VPCM Archives

Free 5-Star Service Check for Volkswagens

With the lifting of restrictions, especially the prohibition on inter-state travel, Malaysians are motoring again. As always, the vehicles should be in good condition to avoid being inconvenienced by breakdowns or worse, a system failure that could cause an accident.

As part of its VW Cares initiative, Volkswagen Passenger Cars Malaysia (VPCM) is offering a 5-Star Service Check to all Volkswagen owners to ensure their vehicles are in good running condition. This is especially important if the vehicle was stationary in the past few months.

The 5-Star Service Check, available at all authorised Volkswagen service centres nationwide, is a comprehensive visual check conducted by the service advisor together with the customer to review and highlight potential wear and tear and identify any severe issue.

It’s free!
The areas inspected include the body and paint condition of the vehicle, lighting, brakes, windscreen and windows, wheels and tyres. The checks do not take long and owners do not have to pay anything.

Money-saving offers
Should any parts need to be changed, owners can enjoy savings while being assured of them being genuine Volkswagen parts or parts approved by Volkswagen. Some examples are batteries (20% off), tyres (up to 20% off), windscreen (5% discount), wiper blades (RM20 less per set), brake pads (discount of RM50 a set), and brake discs (discount of RM50 a disc). These offers are available until December 31, 2020.

Volkswagen Passat — *Whether you’re going on a short journey or a longer one, be sure your car is in good condition to avoid the inconvenience of a breakdown.*

While at the service centre, owners can also get an approved fuel additive at RM40 than that the usual price. For a more thorough cleaning job inside the engine, VPCM recommends Walnut Granulate Blasting, a method that is approved by Volkswagen AG. The process removes carbon deposits quickly, safely and without weakening the metal parts.

Service appointments can be booked online (click here) and for more information, visit www.volkswagen.com.my/volkswagen-service/repair-and-service.

Volkswagen owners can get more with VIP

Volkswagen Store opens for online business on Shopee

For the past couple of years, Volkswagen Passenger Cars Malaysia (VPCM) has been steadily increasing its brand presence online, starting first by offering a limited number of special edition units for sale. Now, it is moving into e-commerce in a bigger way by having an official online store as a complement to its Volkswagen eShowroom which was launched earlier this year.

The new online store at Shopee, a popular platform, conforms to Volkswagen’s new brand design principle of ‘digital-first’. As Malaysians embrace the new normal, e-commerce platforms like Shopee, together with Volkswagen’s own eShowroom are key points of contact for new and existing customers, playing a key role in their shopping and purchase decisions.

Volkswagen 7.7 Sale — *VPCM will be offering special deals on Shopee.*

Exclusive deals
The Volkswagen Store on Shopee will feature the complete line-up of models, providing a convenient alternative to those shopping for a new car. In conjunction with the coming ‘7.7 Mid-Year Sale’, VPCM is offering exclusive deals for Volkswagen models booked via Shopee between June 23 and July 7, 2020.

Customers need only pay RM199 to be entitled to rewards ranging from RM4,279 up to RM14,819, depending on the models selected. This includes exclusive online deals and savings, free home delivery within a 20-km radius from the dealership processing the purchase, free deep sanitization package worth up to RM150, and a free Volkswagen LEGO camper worth RM499. Seven lucky customers who purchase a Volkswagen during the promotion period will also stand a chance to win RM700 Shopee voucher.

VW eShowroom — *Besides the Volkswagen Store at Shopee, there is also the **Volkswagen eShowroom**.*

Erik Winter, Managing Director of VPCM, said the move to Shopee is a way for the brand to optimise its services on digital applications while offering the best deals and convenience when it comes to buying a Volkswagen. “We have achieved great success with our digital and e-commerce initiatives and being present on Shopee was the next natural step for us. This partnership with Shopee leverages on their digital expertise and platform to connect with our customers whilst offering them irresistible deals in conjunction with Shopee’s ‘7.7 Mid-Year Sale’,” he said.

UNITED limited editions of Volkswagen Passat and Tiguan launched

Revised prices for Volkswagen models in Malaysia

Here are the revised prices of Volkswagen models distributed by Volkswagen Passenger Cars Malaysia (VPCM) which will be effective from June 15, 2020:

Volkswagen 2020 Prices With Sales Tax Exemption — *Note: Prices do not include registration fees and insurance premiums.*

♦ For locally-assembled models, the exemption of Sales Tax is 100% of the 10% rate. The Volkswagen models applicable are the Polo, Vento, Tiguan and Passat. These are assembled at the plant within the HICOM Automotive Manufacturers complex in Pekan, Pahang.

♦ For models imported in completely built-up (CBU) form, the exemption of Sales Tax is 50% of the 10% rate, which is 5%. Models which are CBU are the Golf R-Line, Golf GTI and Golf R.

♦ The Sales Tax exemption is only applicable to 2020 models and will be allowed up till December 31, 2020.

♦ All the models listed come with 3-years of free maintenance, a 5-year manufacturer’s warranty and 5 years of complimentary roadside assistance (terms and conditions apply).

Current promotion
On top of the price reduction, customers can also get additional savings such as the first 6 months of H-P instalments covered by VPCM. This offer is applicable to the Tiguan SUV and new vehicles must be registered by June 30, 2020. There are additional rebates and free home delivery service for customers when using the Volkswagen eShowroom to book online.

For more information or to locate an authorised Volkswagen dealership in Malaysia, visit www.volkswagen.com.my.

Customers who buy Volkswagens can have new vehicle delivered to their homes

Customers who buy Volkswagens can have new vehicle delivered to their homes

The COVID-19 pandemic has certainly brought about changes in many ways, to the extent that we now have to adapt to what is known as the ‘new normal’. In the case of the car industry, dealers have now to follow new standard operating procedures to protect their customers as well as their employees.

Every dealership must now carry out temperature checks, provide and use hand sanitizers, practice social distancing, cashless payments and many now ask customers to wear facemasks as well. Understandably, there are still customers who are hesitant about going to a showroom, even if they have a new car to collect.

For such customers, Volkswagen Passenger Cars Malaysia (VPCM) has a new initiative under its Hands campaign whereby the handover can be done without them having to go to the showroom. It’s a new option where the new vehicle will be delivered to the home of the new owner.

For convenience and safety of customers
Erik Winter, Managing Director of VPCM, said that the initiative showed the company’s evolution in keeping up with the new shopping habits of consumers. “With the introduction of this service, we are closing the loop and making it easy for our customers to buy a Volkswagen from the comfort and safety of their own homes. It is as simple as selecting their preferred model on the eShowroom, finalizing the sales process and having the new car delivered right to their doorstep,” he explained.

VW delivery — *If they prefer, customers will not have to go to the showroom to pick up their new Volkswagen and the dealership will send it to their home by a flatbed truck.*

The service is available nationwide from all authorized Volkswagen dealerships up to a distance of 20 kms from the dealership serving the customer No, it won’t be Grab delivering the new vehicle nor will a sales consultant be driving it. It will be put on a single flatbed carrier truck and fully covered in canvas to protect it from damage. The customer will not have to pay for the service.

Adhering to strict safety guidelines, the carrier trucks are also cleaned and disinfected before and after each delivery, with drivers regularly checked and practicing COVID-19 safety measures. Owners will receive an SMS notification once their new car has been collected and is en route to their doorstep. As added safety measure, the owner’s Welcome Kit and car keys will be safely placed in the locked car.

Volkswagen Deep Sanitisation package
For owners seeking additional peace of mind, the Volkswagen Deep Sanitisation service package is now available, and starts from as low as RM80. The treatment package works to eradicate more than 99% of germs and bacteria in the cabin, including the air-conditioning system.

For more information, visit www.volkswagen.com.my.

Volkswagen’s ‘Buckle Up’ campaign educates children on importance of road and car safety

Volkswagen’s ‘Buckle Up’ campaign educates children on importance of road and car safety

In these times of the COVID-19 pandemic, a lot of messages to the public focus on social distancing and personal hygiene to help stop the spread of the coronavirus. However, traffic accidents still happen and road and car safety are still important.

Volkswagen Passenger Cars Malaysia (VPCM) has not forgotten this and is taking an initiative to educate the younger generation on the importance of road and car safety. The company has created the ‘Buckle Up’ animation series on YouTube for children.

Targeting children 3 – 7 years old
Part of the brand’s social responsibility here in Malaysia, the entertaining series brings online the much-loved Volkswagen mascot, a familiar face and adored by children at roadshows and events. Specifically targeting children aged between 3 to 7 years old, the content is communicated in a fun and entertaining way and covers topics such as how to cross the road, understanding traffic lights and the importance of wearing a seatbelt.

“As a responsible brand, we are socially accountable to our stakeholders and the public – at the same time not forgetting the little ones. It is never too early for us to teach children how to keep safe, and we believe that in the long run, this will help them develop the right attitude and behaviour on the road. Of course, with children being more internet-savvy, the perfect avenue to communicate this is online” said Erik Winter, Managing Director of VPCM.

The Malaysian Institute of Road Safety Research reported that road accidents are the fourth common cause of death in Malaysia, and more than 1,500 children under the age of 10 died in road accidents from 2007 to 2017. Last year, Malaysia had the third highest fatality rate from road accidents in Asia, behind Thailand and Vietnam.

A follow-up campaign
Volkswagen first launched the ‘Buckle Up’ campaign in 2015 and partnered with the Association of Registered Child Care Providers Malaysia or PPBM to educate the general public on the importance of child passenger safety through training modules across 280 childcare centres nationwide.

Since then, Volkswagen has constantly communicated child safety through training modules to dealers at the Volkswagen Academy in Selangor, to customers and owners via dealership events, and on social media platforms.

The Volkswagen ‘Buckle Up’ campaign series is available on Volkswagen’s YouTube channel here. Parents are encouraged to subscribe to receive the latest updates and notifications when new episodes are added.

Volkswagen and Tarik Jeans collaborate to save the Malayan Tapir

Volkswagen Passenger Cars Malaysia shows appreciation for efforts of frontliners

To show appreciation to the nation’s frontliners in the War against COVID-19, Volkswagen Passengers Cars Malaysia (VPCM) has updated its ‘Welcome Back’ aftersales campaign announced earlier. The frontliners refer to the government hospitals doctors, nurses and administrators, personnel of the Royal Malaysia Police (PDRM) and Malaysian Armed Forces as well as RELA and Malaysia Civil Defense (Angkatan Pertahanan Awam).

For this brave and dedicated group of Malaysians, there are additional benefits if they are Volkswagen owners. The benefits are a small token of appreciation to ease their burden and offer peace of mind.

The additional benefits include priority booking, complimentary car sanitization and a 10% discount off the total bill (terms and conditions apply). Volkswagen owners who are frontliners are required to indicate their respective occupational areas when registering online, and a Volkswagen representative will be in touch for verification.

Once verified, the additional benefits will be credited into their Volkswagen Cares App wallet and will be ready to be used for their pre-booked appointment. The appointment must be made within 30 days after the Movement Control Order is lifted.

The ‘Welcome Back’ campaign, announced earlier, offer Volkswagen owners a gift and an additional RM50 engine oil voucher (for owners not redeeming their free maintenance service and non-Volkswagen Cares Plus members).

To register and book an appointment, visit www.volkswagen.com.my where the Volkswagen Cares mobile app can be downloaded to enjoy the benefits.

Volkswagen prepares to welcome back owners in Malaysia after MCO ends

Volkswagen prepares to welcome back owners in Malaysia after MCO ends

Due to the Movement Control Order (MCO) being in effect, a significant number of Volkswagen owners have had to put their vehicle’s aftersales needs on hold as all service centres nationwide are closed. Although workshops can operate, they are only allowed to perform emergency services and not regular maintenance work.

Looking ahead to the time when the MCO ends, Volkswagen Passenger Cars Malaysia (VPCM) has prepared a ‘Welcome Back’ campaign for owners under the Volkswagen Cares initiative.

Keeping customer’s convenience in mind, VPCM invites owners to register and book their appointments on the Volkswagen website and upon submission of interest, a representative from an authorised Volkswagen dealership will be in touch to make the necessary arrangements. The appointment must be made within 30 days after the Movement Control Order ends.

All Volkswagen owners who register during this period will receive free Volkswagen merchandise. Additionally, owners who are not redeeming their free maintenance service and are not Volkswagen Care Plus (VCP) members are entitled to an additional RM50 engine oil voucher. Those entering their fifth year of vehicle ownership are encouraged to sign up for the Volkswagen Care Plus programme to enjoy its benefits.

As mentioned in an earlier report, Volkswagen Malaysia will continue to honour the warranty of vehicles that were not able to meet the scheduled service maintenance due to the restrictions of the Movement Control Order.

All Volkswagen owners are required to download the Volkswagen Cares mobile app to enjoy the benefits. To register and book an appointment, visit the Volkswagen website.

Volkswagen has an online showroom

Volkswagen has an online showroom

Were you planning on getting a new Volkswagen this month and then the Movement Control Order (MCO) started and you can’t get to the showroom to finalise the purchase? Don’t worry because Volkswagen Passenger Cars Malaysia (VPCM) has one outlet even in your pyjamas at 2 am!

It’s the Volkswagen eShowroom where you can find out about the various models available and start the purchase process. Special rebates are also offered for bookings made during the period specified so you can also save money. Additionally, these exclusive deals are also available on its flagship store on Lazada.

The eShowroom exclusive savings are on top of the ongoing promotion campaign. Customers who make a booking for a model and are entitled to the exclusive offers must register and take delivery of their vehicle by June 30, 2020.

In the event delivery by June 30, 2020 is not possible (due to any additional government-imposed MCO), VPCM will provide further extension and inform customers accordingly.

At present, the eShowroom has 8 models/variants to choose from. Although production of the Beetle ended last year, there are still a few units left so don’t miss the last opportunity to own a ‘future classic’.

VPCM has given assurance to existing owners that if their vehicle’s service appointment happens to fall within the MCO period (currently March 18 to April 14 2020, the company will still honour the warranty.

The Roadside Assistance service will remain operational for owners who can call the toll-free number at 1-800-88-2389. Your vehicle will be towed to the nearest authorized dealer but repair work will only commence after the MCO ends. Customer Care services remain available during this period and can be contacted by calling 1-800-18-8947.

ADVERTORIAL: Using walnuts to keep your engine performance at its best

First Volkswagen Tour of 2020 is at 1 Utama Shopping Centre

Want to know more about the Volkswagen range in Malaysia? There are 23 authorised dealerships around Malaysia where you can view the various models. Better still, because Volkswagen Passenger Cars Malaysia (VPCM) believes that Volkswagen products are Better Experience than Explained, you should also go for a test-drive.

Until February 23, there’s also a 24^th location you can check out Volkswagen models if you’re in the Klang Valley. VPCM is having the first Volkswagen Tour of the year at the 1 Utama Shopping Centre. The display of vehicles is at the Ground Floor of the Centre Court in the old wing, from 10 am to 10 pm.

VW Passat Elegance — *2020 Volkswagen Passat Elegance*

Models that are on display are the iconic Beetle, Vento, Tiguan, Golf R-Line and GTI as well as the new Passat Elegance which was launched just last month. A benchmark within its class, the new Passat has an updated 2.0TSI petrol engine and is the first front-wheel drive Volkswagen model in Malaysia to come with a new 7-speed wet clutch dual-speed gearbox (DSG).

Test-drives are also available at the venue and if you are convinced that you want to buy a Volkswagen, you can place a booking there. Customers who make a booking at the event will receive an additional RM1,000 petrol cash voucher on top of existing rebates.

If you really can’t get to the event or any showroom, you can still find out more about Volkswagen vehicles, services and offers in Malaysia online at www.volkswagen.com.my.

REVIEW: 2019 Volkswagen Tiguan 1.4TSI Highline

120 Volkswagen Tiguan SUVs provide transport at PETRONAS Le Tour de Langkawi

Volkswagen Passenger Cars Malaysia (VPCM) is once again the Official Automotive Partner of the PETRONAS Le Tour de Langkawi (LTDL). It is the third time for Volkswagen’s involvement in the event which is being run for the 25^th time.

VPCM has provided 120 units of the Tiguan Highline for use throughout the 10-day event by riders, safety marshals and officials. The model provided has a 1.4-litre turbocharged direct injection TSI petrol engine with a 6-speed wet clutch direct shift gearbox (DSG). Its output of 150 ps/250 Nm means there is adequate power for all situations while also being economical.

*Latest Volkswagen Tiguan Highline, priced from RM165,990.*

The Tiguan’s SUV bodystyle makes it ideal for its role in the LTDL. It has a spacious cabin and cargo area to transport gear and other items. To date, 5 million units of the Tiguan have been sold globally, the bestselling SUV in Volkswagen’s range.

“We are honoured to be back as part of LTDL this year as the race celebrates its Silver Jubilee, and we are confident that the Tiguan will be a good fit and support to the operations team in terms of safety, endurance, agility and speed. On behalf of Volkswagen, we wish the participants all the very best for this year’s race,” said Erik Winter, Managing Director of VPCM.

Le Tour de Langkawi is a multiple stage bicycle race that has gained many accolades and is now recognised as a highlight in the global competitive cycling calendar, attracting the world’s top road cyclists. 21 teams are taking part in the event which started in East Malaysia and continue across Peninsular Malaysia from Kuala Terengganu. The finale will be at its birthplace in Langkawi on February 14.

Visit www.volkswagen.com.my to know more about the Tiguan and where to test-drive one.

Piston.my

VPCM

Free 5-Star Service Check for Volkswagens

Volkswagen Store opens for online business on Shopee

Revised prices for Volkswagen models in Malaysia

Customers who buy Volkswagens can have new vehicle delivered to their homes

Volkswagen’s ‘Buckle Up’ campaign educates children on importance of road and car safety

Volkswagen Passenger Cars Malaysia shows appreciation for efforts of frontliners

Volkswagen prepares to welcome back owners in Malaysia after MCO ends

Volkswagen has an online showroom

First Volkswagen Tour of 2020 is at 1 Utama Shopping Centre

120 Volkswagen Tiguan SUVs provide transport at PETRONAS Le Tour de Langkawi

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