VPCM Archives

New Volkswagen Arteon R-Line 4MOTION launched

As with other car companies these days, Volkswagen Passenger Cars Malaysia (VPCM) has to use online media to launch its new products and today, it officially introduced the new Volkswagen Arteon R-Line 4MOTION. Assembled locally, the 4-door fastback is priced from RM247,671 without insurance and with full sales tax exempted (until the end of 2021).

Facelifted version
The Arteon, as flagship of the Volkswagen range in Malaysia, has been in the market since 2020 and the one launched today has the cosmetic changes of the updated model that made its global debut last June. Besides the exclusivity and sportiness that the R-Line package adds, the new model also comes very extensively equipped with high-tech and premium features as standard.

These include a full-LED headlight system with Dynamic Cornering Lights while the LED 3D rear taillights have sequential turn signals. The driver’s seat has 14-way adjustment while the luxurious ambience can be personalised with a selection of 30 colours (of adjustable intensity) for ambient illumination.

New, more powerful engine
Under the bonnet, the powertrain is a new and more powerful one. While being similarly turbocharged and having a 2-litre displacement, the EA888 TSI engine in the latest Arteon produce 280 ps with 350 Nm of torque available between 1,700 and 5,600 rpm. These numbers are 70 ps and 30 Nm more than before and still flow through a 7-speed DSG wet dual-clutch transmission. The claimed acceleration time is 5.6 seconds from 0 to 100 km/h, with fuel consumption said to be up to 13.5 kms/litre.

All-wheel drive with 4MOTION
What’s significant for the new model is that the power goes to all four wheels, instead of just those at the front. The system enabling this is 4Motion, Volkswagen’s all-wheel drive (AWD) system. While many people may think that AWD is only good for off-road driving, it is actually useful on the road too.

With all 4 wheels powered, traction is improved and this will be appreciated on wet or slippery roads. Acceleration can also be improved and grip during cornering is also better. Of course, the Laws of Physics still apply so having 4MOTION doesn’t mean that you can drive around a corner faster than the capability of the tyres to grip the road.

AWD systems like 4MOTION have ‘intelligence’, sending power to whichever wheel needs it at any given moment. If it senses a wheel starting to spin, the system cuts the power going to that wheel and sends more power to whichever of the other wheels can best use it. Because it all happens automatically, the driver can focus on driving.

The 4MOTION system in the Arteon R-Line is one of two versions which Volkswagen developed. In Arteon application, because the engine is mounted transversely, an electro-hydraulic Haldex coupling is used whereas the other version for models like the Touareg SUV employ a mechanical Torsen centre differential to distribute power to the front and rear wheels. This is because of the engine being installed in a longitudinal orientation.

Power delivery is on an infinitely variable basis by a multi-plate clutch. Normally, power is mainly transmitted to the front axle, which saves energy. However, in the event of an impending loss of traction, the rear axle is activated in a fraction of a second. The distribution of power to all four wheels becomes active before wheelspin occurs, rather than being reactive. A loss of traction is therefore virtually excluded. However, should any wheel slip occur, power is immediately transmitted to the wheels where it is needed. An Electronic Different Lock also helps to improve traction and reduce understeer.

Dynamic Chassis Control, which is standard, has up to 15 selectable increments which are varied using the adaptive dampers. There are also 5 different driving modes (Eco, Comfort, Normal, Sport and Individual) so driving preferences can be personalized.

Extensive safety features but no AEB
In the area of safety, Volkswagen has always made sure that its customers get the best possible protection and as the flagship model, the Arteon has an extensive list of safety systems to help the driver avoid accidents. These driver assistance systems include Lane Assist, Side Assist, Driver Alert, and Rear Cross Traffic Alert. There’s also a 360° Area View system which let’s the driver see all around the car not only for precise parking but also to spot hazards. The display is customisable to full or split views.

If an accident does occur, there’s a Post-Collision Braking System which prevents a second collision (if the car is propelled uncontrollably), and an Intelligent Crash Response System that activates to cut fuel supply, switch on hazard lights and unlock the doors to enable rescuers to get to the occupants.

The usual active safety systems like ABS with Brake Assist and Electronic Stability Control are also present but it is rather surprising to find Automatic Emergency Braking (AEB) not available. This system activates to automatically apply the brakes if the driver does not do so when a collision is likely to occur. According to VPCM’s Managing Director, Erik Winter, AEB is available for the Arteon but the system is still undergoing tests in Malaysian conditions so it is not being installed yet.

However, while AEB is not present for now, there is something called Maneuver Braking which is active from around 1.5 km/h up to 10 km/h. It is active during reversing as well as moving forward, so it is effective during parking and prevents bumping into a wall or another vehicle. The Maneuver Braking system is basically an extension of the Park Distance Control system which has been around for a long time.

Arteon drivers will also be alerted to reduced pressures in the tyres by the Tyre Pressure Monitoring System. Once the normal pressures are set, any significant change will be noticed so the driver will not drive too far on an under-inflated tyre and damage it.

Interior with R-Line silver trim
The spacious cabin of the Arteon with R-Line silver trim has EgoComfort seats which are handsomely sculpted and upholstered in Nappa Carbon leather. The seats are structured for comfort and reduced fatigue on long journeys and for the driver, there are up to 14 adjustment options as well as a massage function. The ambient lighting has a choice of 30 colours with adjustable intensity to match just about any mood.

The high-resolution 11.7-inch Digital Cockpit not only shows the usual information like road and engine speeds but can also have a navigation map overlaid across the instrument panel. The display is customizable with 6 views for over 30 combinations, including 2D and 3D navigation.

The 9.2-inch Discover Pro infotainment system comes with voice and gesture control and supports wireless App-Connect to Apple Car Play and Android Auto. Besides using the touchscreen, the driver can also go handsfree and use voice commands or switches on the steering wheel.

Going with the flagship status of the model is the premium Harman Kardon sound system which has 12 speakers (11 speakers plus an additional centre one). The speaker grilles are crafted from ultra-thin 0.5 mm high-strength steel to support optimal acoustic performance. The 700W digital sound system employs a 16-channel digital amplifier with surround sound that can be enhanced by pre-determined acoustic settings – PURE, CHILL OUT, LIVE and ENERGY.

Trade-up offer
VPCM has a Trade-Up campaign for existing owners of the Touran, Cross Touran, Sharan, Passat CC and Passat (B7) who want to buy a new Volkswagen. With this campaign, owners will be able to enjoy an additional RM3,000 in trade-in value for all models currently on sale, including the all-new Arteon R-Line. While the present FMCO conditions do not allow for showroom visits, bookings for the new Arteon (as well as other models) can be made via the Volkswagen eShowroom which is always accessible from a smartphone or computer. For more information, visit www.volkswagen.com.my.

Making things easier for Volkswagen owners in Malaysia during these difficult times

These are difficult times for everyone and reducing expenses is even more important than ever before. To help those who own a Volkswagen vehicle, Volkswagen Passenger Cars Malaysia (VPCM) has come up with a few initiatives that can save them money and give them some ‘breathing space’.

Extended payment plan with 0% interest plan
Vehicles need to be serviced periodically, even though their usage may have decreased considerably due to the restrictions of Movement Control Orders over the past year.

For those who send their vehicles to selected authorised Volkswagen dealers, there’s a flexible payment plan which allows them to spread out their bill over 6 or 12 months. Even better – no interest rate will be charged (terms and conditions apply). However, payments must be by a credit card.

20% service discount
Those who have registered for Volkswagen Care Plus (VCP) will enjoy more savings. These include three 20% rebate vouchers for maintenance service at authorised Volkswagen service centres. The vouchers can be used from the fifth year of service and the following two services during the period of 3 years. Additionally, customers will enjoy 2 years of free roadside assistance under VCP (terms and conditions apply).

30% discount for repairs
Every ringgit saved is a ringgit earned, and this is the basis of VPCM’s Repair Packages offerings. There’s a 30% discount on selected Repair Packages when they repair their cars at authorised Volkswagen service centres. This is applicable for Volkswagen models older than 5 years.

The Volkswagen Insurance Plan (VIP)
The Volkswagen Insurance Plan (VIP) has many benefits which will prove valuable if repair claims are necessary after an accident. If the vehicle is not more than 10 years old, there is no betterment cost for any replacement parts used. The comprehensive coverage includes various value-added services without any extra charges. Additionally, there is an agreed sum and insured value for vehicles up to 10 years old in the event of total loss.

Other VIP benefits include prioritised claim approval, windscreen replacement approval within 2 hours, roadside assistance with 24-hour emergency towing, and assurance that repair work conducted at authorised Volkswagen Body & Paint centres are in accordance with Volkswagen repair standards and only genuine parts are used.

Visit www.volkswagen.com.my for more information or to locate an authorised dealer and service facilities anywhere in Malaysia.

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New locally-assembled Volkswagen Arteon R-Line 4MOTION available for pre-booking

The new Volkswagen Arteon R-Line 4MOTION will soon be leaving the assembly plant in Pekan, Pahang. It is expected to be priced between RM245,000 and RM255,000 and Volkswagen Passenger Cars Malaysia (VPCM) is now accepting pre-bookings.

Introduced to the Malaysian market last year, the Arteon is Volkswagen’s flagship with the latest enhancements, including an updated interior and exterior, new technology and a new 2-litre engine.

The redesigned front grille and bumper are more prominent and complement the full LED headlights. At the rear, new LED 3D lights with sequential indicators add character to the Arteon’s sloping fastback design. It is also the first model to carry the new Volkswagen and R logos.

The Arteon is powered by a 2.0-litre TSI turbocharged petrol engine which produces up to 280 ps, with 350 Nm of torque. A 7-speed wet-clutch DSG is used to deliver the power which goes to all four wheels, thanks to the Volkswagen4MOTION all-wheel drive system.

Inside the Arteon R-Line 4MOTION, the cockpit area has a new steering wheel with haptic touch controls, and ErgoComfort sports seats in Nappa Carbon leather and 14-way adjustment. For the driver, a high-resolution Digital Cockpit offers convenience and the views can be easily customised.

The Discover Pro infotainment system, with a 9.2-inch colour display, comes with voice and gesture control for safer handsfree management of various functions. The system now supports both wireless App-Connect for Apple CarPlay and Android Auto, allowing favourite apps to be brought to the dashboard. Also standard is a premium Harman Kardon 700W audio system with 12 speakers strategically positioned around the cabin.

Like many modern cars, the Arteon R-Line has driver assistance systems which include Lane Assist, Side Assist, and an Automatic Post-Collision Brake System. It even reminds the driver to take a break on long journeys. A Surround View camera provides all-round coverage with a simulated image integrated to real imagery from small cameras around the bodywork.

2021 Volkswagen Arteon R-Line 4MOTION — *The Surround View display shows all sides of the Arteon, while the Rear Cross Traffic Alert system (below) detects vehicles approaching from either side as the car is reversing out of a parking bay.*

As with all Volkswagens sold by authorised dealers in Malaysia, the Arteon R-Line 4MOTION comes with 3 years of free scheduled maintenance, 5 years warranty coverage with no mileage limit, and Roadside Assistance for the first 5 years of ownership.

Visit www.volkswagen.com.my to know more and to make a booking, you can use the eShowroom.

What is 4MOTION?
4Motion is Volkswagen’s all-wheel drive (AWD) system which delivers power to the front wheels as well as the rear wheels. While many people may think that AWD is only good for off-road driving, it is actually useful on the road too.

Volkswagen Arteon: How Does It Feel & Drive After 10,000KM?

Money-saving offers from Volkswagen for the Hari Raya festive season

*Visit www.bhpetrol.com.my for more information.*

With the Hari Raya festive season on this month, Volkswagen Passenger Cars Malaysia (VPCM) is having a Raya-Raya campaign as well as an Aftersales Raya campaign, both of which will save money for those buying new Volkswagens as well as those who already own one.

Volkswagen Raya-Raya Campaign
Until May 31, 2021, purchasers of selected Volkswagen models will enjoy a RM1,000 duit raya rebate. The two variants of the Passat also come with additional RM3,500 savings when customers book online via the Volkswagen eShowroom. Additionally, those who purchase a new Passat Elegance will have 1-year comprehensive insurance free of charge, while the Passat R-Line comes with a year’s supply of free petrol.

Aftersales Raya Campaign
VPCM doesn’t forget loyal customers who have joined the Volkswagen family and with the Aftersales Raya campaign, owners who send in their vehicle for service at authorised dealerships will enjoy a 20% discount on Volkswagen genuine engine oil.

During the campaign period, which runs till June 13, 2021, owners who spend a minimum of RM1,200 will receive a complimentary carcare kit that consists of wax polish, wax shampoo, glass polish, plastic care, and leather care solutions, as well as complimentary Volkswagen Raya packets (both complimentary items available while stocks last).

A new addition to the Aftersales Raya campaign is the promotion for windscreen wiper blades, important items especially with the rainy weather these days. Just as you need good lighting at night, you also need good wiping of the glass for safe motoring. Until June 30, 2021, a pair of wiper blades from authorised service centres will be offered with a 20% discount.

For motoring safety, the windscreen wipers should remove water properly so the view ahead is clear. If your wipers are not doing their job well, have them changed. Until the end of June, authorised Volkswagen dealers are offering a 20% discount for a new set.

New VIP insurance partner
VPCM has also announced a new insurance partner under the Volkswagen Insurance Plan (VIP). This is AXA Affin General Insurance Berhad which joins existing partners Allianz General Insurance Berhad, Etiqa General Takaful Berhad and Zurich Takaful General Insurance Berhad.

As a VIP policyholder, benefits include prioritised claim approval, roadside assistance with 24-hour emergency towing, and assurance that repair work is conducted at authorised Volkswagen Body & Paint centres in accordance with Volkswagen repair standards with only genuine parts used. Additionally, there are no excess fees, no betterment costs and an agreed insured value for vehicles up to 10 years old. This is applicable to all Volkswagen models regardless of vehicle age.

To know more about Volkswagen products and services, or to locate authorised service centres, visit www.volkswagen.com.my.

Save up to RM11,500 when you buy a new Volkswagen Passat Elegance or R-Line

Volkswagen Passenger Cars Malaysia (VPCM) has announced that the great deals for the Volkswagen Passat Elegance and Passat R-Line have been extended. Customers get the first year of insurance free (worth RM5,500) as well as 1-year of free petrol (as a rebate) rebate worth RM2,500. Those who place their booking via the Volkswagen eShowroom will enjoy additional RM3,500 of rebates, bringing the total savings to as much as RM11,500.

With the current sales tax exemption (until June 30, 2021), the Passat Elegance is priced from RM181,856 and the Passat R-Line is from RM203,411.

The Passat Elegance and its sportier sibling, the Passat R-Line comes with a 2.0 TSI turbocharged engine paired with a 7-speed wet clutch direct shift gearbox (DSG). The output 190 ps/320 Nm which goes to the front wheels. The Passat R-Line also comes with Dynamic Chassis Control (DCC) and other hi-tech features to enhance driving dynamics.

Already an owner?
Those who already own a Volkswagen older than 5 years can take advantage of the Repair Package specials. These are available for the front and rear shock absorbers, front and rear brake discs – and from this month onwards – front and rear wheel bearings and timing belt. Additionally, the parts and labour on selected models come with a 30% discount and 2-year warranty for peace of mind.

When making replacements, all parts used are 100% Volkswagen genuine parts, including related components such as nuts and bolts. In some cases, related items are also replaced to ensure better performance and safety.

All work is carried out by trained Volkswagen technicians and in accordance with global standards with approved Volkswagen tools.

Volkswagen owners are required to download the Volkswagen Cares mobile app to be eligible, and in order to receive their item e-vouchers. These e-vouchers can then be presented at any Volkswagen authorized service centres throughout Malaysia.

VPCM also encourages booking of service appointments in advance and this can be done online. Owners can choose preferred dealership, date and time. Free pick-up and delivery services are also available upon request for those who are busy or who would rather not leave home at this time.

For those who do visit Volkswagen dealerships nationwide, you can be assured that all the facilities follow strict guidelines under the Volkswagen #SafeHands initiative. There are stringent hygiene processes in place including the sanitising of premises and key touchpoints, proper safety screenings, contactless vehicle acceptance and sanitisation of all display and test drive units.

For more information, visit www.volkswagen,com.my.

Customers who buy Volkswagens can have new vehicle delivered to their homes

Volkswagen Passenger Cars Malaysia and PichaEats drive kindness this festive season

A festive season usually includes giving to those less fortunate and this year, Volkswagen Passenger Cars Malaysia (VPCM) and PichaEats teamed up to deliver a total of 280 meals to the less fortunate, in efforts to drive kindness this festive season.

The ‘Driving Kindness’ convoy consisted of employees from VPCM and PichaEats, a catering company that specializes in preparing meals from the homeland of its chefs who come from Syria, Palestine, Pakistan and Afghanistan.

Recipients of the Driving Kindness campaign were Hiichiikok Foundation, Trinity Community Children’s Home, Lighthouse Children’s Welfare Home, Sunteck Handicap Welfare Home and Charis Sheep Pen Shelter, all located in Klang Valley.

Additionally, as a show of support to frontliners, a total of 100 meals were delivered to the doctors and nurses at the COVID-19 testing station at Hospital Kuala Lumpur.

In the spirit of giving, five families and individuals were also presented with a PichaEats Christmas Family set. The respective parties were selected through a Facebook contest held last month which invited netizens to nominate those going through tough times and deserved a special meal as a show of love and appreciation.

“Christmas is the season of giving, and it is a privilege to be able to give back to the community and to the less fortunate. The year has been extremely challenging for everyone, and it is so important to stay connected, be kind and to give back whenever possible,” said Erik Winter, Managing Director of VPCM.

“The Volkswagen group has been committed to aiding refugees via numerous social platforms since 2015, and here we are honoured to partner with the charismatic team at PichaEats, who are doing an amazing job creating opportunities for refugees in Malaysia,” he added.

“At PichaEats, we are all about making an impact. For this Christmas and year-end season, we especially wanted to emphasize the idea of bringing joy and spreading kindness to the community at large. It was a pleasure working with Volkswagen Malaysia to realize this, who were all for putting a smile on the faces of those who needed some good cheer,” said Kim Lim, CEO and co-founder of PichaEats.

The meals were delivered by volunteers who used their own Volkswagen vehicles – two Beetles and two Kombi vans – as well as vehicles provided by VPCM.

Click here for other news and articles about Volkswagen.

Volkswagen Passenger Cars Malaysia introduces additional online aftersales services

Volkswagen Passenger Cars Malaysia (VPCM) has taken further steps to ‘digitalise’ its aftersales services with Online Service Booking and Service Cam services.

Owners can now book their service appointments from their homes with Online Service Booking. Available on both desktop and mobile, the process is easy and convenient as customers only just need to select their preferred dealership, preferred date and time and provide their vehicle details. An Aftersales advisor will then be in touch to confirm the appointment.

Service Cam
Another first from VPCM is Service Cam, which complements the next service step to offer convenience to Volkswagen owners. Owners now have more flexibility with their time after sending their vehicle in, while still being able to make informed decisions without having to physically be at the service centre.

With Service Cam, their respective Service Advisors will share a detailed walkthrough video of the vehicle along with recommendations on parts replacements, if required.

This service only highlights parts that are not covered within the scheduled service maintenance, after which the customer can review these parts to decide whether to accept or decline the job.

#Safehands initiative
The two services are part of the Volkswagen #Safehands initiative which is especially important in these days of social distancing and the need to help prevent the spread of COVID-19. The #Safehands initiative offers Volkswagen owners safety and peace of mind of Volkswagen customers.

The move towards digitalizing aftersales work provides even more assurance to customers to ‘return’ to Volkswagen dealerships in the ‘New Normal’, especially those who may not feel comfortable waiting at the service centre or being out of their homes.

Current service promotions
Volkswagen owners can make use of the services for the current aftersales promotions, which include Repair Packages for vehicles older than five years. The Repair Package offers owners up to RM1,394 savings on shock absorbers and up to RM992 savings on brakes. Besides professional and complete replacements, there is also a 2-year warranty for the genuine parts supplied.

Trade-Up campaign from Volkswagen Das WeltAuto

Trade-Up campaign from Volkswagen Das WeltAuto

Das WeltAuto, Volkswagen’s global used car programme, has started a campaign for Volkswagen owners in Malaysia. The Trade-Up campaign offers Volkswagen owners the opportunity to trade-in their current vehicles with extra support for the purchase of a brand new Volkswagen model.

The campaign is targeted at existing owners of the Touran, Cross Touran, Sharan, Passat CC and Passat B7. With this campaign, owners will receive an additional RM3,000 trade-in support for all models, including the all-new Arteon R-Line, Tiguan Allspace variants (R-Line and Highline), and the Passat Elegance.

2020 VW Tiguan Allspace Highline — *The latest Tiguan Allspace which was introduced to the Malaysian market in August this year.*

Campaign inspired by response to R-Line
“From all the positive feedback we received, we understood the need to provide our loyal customers with the possibility of upgrading while remaining in the Volkswagen family. With the support of Das WeltAuto, owning a new Volkswagen is even more convenient as all processes are handled and managed at our dealerships. We are confident that this campaign will entice owners of some of our older models to upgrade to our latest products,” said Erik Winter, MD of Volkswagen Passenger Cars Malaysia (VPCM), adding that that the campaign has been initiated due to the overwhelming response on the new R-Line range.

Das WeltAuto is available at 8 authorised Volkswagen dealerships in Peninsular Malaysia. All models are accepted for trade-in and will undergo a strict and thorough 133-point check by Volkswagen technicians to determine their condition.

*Some of the models available at Das WeltAuto.*

Benefits of buying from Das WeltAuto
Customers who purchase a vehicle from Das WeltAuto enjoy a 1-year extended warranty and 1-year roadside assistance and peace of mind as the vehicles are fitted with genuine parts. They are also accident-free and come with complete proof of service at authorized Volkswagen service centres.

Visit Das WeltAuto for more information and to get the location of a nearby Volkswagen dealership.

Volkswagen R-Line in Malaysia expanded to four models

Volkswagen R-Line in Malaysia expanded to four models

‘R’ is a popular alphabet among car manufacturers as it is associated with the word ‘Racing’. Usually, ‘R’ is used it to designate the sportiest variants of their models. Volkswagen began using ‘R’ with the 3.2-litre Golf R32 model some 15 years ago and then decided to have a R variant for each Golf generation that would be the most powerful in its time.

The R branding became increasingly successful and by 2010, the R GmbH division was established to look after the development and marketing of the hottest VW models. And while it has been performance-oriented, the division has this year announced that its direction will follow the trend of electrification. In fact, it has maintained the reputation of high performance even in EVs with the ID. R – the fastest car ever to race up Pikes Peak in America.

Then there’s also the R-Line which draws on the R image but without performance enhancements. The R-Line began as a trim level created by Volkswagen Individual but eventually became a range of its own, managed by the R division.

Volkswagen Passat CC R-Line 2012 — *The first R-Line model in Malaysia was the Passat CC R-Line, introduced in 2012.*

Volkswagen Golf R-Line 2018 — *Current Golf R-Line*

The first R-Line model in Malaysia was a version of the Passat CC introduced in 2012, followed by Golf Mk.7 a year later. Thus far, the Malaysian market has only had the R-Line available with the Golf but today, additional models have been launched to expand the R-Line to four models. Besides the Golf 7.5, which debuted in the early part of 2018, there is now the new Arteon R-Line, Tiguan R-Line and Passat R-Line.

Arteon R-Line (RM221,065)
The Arteon R-Line is the new flagship of the Volkswagen range in Malaysia. Volkswagen Passenger Cars Malaysia (VPCM) obviously expects it to make a strong impression on the market and has invested in local assembly which is done at the plant in Pekan, Pahang.

“As our new flagship, the Arteon elevates the Volkswagen brand for us as it beautifully captures design, performance and function while offering a greater feeling of exclusivity. Having it as an R-Line model adds sportiness even more to the heart of the Arteon,” said VPCM’s Managing Director, Erik Winter.

The Arteon is the direct successor to the Passat CC and has the same sleekness with a fastback profile. It sits on the MQB platform (which made it easier to assemble locally) and comes with a 2-litre TSI turbocharged 4-cylinder petrol engine with an output of 190 ps/320 Nm.

Power delivery to the front wheels is through a new and improved 7-speed double wet clutch direct shift gearbox (DSG). Drivers can customize performance characteristics with five driving modes – Eco, Comfort, Normal, Sport and Individual – as well as Dynamic Chassis Control (DCC) which offers up to 15 selectable increments.

As a flagship model, the Arteon R-Line obviously comes with a wide range of luxury items, along with the sporty image. Front passengers can sit comfortably on the 14-way ErgoComfort seats and the driver gets an additional massage function.

For audiophiles, the Arteon is fitted with a 700W Dynaudio sound system that comprises 11 speakers plus a subwoofer, and 16-channel digital amplifier. Adding to the luxurious ambience are Silver Rise aluminium inserts, Titanium Black headliner, an analogue clock and 3-colour ambient lighting.

The 11.7-inch Digital Cockpit keeps drivers well informed with data displayed on customizable screen views (up to 6) and over 30 combination options, including 2D and 3D navigation and a full 100% map view.

For connectivity, the 9.2-inch Discover Pro touchscreen (split view) infotainment system allows drivers to connect wirelessly via Apple CarPlay, with Android Auto and Mirrorlink also available via a Type C USB port. The system has voice control and gesture control for handsfree operation.

A first for Volkswagen in Malaysia is the car’s Easy Close feature which provides a 20-second delayed closing of the boot, giving the driver freedom to remove items in the boot using both hands. Handsfree opening can be easily done by just placing a foot under the rear bumper.

Tiguan Allspace R-Line (RM209,575)
The new Allspace variant signifies the longer wheelbase that makes possible the addition of a third row of seating, so up to 7 persons can be accommodated. While the Tiguan Allspace Highline comes with front-wheel drive and a 1.4-litre TSI engine, the R-Line version has Volkswagen’s 4Motion all-wheel drive system and 19-inch alloy wheels.

Upholding its R-Line legacy, the Tiguan Allspace R-Line has the highest power and torque in its class – 220 ps/350 Nm – generated by a 2-litre TSI turbocharged 4-cylinder petrol engine. Like the Arteon R-Line, it also has a 7-speed DSG. Besides the 4Motion’s four modes for different conditions, the driver can also customize the powertrain characteristics as well as the chassis to suit personal driving styles and even to stretch each litre of fuel.

With three rows of seats, there’s the possibility of multiple seat configurations to suit different needs. The second and third row backrests can be folded individually and when both rows are flat, there’s a massive boot volume of 1,775 litres.

The interior is a combination of sportiness and functionality with connectivity features such as a Digital Cockpit and 9.2-inch Discover Pro infotainment system with 8 speakers. Standard features include 3-zone climate control, cruise control, powered tailgate, LED lighting units front and rear and a tyre pressure monitor.

Passat R-Line (estimated RM200,000 – RM210,000)
The new Passat R-Line is not available just yet, but Volkswagen dealers will accept bookings from today. Like the Passat Elegance launched earlier this year, the Passat R-Line is also locally assembled. Being assembled locally, like the Arteon and Tiguan, means there is full exemption of the 10% sales tax until the end of the year.

The accessories developed by the R division for the Passat are sportier front and rear bumpers, side R-Line badge and a lot of chrome trim, plus 19-inch Verona alloy wheels. As for the interior, R-Line trim is in the form of Nappa carbon-style black leather seats, steering wheel and aluminium sports pedals.

For connectivity, the Passat R-Line has Volkswagen’s Discover Pro infotainment system with a 9.2-inch touchscreen. Convenient features include voice control, gesture control, a customizable 3-view split screen and Wireless App-Connect with Apple Car Play.

The Passat R-Line is not just about sportier looks but also delivers strong performance with its 2-litre TSI turbocharged 4-cylinder petrol engine (190 ps/320Nm) paired with the new and improved 7-speed wet clutch DSG.

The other models in the 2020 range
The Volkswagen range for Malaysia this year presently consists of the Arteon, Passat, Tiguan, Golf 7.5, Vento and Polo, with their respective variants. Prices range from RM221,065 to RM74,800 so there should be a Volkswagen to suit your budget.

As part of its ‘Volkswagen Cares’ initiative, every new unit comes with 3 years of free scheduled maintenance, a 5-year warranty with no limit on mileage and 5 years complimentary roadside assistance.

If you are in the Klang Valley, you can get a closer look at the new Volkswagen R-Line models at the Volkswagen Tour which is on at the 1Utama shopping centre in Petaling Jaya, Selangor, until Sunday August 16. There’s also an opportunity to experience the cars at the same location, which is what VPCM encourages the public to do.

Revised prices for Volkswagen models in Malaysia

12,732 Volkswagen vehicles in Malaysia being recalled for transmission issue

Volkswagen Passenger Cars Malaysia (VPCM) has announced a voluntary recall for models produced between 2011 and 2015 to rectify the hydraulic pressure accumulator within the 7-speed dual clutch gearbox (DSG) caused by a production deviation.

In individual cases, it has been found that the hydraulic pressure accumulator starts to run at an excessive pressure and this can cause a leak, leading to possible pressure loss. This can interrupt power transmission between the engine and gearbox.

A total of 12,732 Volkswagen vehicles have been identified as being affected by this recall. The affected models are the Beetle, Cross Touran, Golf (Mk 6 and Mk 7), Jetta, Passat (B7), Passat CC, Polo (6R) and Scirocco. This exercise does not affect Volkswagen models produced from 2016 and newer.

Volkswagen recall — *Some of the models sold between 2011 and 2015 in Malaysia which are being recalled.*

The nationwide campaign will be executed in phases in order to manage the number of cases, and notification to identified owners will be conducted by mail with immediate effect. In the event that you own one of the Volkswagen models mentioned but do not receive any communication from VPCM, it could be that they do not have your contact details because you are not the original owner and their database has not been updated with details of the current owner. Nevertheless, your vehicle will still be accepted under the recall exercise.

Owners can also visit the Volkswagen website to check if their vehicle is affected or call Volkswagen customer care at 1800-18-8947 for further information.

*Owners can use the VIN (Vehicle Identification Number) usually located on the dashboard as shown to check whether their vehicle is affected.*

They may then contact any authorised Volkswagen service centre to book an appointment and have their vehicle inspected and parts replaced, if need be. VPCM has taken the necessary steps with its dealer partners to ensure parts availability and that the exercise is conducted smoothly and efficiently. All labour and replacement parts for this service will be at no cost to owners.

Additionally, owners will receive a free Volkswagen Care Plus (VCP) membership card as a token of appreciation from Volkswagen. An integral part of Volkswagen Cares, VCP is an exclusive program for owners with vehicles that are 5 years old and older. Member privileges include three 20% service discounts vouchers, 2 years of complimentary Roadside Assistance, and 24-hour on-site battery support (terms and conditions apply).

“As a responsible car manufacturer, customer confidence and peace of mind is of utmost importance to us, and we hope that our owners understand that this campaign is necessary to ensure their continued confidence in the performance of their vehicles,” said Erik Winter, Managing Director of VPCM.

He expressed his regret for the inconvenience caused to the owners and added that while the affected vehicles have been identified, it is possible that not all the vehicles will require parts replacement. “This is a significant exercise for us, and we would like to ensure that all these vehicles are inspected. This campaign is part of our Volkswagen Cares initiative, and we are committed to a high level of customer safety, service and satisfaction,” he explained.

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