For most people, ‘5G’ – the fifth generation of cellular connectivity technology since 1979 – is associated with telecommunications. Since the deployment of 5G networks in South Korea in April 2019, the technology has been adopted in many countries. Malaysia launched the network at the end of 2021 and by December 2022, 50% coverage of populated areas nationwide was achieved, according to Digital Nasional Bhd.
While 5G may seem to be mainly applicable to mobilephones and internet connectivity, it actually has a far wider scope of application which includes the auto industry. While cars already have connectivity to the internet (and therefore the World Wide Web) and can receive software updates ‘over the air’ (OTA), the much faster speed of 5G transmissions will expand the capabilities of cars in not just driving but also safety.
Updating of the apps on your mobilephone can now be easily done ‘over the air’ and for your computer, an online connection can bring you the latest updates for your operating system. Thanks to wireless connectivity being widespread now, over the air (OTA) updates can also be done for the various computerised systems in your car.
For some years now, many manufacturers have started OTA updating which is convenient for customers as it means they do not have to visit a service centre to get the updating done. In many of the latest models, the updates will come periodically and keep the systems running at their best – or even better than when the car was first purchased. It’s great for owners who enjoy the benefit of improvements without having to buy a new car.
Although many new models are now having remote connection capabilities, Mercedes-Benz began to offer the feature – known as Mercedes me connect – in 2016, with introduction in the Malaysian market in late 2019. Initially, it was available for only a few models but older ones (up to 2002) could be connected with a Mercedes me adapter that cost RM250.
Since then, Mercedes me connect has become a standard feature on the latest models, providing owners with a constant connection to their vehicle via their smartphone and the Mercedes me app (available for Android and iOS devices). From a distance away – like inside a hotel room or home – the owner can check the current status of the vehicle as well as make service appointments.
After conducting more than 5,000 interviews and dozens of customer workshops around the planet, Ford designers had a good idea of what was required and expected from the next-gen Ranger. Customers and owners told them that they wanted a flexible, modern cockpit that would cater to both work and family duties, with smart and connected features and a high level of well-integrated technology.
The result is the smartest Ranger ever, with an enhanced user experience that means owners can transition seamlessly from home or work to their vehicle. With customer focussed technology, the next-gen Ranger pushes the boundaries of what a smart pick-up should be.
Key Technology Features
Digital Display The physical instrument panel that used to house things like the speedometer and tachometer was always limiting in the amount of information it could provide the driver. With the next-gen Ranger, that’s replaced by an 8-inch digital instrument panel that can be customised.
These displays show a start-up and farewell animation and a digital speedometer and tachometer, while the graphics feature realistic body-style avatars. Depending on the variant, the driver can switch between layouts to show additional information like the driver-assist technologies. And for those times when he or she wants to focus on driving, there’s also a ‘calm view’ which minimises the information shown to the minimum necessary for safety.
The panel is also matched to the various on-road and off-road driving models, showing a different theme so the driver knows at a glance what’s been selected. The mode changes also have animations as the driver scrolls from one to the other.
Smarter, Intuitive Connectivity At the heart of the next-gen Ranger’s technology story is the SYNC 4A communications and entertainment system. SYNC 4 brings new levels of connectivity and voice recognition seamless for a personalized driving experience while delivering easy smartphone integration. Wireless Apple CarPlay and Android Auto enables favourite apps (eg Waze and Spotify) from compatible smartphones to be transferred onto the display where they can be used.
Big Screen The centrally located infotainment screen is mounted portrait style, with a 10.1-inch or a best-in-class 12-inch size (depending on the variant). The design team chose a large-format tablet screen because it allowed for a good depiction of navigation with room to spare lower down.
Its extra height allows a customisable split-screen set-up with an information-on-demand panel always visible at the bottom of the screen. This displays key information, the user’s connected smartphone and more.
Fewer Buttons, More Capability In line with the digital instrument panel, many of the traditional driving mode controls have been moved from the dashboard and centre console to a dedicated display on the SYNC screen. Depending on the variant, for example, with one button press, the driver can go to Ranger’s dedicated off-road screen where he can monitor the driveline, steering angle, vehicle pitch, roll angles and other controls.
The cabin temperature and ventilation as well as entertainment can be controlled via the SYNC screen too. Additional physical controls mounted just below the screen allow for quick and easy adjustments.
Look All Around The next-gen Ranger is long and large but that’s no issue as a 360-degree camera allows the driver to see all round and even from above with a simulated view. This makes parking easy in tight spots or even when moving over tricky terrain while travelling off-road.
Electric Parking Brake Along with other mechanical elements, the traditional handbrake lever is also gone in the next-gen Ranger Wildtrak. In its place is a first-in-class electric parking brake for a more high-tech feel. Not only does it free up space on the centre console but it also requires very little effort to use (just one finger).
Charged And Ready Always The next-gen Ranger comes with power sockets to charge or supply electricity to many different devices. Compatible smartphones with wireless charging capability can be placed on a charging pad at the base of the centre console, or connected via a cable to a USB port. There are also 12V/240V sockets and a 150W inverter to provide power for laptops and other devices. Depending on the variant, located at the side of the cargo deck, there are 400W and 12V sockets to power camping gear.
With more and more drivers using dashcams to keep a record of their journeys, the designers thoughtfully installed a USB port at the top of the windscreen. It’s located adjacent to the rearview mirror so there’s no cable dangling down. This Type-A USB outlet converts 12V power into 5V USB output suitable for an external GPS or dash camera. It also can be used to charge a smartphone (but isn’t connected to the SYNC 4A system).
Let There Be Light The segment-first Matrix LED headlights (on the Ranger Wildtrak) not only have the high-tech look but also many clever features. These include auto dynamic levelling and speed-dependent lighting that can adjust the intensity of the beam in front of the vehicle depending on the speed at which you’re travelling.
The headlights also offer both static and dynamic bending capability as well as glare-free high-beams, which help block light that could otherwise temporarily blind other drivers and cyclists. That means maximum illumination is provided whenever it is possible without disturbing other road-users.
Join the Debut Tour The next-generation Ranger has been making a debut tour since its first public appearance last month. Sime Darby Auto ConneXion (SDAC), the sole distributor for Ford in Malaysia, is offering previews at a series of events around the country over 5 weekends. These include events in Kuching on September 7 -11 at Vivacity Megamall, and at the Suria Sabah Shopping Centre, Kota Kinabalu on October 5 – 9.
ACO Tech today launched ATLAS, an automotive operating system solution which it led and developed locally. ATLAS aims to shape a new automotive ecosystem of connected software and hardware, including an in-vehicle infotainment system, a mobile application (ATLAS Auto) and a human-touch communication such as wearable technology that connects with the vehicle and the mobile application.
Specifically designed to integrate the concept of humanised connected lifestyle into the drivers’ automotive experience, ATLAS is a scalable ecosystem that can be customised into the automaker’s development cycle. The operating system on the open-source Android 10 platform and above.
Today, there are more than 10,000 vehicles on the road equipped with ATLAS and ATLAS Auto App. It is now available in vehicles fitted with the ATLAS Infotainment Head Unit.
ACO Tech has also established a partnership that will provide end-to-end in-vehicle connected services using its ATLAS proprietary technology. The strategic partnership is with UOB Malaysia, Fass Payment Solutions Sdn Bhd, and FIVE Petroleum Malaysia.
Vehicular payment feature
ACO Tech, UOB Malaysia and Fasspay will work together to implement a car-based digital wallet system and an integrated automotive payment system that are tailored for the in-car environment. These features will be available by the fourth quarter of 2022.
The collaboration with FIVE will further strengthen ATLAS’ user experience by offering nationwide automotive-related support through a network of approved service providers, automotive merchants and refuelling experience at FIVE petrol stations.
Connected and personalised driving experience
“As auto manufacturers strive to deliver a connected and personalised driving experience to the consumers, it is imperative for ATLAS to be agile, scalable and ever-evolving. While ensuring our technology capabilities are optimised to rapidly adapt to the demanding needs, building relationships with industry partners continues to be a priority for ACO Tech to provide innovative in-car experiences that make perfect sense to the drivers,” said Li Pu, CEO of ACO Tech.
Mr. Li Pu said that, with the partnership, ACO Tech can further broaden ATLAS’ competencies and make its offerings accessible at home, on the road and everywhere in between. “Essentially, our vision for our technologies is to enrich and complement every part of our users’ lives in the best way possible,” he explained.
He added that a global partnership which focuses on audio streaming experience is well under way and will be announced by the end of this month.
Supporting smart mobility lifestyle
At the launch event today, ACO Tech also signed a Memorandum of Understanding to expand its partnership with Huawei Technologies (Malaysia) Sdn Bhd to continuously develop cloud-based automotive solutions on Huawei Cloud for regional markets. The extended collaboration will see both companies leverage their technological capabilities to accelerate innovations in software applications for Big Data and Artificial Intelligence to further promote the adoption of the smart mobility lifestyle.
Over-the-air (OTA) updates are a convenience we’ve been enjoying with smartphone systems and apps for years, as well as on our computer systems. Periodically, you’ll be informed that an update for an app is available and just a click to allow it to come to your phone is all it takes, and you get an improved app (or a bug is fixed).
It’s something that the auto industry has also been using for at least 10 years now, making it unnecessary for owners to send the vehicles to a service centre to update software for the many systems that today’s cars have. The ability to have the update carried out not only saves time for the aftersales providers but also keeps the vehicle’s systems up to date and running optimally. Through in-house development of software and OTA updates, the carmakers continuously adds new features and improves existing functionalities.
Volvo Cars initiated its first OTA update in 2015 for the XC90 and with effect from model year 2023, all new models from the Swedish carmaker will have OTA update capability. The OTA updates – free of charge, of course – can bring feature improvements, ranging from better energy management through improved climate timers and updates to mobile app functionality and in-car applications. Energy management improvements are of particular importance to the electrified models, helping to maintain appropriate battery levels during both cold and warm days to maximise driving range. The company believes that OTA updates will make a Volvo better over time.
A recent OTA update, the company’s eighth complete car update, reached more than 190,000 Volvo vehicles across the planet. Volvo owners enjoy an upgraded infotainment system with the latest version of Android Automotive OS, Android 11. They will also get access to new app categories on the Google Play, including navigation, charging and parking, while video streaming is expected to be added later in the year.
XC90 was the first Volvo model to receive OTA updates for its infotainment system in 2015, and the XC40 Recharge was the first Volvo fully electric model to receive an OTA update in February 2021.The OTA update for the XC40 Recharge provided new features, bug fixes and stability improvements.
The company also said today that it will offer its infotainment system with Google apps and services such as Google Assistant and Google Maps built-in across all new models, continuing the rollout of one of the best in-car infotainment platforms on the market. The Volvo Cars’ infotainment system is jointly developed with Google and brings to owners a user-friendly interface with access to well-known apps and services.
OTA updating removes the need for owners to bring their vehicles to the service centre just to perform updates as the new software can be sent ‘over the air’ to wherever their vehicle is, virtually anywhere in the world.
“The benefits of over-the-air updates are obvious,” said Henrik Green, Chief Product Officer at Volvo Cars. “Yesterday you still had to drive to the workshop in order to get the latest updates to your car. Today you simply click OK and your Volvo takes care of the rest. It couldn’t be easier.”
“By making all Volvo models able to receive over-the-air updates, we make important progress towards our ambition of making our customers’ cars better every day,” he added. “This is a significant milestone: we’re now updating cars of all models in a majority of our markets, bringing the benefits of remote continuous updates to an ever increasing number of customers.”
While OTA updates are useful, the industry is still With OTA updates provided periodically, the vehicle’s systems can perform optimally, even better than when the vehicle first left the factory.cautious about the type of updates they send over the air. For now, most OTA updates are confined to infotainment and navigation systems, and those systems which are not safety-related or involving changes to the powertrain. With a total of over 100 million lines of code in a vehicle’s systems, critical updates must be very carefully prepared and installed safely and securely.
Nevertheless, the use of OTA updates can also help reduce background recalls for software updating. According to the US National Highway Traffic Safety Administration (NHTSA), 62% of vehicle owners in America respond to recall notices so OTA updates can ensure at least 100% of the vehicles affected get the relevant updates without their owners having to go to a service centre.
At one time, a ‘connected’ vehicle was one which could receive radio broadcasts and that was about all. Today, the term refers to many more ways that the vehicle and its occupants are connected which we are taking for granted. Even the cheapest models come with simple handsfree telephony capabilities, and connecting to the internet has been possible for many years.
Yet, in the early 1990s, connectivity like this was still considered as just ideas in concept cars. People were just starting to enjoy the convenience of mobilephones and being able to make calls from cars (which would lead to new laws that made them offences as they affected safety). Voice command was still regarded as science fiction, let alone handsfree telephony.
Thinking ahead in 1991
But many of the connectivity features that are common in today’s vehicles were already in the minds of Mercedes-Benz researchers and designers back in 1991. They showed their ideas in the F 100 research vehicle which was first displayed at the North American International Auto Show.
The F 100 was significant in many ways as never before had so many new ideas and innovative solutions been incorporated in a single vehicle. With all its technology, the vehicle was a forerunner of today’s connected car, which was typical of the German carmaker that has a long tradition of demonstrating pioneering technology in visionary and fully functional vehicles.
The F 100 was clearly a visionary research vehicle and it was employed by the engineers and designers to implement key findings in relation to future demands on vehicle technology. Among other things, the research vehicle incorporated findings from accident/social research: as a typical passenger car carries an average of between 1.2 and 1.7 people in everyday use, the developers positioned the driver in the centre of the passenger cell – the safest place inside the vehicle. This made the innovations in terms of crash safety for the driver even more effective.
The occupants in the second row were seated to the left and right behind the driver. Two further passengers were given seats towards the centre between the sturdy rear wheelhouses. The body of the F 100 with its steeply raked rear end anticipated the trend of future years, in which there was an increasing demand for spacious estate cars and other vehicles. It did not, however, take into consideration the SUV with its higher ground clearance…
Complex door operation
The innovative spatial concept of the interior was matched by a new type of door operation. Access to the driver’s seat was by means of rotating-swivelling doors, which took parts of the vehicle floor and roof with them when opened. When they were closed, mechanical locking mechanisms in 3 places ensured firm, reliable closing.
In this way, the F 100 made up for the slender waistline in the vehicle floor and the design with no B-pillar between the front doors and the space-saving, rear pivot-and-slide doors. Of course, the complex idea would be expensive and would not appear in production cars, although sliding side doors are common in MPVs.
The connected car
With many of its systems, the F 100 anticipated solutions that would in future years give rise to the ‘connected car’. These included a voice-controlled telephone system and a central display, on which the vehicle system automatically showed the key information in every situation – such as the current speed or warnings about traffic in the area around the vehicle.
Such information was delivered by a camera activated when reversing, while a distance-warning radar and another radar system monitored traffic ahead and behind the F 100. Sensors also detected other vehicles in the blind spot if the driver indicated to change lane and automatic lane-keeping was also possible.
Other electronic assistance systems included access to the car by chip card instead of a conventional key, electric motors to control the adjustment of seat and steering wheel, mobile fax and a permanently installed personal computer that was becoming widespread. The power supply was assisted by solar cells in the roof with an area of almost 2 square metres and an output of up to 100 watts.
The driver of a Mercedes-Benz A-Class today has a dashboard that provides all kinds of information, and the car has features that were just ideas in 1991.
They all sound common today, along with other systems that were considered very advanced in 1991: autonomous intelligent cruise control, xenon headlamps and a chip card as the vehicle key. Those who saw the F 100 and learnt of these systems may have found it hard to believe would be available in cars just a decade later – and not just in the flagship models like the S-Class.
Better lighting too
it was a vehicle that gave a fascinating promise of the future of automotive technology. This included safety systems and one of them showed a new approach to lighting technology. The F 100’s highly compact headlamps were the first from Mercedes-Benz to use gas-discharge lamps. This technology was later to become known under the name of xenon headlamps. The tail lamps were of transparent prism rods that served as light conductors and were activated from a central light source in the appropriate colour depending on the required function.
Different vehicles, different purposes
In addition to its research vehicles, Mercedes-Benz also develops technology vehicles, test vehicles, concept vehicles and one-off vehicles in advance of new standard-production models. Technology vehicles are standard-production vehicles that are equipped with new technology – such as alternative drives – in order to test that technology under everyday conditions. Related to research vehicles, the test vehicles are used to take new technologies out of the research lab and onto the test track.
The F 300 Life-Jet displayed in 1997 was a new vehicle concept which combined the cornering dynamics of a motorcycle with the safety of a passenger car.
Concept vehicles, on the other hand, are near-production, ready-to-drive vehicles that position a future vehicle model on the market. They are usually equipped with new technology just short of readiness for use in use in production models that customers can buy.
In future, the Porsche you drive could have an invisible ‘twin’ in the digital world. No, it’s not something to do with science fiction and parallel worlds but a possibility being explored by researchers at the German sportscar company. With continuously improving performance of integrated sensors, networking and data processing capabilities, it may become possible to create a virtual copy of an existing object – like a car. This will allow data-driven analysis, monitoring and diagnostics without the challenges and constraints of real-world tests.
The digital twin of a vehicle comprises not only the operating data it collects but also any related data, such as information collected during planned maintenance work and unexpected repairs. Elements of this digital twin already exist in control unit memories and in the databases maintained at Porsche Centres.
Centralised intelligence system
The main advantage of digital twins is the fact that they can be networked and the data combined with a centralised intelligence system. Conclusions that benefit every single vehicle and therefore every individual customer can be drawn from data relevant to an entire field. For example, an algorithm can compare big data against sensor data from a specific vehicle’s powertrain and chassis to identify a customer’s driving style.
The algorithm can then recommend not only the optimal time for service work on the vehicle but also the required scope of that work. This data makes it possible to customise service intervals and allow servicing for specific components as needed, based on how the customer uses their vehicle.
For instance, with this approach, the hardworking suspension bushes of a sportscar that spends most of its time on a racetrack could be replaced at exactly the right time. By contrast, service work on the engine is more important for vehicles predominantly driven for long distances on motorways. Another even more important benefit of this approach is the fact that potential component wear and even faults can be identified before they have actually occurred, which is a significant advantage from a safety perspective.
For the past 3 years or so, software specialists at Porsche have been working on a digital twin concept that focuses on the chassis, known as a ‘chassis twin’. This project is now being managed by CARIAD, the standalone automotive software company within the Volkswagen Group. In addition to data from Porsche vehicles, the project now has access to data from all Volkswagen Group vehicles, which increases the data pool by a factor of 20.
High importance of the chassis
The reason for focusing on chassis components is clear. On a Porsche, the chassis is subjected to the highest loads, particularly when the vehicle is used on racing circuits. Sensor technology in the vehicle and the intelligent neural algorithms used for centralised analysis allow the load on the chassis to be detected within the vehicle and conveyed to the driver. This intelligent use of data makes the vehicle safer for its passengers because any specific faults are identified immediately, even before the driver or the workshop notices a problem signified by noise or vibration.
The digital chassis is already being used for its first practical testing scenario: monitoring the components in the air suspension of the Taycan EV. This project is primarily for collecting data about body acceleration in this initial stage. The data is evaluated and transferred via Porsche Connect to the central backend system.
This system continuously compares the data from each vehicle against the fleet data. The algorithm calculates thresholds based on this comparison and, if these are exceeded, the customer is notified via the onboard Porsche Communication Management (PCM) system that the chassis may need to be inspected at a Porsche Centre. While this approach ensures that wear does not go beyond specified limits, early repairs also help to prevent consequential damage.
Artificial intelligence with data privacy
Artificial intelligence within the vehicle and within the centralised intelligence system continuously improves contingency planning and the accuracy of the algorithms. Data privacy during the testing phase and after the model’s launch is the top priority so customers are prompted via the PCM to provide their consent to data being collected anonymously. Around half of all Taycan customers have agreed to take part in this pilot project, which has pleased Porsche.
The first version of the digital twin will be launched next year and only sensor data directly from mechatronic components will be evaluated. Other functionality will be added in the future, such as functions that allow wear on specific components to be calculated without the need for physical gauges to be used. For example, if multiple vehicles require adjustments to their wheel alignment or a track rod replacement and multiple sensors have already detected corresponding deviations, this information can indicate a pattern. If the same data is then identified on a further vehicle, the driver will accordingly be told to visit a Porsche Centre.
Early diagnostics in this format can prevent consequential damage which, in this example, would be worn tyres caused by track misalignment. The fault-finding process at the workshop will be faster, because the specific components responsible for a fault can be replaced, thereby reducing throughput times in the workshop and lowering costs for customers.
The digital twin offers other benefits for customers beyond operation of their vehicle. Digital vehicle records can be used to show the residual value of a vehicle, making the process of buying and selling used vehicles more transparent. In addition, manufacturers could consider offering an extended approved warranty based on seamless documentation of component status updates, and even a certificate with a price recommendation for selling on the vehicle.
ACO Tech, the joint-venture company between Proton Edar, Altel Communications and ECARX Hubei Technology, is the company that is involved in the GKUI software in the latest Proton models. Moving forward, the company has now rolled out its next-gen technology – ATLAS (ACO Tech Local Automotive Services) – an in-vehicle infotainment operating system which has been developed with a RM30 million investment.
Wholly led and developed by a Malaysian team, ATLAS is supported by a complementary mobile application named ATLAS Auto with features that prioritise mobility, convenience, and control. Specifically designed with personal experience in mind, ATLAS offers entertainment with a myriad of content. It is integrated with JOOX, a dedicated music and entertainment platform as well as entertainment provider SYOK. Adding to audio experience are the latest hits from all Astro Radio brands and podcasts that cover a wide range of topics in multiple languages.
Malaysian-oriented voice-recognition
Built with an AI-powered speech solution that has the enhanced capabilities to recognize Malaysian English at varying tones and speed, ATLAS is able to respond positively to various commands. This is not always the case with voice command systems that may not take into account how Malaysian speak.
Drivers can therefore stay focussed while driving and still manage the navigation, entertainment, communication, and other vehicle functions. There is an intelligent notification feature to alert the driver if there is extremely bad weather that could affect safety, or when a tyre puncture is detected (subject to other systems also being present). The ATLAS voice assistant can also be customised based on the owner’s preference.
Native navigation system
The ATLAS Digital Map is a native navigation system developed by ACO Tech that provides real-time traffic information and has safety-related features. The advanced system is not only able to determine potential traffic patterns to assist drivers to plan their journey, but also able to show weather forecasts and conditions at each point of the route and destination.
Offline map data allows continued route guidance even if the GPS signal is weak or cannot be received, or the vehicle is in an area without internet access. For convenience, the drivers can send the vehicle’s location or selected Points of Interest (POI) directly from a smartphone to the vehicle.
You may laugh but there are some people who just do not look at their fuel gauge and are surprised when fuel has run out. ATLAS monitors the fuel level and will provide a prompt to refuel when it detects that there is low fuel remaining. If required, it can also provide guidance to the nearest petrol station (subject to other systems being present).
Easier payment from the car
ATLAS will feature ATLAS Pay, an integrated automotive payment system powered by fintech partner Fass Payment Solutions (Fasspay). ATLAS Pay is the first in-car payment in Malaysia and offers the convenience of not having to get out to make payment. It is available in the ATLAS Auto app and will subsequently be integrated with the vehicle’s infotainment system by the first half of 2022. ACO Tech says that, in the near future, ATLAS Pay will be the payment core that introduces its ‘mobility-as-a-service’ vehicle app ecosystem.
The mobile app
ATLAS Auto, a mobile app, will serve as a universal interface to the vehicle. Value-added features such as ATLAS Mall, ATLAS Discover, and ATLAS Vehicle can generate possibilities from brand partners and communities. Available for Android and iOS, it will be available for download from the respect app stores (as well as the Huawei app gallery) from the fourth quarter of 2021.
“ATLAS is intelligent, proactive, and humanised. The eco-system is not only integral in transforming people’s relationship with their car, in-vehicle or remotely; we believe that it underpins the future of automotive user experience and paves the way for autonomous vehicle in Malaysia,” said Li Pu, CEO of ACO Tech.
‘Connected’ is a catchword in the auto industry today and advanced new technologies are providing this in cars. The advanced connectivity enables carmakers to provide even better safety, security and convenience and in many cases, interfacing with smartphones as well.
With Honda CONNECT, Honda Malaysia is bringing its latest innovative and advanced technology using smart Telematics Technology to allows the users to connect with their cars with a touch of their fingertips via a smartphone application.
New level of connectivity
Honda CONNECT is said to bring connectivity to a whole new level for owners. Key functions include Vehicle Diagnostics, Remote Applications, Security Applications, Vehicle Tracking and Support Services. All these are accessible from anywhere (via the smartphone), giving additional peace of mind.
“The technology within Honda CONNECT embodies Honda’s vision of value creation for mobility and people’s daily lives. Driven by the passion to share the 3 Joys of Honda through this intelligent and advanced technology, we seek to improve the daily lives of our customers with an innovative and advanced information platform that provides multiple benefits such as peace of mind, convenience and most importantly, fun!” said Honda Malaysia’s Managing Director & CEO, Toichi Ishiyama.
“This innovative technology is set to redefine safety, security and convenience for Honda car owners, allowing them to fully experience and enjoy their Honda car while enabling us to provide round-the-clock support to our valued customers,” said Mr. Ishiyama, adding that Honda CONNECT technology is available in the all-new City RS e:HEV variant which will be delivered to customers from this month.
Safety, Convenience and Security
Within the function of Safety and Security, Honda CONNECT is equipped with Automatic Collision Detection System, Security Alarm Detection, Speed Alert, Find My Car, Geo-Fencing Alert and Emergency Call. The Automatic Collision Detection System provides immediate support to the driver via Honda’s 24 Hours Roadside Assist Call Centre in case of an accident or airbag deployment in the car, when a notification will be sent to the Call Centre and emergency support will be dispatched.
Users of Honda CONNECT will also be notified via push notification on the application when collisions are detected with the car, and help will be at hand in case of any emergency.
The Security Alarm Detection feature remotely monitors the car situation from wherever the owner is and a push notification will be sent to the owner as well as the Call Centre when the car door, bootlid or bonnet are forcibly opened. This could mean attempted car theft and will trigger the security alarm accordingly. Ultimately, it offers the assurance of being able to park the car with more peace of mind.
Taking connectivity to another level, owners are also able to conveniently and safely locate their vehicle with the Find My Car function which allows owners to park with ease anywhere knowing that they can now easily locate their car on a map that is linked to their smartphone.
The Speed Alert and Geo-Fencing Alert function is to alert and notify the owner when the vehicle is being driven out of the set conditional parameters of driving radius and speed limit. The owner is also able to set the speed and location range in the system for monitoring purposes if the vehicle is being used by someone else. This will be a feature that parents will appreciate but their children who use the car might not…
Enhancing the ownership experience
Honda CONNECT also adds convenience to car ownership with multiple features such as Remote Vehicle Control; Car Status and Service Reminder; Vehicle Dashboard and Point of Interest search. One of the most useful and convenient functions is the Remote Vehicle Control function which is able to command remote locking/unlocking of the car even when the owner is away in order for a family member to retrieve an item left inside the cabin. An example might be if the owner is in Penang on business and the son wants to borrow the tollcard in the car but it is locked. With Honda CONNECT, the door can be unlocked to allow the son to get in and take the card, and then locked again – from Penang.
Similarly, owners can also request for the Call Centre to unlock the doors remotely if the car key is accidentally left inside. Besides the car lock, this intelligent feature can also remotely start or stop the car engine, switch on or off the air-conditioning to conveniently cool the cabin as well as remotely switch on the lights to help the owner locate the parked car at night.
Service support
The vehicle dashboard will show information such as Car Status and Service Reminder. This information will be connected and displayed on the Honda CONNECT application as alerts and reminders. An emergency call function enables users to quickly connect with emergency contacts who can provide prompt support and assistance in emergencies.
Driving behaviour and Trip logs can track and record driving styles with driving data from the connected vehicle. The Service Reminder function provides users with updates on all past service information including reminders for next required maintenance. Users can check Service History, Parts List and Estimation cost for future vehicle service as well as contact a Honda Dealer to make a service appointment.
Honda CONNECT is available in the new City RS e:HEV. Deliveries of this top variant of the City range start this month.
Remote Diagnostic Support provides initial assessment and necessary diagnosis by detect any issues with 11 main indicators. The Call Centre will arrange for necessary support, if requested by the owner. Similarly, with the other safety and security features, a push notification will be sent to users when trouble occurs with the vehicle.
The 11 indicators supported by the Remote Diagnostic Support are ABS, Supplemental Restraint System (airbags), Brake System, Engine Malfunction, Charging System, Vehicle Stability Assist System, Electric Power Steering System, Lane Keep Assist System, Adaptive Cruise Control System, Safety Support and Power System.
Social Network Services
Honda CONNECT also offers an advanced form of communication through the One-to-One Message function, Social Network Services (SNS) Posting and Customer Inquiry features. The One-to-One Message are reminders on service maintenance, insurance renewal and annual vehicle roadtax deadline, while SNS Posting allows users to share their vehicle trip logs with their community via social media. Additionally, the application connects and gives access for the owner to contact Honda directly for any enquiries as well as for Honda dealers to be in touch with customers.
More information on Honda CONNECT is available by calling Honda Malaysia’s Toll-Free number at 1-800-88-2020 or visiting www.honda.com.my.
