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PETRONAS Syntium Full-Synthetic Engine Oil to be offered at Bermaz Motor service centres

Bermaz Motor, which handles the Mazda brand in Malaysia, will offer PETRONAS Syntium Full-Synthetic Engine Oil at its service dealerships around the country. This follows the signing of a 5-year Supply Agreement with PETRONAS Lubricants Marketing Malaysia Sdn Bhd (PLMM).

“For customers, BERMAZ’s agreement with PLMM represents another milestone in our pursuit of enjoyable and hassle-free ownership experience. PETRONAS Syntium full-synthetic engine oil will replace our current use of semi-synthetic engine oil at our BERMAZ Motor dealerships. Beginning next month, the use of full synthetic engine oil will retrospectively apply to all vehicles under the Free Service Maintenance – without additional cost to our customers,” said Dato’ Sri Ben Yeoh, Executive Chairman of Bermaz Motor.

“Taking care of owners and their vehicles is centric to the emotional journey. We will continuously pursue our brand promise, and the ownership experience will remain our core competitive advantage. We want to make a difference,” he added.

The new partnership strengthens the relationship between the two companies, especially in Malaysia’s Skills Development through the transfer of knowledge and skills development via technical vocational training and education (TVET). In palm biodiesel testing which PLMM is carrying out with PORIM (Palm Oil Research Institute of Malaysia), Bermaz Motor has provided 2 units of Mazda CX-5 to PORIM for field studies.

Commenting on the new development, Hardeep Kirpal Singh, Chief Executive Officer of PLMM. Said: “We are very pleased to be working with Bermaz Motor in supplying our latest PETRONAS Syntium with Cooltech technology which has been formulated to fight against excessive engine heat for better engine performance. Bermaz Motor is a brand trusted for delivering the best customer experience, a commitment that resonates with PETRONAS as well, and we are excited in bringing greater experiences to our customers through this partnership.”

At its service centres, Bermaz Motor has introduced Mazda Contactless Service in response to the COVID-19 pandemic which requires social distancing. Mazda owners can also enjoy convenient last-mile doorstep service with the choice of Collect & Deliver or Mobile Service. To address the safety concerns of the customers and employees, every vehicle is disinfected before and after service.

The company has also extended the validity of the 5-year warranty and 5-year Free Service Maintenance program for Mazda owners affected by the restrictions of the Movement Control Order (MCO).

Visit www.mazda.com.my to locate a Mazda authorised service centre or showroom in Malaysia.

Revised Mazda Prices with Sales Tax exemption (from June 15, 2020)

PETRONAS Setel smartphone fuel payment application available nationwide

Since July 2018, Setel – the PETRONAS payment application – has been available to motorists in the Klang Valley, providing a level of convenience that is unprecedented in Malaysia. Not surprisingly, it has been well received and used, with over 3 million transactions up till the end of January 2020. During the year and a half it’s been available, PETRONAS would have been fine-tuning the system and paying attention to feedback from customers with the aim of making it better.

Now Setel is ready to be enjoyed by more motorists and PETRONAS is making it available nationwide (including in East Malaysia) from today. The e-payment app can be installed on smartphones running on the iOS or Android systems, with the app distributed for free through the Apple Store and Google Play Store.

Not ‘another e-wallet’
PETRONAS officials stress that it is not ‘another e-wallet’ although it does store monetary value that is used for payment of purchases of fuel. It is first and foremost a payment solution which enables a motorist to use the smartphone to make payment directly while parked next to the pump. However, until PETRONAS develops a system which can also automatically connect the fuel nozzle to the car, the driver will still have to get out and insert the nozzle.

The advantages of this approach of using the smartphone and app to make payment is that there is no need to go to the station counter to make payment (if paying by cash), nor is there a need to go through a few steps using a credit/debit card. It’s pretty much a seamless process which will please those with kids on board as they don’t have to leave the kids in the car while they go and make payment.

MESRA card can be integrated
Besides this convenience, Setel also integrates the MESRA loyalty card program so points for purchases are electronically stored right away. Redemption using Setel is also possible as part of the integration. Reloading of the stored balance is done like e-wallets with either an authorized link to a credit card/debit card or bank account.

There’s also a ‘family feature’ whereby a parent can allow his or her Setel account to be used by the children. This not only tracks expenditures but Setel will also provide a monthly statement and for those who require receipts to make claims, these will also be available.

“The current features of Setel are just the beginning,” said Azrul Osman Rani, Managing Director & CEO of PETRONAS Dagangan Berhad. “Anchored on seamless and frictionless experience, we will be providing the right solutions and partnerships to enrich the customer journey beyond refueling.”

Special ‘Pit Stop’ offers at stations
One new feature being introduced is the Setel Pit Stop which will have special offers for snacks and drinks that will be broadcast through the app. Motorists who are pumping petrol can be made aware of these offers at the station and make purchases using Setel. They can then collect the items from Pit Stop areas on the way out. According to a PETRONAS executive, this will not be available at every station for now as they want to see response and get feedback.

To welcome those who install Setel for the first time, PETRONAS is offering a 10% cashback on fuel purchases (Klang Valley only). The user must purchase PRIMAX fuel using Setel 3 times within 30 days of account registration and the first 3 fuel transactions have to total to a minimum of RM90. The maximum 1-time cashback and cashback value of RM15 per user.

More information available at setel.my.

Dream Car Performance Garage is the latest member of the PETRONAS AutoExpert network

PETRONAS wants to help you #Celebratelikeneverbefore this Chinese New Year

It’s the Chinese New Year festive season again and, beginning today, PETRONAS Dagangan Berhad (PDB) adds joy for customers, providing them with a seamless and frictionless traveling experience to make their journey a more rewarding one.

With the theme of #Celebratelikeneverbefore, there are exciting promotions and discount vouchers on PETRONAS merchandise, Kedai Mesra items, Setel, Tealive, Dunkin’, Shopee and Touch ‘n’ Go.

“Exclusive to PETRONAS customers only, PDB wants its customers to celebrate like never before and be delighted by the privilege extended to them during this celebration,” said Azrul Osman Rani, PDB’s Managing Director and Chief Executive Officer said, “This year, we want to reward our customers in a big way. Together with our partners, we are pooling together our resources to throw in a galore of rewards that will appeal to all customers.”

Rewards Curated for the Best Traveling Experience
With a big influx of motorists anticipated driving into petrol stations this festive season, the Setel app enables a motorist to skip the queue (without upsetting others, of course) and save on travelling time. To encourage usage of Setel, PDB is offering RM5 cashback for new users who register with Setel and perform a top-up of RM30 in the e-wallet.

You can also refer a friend, who will get to enjoy RM5 cashback as well when they fuel up a minimum of RM30 at a PETRONAS station. Once fueled up, rewards can be claimed at the Kedai Mesra counter, depending on the fuel amount purchased.

For a minimum of RM30 fuel, customers will receive exclusive PETRONAS angpow packets and enjoy RM2 discount off any Tealive beverage at selected participating PETRONAS stations. They are also entitled to RM6 discount on the specially designed Formula One 6-time World Constructors’ Championship t-shirt.

*F1 6-time World Constructors’ Championship t-shirt*

For those who spend RM50 and above on fuel, they will also receive a complimentary coffee from Dunkin’ besides the abovementioned rewards. All customers will also receive a special Shopee promo code.

While at the Kedai Mesra, be sure to stock up on drinks and snacks for the long drive. Check out the Prosperity Deals where selected items from 26 participating brands are being offered at special prices. There’s also the special edition Star Wars tumbler for only RM49.90 when you spend a minimum of RM10 or if you buy the PETRONAS Syntium (4 litres) lubricant, a complimentary Syntium thermos bottle and backpack come with it.

Need to top up the Touch ‘n Go card? Between January 23 and 29 2020, the 50-sen charge will be waived when you reload at any PETRONAS station not just along highways but also nationwide.

PETRONAS Coffee Break
The PETRONAS Coffee Break is a yearly tradition for PDB and offers complimentary Nescafe coffee and snacks. This year, 160 station are participating and besides the coffee to perk you up, there are also other F&B goodies from, Julie’s Marketing Sdn Bhd, Delfi Marketing Sdn Bhd, and Adabi Consumer Industries Sdn Bhd.

On top of that, to help travelers stay safe on the road, PDB will also be offering motorcycle inspection in partnership with Hong Leong Yamaha Motor Sdn Bhd as well as health screening by St. John Ambulance Malaysia (SJAM) at selected stations. The campaign’s partner, the Road Safety Department (JKJR), will also be carrying out an advocacy programme which offers tips to stay safe on the road.

Additionally, PDB is also sponsoring fuel for 50 of SJAM’s ambulances. The vehicles will be stationed along highways to provide emergency assistance to motorists, should they require it.

More Rewards!
Don’t forget that there’s also the Mesra Bonanza campaign which is ongoing till January 31, 2020. To participate, customers need to only spend a minimum of RM30 on fuel or Kedai Mesra items to be in the running for the monthly prizes where 1,000 winners will be rewarded with 20,000 Mesra points (equivalent to RM200).

For the cash prizes that will be awarded every 2 months, customers need to spend a cumulative amount of RM500 within a period of 2 months. Prizes include three Grand Prizes of RM100,000 each with another 14 winners being rewarded with RM3,000 cash each.

For more information on the promotions, visit www.mymesra.com.my where you can also locate PETRONAS stations nationwide.

All PETRONAS stations now have Euro4M RON95 petrol, ahead of January 1 introduction date

All PETRONAS stations now have Euro4M RON95 petrol, ahead of January 1 introduction date

In accordance with the government’s directive, all petroleum companies must supply RON95 petrol meeting Euro4M standards from January 1, 2020. As it takes times to replace the fuel in storage tanks, the companies would already have been sending the new supplies by now and at some stations, the pumps would already be dispensing the Euro4M petrol.

It would seem that PETRONAS stations have seen a quicker replacement rate – perhaps due to the increased demand during the holiday season as well as the popularity of their fuels – and the national oil corporation has announced that all its stations nationwide are now supplying Euro4M RON95 fuel.

No change in price
The price of the upgraded fuel is unchanged from before and follows whatever is set by the Automated Pricing Mechanism (APM) which is used to determine the retail prices each week. At present, the price of RON95 has been maintained at RM2.08 a litre although it would actually cost motorists RM2.28 a litre if not for subsidies amounting to RM70.61 million for this week. RON97, which is a Euro4M fuel already, is unsubsidised so its price fluctuates each week.

The new fuel specifications contain just 50 parts per million (ppm) sulphur, which is 10 times less than the Euro2M standard that has been applied for RON95 petrol for a long time. Additionally, the benzene content is reduced by 30% to 3.5% while vapour pressure is reduced by 7% to 65kPa. All this means that the fuel is cleaner, which is good for both the engine and the environment.

Upgrading to the Euro4M spec does not mean that the engine will become more powerful, as some people mistakenly think. The engine has a rated output which will be produced when it is new. However, over time, due to wear and tear and formation of deposits, the actual output may start to go down and the engine’s efficiency will also change. The change will be gradual but it happens, which is why regular maintenance is important if you want optimum performance all the time.

Mercedes engine — *The much lower sulphur content means less clogging of the tiny passages in the fuel delivery system, allowing the engine to run more efficiently. Less sulphur is also good for the environment.*

Fuel efficiency improved
What this new cleaner fuel – which PETRONAS calls Primax 95 with Pro-Drive – can do is enable the engine to run more efficiently as it has a lower sulphur content so things like the injectors don’t get clogged up. The various additives in the petrol also work to remove deposits and prevent formation, allowing the engine to run at its best, often accompanied by smoother operation. But you cannot expect an engine that it originally rated to produce 100 ps to produce 110 ps just by changing to Euro4M!

“Our RON95 fuel has been upgraded to Euro4M standard at all our stations since early December. With this upgrade, our customers will not just enjoy a smoother, more responsive and efficient drive, but also a cleaner fuel which works together with today’s modern vehicles in reducing air pollution to deliver both health and climate benefits. Ultimately, PETRONAS Primax 95 with Pro-Drive is good for the engine, and the environment,” said the MD & CEO of PETRONAS Dagangan Berhard, Dato’ Sri Syed Zainal Abidin Syed M. Tahir.

To find out more about the new enhanced PETRONAS Primax with Pro-Drive that is Euro4M- compliant, visit www.mymesra.com.my.

‘Pay, Pump & Go’ with Setel at all Petronas stations in Klang Valley

More Petronas Auto Expert service centres now in Klang Valley

The Petronas Auto Expert service centre which has been developed by Petronas Lubricants Marketing Malaysia Sdn Bhd (PLMMSB) and launched last April is now seeing a rapid growth in numbers around the Klang Valley area as part of their development plan. (more…)

Petronas Syntium with CoolTech launched

The latest range of Petronas Syntium with CoolTech lubricants has been launched earlier today by Petronas Lubricant Marketing Malaysia (PLMM). The new range of lubricants were formulated to fight against excessive engine heat for ‘better engine performance and efficiency.’ To make things even more special, the new range was unveiled together with Mercedes-AMG Petronas F1 driver, Lewis Hamilton. (more…)

F1 driver Valtteri Bottas visits RM$66.76 billion PETRONAS megaproject at Pengerang Integrated Complex in Johor.

Ahead of the F1 Singapore Grand Prix this weekend, Mercedes-AMG PETRONAS Motorsport driver, Valtteri Bottas dropped by at PETRONAS’ US$16 billion (about RM66.76 billion) megaproject at the Pengerang Integrated Complex (PIC) in Johor.

Due to start commercial operations by the fourth quarter of this year, Valtteri visited the ‘brain’” of the 6,239-acre complex, the Main Control Building, which provides critical communication connections for the Refinery, Steam Cracker Complex, Petrochemical plants and its 6 major associated facilities. He also visited the Centralised Laboratory to learn about PIC’s research and development.

Petroleum products to Euro 5 specs
With a refining capacity of 300,000 barrels of crude per day, it will produce a range of refined petroleum products, including petrol and diesel that meet Euro 5 fuel specifications. The refinery will provide feedstock for the integrated petrochemical complex, which has the nameplate capacity to produce 3.3 million tonnes per annum of petrochemical products, including differentiated and specialty chemicals.

The refinery and selected petrochemical plants are owned and operated by Pengerang Refining and Petrochemical (PRefChem), a strategic alliance between PETRONAS and Saudi Aramco through an equal partnership in two joint-venture companies.

Valtteri Bottas — *The F1 driver with PETRONAS employees at the Pengerang Integrated Complex*

While at the facility, he met some members of the 28,000-strong workforce and treated a lucky few to a driving experience. 30 students from local schools also presented the F1 driver, currently running second in the 2019 championship, with their F1 car designs.

“It’s a sight to behold – the scale and scope of the facility is incredible! It’s great to learn more about PETRONAS’ technology and business whilst we’re in the region and also to see everyone working together with such a great team spirit and passion for their work. It is similar to the team back at the factories in Brackley and Brixworth [in England],” said Valtteri.

“We aspire to be at the forefront of technology and innovation across the energy value chain and PIC brings us closer to prime position in achieving that goal. We are proud of our new facility and have enjoyed giving Valtteri a preview of our extensive operations here,” said Dr. Colin Wong, CEO of PRefChem.

JOB SEARCH: Petronas Trackside Fluid Engineer for Formula 1!

The folks from Petronas has announced their intention to hire someone as the Petronas Trackside Fluid Engineer in the world of Formula 1 and this job could be yours! Their global search is for an outstanding individual to ‘provide onsite technical support for Mercedes-AMG PETRONAS Motorsport in the 2020 FIA F1™ World Championship.’ (more…)

‘Pay, Pump & Go’ with Setel at all Petronas stations in Klang Valley

Tired of waiting in line at petrol stations to pay at the counter? Line too long at the ATM machines? With Setel, Malaysia’s first mobile app for fuel payment, you can just ‘Pay, Pump & Go’ right at the terminal located at the pump, now available at all Petronas stations in the Klang Valley area.

The Setel app also recently introduced its latest feature called ‘Refer A Friend’. In their efforts to encourage Petronas fans to go cashless, app users will be rewarded just by spreading the word to their friends and families. (more…)

Petronas launches Malaysia’s first mobile refuelling service

Petronas Dagangan Berhad (PDB) is always for ways to innovate their products and services for customers all over the country and their latest endeavour shows just that. They have launched ROVR, Malaysia’s first mobile refuelling service which offers a ‘a seamless and safe refuelling experience for both commercial and everyday drivers, beyond conventional petrol stations.’ (more…)