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MCO

The Movement Control Order (MCO) has been extended. Originally set to end on April 14, it will now end on April 28,2020. Announcing this extension, the Prime Minister said that the government would also tighten border controls to ensure movement was monitored closely.

The lengthy period of restricted movement which has seen most companies, other than essential ones, ordered to be closed has been very challenging for businesses. In the auto sector, although workshops can operate, they can only provide emergency services and not normal servicing. Obviously, sales of vehicles have come to a standstill and even though some companies are providing ‘online purchases’, customers would still not be able to take delivery of their vehicles since the registration process cannot be done.

Car showroom
With car showrooms not able to operate for almost the whole month, April will be the worst month ever in the industry for both new and used vehicle sales.

However, the government will allow certain sectors to operate with specific conditions to protect the workers. It has already relaxed the restriction on places like hardware stores and shops selling vehicle spare parts, permitting them to open from 8 am to 4 pm on Mondays and Thursdays. Other types of business that can operate will be announced in due course.

The extension of the MCO takes it into the fasting month and as stressed by the National Security Council, as long as the MCO is in effect, there can be no Ramadan bazaars and gatherings for prayers are also forbidden. This is to prevent close contact which can allow transmission of the COVID-19 coronavirus.

StayAtHome

Social distance

In a ‘perfect’ world, police roadblocks would be unnecessary because everyone would be law-abiding. When told that there is a Movement Control Order (MCO) in force to protect the general public and reduce the spread of coronavirus infection, they would adhere to the conditions set. Unfortunately, such a ‘perfect’ world does not exist and there will still be people who are disobedient, so the authorities have to set up roadblocks to check and manage traffic flows around the country.

Initially, when the MCO started, there was leniency and the approach taken was to advise motorists that they were not following the conditions. That was the ‘carrot’ which was necessary since Malaysians have never experienced such widespread control. But then the police found that there were many who drove around for fun when that is not allowed at all.

Travel is only permitted for buying essential items, medical supplies or for medical treatment and emergencies. And because some people purposely went far just to get extra driving time, a limit was set – 10 kms from your home. This too would not be necessary in a world where everyone abides by laws so the ‘stick’ is needed.

ROADBLOCK

To manage the traffic flow more effectively and enable more thorough checking, the police closed off a number of roads to channel vehicles to specific areas. Though this meant jams as vehicles queued up, it was more efficient for the police instead of using more personnel to set up many roadblocks.

This Friday, April 10, more roads will be closed off in the Klang Valley, specifically in the area of Mutiara Damansara, Flora Damansara and Damansara Perdana. The closure will remain until the end of the MCO period, presently scheduled for April 14 unless extended.

Affected routes

Jalan PJU 8/1 (Damansara Perdana) turn-off to Penchala Link/Kepong.

Penchala Link (towards Damansara) turn-off to Damansara Perdana and Mutiara Damansara.

Turn-off from LDP to Mutiara Damansara and Damansara Perdana.

Turn-off from LDP to Jalan PJU 8/8 Flora Damansara.

Turn-off to Jalan PJU 7/8 (the road to IPC/IKEA).

Roadblock at Jalan PJU 7/11 (Mutiara Damansara MRT station) in both directions.

MCO CLOSURES

Alternative routes
To exit these areas, motorists are advised to use these alternative routes:

For those with valid reasons to travel and need to drive through the areas, you can go from Damansara Perdana to the Penchala Link through Jalan PJU 7/9 Mutiara Damansara (near the BHPetrol station). There is also another route from Damansara Perdana to Persiaran Surian through Jalan PJU 7/1 in Mutiara Damansara.

Meanwhile, the IGP has said that taking pictures or video of police activities at roadblocks is forbidden. Although some may want to take pictures for ‘memories’ of this distressing period, there are also some who take pictures or video with intent to cause trouble for the police. This is senseless, especially when the police are the ones taking risks by having to interact with motorists.

StayAtHome

RM1,000 – RM10,000 fines, no appeal
The COVID-19 pandemic is very serious and to show how serious it is, there is now a fine of up to RM1,000 or 6 months in jail for offenders – and there is no provision for appeal and certainly no discount at a later date. A maximum of two weeks is given to settle the fine otherwise the offender will be taken to court.

If the offender causes more problems, he or she can also face other charges (eg obstructing a public servant on duty) and could be fined up to RM10,000, 2 years in jail or even both penalties.

Times are bad enough already so don’t make it worse for yourself by not following the simple conditions of the MCO. The basic ones for motorists, besides travel only for essential purchases and emergencies, one person in the vehicle, and a maximum range of 10 kms from your home. For the last condition, you may be required to show evidence of where you stay. If your MyKad address is somewhere else far away, then you need to show a TNB or water bill from the address you are presently staying at.

PDRM

At all times, be polite and respectful at roadblocks – and patient too. The police and soldiers are also frontliners in the War on COVID-19 and we should be grateful to them. Maybe you’d also like to buy an extra carton of drinks (if you can afford it) to give to them on the way home to show appreciation.

Movement Control Order (MCO) – only up to 10 kms to get essential items

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BHPetrol RON95 Euro4M

The current COVID-19 pandemic crisis is depressing and everyone is uncertain about the future. Hopefully, it will come to an end before long and we can return to normalcy although we may need to be more conscious of personal hygiene and care more for each other’s safety.

Where cars are concerned, some may be considering buying a new vehicle, perhaps as an overdue replacement to their old one which may be costing too much to maintain. Or there may just be a need for an additional car in the home.

Proton X70
The latest X70, made in Malaysia.

You can’t go to the showrooms at this time due to the Movement Control Order (MCO) which, hopefully, ends on April 14, 2020. In the meantime, if you are considering the latest Proton X70, the carmaker has launched its WhatsApp chatbot which can provide information on the details, promotions and features of the popular SUV, now made in Malaysia.

The chatbot serves as an alternative channel of communication with Proton and is one of several initiatives the carmaker is taking to provide convenience for customers – while also keeping in mind their safety. It does not, however, respond to natural language or questions from users. Instead, users just need to send replies in the form of numbers to get more information on corresponding topics.

Through the chatbot, accessible via https://bit.ly/HiProtonX70, customers can learn more about X70 variants and their prices, specification, sales offerings, trade-in offers, and Proton Financing. They can also register their interest in making a purchase.

Proton

Incidentally, for those who wish to make a booking at this time, you need to pay only RM99.00 for a new X70 and RM.9.99 for an Iriz, Saga,Persona or Exora. This offer is applicable only for online bookings at www.proton.com.

Proton assures customers of warranty validity during MCO period

Social distance

Social distancing

BHPetrol RON95 Euro4M

Due to the Movement Control Order (MCO) being in effect, a significant number of Volkswagen owners have had to put their vehicle’s aftersales needs on hold as all service centres nationwide are closed. Although workshops can operate, they are only allowed to perform emergency services and not regular maintenance work.

Looking ahead to the time when the MCO ends, Volkswagen Passenger Cars Malaysia (VPCM) has prepared a ‘Welcome Back’ campaign for owners under the Volkswagen Cares initiative.

Volkswagen

Keeping customer’s convenience in mind, VPCM invites owners to register and book their appointments on the Volkswagen website and upon submission of interest, a representative from an authorised Volkswagen dealership will be in touch to make the necessary arrangements. The appointment must be made within 30 days after the Movement Control Order ends.

All Volkswagen owners who register during this period will receive free Volkswagen merchandise. Additionally, owners who are not redeeming their free maintenance service and are not Volkswagen Care Plus (VCP) members are entitled to an additional RM50 engine oil voucher. Those entering their fifth year of vehicle ownership are encouraged to sign up for the Volkswagen Care Plus programme to enjoy its benefits.

VW Care Plus

As mentioned in an earlier report, Volkswagen Malaysia will continue to honour the warranty of vehicles that were not able to meet the scheduled service maintenance due to the restrictions of the Movement Control Order.

All Volkswagen owners are required to download the Volkswagen Cares mobile app to enjoy the benefits. To register and book an appointment, visit the Volkswagen website.

Volkswagen has an online showroom

COVID-19

WHO

BHPetrol RON95 Euro4M

Like other companies nationwide, Proton will respect the rules of the Movement Control Order (MCO) that restricts operations of non-essential businesses. As such, its authorised service outlets remain closed until the end of the MCO period which is presently set at April 14, 2020.

Assistance for emergencies, eg breakdowns, is still available but normal servicing activities are suspended at this time. This may cause concern with some customers who are unable to visit a service centre to get vehicle maintenance at the scheduled interval to ensure the warranty is not invalidated. Apart from the service centre being closed, they are also required by the MCO to stay at home.

Proton

Proton gives assurance that new vehicle warranties expiring during the MCO period will be extended by 1,000 kms or 30 days following the final day of the MCO, whichever comes first. The warranties will remain valid even if the vehicle misses its recommended service period.

However, customers are advised to service their vehicle within 30 days of the end of the MCO period to keep their warranties active. Owners should contact a service outlet to book a service appointment within 15 days of the end of the MCO period.

Meanwhile, the carmaker offers the following tips for maintaining the cleanliness of your vehicle. Under normal circumstances (when there was no pandemic), it has always been a good idea to maintain the cabin as a clean and healthy space. Now with the threat of COVID-19 coronavirus transmission, it is even more crucial for the sake of yourself and your passengers.

Proton

StayAtHome

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During the period of the Movement Control Order (MCO) which will last until April 14 (unless extended, which we will know after April 10), the general public is required to remain at home. They are not totally ‘locked down’ and can still travel to buy essential items, medical supplies or visit hospitals and clinics. But no makan angin drives and no dining at eating places, only takeaway.

The aim is to ‘flatten the curve’, which refers to bringing down the number of cases of COVID-19 so that our hospitals and healthcare system can cope. You will have read that in some countries, the number of cases has grown to such a huge, unexpected number that the hospitals do not have sufficient capacity and vital medical equipment is insufficient.

We are fortunate that we have not reach such a critical level but if we do not do our part – staying at home is what the general public can do to help – then we too could end up like Italy. And if the curve does not flatten, the government may most likely maintain the MCO longer which does no one any good.

Flattening the curve
By flattening the curve, the number of cases will be less and the hospitals will be able to help more infected people.

For those living in Penang and use the Penang Bridge, PLUS is urging motorists to ensure that they have enough balance in their Touch‘nGo card before they cross the bridge which the concessionaire manages. Topping-up needs to be done at locations other than the toll plaza which no longer does reloads to avoid the possibility of COVID-19 transmission.

It is believed that many hundreds of vehicles approach the toll plaza daily with insufficient balance in their tollcard. This causes a jam which affects the flow of commercial vehicles that are bringing essential items to the island.

Petrol station
The convenience stores at petrol stations can do tollcard reloads or there are ATM machines that also do it.

“We urge highway users to always ensure that they have sufficient balance in their Touch‘nGo card. They may do reload at numerous top-up zones such as bank ATM machines, convenience stores and petrol stations which are conveniently located around the island and the mainland. Self-service kiosks are also available at various points along the PLUS highway,” said PLUS Chief Operating Officer, Zakaria Ahmad Zabidi.

“Above all, the best move to curb the spread COVID-19 is to stay home and practise social distancing. By ensuring your Touch‘nGo card has sufficient balance for toll transactions, it eliminates the need to physically interact with our Customer Service Assistants and at the same time, ensure social distancing is observed,” Encik Zakaria added.

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Social distance

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Edaran Tan Chong Motor Sdn. Bhd. (ETCM) today announced that the warranty of all Nissan vehicles distributed and sold by the company will have an extension of 30 days from the last day of the Movement Control Order (MCO) period, if the warranty expiry date falls within the period that the MCO is on.

The existing warranties will remain valid, even if the preventive maintenance service schedule intervals cannot be performed during this MCO period.

Nissan engine

Customers are encouraged to reschedule service appointments within 30 days after MCO is lifted in order to keep their vehicle warranty active. Appointment rescheduling can be done via the DriveOn mobile app, Tan Chong Ekspres Auto Servis Sdn. Bhd. (TCEAS) website, Call Centre or direct booking with TCEAS Service Centres (after the MCO expires).

To cater to the anticipated surge of service appointments after the MCO period, TCEAS will extend its business operation hours from Monday to Friday, 8.30 am up to 8.00 pm. In Kelantan and Terengganu, the operating days will be from Sunday to Thursday.

Nissan

ETCM had also earlier informed its customers that while all its sales and aftersales outlets will remain closed in accordance with the MCO, Roadside Assistance and Towing services will still be available to assist in an emergency. However, if the vehicle is towed to a service centre, it will have the remain there as repair work cannot be undertaken during the MCO period.

For more information, roadside assistance or towing services, members of the public may call 1800-88-3838, or visit www.nissan.com.my.

StayAtHome

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One thing is for sure – things will not be the same again when this COVID-19 pandemic comes to an end (hopefully that will not take too long). With the restrictions imposed by the Movement Control Order (MCO) and the need for better hygiene and social distancing, our lifestyle will have to change. Likewise for businesses, big and small, which will have to be mindful of protecting both their employees as well as their customers and the public.

While seeking to ensure its daily operations continue to run smoothly, Proton has adhered to the requirements of the MCO in order to help break the COVID-19 chain of infection in Malaysia. At the same time, the company has also obtained approval from the relevant agencies for essential operations to be carried out by essential employees.

Proton

Main priority – safety of employees
The health and safety of Proton’s employees is of utmost importance. With a workforce of close to 10,000 people, monitoring the health status of everybody is a daily task requiring cooperation from all levels. During the MCO, the health status of every employee is monitored twice daily with plans in place to isolate and treat those suspected of being infected with the virus. This includes weekends and takes into account where the staff are based during the MCO as well as their active work status.

Proton

Prior to the MCO, all staff movement outside the company was limited from the beginning of February 2020. Furthermore, those who travelled were required to undergo a 14-day self-quarantine upon their return including being screened for the virus before and after the quarantine period.

“When the news of the COVID-19 virus made headlines, Proton put into effect an action plan to mitigate against infection. We have been diligent in our efforts and even before the MCO was announced, we cancelled all overseas business travel and enforced work from home operations for a few departments with staff who were quarantined for possible infections. Our main priority is the health and safety of our staff and we are hopeful of emerging from this situation unscathed,” said Dr Li Chunrong, CEO of Proton.

Proton

Essential company operations to continue
Adhering to the strict conditions of the MCO means all Proton facilities have been shut down from March 18. However, certain job functions have still to be performed on-site. For instance, maintenance of Proton’s production facilities needs to be kept going while a few service centres designated to service the fleet of Proton vehicles used by government agencies remain operational.

In accordance with the requirements of the MCO, Proton has obtained approvals to issue letters for specific people who are performing limited company operations.

Proton staff

Operations for other areas within the company continue and individual departments are required to have daily meetings with department heads updating their team members on management decisions and apportioning work with daily deliverables.

“While we are cognisant of the need to adhere to the MCO, Proton has obtained approval from the authorities for a small number of its staff to continue working at specific locations to perform essential services. As for our other staff members, we have asked them to adapt their work practices to the MCO rules. Thanks to video-conferencing and messaging technology, meetings and discussions can be held from anywhere with an Internet connection so we are hopeful of keeping disruptions to our business operations to a minimum level,” said Dato’ Radzaif Mohamed, Deputy CEO of Proton.


Related story: Proton provides 50 units of X70 to Ministry of Health


The company, while acknowledging the scale of the crisis, is confident the country will be able to navigate itself to a safe outcome. “These are trying times but we are certain that if we pull together, Malaysia will come out of this strong. Proton will be standing shoulder-to-shoulder with all Malaysians as we see this through,” added Dr. Li.

StayAtHome

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There was a tiny bit of good news today during the daily briefing by the Health Ministry. According to the Director-General, there are signs of reduced cases which suggests that the curve is flattening. It’s too early to celebrate but if this sign can become a sustained trend, then we will be winning the war against the COVID-19 coronavirus.

Flattening the curve
If we can flatten the curve, the number of cases will become lower and the hospitals will be able to help more infected people and save more lives.

The reduced cases can be attributed to the Movement Control Order being initiated 2 weeks ago. Though it has restricted movements of the general population nationwide and requires people to stay in their homes, it has been necessary to reduce, if not prevent, the spread of the virus. However, there is some flexibility which allows people to travel out of their homes to get essential items and they must immediately return after that.

Because there are people (about 3% of road-users) who don’t appreciate such flexibility and take advantage of it, the police have had to be more strict in enforcing the MCO. Roadblocks have been set up in many areas, some roads are closed off, and only one person can be in the vehicle – and must have valid reasons for being away from the home. Those who do not obey orders to return home if their reason is unacceptable can be arrested.

PDRM roadblock

Now, with the second phase of the MCO starting which will last until April 14, there is an additional restriction. You can only travel up to 10 kms from your residence to purchase the essential items. This new condition has been introduced since it was found that there were people who were using the journey as a chance to drive around, perhaps to enjoy the empty roads.

In Penang, for example, there were people who insisted on crossing to the mainland to buy their things. The police did not allow that and ordered them to turn around and buy from stores on the island. This is what happens when a few people are stubborn and disobedient and the rest of us also suffer.

Of course, the authorities are not considerate and if there is a valid reason to travel further, eg to a hospital or to visit sick parents at a different home, then permission can be given for travel to be undertaken.

Petrol station
During the MCO period, petrol stations must remain closed between 8 pm and 8 am and that includes their convenience stores.

Meanwhile, supermarkets, grocery and convenience stores as well as petrol stations will be limited to operating hours between 8 am and 8 pm. The same hours apply to places selling food which have not been permitted to allow customers to eat on their premises; they can only offer takeaways or cater to orders sent by food delivery services. So if you are ordering food, be sure to do so by 7 pm.

Therefore, other than an emergency, you should not be on the road after 8 pm. If you miss going out to the mamak stall with your friends at night, it’s too bad that we can’t do it now. But what you can do is help to keep the number of infected people from going up and that means…

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Handwash

The purpose of the Movement Control Order (MCO) has been to limit movement of people so as to cut back the transmission of the COVID-19 coronavirus. Close contact allows the virus to spread and from just one infected person, hundreds more can be infected.

Today would have been the last day of the Movement Control Order (MCO) which was introduced on March 18. It has been tough on many people, especially those with small businesses that are very dependent on daily earnings. Everyone thought that it would be for 2 weeks and then the MCO would end and life would go back to ‘normal’.

Flattening the curve
Why flattening the curve of new cases is crucial to winning the battle against COVID-19.

But the numbers have continued to rise and even though we don’t have the frightening exponential increases in cases and deaths like in Italy or Spain, the fact remains that the ‘curve’ has not been flattened. This is the graphic representation of the number of cases and measures like the MCO and social distancing are meant to flatten the curve so that the number of cases can be lowered and the hospitals can then cope. In some other countries, the hospitals have been overwhelmed that doctors are facing the dilemma of who gets life-saving equipment and who does not and is likely to die.

We are actually luckier than people in other countries which have lockdowns and strict enforcement by police and soldiers. The MCO requires people to remain at home but it is still ‘reasonable’ in that those who are in need of food, additional essential supplies or medicine can still travel. They can go to get what they need and must then return, not wander around town and enjoy the empty roads.

Roads
The roads may be great for driving because they are so empty but you cannot wander around during the MCO period.

Yet there have been stubborn people who just do not understand how important following the MCO is. According to the authorities, they are about 3% of road-users but these 3% have made things worse for the rest of us. The extension of the MCO by another 2 weeks is not necessarily their fault as the situation has been difficult to overcome, though it has been said to be ‘stable’ with 150 to 200 new cases daily. But because of the indifference and stubbornness of those 3%, we will all face stricter controls from tomorrow.

The National Security Council has given assurance that there will not be a curfew although operating hours for supermarkets, grocery shops, convenience stores and petrol stations will be limited to between 8 am and 8 pm. The same applies to places selling food which have not been permitted to allow customers to eat on their premises; they can only offer takeaways or cater to orders sent by food delivery services.

So it is almost like a curfew and between 8 pm and 8 am, there should be no reason to leave your home unless you have a real emergency – like your wife is about to give birth or your grandfather is in urgent need of medical attention.

PDRM Roadblock
From tomorrow, with stores ordered to be closed between 8 pm and 8 am, there should be no reason to be on the road at night.

There are already restrictions on interstate travel but within towns and cities, things have been relaxed but it has been found that some people abuse the freedom permitted. For instance, some people from Penang island said they wanted to go to the mainland to buy groceries or their ‘favourite food’! As a result, the police will now limit the distance that can be travelled and if the destination is far away, you will be asked to turn around and find a store nearby.

Besides the restriction to one person in the vehicle doing the errands, the police will also check on temperatures of the drivers. Anyone found to have a fever will be immediately held back and send for screening. In this way, some of those who are carriers of the virus can be stopped from spreading it to others.

Red zones – areas with a large or sudden increase in cases – have been identified and the new strategy is to close off these areas. They may be whole districts like the one down in Johor or they may be a condominium complex like Menara City One in Kuala Lumpur. Residents are placed under an ‘Enhanced Movement Control Order’ which will make things unpleasant for them as they cannot leave at all.

StayAtHome

To manage things better, the police are also closing off some roads and filtering vehicles into specific channels for easier checking. More roadblocks will be set up so if you think you can get by one with your ‘story’, the police at the next roadblock might not accept it.

Terengganu is also considering a new approach using car numbers as eligibility for travelling. The idea to reduce traffic numbers was to have vehicles with numberplates ending with odd numbers allowed on one day and even numbers only on the next day. However, the plan which was to have started tomorrow has been postponed pending further study.

Covid-19 hotline

Details of new procedures that will be stricter will be announced tomorrow, according to Senior Minister Datuk Seri Ismail Sabri Yaakob. Meanwhile, Dr. Noor Hisham Abdullah, the Health Ministry’s Director-General whom you see giving a briefing every day, has urged Malaysians to be more disciplined and abide by the MCO.

“It is really up to us. If all of us can come together as one, and stay at home, we at the Health Ministry can continue with public health activities and carrying out active case detection. We can increase testing and finding targeted groups, we test them and isolate them early. Then we can break the chain of Covid-19,” he said, adding that another extension of the MCO after April 14 would only be made after assessing the situation during the first week of April.

So please abide by the regulations and stay at home unless you have a valid reason to venture out. This is not a situation affecting just people in one city or state, it is nationwide and all Malaysians are having to go through it.

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