make journeys more comfortable. These technologies make up the 360° Safety Shield to give complete all-round protection.

For the new Serena S-HYBRID, the 360° Safety Shield has enhanced Active Safety with 5 new systems added. These systems not only improve the driver’s awareness of the surroundings but can also autonomously take action to prevent an accident. They are Intelligent Predictive Forward Collision Warning & Intelligent Forward Emergency Braking, Lane Departure Warning, Blind Spot Warning, and Rear Cross Traffic Alert.

While most of the systems will provide alerts to the driver when there is another vehicle nearby and there is a risk of collision, the Intelligent Predictive Forward Collision Warning & Intelligent Forward Emergency Braking systems go further. The radar sensor located in the front of the vehicle detects the distances between the two cars ahead, as well as their relative speed. This allows the system to assess the situation ahead and determine whether there is a collision risk.

In most cases, the driver would either decrease speed or brake to avoid colliding with the vehicle in front. But there may be times when he or she may not react in time (due to being distracted by something or not attentive) and if no correct response occurs after the alert has been given, the system will automatically apply the brakes (Automatic Emergency Braking). In this way, a potential collision with a vehicle ahead could be avoided or if not, then the damage could be reduced due to the lowered impact speed.

Also helping the driver’s awareness of the surroundings is the Intelligent Around View Monitor. This can be found in more and more vehicles today but the one in the Serena S-HYBRID has one extra feature: Intelligent Moving Object Detection. While small cameras capture the image on all sides of the vehicle to form a simulated overhead view, sensors also monitor the areas and if there are moving objects, the driver will be alerted.

On long journeys, fatigue can set in and make the driver drowsy. While the Lane Departure Warning system will alert the driver if the vehicle starts to drift out of its lane dangerously, there is also an Intelligent Driver Alertness system that monitors the driving behaviour. If it determines that the driver is behaving in a manner that suggests drowsiness, an alert will come on and the driver should take a break.

Being a long MPV with three rows of seats means that there is more glass area along the sides. For added protection during a side impact or violent accident, full-length curtain airbags will deploy downwards. These airbags will cover the window openings, greatly reducing the risk of not only injuries but also being ejected from the vehicle. The driver and front passenger also have airbags at the front and sides for their protection.

‘Zero Gravity’ seats
The long and spacious cabin has three rows of seats, with Captain’s Seats in the second row. These provide more comfortable seating with their generous width and like the front seats, they have a ‘Zero Gravity’ design. The design concept, which was inspired by NASA studies on astronauts, creates a neutral posture position which is proven to reduce fatigue

As with all MPVs, the seating can be arranged in various ways to carry more people or more cargo or long items. Quality materials are used and with the Premium Highway Star variant, combination quilted Nappa leather (available in brown or black) has a premium look and feel.

To add to the premium ambience within, soundproofing liners have been added to the rear wheel housing. This supresses NVH (Noise, Vibration & Harshness) levels to deliver a quieter, experience for all passengers.

Entertainment on the move is provided by a 6-speaker infotainment system managed from a new 9-inch full-colour touchscreen. Besides the standard functions, there is also Apple CarPlay and Android Auto connectivity, enabling favourite apps from compatible smartphones to be transferred onto the display panel. This means that navigation apps like Google Maps or Waze can be viewed and accessed from the touchscreen and/or voice-activated too.

As almost everyone has at least one portable electronic device nowadays, recharging the battery is a daily requirement. When in the Serena S-HYBRID, there won’t be fighting over the recharging port as up to 7 USB ports are provided around the cabin.

Convenient side and back doors
Retained from the 2021 model are the highly appreciated Dual Back Door and Hands-Free Dual Power Sliding Doors. The Dual Back Door concept is unique to the Serena S-HYBRID and provides convenient and faster access to the ample cargo area. For large and tall items, the whole of the rear door can be raised but if there are small items like groceries, it is unnecessary to lift the whole door. The upper half can be opened separately and the items can be easily dropped inside. This is also extremely useful in tight spaces.

While powered dual sliding doors are found on many MPVs these days, the Hands-Free Dual Power Sliding Doors on both sides of the Serena S-HYBRID are less common and usually available only on more expensive models. With the hands-free capability, the doors can be opened by just placing a foot under the side of the vehicle (provided the remote key fob is in the pocket or handbag). A sensor will detect the foot and automatically power the door open.

Hybrid tech for efficiency
Hybrid technology continues to power the MPV and the hybrid drivetrain incorporates an Energy Control (ECO) electric motor which controls the idle-stop system. It also provides torque assistance on moving off, the period when the engine is under high load. The assistance reduces this load, thereby improving fuel efficiency. The S-HYBRID system thus gives some of the benefits of a hybrid powertrain without the associated high costs.

The petrol engine is a 2-litre Twin CVTC (Continuously-variable Valve Timing Control) 4-cylinder unit which has proven its reliability and durability over the years. It is equipped with a Dual Arm Tensioner which optimises tensile force on the belt to reduce friction, power losses and increases fuel efficiency. An ECO MODE can also be activated to assist the driver to improve fuel efficiency without losing driving pleasure or comfort.

The hybrid drivetrain is paired with the Nissan XTRONIC CVT (Continuously Variable Transmission) with Adaptive Shift Control to coordinate control between engine and transmission. The intelligent control system interprets the driver intentions from the acceleration and steering and determines the optimum transmission ratios to deliver class-leading fuel economy.

The new Serena S-HYBRID is available for viewing and test-drives at all Nissan showrooms throughout Malaysia. To locate a showroom, visit www.nissan.com.my. For those who are not able to visit Nissan showroom, they can also go to the Nissan Online Showroom where there is information on Nissan products and services in Malaysia.

Edaran Tan Chong Motor announces ‘Raya Datang Awal’ promotion for Nissan buyers

Hari Raya Aidilfitri is coming soon and for those planning to have a new vehicle to celebrate, Edaran Tan Chong Motor is offering some special deals. Selected models come with accessories packages worth up to RM10,150, and there’s still the sales tax exemption (except for pick-up trucks) which the government is allowing until June 30, 2022.

During the month of April and May, ETCM is also having a contest with RM50,000 worth of Lazada e-Vouchers to be won. Lucky purchasers of new Nissan vehicles will have a chance to win Lazada e-Vouchers (RM5,000 per winner. T&C apply). The e-voucher can be used for purchases on the Lazada e-commerce website which would be great for those who are doing Hari Raya shopping.

While some companies have indicated that their order bank has become quite full and ready stocks are not available right away, ETCM says it has anticipated the festive season demand and has prepared stocks for fast delivery. After all, the company has been selling cars to Malaysians since the 1950s and understands the market well.

For those interested in the Almera Turbo, a test-drive will provide an opportunity to experience its advanced technology, especially in the turbocharged engine. The high torque output gives strong acceleration but at the same time, fuel consumption can be up to 18.4 kms/litre as one owner proved. Those who test-drive the Almera Turbo will receive a Watsons Voucher worth RM30 in appreciation of their interest.

The ’Mothertrucker’ Navara has proven to be well suited for dual roles of personal transport as well as workhorse. There are five variants to choose from for different requirements and budgets, with prices starting from RM111,050.

Nissan owners, wherever in Malaysia they are, are assured of aftersales services from Tan Chong Expres Auto Servis (TCEAS). Appointments can also be booked online using the DriveOn app available at the Apple App Store or Google Play Store.

All new Nissan vehicles come with a 5-year warranty covering manufacturing defects and other than the Navara, there is no limit on mileage travelled after registration. For the Navara, the mileage limit is 150,000 kms or 5 years, whichever comes first.

For customers who are not able to visit Nissan showroom, there’s the Nissan Online Showroom where information on the models and offers available can be found, and test-drives can also be requested. If a purchase decision is made at the Lazada Nissan Flagship store, a low-booking fee payment online is now available and a Sales Representative will assist in completing the purchase process.

For more information, www.nissan.com.my where the locations of authorised Nissan showrooms can also be found.

FEATURE: A closer look at the Nissan Almera Turbo engine

A chance to become a ‘millionaire’ when purchasing a new Nissan vehicle in March

This March, purchasers of new Nissan vehicles from an authorized Nissan showroom can become millionaires… BoostStar millionaires. For a new campaign, ‘March Deal Boosters’, by Edaran Tan Chong Motor (ETCM), up to 20 million Boost Stars are to be given out during the campaign period from March 1 to 31, 2022.

The Boost Stars, normally accumulated through transactions using the Boost app, can be redeemed for many different rewards from the BoostUP catalogue so customers have a wider choice of rewards to choose from.

Applicable to all new Nissan models
All new Nissan models will qualify customers for the BoostStars, including the Almera 1.0L Turbo, Navara 2.5L Turbo 4WD, X-Trail and Serena S-Hybrid. Additionally, free accessories packages and free maintenance service are also offered for even better value for money. And apart from the pick-up truck models, exemption of sales tax is available so there are additional savings.

RM30 voucher for test-drive
Also during the month of March 2022, visitors to Nissan showrooms who test-drive the latest Almera Turbo will receive a Watsons Voucher worth RM30 in appreciation of their interest. They can make use of the test-drive opportunity to experience the performance of the turbocharged engine as well as its fuel efficiency. In a charity event organized by ETCM last year, one owner was able to get fuel consumption of up to 18.4 kms a litre which would give a range of up to 650 kms on a full tank.

The Almera also comes with Nissan Intelligent Mobility and Nissan Safety Shield 360 to provide pro-active action in avoiding accidents or reducing the damage if an accident occurs. Up to 6 airbags are present and to assist the driver are active safety systems such as Blind Spot warning Rear Cross Traffic Alert and an Intelligent Around View Monitor 360^ocamera.

The dominating Navara PRO-4X comes with a proven 2.5-litre turbodiesel engine with 7-speed transmission and robust 4×4 system can tackle any terrain, while Nissan Intelligent Mobility Technologies provide a 360-degree Safety Shield for the vehicle and occupants.

24-hour Nissan showroom
For customers who are not able to visit Nissan showroom, information is also available at the 24-hour Nissan Online Showroom and test-drives can even be arranged at their premises if they wish. And if a purchase decision is made. a low-booking fee payment online (via the Lazada Nissan Flagship store) is now available and a Sales Representative will be in touch to assist in completing the purchase process.

For more information, www.nissan.com.my, or contact the Nissan Customer Care Centre hotline at 1800-88-3838.

FEATURE: A closer look at the Nissan Almera Turbo engine

Edaran Tan Chong Motor helps flood-affected Malaysians

Remember the Nissan Almera Turbo Fuel Efficiency Charity Drive which Edaran Tan Chong Motor (ETCM) ran last year? It was a campaign that invited owners of the latest Nissan Almera Turbo to submit their very best fuel consumption achieved with the car. ETCM would then convert the total number of kilometres of all the submissions into money for charity at the rate of RM1 per kilometre.

Almera Turbo owners throughout the country participated, trying their best to get the lowest consumption (which was shown on the instrument panel’s computerized display) and when the entries were added up, the total distance was 12,841 kms. This meant that RM12,841 would be provided by ETCM which would be donated to few charitable organizations.

The company, among the oldest Malaysian car companies, decided that the money should go towards helping vulnerable communities affected by the recent devastating floods. Tens of thousands of Malaysians suffered losses in various degrees and had their livelihoods and well-being impacted.

The campaign’s accumulated amount of RM12,841 would be used for post-flood recovery efforts, including buying of necessities, food, personal hygiene items as well as cleaning and repairing housing areas damaged by severe flooding.

RM20,000 donated
A total of RM20,000 was donated to help alleviate the burden of the flood victims. Of the proceeds, RM10,000 was channelled to Pusat Jagaan Baitul Hidayah while Rumah SVP Klang and Pertubuhan Kebajikan Kanak-Kanak Klang Utama Caring Home each received RM5,000.

Pusat Jagaan Baitul Hidayah in Puchong is a charitable children’s home which houses orphans and children of low-income families. The home currently houses 65 boys and girls aged between 3 – 16 years old.

Ruman SVP Klang houses abandoned, underprivileged and children of single parents. It cares for 11 boys under the age of 12 years old. Pertubuhan Kebajikan Kanak-Kanak Klang Utama Caring Home houses 43 orphans with ages up to 24 years old.

“The floods almost submerged our house completely. It happened so quickly and we could hardly save anything. Everything was destroyed in a split second. Children’s safety is always our top priority and I am grateful that the children are all safe. On behalf of the children, we are so thankful for the heart-warming support given by ETCM during these difficult times; it definitely will ease our daily burdens,” said Pusat Jagaan Baitul Hidayah’s caretaker Puan Saadiah.

“There are so many heart-breaking stories on the struggle that Malaysians are going through. We are deeply saddened to see floodwaters submerge houses and cars and hope our gestures will help to relieve the burden of those affected during this difficult time,” said Daniel Ho, Group CEO of Tan Chong Motor Holdings Berhad.

Nissan Flood Relief Assistance programme
ETCM, together with Tan Chong Ekspres Auto Servis Sdn. Bhd., also have the Nissan Flood Relief Assistance programme that offers 20% discount on parts and labour charges, a special upholstery restoration prices and an Easy Payment Plan up to 12 months on total bill. This is to help alleviate the financial burden for Nissan owners whose vehicles were damaged by the floods.

As part of the company’s Corporate Social Responsibility (CSR) activities, ETCM has also loaned 6 vehicles to NGOs and MITI. 5 of them are the Navara 4WD, while the remaining one is a Serena MPV. The vehicles will be used to support the flood relief efforts and the vaccination programme.

Click here to know more about the CSR efforts of Tan Chong Motor Holdings.

Owner of Nissan Almera Turbo shows that it can go up to 49.5 kms/litre!

Chinese New Year colours for Nissan X-Trail and Serena S-Hybrid

Red and orange are traditionally the colours used for Chinese New Year celebrations as they signify luck, prosperity and happiness. To welcome the new Year of the Water Tiger, Edaran Tan Chong Motor (ETCM) is offering two of its popular Nissan models in the colours.

The X-Trail 2.0L Mid version will come with Monarch Orange, while the Serena S-Hybrid will be available in a distinctive Radiant Red finish with a ‘floating‘ black roof.

Priced from RM139,643 (without insurance and sales tax) the X-Trail Mid version comes with an Aero kit with RM5,000. It is equipped with Nissan Intelligent Mobility (NIM) technologies for safer motoring. These active safety technologies include Intelligent Forward Collision Warning with Intelligent Forward Emergency Braking, Intelligent Cruise Control, Lane Departure Warning, Blind Spot Warning, Rear Cross Traffic Alert and High Beam Assist.

The 5+2-seater SUV is powered by a 2-litre 4-cylinder engine which develops 106 ps/200 Nm, delivered to the front wheels through a 7-speed X-TRONIC CVT. Fuel consumption is claimed to be 13.4 kms/litre so the 60-litre fuel tank should give a range of around 800 kms.

The version of the Serena S-Hybrid with the special Radiant Red colour is the Premium Highway Star, priced from RM140,226 (excluding insurance and sale tax). The 7-seater MPV’s proven 2-litre MR20DD powerplant is highly fuel efficient, with 14.2 kms per litre claimed for fuel consumption. Brisk performance is provided by the output of 150 ps/200 Nm and XTRONIC CVT with Adaptive Shift Control.

Safety and convenience features include a Hands-Free Dual Power Sliding Door, Dual Back Door, 7 USB-Powered Ports, Intelligent Around View Monitor with Intelligent Moving Object Detection, and smartphone connectivity with Apple CarPlay and Android Auto.

Those who are planning on buying a new vehicle to celebrate Chinese New Year can enjoy a low 1.88% p.a. interest rate for financing of selected Nissan models. This offer period will be on until February 28, 2022, and customers who purchase and register a vehicle can participate and win Lazada Vouchers up to RM50,000.

Additionally, customers who test drive the latest Almera Turbo (shown below) during the campaign period are also eligible to win a RM500 Watsons voucher.

More information is available at any authorised Nissan showroom nationwide. To locate a showroom or find out more, visit www.nissan.com.my or call the Nissan Customer Care Centre hotline at 1800-88-3838.

Owner of Nissan Almera Turbo shows that it can go up to 49.5 kms/litre!

Edaran Tan Chong Motor’s Nissan Flood Relief Assistance Program gives owners up to 12 months to settle the total bill

For many motorists, having their vehicle damaged by flooding can mean a very expensive repair bill. If they have insurance coverage that includes flood damage, then they won’t be so badly impacted but many motorists do not have such cover as it is excluded. It can be included (along with other additional cover like windscreen breakage and passenger liability) for an additional fee and if you do live or park in an area that is likely to flood regularly, you may want to add on such coverage.

For those who will have to pay the bills themselves, companies like Edaran Tan Chong Motor (ETCM) and Tan Chong Ekspres Auto Servis Sdn. Bhd. (TCEAS) have a Flood Relief Assistance program for Nissan owners whose vehicles have been damaged by the floods. The program offers a discount on parts and labour, extended repayment on the total bill, and free towing services (terms and conditions apply).

Discount and extended repayment plan
A discount of 20% discount will be given on parts and labour charges used for repairs of flood-damaged vehicles. All Nissan Genuine parts used come with a 6-month/10,000-km warranty (whichever comes first).

Understanding that there will be other heavy expenses, especially if the home has also been flooded, owners can repay the total bill over a period of up to 12 months under the Easy Payment Plan.

Also available are Free Towing and Door-to-Door Towing service for vehicles that are badly affected by flooding. The Collect & Deliver service for usual maintenance service over the weekends is also now available.

Special upholstery restoration prices are also available at RM1,655 nett for sedans and RM1,988 nett for MPVs, SUVs, and pick-ups or vans.

Nissan owners can contact the Nissan Customer Care Centre Hotline at 1800-88-3838 for assistance. To locate a TCEAS outlet near them, visit www.tceas.com/servicecentre.

Nissan recognises top performance of aftersales services by Tan Chong in Malaysia

Vaccination does not make you immune to COVID-19 infection. You can still get infected and you may not show symptoms but spread the coronavirus. Do not stop taking protective measures such as wearing a facemask, washing hands frequently and social distancing.

Nissan X-Trail Hybrid recalled for Hybrid Power Line enhancement

The Nissan X-Trail Hybrid, which has been on sale for some years now, is being recalled by Edaran Tan Chong Motor Sdn. Bhd. (ETCM) to enhance its Engine Bay Harness – Hybrid Power Line. It is understood that the Hybrid Power Line could be damaged due to interference with the edge of engine or transmission control module bracket.

The affected units of the model, coded ‘T32’, were manufactured between June 2018 and May 2021. Units produced from June 2021 onwards have already had the fix, so they are not affected by this recall.

*X-Trail Hybrids manufactured from June 2021 are not affected by the recall.*

If you are not original owner
ETCM will contact owners of the affected SUVs based on contact details registered with them. The notification requesting them to bring their vehicles in will come from Tan Chong Ekspres Auto Servis Sdn. Bhd. (TCEAS) in the form of a letter or by SMS/Whatsapp. It is possible that vehicle ownership may have changed over the years and the current owner may not receive such a notification. In this case, contact a TCEAS outlet for assistance and to make an appointment as well.

As always with such recalls, all labour and enhancement parts for this campaign will be at no cost to owners.

Certain TCEAS outlets have extended operation hours and are open 365 days a year. This will make it easier for vehicle owners to service their vehicles on weekends and public holidays.

To locate a TCEAS outlet, call the Nissan Customer Care Centre Hotline at 1800-88- 3838. Or visit www.tceas.com/servicecentre.

Nissan recognises top performance of aftersales services by Tan Chong in Malaysia

Owner of Nissan Almera Turbo shows that it can go up to 49.5 kms/litre!

Organized by Edaran Tan Chong Motor (ETCM), the Nissan Almera Turbo Fuel Efficiency Charity Drive was unique way to raise funds for charity. Owners of the sedan were invited to submit the best fuel consumption figure they achieved and the total number of kilometres of all the entries would be converted to money for charity at the rate of RM1 per kilometre.

Almera Turbo owners throughout the country participated, trying their best to get the lowest consumption (which was shown on the computerized display) and when the entries were added up, the total distance was 12,841 kms. This meant that RM12,841 would be provided by ETCM which would be donated to few charitable organizations (to be announced soon).

*Turbocharged engine of Almera Turbo can achieve fuel consumption up to 49.5 kms/litre.*

2.7 times better than official figure
For the record, the lowest consumption achieved (owners had to send a picture of the Drive Computer display) was 49.5 kms/litre – almost 2.7 times the figure officially stated by ETCM (18.4 kms/litre). In fact, the top 10 drivers were able to achieve more than double the official figure.

To reward the efforts of the top 20 drivers (click here for the list of drivers), ETCM will send them an exclusive Nissan GT-R by LEGO while the next best 30 will receive a special edition Nissan Duffle Bag.

Keen to experience the Almera Turbo
If you’re planning on experiencing this fuel efficient, yet powerful (152 Nm of torque) sedan, this would be a good time to do so as ETCM is having a ‘Test Drive & Win’ contest. 50 lucky customers will be rewarded with WATSONS vouchers worth RM500 each when they test drive the Almera Turbo at any authorised Nissan showroom nationwide. Alternatively, they can contact the nearest dealership and have a testcar brought to them.

For a limited period, the Almera Turbo also comes with a free Urban accessories package worth up to RM5,500 while sales tax is exempted, bringing to price down to as low as RM79,906. Two other variants, which also come with the free accessories package, are priced from RM85,715 and RM91,310. Purchasers can enjoy an attractive 1.88% Hire-Purchase interest rate (terms and conditions apply).

Other special offers
Other special offers are for the X-Trail (priced from RM139,643) which comes with an Aero Edition accessories package worth RM5,000, and the Serena S-Hybrid (priced from RM140,226) which comes with 3 years of free maintenance service, parts and labour included.

More information is available at any Nissan showroom or at www.nissan.com.my.

Edaran Tan Chong Motor opens Nissan Flagship Store on Lazada

Anugerah Bintang Popular Berita Harian 2020 Grand Prize winner receives his fully electric Nissan LEAF

In recent years, you would be reading a lot about electrification and how motorists in Europe are steadily switching to electric vehicles. The shift has yet to start in Malaysia but for 23-year old Haqiem Rusli, it has started. The young and talented singer, composer and actor from Selangor, took delivery of a new Nissan LEAF EV as the Grand Prize winner of the Anugerah Bintang Popular Berita Harian 2020 (ABPBH).

The all-electric LEAF was presented by Edaran Tan Chong Motor Sdn Bhd (ETCM), the official vehicle sponsor for the event in collaboration with Berita Harian. Haqiem Rusli was announced the winner of Bintang Paling Popular when he received 22,332,676 votes. He also won Penyanyi Bintang Popular and Lagu Paling Boom Popular with the song titled ‘Lembah Kesepian’.

*Haqiem Rusli being told about his new electric car by an ETCM representative.*

During the presentation ceremony, ETCM’s Sales & Marketing Director, Christopher Tan said: “It was our pleasure to collaborate with Anugerah Bintang Popular 2020 Berita Harian as this contest recognizes Malaysian artistes’ hard work and dedication in growing the local entertainment industry. We would like to congratulate Haqiem Rusli on his win and driving home the 100% electric Nissan LEAF. He now joins the EV family and will be part of our sustainability efforts in supporting the nation’s aspiration, as well as accelerate the global movement to become more environmental conscious towards a sustainable future.”

Global topseller in EV category
The LEAF, with a price from RM181,263 is in its second generation and has been the most widely sold electric vehicle in the world since the model line started in 2010. The latest generation has many advances which enable it to go further, with a range of up to 311 kms range on a full charge. And with 320 Nm of torque, it has strong acceleration as maximum torque is available from almost standstill, a characteristic of electric motors.

Like many of the latest Nissan models, the LEAF also has Nissan Intelligent Mobility safety technologies. These advanced driver-assist technologies include the e-Pedal, Intelligent Forward Collision Warning & Emergency Braking, and Intelligent Around View Monitor (360° camera).

The LEAF is available for viewing and testing at selected authorised Nissan showrooms around the country. To find out where they are, visit www.nissan.com.my.

FIRST DRIVE: 2019 Nissan Leaf – “Simply Electrifying”

Nissan recognises top performance of aftersales services by Tan Chong in Malaysia

Tan Chong, one of the longest business partners of Nissan Motor (since the 1950s), has built up the brand to what it is today by ensuring that aftersales services have always been good. The company has invested heavily over the decades in developing a nationwide aftersales network to look after the increasing number of Nissan vehicles.

It has been recognized for its efforts on many occasions in the past and in fact, since 2017, it has been picked 3 times as the best achieving Nissan dealer for aftersales services within Asia and Pacific region. The most recent was being the Winner in the Global Nissan Aftersales Award 2020 (GNAA) by Tan Chong’s Aftersales Division. The Global Nissan Aftersales Award is one of the most prestigious honours by Nissan Motor. It is aimed at motivating and improving aftersales operational excellence, and enhance customer service experiences across the globe.

Award for meeting high standards

The award is given to the best performing Nissan dealer according to a set of standards covering parts and service performance, customer service and satisfaction, and quality of business management.

“We are proud to be recognized as the best amongst Nissan Aftersales dealers from across the region. To win 3 times since 2017 is a testament to our focused customer approach, dedication in service performance and teamwork. We will continue to improve and consistently provide our customers with highest service support to improve customer satisfaction,” said Michael Yao Tsu-Wei, Head of Aftersales, Tan Chong Ekspres Auto Servis (TCEAS).

“The award sets a new milestone for the company. The teams, especially aftersales, have consistently challenged and go beyond their best efforts to provide excellent services to our customers. I would like to thank the teams for their continuous support and hard work,” added Christopher Tan, Sales and Marketing Director of Edaran Tan Chong Motor Sdn Bhd (ETCM).

Warranties remain valid

On a related matter, Mr. Yao said that all authorised Nissan service centres are operating as usual in the Phase 1 and 2 of National Recovery Plan (NRP) period. The exceptions are those within the Enhanced Movement Control Order (EMCO) affected areas.

Nissan owners should note that services will be available only via appointment which can be made beforehand via DriveOn mobile app. Owners can also schedule an appointment by visiting www.tceas.com, calling the Nissan Customer Care Centre Hotline at 1800-88-3838, or directly contact the preferred service centre.

Owners need not be concerned about their vehicle warranties. TCEAS says they will remain valid even if the preventive maintenance service could not be carried out during the Phase 1 and 2 of NRP period. However, the vehicle should be sent to the service centre as soon as it is possible to do so.

Click here for other news and articles about Nissan and Edaran Tan Chong Motor