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Volvo

Sime Darby Swedish Auto Sdn Bhd, which was appointed Volvo Car Malaysia’s dealer-partner in October last year, has completed its new 3S (Sales, Service & Spare Parts) Centre for Volvo customers. To be officially opened on February 20, 2020, the brand new facility is located at Sime Darby Motors City in Ara Damansara, Selangor.

Besides drawing inspiration from the brand’s Scandinavian-inspired ideals and heritage, the 3S Centre also adheres to Volvo Car’s global retail standard – the Volvo Retail Experience (VRE). It is the first 3S Centre to be equipped with a VR Studio (Virtual Reality Studio) and a Reception at The Counter (RATC) Bay. The 4-storey centre also boasts of being the first fully air-conditioned workshop in Malaysia.

Virtual Reality Studio

While the showroom is situated on the ground floor, the layout differs from traditional retail facilities in that the service centre is on the upper floors. The service centre, which has a car detailing area, is spread across the second and third floors, while a wheel alignment and balancing zone is located on the fourth floor.

There are 14 repair and service bays, of which two are specifically RATC Bays. All customer parking bays will also be equipped with an Electric Vehicle Charger.

Volvo XC40
Volvo XC40 – one of the popular models in the range. It recently won the Premium Compact SUV award in the 18th Malaysia Cars Of The Year Awards.

Volvo’s first fully electric model line starts with the new XC40 Recharge

PISTON.MY

Volvo Car Malaysia has announced that their best-selling Volvo XC90 SUV now comes in an updated version for the Malaysian market and those who are interested can start viewing in from this month onwards. Labelled as the brands top-of-the-line flagship model, the XC90 marks the company’s next step into electrification. (more…)

Volvo Car Malaysia has officially launched the latest Volvo 3S centre and showroom over in Ipoh, Perak last weekend. Aimed to provide customers in the region with greater access to the brand and services, the new showroom is being operated by their dealer-partner, iRoll Ipoh Sdn Bhd. (more…)

The latest 2020 Volvo S60 T8 R Design was just launched recently for the Malaysian market and for those who are still doubting whether this beauty is worthy of your ownership, the Volvo S60 has just been crowned as the best executive car at the 2019 Scottish Car of the Year Awards. (more…)

After months of anticipation and teasing, Volvo Car Malaysia has finally unveiled the latest 2020 Volvo S60 sedan for the Malaysian market in the form of the powerful 2020 Volvo S60 T8 R Design. The latest third-generation S60 four-door oferring marks the new wave of Volvo offerings here in Malaysia with its Scalable Product Architecture (SPA), Volvo’s advanced modular product platform.

(more…)

BHPetrol

Volvo Car Malaysia together with their dealer-partner Ingress Swede Automobile Sdn Bhd have launched the latest Volvo 3S Centre earlier today. Located at the heart of Mutiara Damansara, the newest Volvo showroom aims to strengthen the brand’s foothold in and around the Damansara area. (more…)

Volvo Car Malaysia together with its dealer-partner, Pekin Auto Sdn Bhd, has launched a new Volvo 3S Centre in Skudai, Johor. The new showroom will further boost the brand presence and premium choices for the folks in the Southern region.

Located right at the very outskirts of Johor Bahru, the new Volvo 3S Centre focuses on sales, services, and spare parts while adhering to Volvo’s latest retail standard called the Volvo Retail Experience (VRE). (more…)

Volvo Car Malaysia (VCM) is growing its dealer network as quickly as possible and with the appointment of Pekin Auto Sdn Bhd to cover the Johor Bahru area, the number of dealerships now stands at 13 nationwide.

Pekin Auto, located near Skudai, offers the full range of sales and aftersales services as it is a 3S Centre (Sales, Service, and Spare Parts). It will adhere to Volvo Cars’ latest Volvo Retail Experience (VRE) requirement, a standard that delivers a holistic brand experience for customers.

“VRE goes beyond its Scandinavian-inspired aesthetics; it is the manifestation of our brand values and our desire to take care of our customers throughout their whole journey with Volvo Cars,” said Nalin Jain, Managing Director of VCM. The first dealership to incorporate the VRE was the Federal Auto showroom at Menara MBMR in August 2016.

Volvo Retail Experience
The Volvo Retail Experience focusses on the space and design of the dealership and is designed to reflect Scandinavian-inspired values of calm, clean lines with ‘cool on the outside and warm on the inside’-style architecture.

Transformation plan
Volvo Car Malaysia is now aggressively implementing the next phase of its transformation plan with a premier focus set on ‘customer experience’ and dealer network. Internal polls are already showing positive results, thanks to improvements made in these two key areas.

“I am happy that our brand has been well-received in the market. We are committed in allowing our customers greater choice by appointing qualified and professional companies like Pekin Auto to represent the brand in key areas,” said Mr. Jain, adding that the company’s growth in representation, in turn, has helped record increased sales for the brand of more than 60% in the first half of 2019.

Click here for other news and articles by PISTON.MY about Volvo.

UPDATE: It appears that Volvo has revised the number to 507,000 units worldwide.

It has been learnt that Volvo Cars is issuing a safety recall for over one million of its cars worldwide manufactured between 2014 and 2019. The cars are all equipped with 4-cylinder diesel engines and include the V40, V60, V70, S80, XC60 and XC90.

According to a BVT, a news broadcaster in Sweden, the recall was confirmed by a spokesperson of the company. The problem relates to the possibility of a component or components inside the engine melting and in an extreme case, starting a fire. So far, there are said to be no accidents or injuries due to this being reported.

Volvo diesel recall
Volvo diesel engine

Normal procedures by carmakers in such cases where there are dangers to owners will be to notify owners of the recall. They would be given an explanation of why there is a recall (and the urgency to respond) and to bring their vehicle to an authorised service centre for the necessary inspection and rectification work to be done. All costs related to the recall would be borne by the manufacturer.

Volvo Cars Malaysia has not sold diesel models for some time so there would not be an action needed in this market. The last diesel model sold was the XC90 D5 in 2009 but the company found that due to uncertainty of the upgrading of the fuel, it was hard to plan for the introduction of new models which would require even cleaner diesel. Euro-5 diesel is now available, though, but there is also the impending issue of the government pressing for B10 biodiesel to be introduced soon.

Highly regarded as one of the top manufacturers at the moment with the best design and safety features known to man when it comes to cars, Volvo is currently on a sales surge as they reported their best-ever first half year sales figure in 2019. (more…)

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