In order to provide customers with the necessary information to choose workshops with competent mechanics, workshop owners are now required to post a list of the names of mechanics and their credentials or qualifications.
The requirement was one of several reforms included in the Consumer Protection (Workshops Information Disclosure) (Amendment) Regulations 2022, which went into force countrywide on July 1. Domestic Trade and Cost of Living Minister Salahuddin Ayub noted that the regulation was one of numerous changes.
Mercedes-Benz has finalized the planning for a regional After-Sales Logistics Centre in Malaysia which will start operations from 2024.The German carmaker has signed a long-term lease agreement for the location and will partner with Tiong Nam Logistics Solutions Sdn Bhd to establish the new facility in Senai Airport City outside Johor Bahru.
The warehouse size of the planned location will be approximately 1,000,000 square feet. The building management system of the new warehouse will be equipped with the latest storage and material-handling systems. Operation of the facility will be by Mercedes Benz Parts Logistics Asia Pacific (Malaysia) Sdn. Bhd, a 100% subsidiary of Mercedes-Benz AG.
Part of global supply chain network
The new distribution centre will be a part of the global Daimler AG After-Sales Supply Chain Network and will serve as a distribution site for spare parts in the Asia-Pacific region and other countries. It will take care of the importation, the storage as well as the regional management of spare parts and accessories distribution.
“With our planned After-Sales Logistics Centre, Mercedes-Benz is committed and will invest to strengthen our foothold in Malaysia. We have found excellent conditions and great support in cooperation with MIDA and the related ministries. Located strategically in Johor Bahru, this new After-Sales Logistics Center will enable us to reaffirm our position as a global and regional distribution hub whilst creating new jobs for the region. Both our customers and our dealer networks will enjoy a good service and high-quality standards through this new infrastructure,” said Thomas Schulz, Vice President Global Service & Parts Operations.
Historically strategic location
Historically, Singapore’s location at the southern tip of the Malayan peninsular has made it a strategic point for trade. It served as an ideal transit point between East Asia and Europe, and even Australia, hence its development as a bustling trading port. Over the years, while Singapore has been an obvious choice for regional storage by various companies, nearby Johor has also become attractive for logistics activities.
Parts from the regional facility are sent to dealers for use at authorised service centres or for retail sale.
In 2003, the BMW Group moved its regional parts storage facility from Singapore to the Port of Tanjung Pelepas (PTP) in Johor and then in 2017, it again relocated the facility to an industrial zone adjacent to Senai Airport. The facility is a logistics warehouse and parts distribution centre serving over 20 countries.
The Volkswagen Group likewise moved its regional parts facility from Singapore to PTP in 2016. It stores tens of thousands of parts for the Volkswagen, Audi, Skoda and Volkswagen commercial vehicle brands of the German group for distribution to over 20 markets.
Having a storage facility in Johor (or Singapore) is useful for the carmakers as it can speed up deliveries to customers on this side of the world. Customers will benefit as delivery times can be shortened compared to having them come all the way from Europe. The proximity to the airport as well as the port also mean that logistics can be more efficiently managed.
Vaccination does not make you immune to COVID-19 infection. You can still get infected and although you may not show symptoms, you could spread the coronavirus to others. Do not stop taking protective measures such as wearing a facemask, washing hands frequently and social distancing.
The Toyota Land Cruiser has been around for 70 years and approximately 10.4 million units have been sold all over the world. In some markets like Malaysia, it was the first Toyota model to be sold, establishing the brand which would become a household name. In fact, the history of the Land Cruiser symbolizes Toyota’s QDR―Quality, Durability and Reliability
Of the millions that were sold, many are still in service. Being 4×4 vehicles, they have been ideal in less developed regions where the terrain is rough or road conditions are poor. The replacement parts for the older models may not be so easy to find as an industry norm is that original parts are produced for up to 10 years after a model has ended production. After that, there may be some third-party suppliers who will produce parts for the aftermarket business.
Old Land Cruisers still in use by loggers in Russia (left) and fishermen in Oman (right).
Land Cruiser 40 Series
For those who own the 40 Series Land Cruiser (produced between 1960 and 1984), there is good news regarding replacement parts. Toyota, through TOYOTA GAZOO Racing (TGR), will re-produce a selection of parts for the model as part of the GR Heritage Parts Project.
The project is intended to re-produce spare parts that have been discontinued and sell them as genuine parts through a special collaboration with suppliers. This will address a shortage of spare parts that has been evident in recent years and enable Land Cruiser owners to continue to use their vehicles.
TGR has carried out preliminary surveys with exclusive Land Cruiser dealers and fan club representatives from various countries and gained useful insights into what is required. They have learnt that there is demand for parts related to driving, turning, and braking for the 40 Series Land Cruiser. These parts include engines, drivelines, and exhaust systems, which will be supplied as ‘heritage parts’.
Parts will be re-produced for engines such as the Toyota 2F which was one of the powerplants used by the Land Cruiser 40 Series.
Availability of the parts will be announced in the early part of 2022. Additionally, TGR is preparing a questionnaire on its website where customers can submit their parts requests. This feedback will be used in the selection of the parts to be re-produced.
The 40 Series Land Cruiser is the third model for the TGR heritage parts project. The company is already supplying selected heritage parts for the Supra (A70 and A80) and the 2000GT. In addition to the 40 Series, the company is also looking at the possibility of re-producing parts for later generations of the model.
Vaccination does not make you immune to COVID-19 infection. You can still get infected and you may not show symptoms but spread the coronavirus. Do not stop taking protective measures such as wearing a facemask, washing hands frequently and social distancing.
Sime Darby Motors and e-Commerce partner SpareXHub is having a 10-day long clearance sale with discounts up to 90% on selected aged genuine Ford and Hyundai vehicle spare parts. The virtual sale is taking place online at www.sparexhub.comuntil June 10, 2021.
“Our partnership with SpareXHub acts as a vehicle for Sime Darby Motors to provide our loyal customers access to over 3,000 Hyundai and 4,000 Ford genuine aged spare parts, ranging from service items such as filters and sensors, to body parts, such as bumpers and windscreens,” said Alan Scott Gascoyne, Head of Aftersales, Malaysia Retail & Distribution, Sime Darby Motors.
“Sime Darby Motors has embarked on the digital transformation journey in many aspects of our business and is integrating digital retail options into our existing operations. This hybrid initiative with SpareXHub helps us meet the needs of online customers and aftermarket players to purchase selected genuine aged spare parts,” added Jeffrey Gan, Managing Director, Retail and Distribution for Malaysia, Sime Darby Motors.
Mr. Gan added that aftersales is an important part of the company’s business, and this initiative will allow customers to continue to maintain their vehicles with the manufacturer’s recommended genuine spare parts even after the warranty period has expired. “Additionally, customers can continue to enjoy the performance, comfort and safety aspects of their vehicle without compromise due to parts pricing,” Mr. Gan said.
Get genuine rear suspension parts for less money.
About SpareX Hub
SpareXHub is a trusted e-commerce platform for discounted, genuine auto spare parts. With more than 100+ years of combined experience, the team can curate and pick the right spare parts for customers seamlessly. Using the B2B2C approach, SpareXHub is ready to cater to the needs of automotive stockists, independent workshops and even individual vehicle owners. There is no compromise on quality as all the parts are 100% genuine and original, ideal for those vehicles that have finished their warranty period.
For more information on product and pricing and to take advantage of this grand clearance sale, visit www.sparexhub.com or leave a message on SpareXHub’s website or Facebook page.
The National Vaccination Program in Malaysia is free of charge.
In conjunction with SpareXHub’s 3rd anniversary, the company will hold a clearance sale with up to 80% off on genuine Ford and Hyundai motor vehicle spare parts. This is a one-time sale which will take place from 10 am on May 6 (Thursday) till 6 pm on May 9 (Sunday).
The location of the sale will be at Lot 24, Jalan Pemberita U1/49 which is in the Temasya Industrial Estate, Glenmarie, Shah Alam, Selangor,
SpareXHub wants to give you a chance to be able to purchase original motor vehicle spare parts at very affordable prices with this special clearance sale. There are over 3,000 parts for various Hyundai models and some 7,000 parts for Ford models. The parts range from service items such as filters and sensors to body parts such as bumpers and windscreens.
SpareXHub brand experts will also be on hand to ensure that you purchase the right parts for your vehicle, and provide the necessary knowledge, information and guidance. You can also browse through the online catalogue at www.sparexhub.com to know what’s available.
SpareXHub has prepared a registration form for all customers to fill up so that their arrival is known and expected, and also to ensure that all COVID-19 regulations and procedures are strictly adhered to. Click on this link (https://forms.gle/zGJReYFB72CMUPvE7) and book your slots today.
Pay less for brand new genuine suspension parts from SpareXHub.
SpareXHub is a trusted e-commerce platform for discounted, genuine auto spare parts. With more than 100+ years of combined experience, the team can curate and pick the right spare parts for customers seamlessly. Using the B2B2C approach, SpareXHub is ready to cater to the needs of automotive stockists, independent workshops and even individual vehicle owners.
There is no compromise on quality as all the parts are 100% genuine and original, ideal for those vehicles that have finished their warranty period.
NZ Wheels Sdn Bhd, an authorised dealer for Mercedes-Benz in Malaysia, has added another outlet to its network of Mercedes-Benz Autohauses in the Klang Valley. The Autohaus, acquired from another party, is a 2S (service and spare parts) facility which sits on 13,866 sq ft of land and has a built-up area of 9,200 sq ft.
Commenting on the new outlet, SM Nasarudin SM Nasimuddin, Group Executive Chairman & CEO, Naza Corporation Holdings Sdn Bhd said: “At NZ Wheels, we are committed to giving our customers peace of mind through high quality products and exceptional customer experience. Therefore, we are beyond excited to introduce the NZ Wheels Setapak Autohaus as our fourth outlet and given its strategic location in north-east Kuala Lumpur, the new 2S facility will complement our existing NZ Wheels Bangsar Autohaus 1S facility to offer unparalleled service excellence expected from the 3-pointed star marque.”
“Moreover, we are confident the Setapak outlet will appeal to the most discerning Mercedes-Benz customers as it is fully equipped with state-of-the-art Mercedes-Benz approved diagnostic tools and equipment and staffed by professionally-trained Mercedes-Benz Certified Service Specialists,” he added.
The Autohaus conforms to the Mercedes-Benz Presentation System II (MPS II) concept in line with the German luxury marque’s global customer experience concept and corporate identity. Its service centre, which has 5 work bays and 1 bay for wheel alignment, can handle up to 250 vehicles a month for both general and specialized repairs. At present, there are 10 highly-trained personnel experienced in technical, service and parts.
Honda customers in Kelantan should be happy with the news that the state’s first Honda 4S centre is now open for business. The 4S centre (Ban Chu Bee Honda 4S Centre), which comprises of sales, service and spare parts departments as well as a paint and body shop boasts a total build up area of 62,200 square feet.
It is said that a total of RM22 million was invested in the facility which features a slew of amenities for Honda owners or potential owners to enjoy while waiting to be attended to. Some of them include a customer lounge and an executive lounge, complimentary Wi-Fi services, kid’s corner and a surau.
There are 20 service bays available at the facility with bays for fast service (5 bays) , tyre service (1 bay), general repair (8 bays) and for air-conditioning (1 bay).
Previously, Honda was only capable of servicing 22,600 vehicles a year in Kelantan but thanks to the launching of the new facility, the ceiling has now been raised to 22,00 vehicles a year. The facility is not only the largest of its kind in Kelantan, but in the entire east coast too.
Honda has had a great start to 2017 with its BR-V receiving 10,000 bookings while the facelifted City received close to 3,000 bookings since its launch three weeks ago. The Japanese automaker isn’t done just yet, as it is currently planning to launch another two more models sometime in the coming months.
Speaking of the latest growth in customer base, Honda Malaysia’s Managing Director and Chief Executive Officer, Mr. Katsuto Hayashi said, “Last year, Honda Malaysia sold 91,830 units and of this total, the East Coast region contributed 8% with sales of more than 7,200 Honda vehicles. Kelantan contributed 34.6% towards this regional sales and Honda Jazz was the favourite among the customers here. In the past five years, Honda Malaysia sales in East Coast region have increased by 172%.”
Expect more from Honda soon but till then, if you plan on getting your Honda serviced at the latest 4S centre in Kelantan, contact Ban Chu Bee (Honda 4S Centre) at 09-744 3337 / 09-744 5893 which is located at Lot 1349, Jalan Pasir Mas-Salor 15100 Kota Bharu, Kelantan.
