In 2020, although the COVID-19 pandemic started, Perodua was able to sell 220,154 vehicles. However, in 2021, apart from the disruption of a long suspension of business, the supply issues for semiconductors and more recently, severe floods in many states, saw the carmaker’s sales volume for the year falling by 13.6%to 190,291 units.
The drop might have been slightly more but a last big push in December managed to increase the sales volume in the final month of 2021 to 22,940 units, 13% higher than the November volume. Part of the reason for the higher volume was also due to countermeasures on intermittent supply disruption due to COVID-19 issues, enabling more vehicles to leave the two factories.
“The 190,291 registrations were below our target of 200,000 units for 2021 as the challenges in 2021 was greater than anticipated,” said Perodua President & CEO, Dato’ Zainal Abidin Ahmad. “God-willing, deliveries will further improve in the coming months.”
The Myvi, updated in mid-November, continued to be the bestselling model in the Malaysian market with 47,525 units delivered nationwide. It has taken the market-leading position for 12 of the past 15 years, with the other 3 years being taken by the smaller Axia which, together with the Bezza, dominating the country’s A-segment.
Looking at overall industry performance in 2021, Dato’ Zainal said that the Total Industry Volume (TIV) for the year would also see a similar sales impact with an estimated decrease of 23.6% to 504,536 units from the 528,172 units sold in 2020.
“Despite the lower than expected performance for 2021, our countermeasures for the impact of COVID-19 have proven successful so far as we and our suppliers are dynamically cooperating and coordinating our efforts to ensure interruptions are minimised,” he said.
“These efforts include having a ready team of personnel to take active countermeasures at an alternate site if a supplier is under lockdown and also by allocating Perodua staff to shore up any suppliers that need temporary manpower replacements,” he revealed.
“The local automotive supply chain has also taken a massive setback in recent years. However, there is a silver lining as the order bank for Perodua vehicles remains healthy as consumers are still responding positively to the sales tax exemption introduced by the government,” Dato’ Zainal said.
On the year ahead, Dato’ Zainal said that the company had offered a forecast of 240,000 units for 2022. However, this number will likely be reviewed later this month, taking into consideration the latest developments and events.
Regarding the recent Perodua Flood Assistance programme, Dato’ Zainal said about 1,675 owners have responded to the programme and their vehicles are being inspected at Perodua service centres across the country.
“The Perodua Flood Assistance programme, which was announced by the Prime Minister, December 26 2021, has drawn a lot of interest from the public. Our priority now is to work with the insurance companies as well as other our other partners to hasten any approval process needed to repair and restore the flood damaged vehicles,” Dato Zainal said.
“We understand that most of our customers rely on their Perodua for their daily activities and we will do our best to assist,” he added. Perodua is offering up to 50% discount on selected parts needed to repair flood-damaged vehicles, and there will be no charge for labour for repair work (excluding car cleaning and detailing).
Perodua owners whose vehicles have been damaged by flood can contact the company’s support line 1-800-88-5555 to get assistance, especially for towing services (terms and conditions apply). To locate a Perodua service centre in Malaysia, visit www.perodua.com.my.
UPDATED: The discount offers on selected parts has increased to 50%
Perodua has often been quick to come to the aid of its customers whenever there have been floods affecting thousands, especially motorists. Perodua owners whose vehicles have been affected by the floods are being offered special support by the carmaker. The assistance includes towing service rebates, discounts on selected spare parts and free inspections to ensure the vehicles are in good and safe running order.
“Our customers are very important to us, and these value-added services are provided to help relieve some of the burden our customers have to deal with during this disaster,” said Perodua President & CEO, Dato’ Zainal Abidin Ahmad.
“While a few of our service centres are also affected by the floods, our customers can still contact any of our service outlets throughout Malaysia for assistance. We are doing our best to resume our operations [at the affected areas] as quick as possible,” he added.
On the assistance given, Dato’ Zainal said Perodua owners can claim for towing service charges up to a maximum of RM300 at the nearest Perodua service outlets (terms and conditions apply). Those who are covered by Perodua Total Protect Plus (PTPP) can obtain the towing services free of charge.
In addition, should parts need to be replaced for repairs due to flood damage, there’s a 50% discount available. The parts include all electronic items, engine overhaul gaskets, vehicle seats, door trim and carpet – typically the items that are damaged when a vehicle is flooded. There will be no charge for labour for repair work (excluding car cleaning and detailing).
“Our genuine spare parts come with a manufacturer’s warranty and we ask our customers to not use any imitation parts as this may affect the performance of their vehicles,” Dato’ Zainal advised.
Perodua owners whose vehicles have been damaged by flood can contact the company’s support line 1-800-88-5555 to get assistance, especially for towing services (terms and conditions apply).
To locate a Perodua service centre in Malaysia, visit www.perodua.com.my.
Although Perodua has a commitment from chip suppliers till the end of 2021 and has been fairly confident of meeting its planned output, it has still faced issues in the automotive ecosystem which have affected its production. As a result, the company could deliver only 20,299 vehicles in November, which was 27.1% lower than the 27,858 units it reported for the month before – which was also the highest ever sales volume in the company’s history.
This disruption of production obviously affects deliveries and waiting periods get longer. At the same time, orders for the new Myvi which was launched in mid-November have been strong. According to Perodua President & CEO, Dato’ Zainal Abidin Ahmad, some 14,600 orders had been received for the new and improved model up till December 2.
14,600 orders for the new Myvi were received within the first 2 weeks after launch.
“We wish to apologise for the delay in delivery and thank all our customers for their support and patience, especially in the most challenging year so far,” Dato’ Zainal said. “We are working with the automotive ecosystem to overcome these issues, such as rising COVID-19 cases as well as the semiconductor chip supply shortage. With these countermeasures in place, we see December 2021 as our best month yet,” Dato’ Zainal said.
14.2% lower cumulative volume than 2020
The continued popularity of the Myvi keeps it as the brand’s bestseller and from January and November this year, a total of 42,288 units were delivered nationwide. This represented a share of around 25% of Perodua’s total sales of 167,250 units for the first 11 months of 2021. As an indication of the impact of the long suspension of operations, the total volume was 14.2% lower compared to the 194,980 units registered in the same period last year.
While the company should finish this year at around 200,000+ units, Dato’ Zainal is now focussed on 2022 which he foresees as ‘a year of recovery’. The company is initially setting a target of 240,000 units which would be about 20% more than what is achieved in 2021. As always, Perodua constantly refines its project with new data and will offer a more accurate forecast would at the end of January 2022.
Some issues in the automotive ecosystem disrupted Perodua’s output of vehicles, reducing its output in November.
240,000 units in 2022
“We believe that the worst is behind us in terms of COVID-19 related lockdowns– Insya Allah – and while there are other risks in the market, we foresee the year 2022 as a year of recovery. Based on current information and forecasts, we foresee that we can at least reach the 240,000 registration target next year as the market stabilises and our waiting period will be reduced significantly,” Dato’ Zainal said.
“The 240,000 registration number is important as we want to grow the Malaysian automotive ecosystem. With this growth, we expect to see auto component purchase to be back to around RM6.5 billion for next year,” he explained.
He believes that the demand for vehicles would peak in the first 6 months of 2022 as people will want to benefit of the sales tax exemption incentive by the government (to expire on June 30, 2022) while the second half would see demand slowing.
Perodua has introduced a new approach to purchasing vehicles – EZ MOBi – which is an all-inclusive vehicle subscription service. Currently available in the Klang Valley and only for business entities and government agencies, EZ MOBi simplifies management of vehicle fleets (Perodua, of course) throughout the period of use.
“The value offering of this service is that Perodua EZ MOBi provides end-to-end convenience to our customers as various packages are available to fit each client’s mobility needs,” explained Perodua President & CEO, Dato’ Zainal Abidin Ahmad.
Single monthly rate
With EZ MOBi, all costs of owning and operating vehicles are covered by a single monthly rate. These include roadtax and comprehensive insurance coverage, scheduled servicing and maintenance, as well as replacement of normal wear and tear items. In fact, the only thing not included is fuel!
Additionally, each vehicle is supported by a 24/7 Auto Assist service when needed and a free telematics system is installed so the vehicle’s location can be tracked. This will be useful for fleet managers who may wish to know the movements of their vehicles or when it is stolen.
All costs related to scheduled servicing and maintenance are included in the subscription rate.
“In essence, EZ MOBi represents Perodua’s value contribution towards its customers’ growing mobility needs. The overall package includes vehicle registration, insurance renewal, servicing cost, parts replacement cost, courtesy car, vehicle disposal and replacement under one subscription plan,” Dato’ Zainal said.
Value-added features
Other valued-added features of EZ MOBi include a concierge service to provide assistance and a courtesy car, should the customer’s vehicle be kept in the service centre for a longer period than necessary. And those who choose EZ MOBi can also get their vehicle faster, which is often important for busy businesses.
All the latest Perodua models are available with the EX MOBi subscription plans.
Flexible plans
Customers enjoy a lower downpayment as well as lower overall cost. The subscription periods can be from 3 to 7 years with mileage options of 30,000 kms or 40,000 kms each year. Customers can also upgrade their vehicles, but this is subject to a minimum subscription period. At the end of the subscription period, disposal of the vehicle is hassle-free, with depreciation not having to be factored in.
Click here to find out more about Perodua EX MOBi or call 1-800-88600.
Four years ago, Perodua launched the third generation of the Myvi, a model which had propelled the brand to the No. 1 position in the Malaysian market when it was introduced in 2005. And every year after that, sales kept growing and helped Perodua to maintain its dominance in the home market. So well built was the Myvi at Perodua’s factory that Daihatsu, its partner, has even been taking Malaysian-made cars for sale in Indonesia under its own brand.
With such a successful background, it must be challenging for the team when it comes round to updating the model, especially if it is to be a full model change. But this time around, the full model change is not yet due and as would be typical in a product cycle, updates are done to refresh the appearance as well as add some new features and technologies.
Prices shown exclude insurance premium and sales tax.
Switch to CVT, no more manual transmission
The New Myvi range consists of the 3 variants with 1.5-litre engines – AV (Advance Variant), H and X, and a G variant with a 1.3-litre engine. While the engines are the same as before, the automatic transmission has been completely changed to a CVT (Continuously Variable Transmission). Factory tests show that this new transmission can improve fuel consumption by up to 5% as well as quicken acceleration by 20%. The CVT is made in Malaysia at a Perodua-owned factory in Negeri Sembilan which is next to the factory making the engines.
For those who prefer manual transmissions, this option won’t be available any longer. Over the years, demand for the Myvi with manual transmission has been decreasing. Perhaps it’s the congestion in many places or people simply appreciate the convenience of auto-shifting more. As the demand for manual transmissions has dropped to a level where it does not make business sense for Perodua, they have decided to stop offering it although they will consider it if demand is higher.
So if you want them to produce a manual Myvi, then you need to help get more customers who want it – not just your own circle of friends but hundreds more… every month. That is the sort of challenge for a manufacturer when it has started to hit very high volumes. Smaller volumes of a variant can become less cost-effective with the extra work or different parts.
For Perodua, which is at the entry level end of the market, costs are crucial (not that they are not for any other carmaker) and adding anything new needs to be justified with continued growth. The new product has to be improved in a way that attracts more customers, not just sustain sales.
Perodua Smart Drive Assist +ASA
Fortunately, being affiliated with the Toyota Group (which Daihatsu is part of), Perodua can enjoy lower costs on some shared components. They have used this advantage by upgrading the safety system in the new Myvi to what is now called the Perodua Smart Drive Assist (PSDA) system. Available in the top variant (Myvi 1.5 AV), PSDA is an expanded package of active safety systems which originally started with the Advanced Safety Assist (ASA) system. ASA has four systems which essentially relate to Autonomous Emergency Braking.
With PSDA, drivers also have Driving Assist, Parking Assist and Headlamp Assist, and when combined, the Myvi has Level 2 autonomous driving capability (as per the American SAE classification). This allows the driver a degree of reduced involvement while driving but he must still have control and take action if necessary in emergencies. However, if he does not respond, then some of the systems will activate automatically to prevent an accident.
Level 2 autonomy
Perodua says that this is the first time a car company in Malaysia is offering a model with Level 2 autonomy for under RM60,000. For those who want to save a bit more money and feel they can do without the PSDA, Perodua offers an alternative G version without PSDA for RM2,000 less. They are probably doing this to gauge customer response and quite likely, most people will still pay the RM2,000 as it does not bump up the monthly instalment by much anyway.
Driving Assist has systems which provide Adaptive Cruise Control as well as keep the car within its lane. These mean the driver can be less fatigued on long journeys and in the event of reduce concentration, safety can still be maintained (although there will be warnings to alert the driver who should then stop and rest). A Blindspot monitor is also present, ensuring that the driver has situational awareness whenever making lane changes.
Parking Assist will help the driver park properly and safely. While there isn’t the overhead view that more expensive models have nowadays, there is a reverse camera and sensors front and rear to alert the driver of distances from obstacles or walls.
A significant new safety feature is Rear Cross Traffic Alert which, not so long ago, was only available on premium models. This system sends out radar signals to either side of the car as it is reversing out of a parking bay. The driver’s view may be blocked so the system is valuable in detecting approaching vehicles and alerting the driver so he can stop reversing, avoiding a possible accident.
As for Headlamp Assist, this is a system that automatically switches the headlamp from high to low beam. The driver can have maximum illumination when there is no approaching vehicle but when there is, the headlamps automatically switch to low beam, thereby avoiding blinding the other driver. Once there is no other vehicle, the high beams will be activated again. Of course, as has been the case for a long time, the rearview mirror has an anti-glare feature so that the driver is not disturbed by the lights of vehicles behind.
Perodua’s ASA makes use of a new stereo camera system mounted at the top of the windscreen. These are very sophisticated ‘eyes’ that scan the road ahead and the imagery is sent to a computer for analysis and where potential dangers are determined, warnings will alert the driver and if action is not taken, automatic braking will take place, or the system will guide the car to stay in its lane.
Stereo cameras mounted at the top of the windscreen are the ‘eyes’ of the PSDA system.
Driver attention still necessary
It should be noted that PSDA is for assistance and cannot fully replace the driver’s decision-making and attention. The ASA is in its 3rd generation and more advanced, able to recognize cyclists and pedestrians. However, in some conditions like very heavy rain, the ability of the camera to detect may be reduced and therefore the driver needs to be more attentive in such situations.
Auto Door Locking is now standard and while it is not a new feature for cars, it is good that Perodua is now providing it. The system not only automatically locks all doors when the car’s speed exceeds 20 km/h but also locks if the brake pedal is depressed. Keeping the doors locked these days is better for personal safety so that passersby cannot just open the door and snatch belongings out.
Functional changes within
Inside the new Myvi, the changes are more functional rather than visual. The centre touchscreen is now slightly larger, going from 6.2 inches to 6.9 inches. It also uses the same interface as the Ativa which has improved user-friendliness.
The leather upholstery for the Myvi AV is new and so is the fabric for the Myvi G, which is at the other end of the range. Sharp-eyed Myvi owners may notice that the air-conditioner ring is now painted instead of chrome and for the Myvi AV, the centre cluster is now finished in a sporty red colour instead of being silver.
The exterior of the new Myvi has not been altered radically, which is the case when a model is midpoint through its generation. But there are the usual changes in the bumper design and grille design as these can be made easily without new metal body panels. They are mostly plastic which is easily reshaped. The door mirrors are now also finished in black instead of the body colour.
As for colours, there’s a choice of 5 colours, with Cranberry Red being new and only available for the Myvi AV. Other colour choices are Ivory White, Glittering Silver, Lava Red (not available for the AV), Granite Grey, and Electric Blue.
Will the Myvi be electrified?
Will the next Myvi be electrified? Before, Perodua used to respond by explaining that with its small engines and light weight, the fuel efficiency levels were already quite high, so switching to hybrid powertrains was unnecessary. However, in recent times, things have changed as carbon neutrality has become important, meaning emissions of carbon dioxide need to be cut down as a measure to stop climate change.
This has led Perodua to reconsider its powertrains for the future and it appears that the carmaker is aligned with the position taken by its affiliate, UMW Toyota Motor, which is that hybrid electric vehicles are better suited for Malaysia than battery electric vehicles – at this time. Perodua looks at the bigger picture of ‘well-to-wheel’ and given the current infrastructure and power generation in Malaysia, fully electric vehicles may not be the best approach.
The company is already running at least one hybrid model on Malaysian roads, partly to test the system in local conditions and also to get public feedback. The technology is already available and Daihatsu has powertrains which can be provided, if required. In fact, Daihatsu was already investigating hybrid powertrains as far back as 1981 and had a running prototype which is showed at the Tokyo Motorshow that year.
But unless the government introduces some drastically different policies in coming years, the Myvi is likely to still have combustion engines for some time to come. In the meantime, if you are shopping for a new car in this price range, check out the new Myvi which certainly offers good value for money as always.
To locate a showroom to test-drive or view the new Myvi, visit www.perodua.com.my.
The Perodua Myvi, Malaysia’s bestselling car, has received an upgrade with cosmetic changes, enhanced intelligent safety features, improved fuel economy, and a new colour as well. The prices will range from RM45,700 to RM58,800 (Peninsular Malaysia, without insurance) Sales tax will not be charged until June 30, 2022.
The variants available will be the 1.5 litre AV (Advance Variant), 1.5 litre H, a 1.5 litre X as well as two 1.3 litre G variants. All variants will now only be available with automatic transmission (probably CVT) as Perodua has discontinued the manual transmission from its line-up. This is probably due to demand for manual variants having diminished to the point that it is no longer commercially viable to assemble them as the volume is too small.
Though all Peroduas are pretty economical to run, being able to go further would be welcome by anyone, especially in these difficult times. The engineers at Perodua have been able to squeeze an extra kilometre per litre (based on tests with the 1.3-litre engine) to improve fuel consumption to 22.2 kms per litre from 21.1 kms/litre. Of course, how much you actually get will depend on driving style, traffic conditions, etc. But most people should be able to go at least 800 kms on a full tank.
The AV, H and X variants as well as one of the G variants will have the latest Perodua Smart Drive Assist (PSDA) system, designed with the safety of the driver and pedestrian in mind. After testing the Myvi AV, ASEAN NCAP awarded the maximum rating of 5 stars.
As for the new colour, this is known as Cranberry Red, and it is only available for the Myvi AV. Other colour choices are Ivory White, Glittering Silver, Lava Red (not available for the AV), Granite Grey, and Electric Blue.
“These changes represent our efforts to meet our customers’ growing expectations while at the same time offer greater value by introducing the Next Standard for Malaysia’s most accepted model, the Perodua Myvi,” said Perodua President & CEO, Dato’ Zainal Abidin Ahmad.
Bookings are now accepted at all authorised Perodua outlets nationwide. For more information or to locate a showroom, visit www.perodua.com.my.
Vaccination does not make you immune to COVID-19 infection. You can still get infected and although you may not show symptoms, you could still spread the coronavirus to others. Do not stop taking protective measures such as wearing a facemask, washing hands frequently and social distancing.
20 years ago, Perodua’s average monthly sales were around 7,800 units; 10 years ago, the monthly average rose to 15,000 units and the brand was No.1 in the market with a 30% share in 2011.
In October 2021, Perodua delivered 27,858 vehicles throughout Malaysia, setting a new record after the last record of 26,848 vehicles was set exactly 12 months earlier. For this achievement, the brand has been given a listing in the Malaysia Book of Records.
The new record comes with improved production and swift deliveries of vehicles to customers as the Malaysian carmaker is trying to deliver as many vehicles as possible in the fourth quarter of 2021.
The 27,858 units consisted of 8,761 (31.4%) Myvis; 5,973 Axias; 5,257 Bezzas; 3,973 Ativas, 2,553 Alzas, and 1,341 Aruz. For the first 10 months of this year, Perodua delivered 146,951 units, 14.5% less than the 171,861 units reported in the same period of 2020.
“This achievement is our commitment towards our customers and represents a 90.67% increase from 14,160 units sold in September 2021. We are now working to further improve production, especially for the rest of the year,” said Perodua President & CEO, Dato’ Zainal Abidin Ahmad said.
Together with the sales record, the month of October also saw the highest ever number of vehicles made at the two factories – 29,803 units. According to Dato’ Zainal, this output was beyond Perodua’s current production capacity, yet the staff was able to boost their productivity with the same level of quality without new people, equipment or machinery.
“I wish to take this opportunity to thank the Perodua staff who have gone beyond their best to ensure that our customers receive their Perodua vehicle as quickly as possible,” Dato’ Zainal said.
He added that the company is constantly mindful of both the safety and health aspects by ensuring that all employees follow the COVID-19 prevention guidelines while, at the same time, ensuring that they go beyond all quality requirements.
The Myvi remains the brand’s bestselling model and accounts for almost a third of total sales.
On the extension of the sales tax exemption until the end of June 2022, Dato’ Zainal said it is most welcomed as it will allow the automotive ecosystem more room to recover from the recent lockdown as well as catch up with demand.
“The extension of the Tax Sales Exemption will also benefit everyone, from consumers to vehicle manufacturers to suppliers, who are also affected by the global semiconductor supply shortage,” he added.
“The remaining two months will be a challenge as both Perodua and its ecosystem are still facing supply challenges due to the ongoing pandemic and we sincerely thank our customers for their patience and understanding in terms of vehicle delivery,” he said.
After a difficult third quarter, the auto industry is picking up again and market leader Perodua is accelerating forward as sales and deliveries rapidly increase. In the third consecutive month, the total volume has increased by 102% to 14,160 units in September from 6,988 units in August.
“The automotive supply chain has shown improvements but have yet to reach their full potential. We are continuously working with our suppliers and dealers to further improve productivity and safety,” said Perodua President & CEO, Dato’ Zainal Abidin Ahmad.
Quality control maintained
While more vehicles are required, Dato’ Zainal Abidin explained that the increases would be gradual in both production and sales. “This is in keeping with the strict quality control measures throughout Perodua’s operations to ensure customer satisfaction,” he said.
For the period between January and September 2021, Perodua sold 119,093 vehicles, compared with 145,012 in the same period in 2020. Comparing the second quarter of the year to the third quarter, sales plummeted by 44.6% to 21,803 units between July and September as no business activities were permitted between June 1 and August 16.
Improving conditions
Dato Zainal Abidin is optimistic that the numbers will continue to improve in coming months as the country’s pandemic situation eases. “The fourth quarter of 2021 does offer a better outlook than the previous two quarters, especially the marked improvement in the reduction of COVID-19 cases nationwide as well as the nearly 90% vaccination rate of the Malaysian adult population,” he said.
All Perodua outlets are operational (unless they are in areas with specific EMCO conditions) and to locate the nearest one to you, visit www.perodua.com.my. As required by the Ministry of Health, all Standard Operating Procedures must be observed when visiting any showroom or service centre.
As the industry gets back into gear with the resumption of business activities allowed by the government after a long period of forced closure, sales and new vehicle deliveries are picking up again. It is clear that although these are challenging times, there is still demand for new vehicles, as evident by Perodua registering almost 7,000 new vehicles in the roughly two weeks of operation last month.
The Malaysian carmaker reported that it delivered 6,988 vehicles in August, compared with only 655 units in July. In the first 6 months of this year, before the shutdown, the average sales each month were around 16,000 units. On a year-to-date basis, Perodua registered 104,933 vehicles, a 12.5% drop compared with 119,977 vehicles sold between January and August last year.
The factory is also in full swing as it can operate with full workforce capacity due to Perodua’s initiative to have its employees vaccinated using the PIKAS program. Some 13,000 employees and also suppliers received the first dose of the vaccine from the end of July. They were vaccinated at the headquarters complex in Sg. Choh, Selangor.
From January to July this year, the number of vehicles produced at the two factories in the Perodua complex totalled 98,944 units, which was 1,116 units more than the same period in 2020. This was probably due to Perodua having boosted production in view of the high demand that had been creating a backlog of deliveries.
“We are working on closing the gap by further increasing our manufacturing output as well as further improving our Standard Operating Procedures to ensure the safety of our people and our customers,” said Perodua President & CEO, Dato’ Zainal Abidin Ahmad.
However, he said that the company has lowered its sales target for 2021. “Based on the time and resources available, we are reducing our sales target by 10.8% to 214,000 units for this year from our earlier target of 240,000 units,” he said, while expecting that production and registration numbers will multiply in September as the situation normalises.
“Our main concern now is to ensure that the automotive industry will be able to sustain itself this year as COVID-19 and the semiconductor supply shortage continue to haunt the manufacturers both domestically and globally,” Dato’ Zainal said.
He said that Perodua was able to secure enough supply of semiconductor chips to ensure production would resume smoothly this year and that most of Perodua’s outstanding order would be met within the year. “For now, the semiconductor chip supply is still a global issue and we are working with our partners and suppliers to limit any disruption it may cause,” he added.
To know more about Perodua’s range of vehicles and services available, visit www.perodua.com.my.
As with other many other car companies, Perodua has also resumed operations of its sales, aftersales centres, and related facilities nationwide. The re-opening of Perodua’s sales and aftersales centres comes after the resumption of its manufacturing activities at its headquarters complex in Sungai Choh, Rawang, Selangor recently. In total, Perodua has 191 sales, 197 service and 69 Body & Paint centres nationwide.
“Deliveries have started in stages this week and we expect that we can see more Perodua vehicles produced and registered in the coming weeks,” said Perodua President & CEO, Dato’ Zainal Abidin Ahmad said.
Standard Operating Procedures will be strictly followed at all sales and aftersales centres for the protection of customers and employees..
Dato’ Zainal Abidin thanked Perodua customers for their patience, understanding and loyalty. We expect to be able to deliver nearly all existing orders within the year,” he said.
Impact of long closure
The effects of the shutdown of over 2 months ordered by the government under the Movement Control Order has had an impact on sales figures, as evident by the data compiled by the Malaysian Automotive Association (MAA) up till the end of July.
“We are currently evaluating the impact of the lockdown that was introduced on June 1 2021 to our operations and we will announce our revised targets for the year soon,” Dato Zainal said. The Malaysian carmaker had set a target of 240,000 units for 2021 but after 7 months, its cumulative sales have reached only about 41% of that number.
Strict adherence to SOPs
While Perodua has met the required criteria for vaccinations of its employees – which determine the workforce capacity at the factory – the company has also established safety guidelines for its customers when visiting its sales and aftersales centres throughout the country. In accordance with the Standard Operating Procedures specified by the Health Ministry, these safety requirements include being fully vaccinated, wearing a facemask, making an appointment at the sales and/or service outlet before making a visit and to always observe physical distancing. All visitors must, of course, register on MySejahtera as well as have their temperatures checked.
To know more about Perodua models and the locations of showrooms and service centres, visit www.perodua.com.my.
