Volkswagen Passenger Cars Malaysia Archives

Volkswagen owners can get more with VIP

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In Malaysia, as in most countries, it is a legal requirement to have a vehicle registered and roadtax paid annually plus there must be insurance coverage, in order to drive on public roads. Those with very old vehicles may opt to save on insurance premiums by buying cheaper third-party coverage, which pays compensation only to other parties in the event of an accident. They will not be able to make claims for damage to their own vehicle.

For those with relatively new vehicles, comprehensive insurance coverage is usually chosen. In fact, if the vehicle is under a H-P loan, it is a must as the bank needs to be assured it will be compensated if the vehicle is stolen or written-off in an accident. This covers not only third-party compensation but also provides for compensation for loss of the vehicle or repair costs to restore it after an accident.

Volkswagen Puchong — *The Volkswagen Insurance Plan (VIP) is available from all authorised Volkswagen dealers in Malaysia.*

Of course, just like other types of insurance (health, life, house, etc), you buy insurance hoping that you never have to call up the insurance company to make a claim. But, apart from being a mandatory requirement for vehicles, it gives peace of mind that you are ‘covered’. Should you one day have an accident or the vehicle is stolen, you will be so glad that there is compensation for the loss and you don’t have to pay yourself.

Exclusively for Volkswagen owners
Generally, comprehensive insurance policies for motor vehicles offer similar benefits which focus mainly on compensation in the event of loss or damage. However, Volkswagen Passenger Cars Malaysia (VPCM) believes that its customers deserve more and working with a group of leading insurance companies, it has formulated the Volkswagen Insurance Plan (VIP) exclusively for Volkswagen owners.

*Owners of older Volkswagen models can also enjoy all the extra benefits of VIP.*

VIP is just one of the elements in its Volkswagen Cares commitment to give the best to every customer. Whether you are owning a Volkswagen for the first time or have one which has been a trusted member of the family for years, VIP is available with its enhanced benefits that go beyond just compensation. VIP is available only from authorized Volkswagen dealers in Malaysia and the insurance policy can be purchased at any time.

Should the vehicle be disabled or seriously damaged due to an accident, having VIP ensures that reliable and authorized towing services are used. The assistance to call the towing service will be handled by the VIP 24-hour Roadside Assistance and the vehicle will be transported to the nearest authorized Volkswagen service centre. Such assistance would prove valuable especially if there is an accident and stress levels are high. Just call the toll-free number 1-800-88-2389 and help will be on its way.

Why get VIP?
The value of VIP will also be demonstrated when a claim has to be made. Those who have had to make such claims themselves know that the process can be time-consuming and even frustrating in some cases. Apart from submitting the claim, there is a need to wait for the adjuster to come and assess the damage and decide on the cost the insurance company is willing to cover.

Volkswagen — *When you have VIP, claims are prioritised and repairs can start faster.*

VIP takes all that away for claims below RM30,000 because the claim will be prioritized the moment the vehicle enters the service centre. The Volkswagen staff, who are familiar with the process, will assist in all aspects and obtain approval to start repairs as fast as possible. In fact, the owner is unlikely to have to personally be involved other than to provide the required documents, sign on the Claim Form and receive updates on the repair work. It’s as good as being a VIP (Very Important Person)!

Paint booth — *Refinishing and repainting are done in accordance with Volkswagen AG’s strict standards, restoring the car to its original condition.*

Extra benefits
Some insurance companies impose what is known as a ‘betterment charges’. This can run to thousands of ringgit because the insurance industry sees repairs which use brand new parts as improving the condition of the car in relation to its actual age. This means that if a 10-year old car has new headlights installed because the old ones were completely destroyed, the ‘age’ of the car in that area differs. For this, the insurance company will impose the betterment charge which sometimes catches owners by surprise.

Volkswagen owners who have VIP do not have to worry about this charge because it is waived for vehicles up to 10 years old. They will not have to pay anything extra for brand new genuine parts as required for the repairs. Everything related to restoring their vehicle to proper running condition will be done by certified technicians with materials that meet Volkswagen AG’s high standards. It is important to note that because it is an authorized service centre, only Genuine Parts will be used to repair your vehicle.

The premiums for VIP will be in accordance with prevailing industry levels. At this time, Allianz General Insurance Berhad and Etiqa General Takaful Berhad are the partner panel insurers collaborating with VPCM to offer the Volkswagen Insurance Plan.

“With VIP, all Volkswagen owners regardless of model, can enjoy quality services and roadside assistance at the best value under a comprehensive plan catered exclusively just for them,” says Erik Winter, Managing Director of VPCM. “Our owners are at the core of everything we do and providing this added service to them at our dealerships also ensures that the entire process is streamlined and more convenient, making our Volkswagen dealerships a one-stop centre for customer convenience and peace of mind.”

Click here to know more about the Volkswagen Insurance Plan and extra benefits.

How to get a brand new Beetle for free

Volkswagen has stopped producing the Beetle and whatever stocks remain in Malaysian dealerships as well as dealerships in other countries are all that’s left. Decades from now, these last models may be classic items, the way the original has held its own appeal.

You may want to get one to keep but you already have a car and can’t pay for a new Beetle. However, there is way to get one for FREE – and all that’s needed is a creative spirit. As part of a year-long celebration of the beloved Bug, Volkswagen Passenger Cars Malaysia will be giving away a brand-new Beetle in its ‘Win the Icon’ Instagram contest.

The contest runs from today till 4 pm on November 30, 2019 and rides on Volkswagen’s tagline of ‘Better experienced than explained’. Open to all Malaysians (with a valid driver’s license), participation in the contest needs only a test drive of a new Volkswagen model at any authorized dealership in Malaysia. You have to document the experience in a one-minute video clip, caption it creatively and then upload it to Instagram (set to Public viewing).

You can test-drive various models and submit separate videos as well, and these will be accepted as additional entries.

Together with your submission, you need to complete the slogan: “My #BetterExperiencedThanExplained story is…”. Follow and tag @VolkswagenMalaysia in the post. That’s it! And if your submission is the winning one, you will know in December and become the owner of a new Volkswagen Beetle 1.2TSI.

For more information, visit www.volkswagen.com.my or any authorised Volkswagen dealership in Malaysia.

Click here to read other news and articles about the Beetle in PISTON.MY

REVIEW: 2019 Volkswagen Tiguan 1.4TSI Highline

The current premium SUV market here in Malaysia is currently higher than ever with many offerings from different manufacturers. With so many Malaysians looking into upgrading their present lifestyles, SUVs seem to be the popular go-to option and Volkswagen Passenger Cars Malaysia (VPCM) has its feet deep within this game thanks to their popular 2019 Volkswagen Tiguan 1.4TSI Highline. (more…)

Volkswagen Insurance Plan from VPCM to enhance ownership experience

You must have insurance coverage for your motor vehicle if you want to use it on the road. In the past, insurance coverage was just that; you paid the premium annually and if you had a claim for accident damage or the vehicle was stolen, the insurance company paid the appropriate compensation.

Today, things are different and to enhance the ownership experience, the car companies work with their partner panel insurers to give customers more than just insurance coverage. Volkswagen Passenger Cars Malaysia (VPCM) is among the companies which offers insurance coverage with extra benefits. The insurance programme, launched recently, is known as the Volkswagen Insurance Plan or ‘VIP’.

As a privileged VIP policyholder, benefits include prioritised claim approval, roadside assistance with 24-hour emergency towing and assurance that repair work is conducted at authorised Volkswagen body and paint centres, in accordance to Volkswagen repair standards with only genuine parts used.

Additionally, there are no excess fees, no betterment cost and an agreed value of up to 10 years. This is applicable to all Volkswagen models, regardless of vehicle age.

Available through all authorised VW dealerships
VIP can be purchased at any Volkswagen authorized dealerships in Malaysia when registering a new vehicle or during roadtax renewal. Allianz General Insurance Berhad and Etiqa General Takaful Berhad are partner panel insurers, with Allianz offering conventional insurance, and Etiqa offering both conventional and takaful insurance.

“With VIP, all Volkswagen owners regardless of model, can enjoy quality services and roadside assistance at the best value under a comprehensive plan catered exclusively just for them,” Erik Winter, Managing Director of VPCM, explaining that that VIP has been conceptualised under the Volkswagen Cares philosophy.

“Our owners are at the core of everything we do and providing this added service to them at our dealerships also ensures that the entire process is streamlined and more convenient, making our Volkswagen dealerships a one-stop centre for customer convenience and peace of mind,” he said.

For more information on Volkswagen products and services in Malaysia, visit www.volkswagen.com.my or any authorised dealership.

Click here for other news and articles about Volkswagen in PISTON.MY

Kurt Leitner joins Volkswagen Passenger Cars Malaysia as New co-Managing Director

Kurt Leitner has joined Volkswagen Passenger Cars Malaysia (VPCM) as its new Managing Director, taking over from Florian Steiner who has taken a new position in Europe. Mr. Leitner, 52, has been been with the Porsche Holding Salzburg (PHS) group since 1988 and has held various management positions in the organisation.

He joins Erik Winter, who also has the position of Managing Director at VPCM, and like Mr. Steiner, he will have a dual role as Managing Director in Malaysia and Singapore where PHS manages the Volkswagen retail business. He will focus on human resources, information technology and finance while Mr. Winter will continue to helm VPCM’s sales, aftersales, dealer network and marketing operations.

“I am very excited to be in this part of the region, living both in Malaysia and Singapore and working with people from different cultures and backgrounds. This will be a new journey and learning experience for me and I hope to make the most of it during my time here” Mr. Leitner said.

Welcoming his new colleague, Mr. Winter said: “Mr Leitner is a great addition to the management team as he has an abundance of automotive retail and finance experience. Malaysia’s automotive scene is fast paced, and I believe that he will fit right in.”

With a strong upcoming product line-up and aggressive aftersales enhancements under the Volkswagen Cares brand promise, both VPCM Managing Directors are confident that the Volkswagen brand in Malaysia will continue to grow, amidst the highly competitive automotive landscape in Malaysia.

Click here for other news and articles about Volkswagen on PISTON.MY

Visit www.volkswagen.com.my to know about the products and service available in Malaysia.

Walnut Blasting Decarbonizer service now available at Volkswagen dealerships

Volkswagen owners in Malaysia who want their engine to run more efficiently can now give it the Walnut Blasting Decarbonizer service. Part of the Volkswagen Cares initiative by Volkswagen Passenger Cars Malaysia (VPCM), this service is available at all authorized Volkswagen dealerships.

Recommended as a preventive measure every 45,000 kms, the price of the service starts from RM515. It uses crushed walnut shells to gently remove carbon deposits built-up in the engine over time. The end result is a cleaner engine that can give a smoother drive.

Approved by Volkswagen AG
Recognized and approved by Volkswagen AG, this method (which was developed in the 1960s by and first used by the US Navy) is economical, efficient and non-corrosive, without the use of harmful chemicals. It is especially useful for cars which are used mostly in stop-and-go city driving which tends to promote carbon deposits. The build-deposits create negative effects such as higher fuel consumption and reduced performance.

VW service — *The new aftersales service is available at all authorised Volkswagen dealerships as part of the VW Cares initiative.*

“It goes without saying that our customers are our top priority – and we are continuously looking for ways to improve our services and offerings to our customers under the Volkswagen Cares brand promise to provide value-added and quality services. This is one of many to come,“ promised Erik Winter, Managing Director of VPCM.

Volkswagen owners can download the Volkswagen Cares mobile app to their smartphones stay updated on other Volkswagen Cares initiatives. Information is also available at www.volkswagen.com.my.

Click here for other news and articles about Volkswagen on PISTON.MY.

More savings with Volkswagen Merdeka Voucher

In conjunction with the upcoming 62^nd year of our country’s independence, Volkswagen Passenger Cars Malaysia (VPCM) is offering more savings for your next booking in the form of the RM1,000 Volkswagen Merdeka Voucher.

Applicable to all VW models available here in Malaysia, the voucher offers more rebates for booking made until the end of the month of August on top of the current ongoing promotion. The current promotion already offer savings up to RM15,000 and with the added Merdeka voucher, VW owners will indeed get more for less. (more…)

Volkswagen Arteon now open for booking – From RM290,000

[Dates of Arteon Tour around showrooms updated]

Volkswagen Passenger Cars Malaysia (VPCM) is proud to announce that their latest all-new Volkswagen Arteon is now available for booking and the price is expected to range between RM290,000 and RM310,000.

The fully CBU Volkswagen Arteon R-Line will be making its official debut here in Malaysia in a few months so to those who would like to own the very first few models here in the country should definitely place your bookings at any of the Volkswagen authorised showrooms located nationwide. (more…)

Great deals for new and pre-owned Volkswagens

Shopping for a new car? Shopping for a pre-owned Volkswagen? Then visit authorised Volkswagen dealerships around the country this weekend for great deals on a wide selection of models.

Volkswagen Passenger Cars Malaysia (VPCM) is hosting a one-weekend only ‘Volkswagen Pre-loved Weekend Deals‘ event at 14 participating dealerships on July 20/21 from 11 am till 5 pm.

The prices start from as low as RM39,990 and mileages are low while the vehicles are in a condition almost as good as new.

great deals on Volkswagen models — *The showrooms to visit for great deals on a wide selection of pre-loved Volkswagen models.*

Ongoing Aftersales Promotions
Existing owners can also enjoy a complimentary check at authorized Volkswagen service centres, while those who are due for an absorber change will receive an additional 20% discount off the retail price if they buy the parts at the service centres. This discount is applicable on genuine Volkswagen shock absorbers and coil springs.

There’s also an ongoing tyre promotion which runs till the end of the year. Owners can purchase high-quality durable tyres from as low as RM184. Additional benefits such as free installation, alignment and balancing depending on the different tyre packages.

A battery doesn’t last forever and if it’s time to get a new one, purchase from an authorised dealer and get a 20% discount. Prices start from RM365 (depending on model) and this offer is available till the end of 2019.

All new Volkswagen cars and SUVs come with 3 years of free scheduled maintenance, a 5-year unlimited mileage warranty and 5 years of complimentary roadside assistance.

5-5-5 benefits for Tiguan and Passat buyers
If you buy and register a new Tiguan, Passat 1.8TSI Comfortline and 2.0TSI Highline before December 31, 2019, VPCM will give you an additional 2 years (or maximum of 75,000 kms) of free scheduled maintenance – which means a total of 5 years that you don’t have to pay for servicing. This is on top of the 5-year unlimited mileage warranty and 5-year complimentary roadside assistance.

Additionally, customers can enjoy a low interest rate of 1.88% per annum on their H-P loan (terms and conditions apply). Add it all up and savings can come to RM13,800 on the Tiguan and up to RM15,100 on the Passat.

For more information, visit any authorised Volkswagen dealership in Malaysia. Locations can be found at www.volkswagen.com.my.

‘An Iconic Gathering’ of VW Beetles at Putrajaya

With production of the Volkswagen Beetle having ended this month, distributors, clubs and fans of the ‘Bug’ have been organising events and other activities to say farewell. In Malaysia, besides offering limited edition models, Volkswagen Passenger Cars Malaysia (VPCM) brought together Beetle owners from around the country.

The owners of 405 Beetles of the three generations since 1938 came together at the event entitled ‘The Beetle, An Iconic Gathering’, which was held at Putrajaya.

*All three generations of the Beetle were present at the gathering.*

Convoy through the city
The celebration kicked-off early yesterday morning with a convoy of 138 Beetles making their way through the streets of Kuala Lumpur before heading to Putrajaya. It was a colourful parade with many of the cars uniquely customised to reflect the personalities of their owners.

Erik Winter, Managing Director of VPCM, expressed his heartfelt appreciation to the owners who had come from as far north as Perlis and also from Johor Bahru for joining the special event.

“It was an emotional moment for us to see the rows and rows of colourful air-cooled and water-cooled Beetle cars and I believe all those who were present shared this sentiment,” he said. “This is a car that has united people across all walks of life, and they all gathered in Putrajaya over one common passion – the Beetle. The sense of kinship was apparent everywhere, and we are grateful to all owners, and especially to our Beetle car clubs and classic Volkswagen communities for making the event a success.”

“This is a car that has united people across all walks of life, and they all gathered in Putrajaya over one common passion – the Beetle.”

Erik Winter, Managing Director of Volkswagen Passenger Cars Malaysia

The outstanding Beetles
Out of the hundreds of Bugs present, three cars stood out from the crowd and were awarded ‘Best in Show’, while one Beetle, which garnered the most popular vote on social media, won ‘Most Liked Car’. The winners of the ‘Best in Show’ cars were Fairul Irwan, Raja Gopal and Thavanesan a/l Selvaratnam, while Siti Aishah Ismail’s Instagram posting of her Bug earned the ‘Most Liked Car’ title.

On display at the event was the Collector’s Edition Beetle, launched in Malaysia just one day after the last Beetle rolled out from the production line at Volkswagen’s factory in Mexico. It comes with accessories worth up to RM12,000, and each of the 75 units is priced at RM164,390. Besides an exclusive emblem in the car to identify it, each owner will receive an official Collector’s Edition certificate of ownership.

For more information, visit www.volkswagen.com.my .

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